Click column header to sort
DEPENDING ON SKILL LEVEL, THIS POSITION WILL PAY BETWEEN $15.30 - $17.34 PER HOUR. A $1,500 SIGN-ON BONUS IS INCLUDED! - Ability to perform assigned function within the kitchen such as broiler, sauté, Asian, prep and production when needed. - Accepts direction during day to day operations to ensure culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities are met. - Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness. - Adjust thermostat controls to regulate temperature of ovens, broilers, grills, roasters and stem kettles. - Bakes, roasts, broils, and stems meats, fish, vegetables, and other foods. - Adds seasoning to foods during mixing or cooking. - Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that food is cooked. - Carves meats, portions food and serving plates, adds gravies and sauces, and garnishes serving to fill orders. - Washes, peels, cuts and sHReds vegetables and fruits to prepare them for use. - Supports safety and accident prevention programs (non slip footwear, knife handling, and proper lifting).
Friday and Saturday 3p - 11p Act as a liaison between the kitchen staff and the waitstaff to ensure a steady workflow from front-of-house to back-of-house. Will be responsible for facilitating kitchen orders, maintaining quality control and monitoring food safety. Will organize ticket orders to ensure outgoing meals are prioritized appropriately. May assist wait staff in delivering plates to customers. Will facilitate a steady flow of information between different areas of the restaurant.
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitor guest consumption of alcohol and intervenes as needed according to company policy and T.I.P.S training.- Promote gaming events and promotions.- Must process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Maintain a clean and stocked workstation.- Comply with state, company, and department policies and regulations.- Must have open availability including all three shifts, weekends, and holidays.- Responsible for serving, pre-bussing, bussing and cleaning your section and your teammates section (full-hands in and full-hands out).- Roll silverware and clean during down time.- Perform all opening and closing side work at the direction of your supervisor or manager.- Help team members ensure guest is served in a timely manner.- Expedite and run food for all tables.- Keep the restaurant clean, organized, and sanitized.- Must be able to understand and articulate the menu and drinks to guests.- Tip out bartenders.- Stock and clean your section.- Must participate in end of shift rolling silverware and completion of side work, as a team, until it is all completed.- Will work special events, as needeOther duties, as needed
- Basic understanding of sports and betting structures. - Assist guest placing/redeeming bets at the Sports Book counter or at the Sport Book kiosk.- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.- Write Sports tickets in an accurate and timely manner.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain and reconcile bank for assigned shift by following established cash-handling policies and procedures.- Explain wagering rules, including betting lines and odds, and procedures to guests.- Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.- Enter player tracker information and create new player tracking accounts- Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Perform other job-related duties as requested.
- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.- Write Sports tickets in an accurate and timely manner.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures.- Explain wagering rules, including betting lines and odds, and procedures to guests.- Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.- Create and enter player tracking cards.- Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Perform other job-related duties as requested.
- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Maintain a cash bank for shift, responsible for accepting payment and making correct change when necessary.- Stock Sports Book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.- Write sports tickets in an accurate and timely manner.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures.- Explain wagering rules, including betting lines and odds, and procedures to guests.- Ensure compliance with currency transaction requirements, Title 31, and money laundering and Suspicious Activity Reporting for Casinos (SAR) requirements.- Create and enter player tracking cards.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Writes tickets and processes cash winning tickets. - Handles customer questions and disputes according to established guidelines. - Counts cash at the beginning and end of each shift; adheres to all financial controls.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in betting. - Consistently builds and maintains rapport with guests.- Adheres to all internal controls, compliance policies, gaming regulations, and Gaming Control Board reporting requirements.- Calls for MTL support when writing bets requiring MTL paperwork.- Anticipates and acts on the needs of the customer; seeks and responds to feedback. - Ensures all issues affecting the customer experience in the sports book are reported promptly.- Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
- Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise. - Responsible for the overall achievement of departmental customer service goals. - Knowledge and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible.- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.- Assists in maintaining cost control methods and procedures by monitoring consistent pars and inventory.- Assists Food & Beverage Manager with administrative duties, as assigned.- Responsible for ensuring regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
- Responsible for supervising staff and the overall daily management of the Sports Book department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Responsible for assisting in the budget process for the department by providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of departmental customer service goals. - Maintains awareness of management information to maximize profitability of the Sports Book. - Develops and implements action plans to improve performance. - Reviews customer activity on a regular basis, identifying non-profitable business and customers impacting on profitability, and adhering to procedures to protect the Sports Book’s profitability. - Ensures the Sports Book team is aware of customers impacting on profitability and that established procedures are followed; develops skills and knowledge of Sports Book team members. - Ensures adherence to betting control guidelines within the Sports Book. - Resolves bet queries within established level of authority and in a timely manner. - Manages all accountable costs, with emphasis on use of establishment hours. - Plans and leads team participation in all promotional activity. - Maintains awareness of local competitor activity and reports all changes. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to Executive Management/GM. - Maintains strict confidentiality in all company matters.
