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- Operates assigned bank or window according to procedure.- Verifies previous count sheet from assigned bank, or, if window, count sheet from the Main Bank.- Counts down bank or window at end of each shift and reconciles to the cage accountability.- Ensures that all key control procedures are executed according to established guidelines.- Ensures that contents of the banks are organized so they can be readily counted at shift changes.- Prepares and completes all job-related paperwork as approved in the internal Control Submission.- Assists with the NRT kiosk as needed in relation to emptying or filling the units.- Participates in and attends meetings as requested.- Completes Currency Transaction Reports as required by law.- Conducts “Verifications” (doubles) to ensure...
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SUMMARYThe Cage Shift Manager is responsible for supervising staff and the overall daily management of a designated shift in the Cage Department. They support, administer, and manage operational goals and monitor the achievements of performance and profit objectives. ESSENTIAL RESPONSIBILITIES - Assists in creating effective and efficient schedules- Responsible for assisting in the budget process for the department and providing recommendations- Enthusiastically supports, actively promotes, and demonstrates superior customer - Responsible for securing the integrity of all assets and oversees balancing of all cage banks on assigned shift- Review and approve cage documentation based on established levels of authorization in absence of Manager on assigned shift- Responds to...
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- Performs functions to manage the Cage department on assigned shift. - Exercises good judgment in reviewing internal Audit findings and implements corrective action within the limits of established policies. - This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Develops departmental procedures and policies to ensure compliance with internal controls and gaming regulations. - investigates shortages and errors; recommends and implements corrective action to protect company assets. - Analyzes guest counts and trends to determine necessary staffing levels. - Ensures all departmental staff is trained on policies, procedures, and methods. - Responds to guest...
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- Assists in achieving desired results through established methods, procedures and guidelines to maintain desired standards, and high-quality service. Monitor results through inspection, evaluation and analysis. - Recommends changes in order to achieve and improve the end result. - Safeguards the assets of the Company. - Processes/prepares jackpots, fills and credits for table games. - Prepares currency transaction reports and Daily Cash Summary sheet. - Verifies vault accountability, credit line availability, establishes/deletes credit lines, and suspends check cashing and credit privileges as necessary. - Processes credit applications, markers, and related transactions. - Assists with collection activities, including outside collection agencies. - Assist patrons in...
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- Ensure interactions with internal and external guests follow the guidelines of the “Eye, Hi Good-bye” Program.- Maintains balanced cashier's station. - Process cash transactions for casino customers and employees (Includes cashing TITO tickets, personal checks, travelers checks, exchange currency and processing cash advances)- Be knowledgeable and comply with Title 31 regulations.- Enroll patrons into Players Club, issue patrons Players Club cards, maintain accurate player tracking information, and assist the Marketing Department with all casino promotions.- Works the main bank as assigned. - Answers phone calls with proper phone etiquette. - Complies with state, company, department policies and regulations. - Assists supervisors and co-workers as needed. - Other...
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- Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, expediting, and accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area• Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion • Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe workstation• Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with...
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What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Casino Barback you will:Pay: $9.00 per hour plus tips (Tip Avg. $100- $200 per shift) | Shift:10:45 am - 7:15 pm*tip averages are based per shift.- Provides fast, friendly, professional, and responsive customer service.- Adheres to established departmental and property policies and procedures regarding guest service standards.- Sets up bars for operation; cuts fruit; stocks ice; empties garbage.- Supports bartender needs; ices drink glasses and pours...
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What does Hollywood Casino St. Louis have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Casino Barback, you will:Pay: $8.15 per hour + tips (Avg. $100/shift) | Shift: Varies- Provides fast, friendly, professional service to casino guests, beverage servers, and bartenders. - Monitors guest consumption of alcohol and intervenes as needed according to guidelines. - Serves as ambassador of goodwill while working and at customer and public relations functions. - Promotes casino events and programs. - Provides personalized service and uses guest name. -...
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- Provides fast, friendly, professional, and responsive customer service. - Adheres to established departmental and property policies and procedures regarding guest service standards. - Sets up bars for operation; cuts fruit; stocks ice; empties garbage. - Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as needed. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Maintains par stock levels and orders bar supplies as necessary; delivers orders. - Maintains equipment as required in accordance with established guidelines and safety procedures; reports any maintenance problems to...
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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
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ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Process cash transactions for casino customers and.- Be knowledgeable and comply with Title 31 regulations.- Enroll patrons into Players Club, issue patrons Players Club cards, maintain accurate player tracking information and assist the Marketing Department with all casino promotions.- Answer phone calls with proper phone etiquette. - Cash customer checks and ensure guest information is accurate - Balance cash drawers. Ensure that the drawers are at appropriate impressed amount at beginning and end of each shift.- Perform buys with main bank to keep drawer stocked...
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Shift Details: 2:30pm - 11:00pm Pay Details: $16.00 per hour As a Casino Cleaning Attendant, you will...- Clean slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuum carpet, sweep and mop tile floors, and clean any spills that occur. - Clean any bio hazardous materials as needed. - Remove trash from the trash container and place into the dumpsters. - Familiar with the proper use of chemicals and equipment. - Must be able to stand and work in a noisy, smoke-filled environment without restrictions for up to eight hours per day. - Responsible for providing exceptional Red Carpet Customer Service to all...
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Shift Details: 11:00pm-7:30am | $16.00 per hour- Maintain the daily appearance of the property and casino- Clean and polish surface areas, slot machines, chairs and ash trays- Service, clean, and supply restrooms. You will extract or clean of bodily fluids when reported- Clean windows, glass partitions, mirrors, and remove trash- This position will require you to be standing during the duration of your shift. In this role, you can expect to use your hands, crouch, kneel, and be physically active throughout your shift. You will also be required to help assist with guests, aid in cleaning public areas (including restrooms) of the casino and be okay with constantly moving. Our EVS team must be able to lift and/or move up to 40 pounds.
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- Overnight shift (12am-8am).- Cleans bathrooms and replenishes supplies. - Maintains offices, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, escalators, VLT Machines and other work areas. - Dusts high areas, including televisions, plants, plexi-glass panels and tops of VLT machines. - Performs preventative maintenance on all janitorial equipment. - Sweeps and picks trash off floors, including entrances and apron. - Cleans spills. - Wipes off VLT Machines and cleans between them. - Washes windows, door panels, and sills. - Empties wastebaskets, and empties and cleans ashtrays, including those at entrances and on the apron. - Dry cleans carpet. - Cleans mirrored ceilings. - Keeps storage rooms clean and organized. - Delivers cleaning and...
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- Performs general cleaning duties in public areas of the Casino Facility. Areas may also include Casino gaming floor, banquet rooms, restaurants, retail shops, museum, elevators, escalators and back-of-house employee locations (e.g. locker rooms, administrative offices etc.).- Responsible for carpet cleaning in halls & corridors, unobstructed and obstructed space by cleaning edges, spot cleaning and shampooing with specialized equipments, as directed. - Cleans hard floor surfaces in halls & corridors, unobstructed and obstructed spaces by dust mopping, wet mop & rinse, using equipment as directed.- Performs dusting and polishing duties on slot machines, art works, pictures, walls, columns, stair wells, baseboards, waste cans, furniture and fixtures to the highest established...
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SUMMARY: Responsible for deep cleaning of all floor surface areas, restrooms, slot machines, and high dusting. ESSENTIAL RESPONSIBILITIES The following and other duties may be assigned as necessary: - Detailing restrooms including but not limited to tile floor, grout, edging, toilets, sinks, walls, stalls, vents, ceiling tiles etc.- Daily use of deep cleaning machinery including side-by-sides, heavy duty floor cleaners, wet and dry industrial vacuums.- Clean & maintain all tile floors including grout.- Clean & maintain all hardwood and other flooring as needed.- Clean and maintain all floor cleaning equipment.- Moving and cleaning furniture as needed.- Deep cleaning of slot machines & slot banks, this includes tops, sides, bases & chairs.- Deep clean...
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- Responsible for supervising and managing staff in the Facilities department who conduct general maintenance, installation, maintenance and repair of HVAC, electrical and plumbing systems. - Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Makes recommendations or final decisions on various maintenance and construction projects and determines best practice for using in-house resources. -...
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- Greets guests actively engaged in gaming and assists team members in player identification. - Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner. - Provides guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests. - Focus on assigned players through guest development and attainment of guest loyalty to the mychoice brand. - Specifically focus on assisting Table Games Department in guest requests, issuance of comps, hotel and other reservations. - Maintain and develop assigned players while building professional relationships with guests, through providing excellent customer service and knowledge of mychoice program. - Maintains knowledge of casino...
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ESSENTIAL DUTIES AND RESPONSIBILITIES- Get acquainted with known and new players and develop new prospects. - Accompany guests at meals and other activities or events, give tours of facility, and make dinner or hotel reservations. - Properly administer and account for comps using sound discretion for the purpose of increasing gaming and generating revenue. - Plan, administer and host special events including pre-planning, organizing, setting up, ordering supplies, and other related activities using sound discretion in appropriate use of funding available for hosted activities for the purpose of increasing gaming and generating revenue.- Be present at all outlets especially the Casino floor or areas where guests are present in a quantity of time sufficient to provide quality...