- Writes, verifies, and makes payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Maintains a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Stocks Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.- Writes Sports tickets in an accurate and timely manner.- Makes payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintains and reconciles bank for assigned shift, following established cash-handling policies and procedures.- Explains wagering rules, including betting lines and odds, and procedures to guests.- Provides information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.- Creates and enters player tracking cards.- Notifies management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Performs other job-related duties as requested.
- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.- Write Sports tickets in an accurate and timely manner.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures- Explain wagering rules, including betting lines and odds, and procedures to guests- Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.- Create and enter player tracking cards- Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity- Perform other job-related duties as requested
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Stock Sportsbook stations with adequate supplies; keeps all stations neat and clean.- Write sports tickets in an accurate and timely manner.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures- Explain wagering rules, including betting lines and odds, and procedures to guests- Ensure compliance with currency transaction requirements, Title 31, and Suspicious Activity Reporting for Casinos (SAR) requirements- Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.- Create and enter player tracking cards- Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity- Perform other job-related duties as requested.- Maintains strict confidentiality in all departmental and company matters.
ESSENTIAL DUTIES AND RESPONSIBLITIES: The following and other duties may be assigned as necessary: - Effectively respond to Supervisor’s requests in all areas of guest interaction and guest concerns. - Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations. - Maintain a cash bank for their shift, responsible for accepting payment and making correct change when necessary. - Stock Sports book stations with adequate supplies; keeps all stations neat and clean. - Write Sports tickets in an accurate and timely manner. - Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs. - Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures - Explain wagering rules, including betting lines and odds, and procedures to guests - Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of superior guest service. - Offer information on activities, etc., and direct guests for further information as necessary. - Create and enter player tracking cards - Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity Team members may be required to perform duties outside of their normal job description where, in the company’s judgment, it is necessary in the interest of efficiency, productivity or improved guest service.
ESSENTIAL DUTIES AND RESPONSIBLITIES: The following and other duties may be assigned as necessary: - Effectively respond to Supervisor’s requests in all areas of guest interaction and guest concerns. - Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations. - Maintain a cash bank for their shift, responsible for accepting payment and making correct change when necessary. - Stock Sports book stations with adequate supplies; keeps all stations neat and clean. - Write Sports tickets in an accurate and timely manner. - Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs. - Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures - Explain wagering rules, including betting lines and odds, and procedures to guests - Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of superior guest service. - Offer information on activities, etc., and direct guests for further information as necessary. - Create and enter player tracking cards - Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity Team members may be required to perform duties outside of their normal job description where, in the company’s judgment, it is necessary in the interest of efficiency, productivity or improved guest service.
- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.- Write Sports tickets in an accurate and timely manner.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures- Explain wagering rules, including betting lines and odds, and procedures to guests- Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.- Create and enter player tracking cards- Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity- Perform other job-related duties as requested
- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.- Stock Sportsbook Kiosks with adequate supplies; troubleshoot errors.- Write Sports tickets in an accurate and timely manner.- Make payments and redemptions in an accurate and timely manner; verify tickets and payoffs.- Maintain and reconcile bank for assigned shift by following established cash-handling policies and procedures.- Explain wagering rules, including betting lines and odds, and procedures to guests.- Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.- Assist guests with all methods and mediums for sports betting transactions. Including but not limited to: Sportsbook Desk, Sportsbook Kiosks, Online Sportsbook Application.- Enter player tracker information and create new player tracking accounts- Complete Title 31 transactions in an accurate and timely manner.- Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Perform other job-related duties as requested.
- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Keeps daily balance sheet of amount and number of transactions.- Writes, verifies, and makes payments on tickets for race and sports wagers in accordance with established guidelines.- Keeps daily balance sheet of amount and number of transactions.- Maintains an accurate cash bank for assigned shift and responsible for accepting payment and making correct change when necessary.- Stocks Race & Sports Book Teller stations with necessary supplies and keeps all stations neat and clean.- Makes accurate payments on winning tickets in accordance to established guidelines.- Maintains and reconciles bank for assigned shift according to variance policy.- Explains wagering rules, including betting lines and odds, and procedures to guests.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.- Ensures compliance with currency transaction requirements, Title 31, and money laundering and Suspicious Activity Reporting for Casinos (SARC) requirements.- Notifies Leadership of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Maintains knowledge of property information.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.- Perform other job-related duties as requested.- Must adhere to the company policies and procedures - Some duties performed may be outside employees normal job duties
Senior sports book representatives may only work in the capacity of a Sports Book Representative or fulfill the regulatory required duties of a supervisor (assistant sports book manager). When acting as a Sports Book Representative, this position will report to another Senior Sports Book Representative or Assistant Sports Book Manager. When acting as a Sports Book Representative, this position will not fulfill any duties of a supervisor responsibilities. A Senior Sports Book Representative may not be assigned to work as both a Sports Book Representative and fulfill the duties of a supervisor during the same shift and may only switch from a Sports Book Representative to Assistant Sports Book Manager or Assistant Sports Book Manager to Sports Book Representative once per shift. - Writes, verifies, and makes payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Maintains a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Stocks Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.- Writes Sports tickets in an accurate and timely manner.- Makes payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintains and reconciles bank for assigned shift, following established cash-handling policies and procedures- Explains wagering rules, including betting lines and odds, and procedures to guests- Provides superior customer service in accordance with Company standards. When performing the regulatory required duties of a supervisor, this position reports to a Casino Operations Shift Manager or above and: - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Effectively handles customer concerns and requests.- Assists with responsibility of the overall engagement of all team members on their shift by addressing and managing team member feedback, suggestions, complaints, and grievances. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Assists in the handling of all guest related matters with positive outcomes on disagreements in a consistent, professional manner to ensure return visits.- Closes out tellers at the end of their shifts, ensuring that all money and supporting documentation has been accounted for and secured appropriately. - Verifies cash drawers, complete reports, rate casino customer activity, and monitor sports book for suspicious activity- Prepares and stocks all the daily sports sheets. - Ensures compliance with currency transaction requirements, Title 31, and money laundering and Suspicious Activity Reporting for Casinos (SARC) requirements.- Explains wagering rules, including betting lines and odds, and procedures to guests as needed.- Notifies leadership team of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Approves and denies wagers from guests as permitted.- Updates and maintains all customer sheets.- Monitors all monies being wagered and updates the betting odds according to policy.- Handles guest disputes quickly and effectively within the level of their authority.- Assists with training, developing, measuring performance, disciplining, and/or scheduling employees.- Promotes safety awareness to minimize work related injuries.- Maintains knowledge of property information.- Responsible for complimentary privileges within prescribed limits in accordance with the approved Comp Matrix.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. - Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities. - Provides fast, friendly, professional, and responsive customer service to guests. - Maintains cleanliness of designated area. - ices and fills all non-alcoholic drinks for servers. - Provides work direction to assigned bar attendants. - Opens and closes bar according to established procedures. - Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’ food transactions, including tips. - Resolves service issues according to established guidelines. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
