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- Responsible for set-up and break down of private dining areas- Ensure each table is ready for guests arrival in accordance with venue standards- Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards- Attendance at pre-shift meetings- Responsible for maintaining a regular and consistent attendance record- Participate as a team member with all servers, hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation- Keep dining area clear of debris and food regularly throughout the day- Keep floors around buffet and in dining area clear of trash and debris- Restock dishes and utensils needed for service areas throughout the buffet- Maintain beverage stations with...
JOB SUMMARY: The role of the Buyer is dynamic with responsibilities that encompass engaging with vendors to secure vital products and service information. The Buyer expertly selects products by testing, observing, or examining items, and estimates values based on market knowledge, determining the procurement method, whether through direct purchase or a bidding process. Responsibilities also include reviewing requisitions, preparing purchase orders, and bid requests, and expediting the delivery of goods to users. In this role, the Buyer contributes to the efficient and effective procurement of essential resources for the Property. ESSENTIAL DUTIES AND RESPONSIBILITIES:- Confers with vendors to obtain products or service information such as price, availability, and delivery...
- Responsible for supervising staff and the overall daily management of the Cage on a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they...
- Deliver internal and external guest service. - Staff, schedule, evaluate, train, develop and monitor subordinate personnel. Recommend wage increases, promotions, demotions, discipline and other employment actions for subordinate personnel. - Understand department objectives, standards, guidelines and budget to achieve effective supervision of department; adjust daily schedule according to business levels. - Monitor Credit granting and collection policies and procedures to ensure established guidelines comply with all internal and external regulatory directives and laws. - Maintain protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail. - Ensure procedures and proper controls are strictly enforced to protect...
- Supervise/Manage all cage and vault cashiers: Train, oversee, evaluate, schedule, and counsel. - Assist in handling customer problems. - Prepare/review currency transactions reports. - Verify vault accountability at end of shift. - Verify credit line availability. - Work as a cashier and/or in main bank as needed. - Monitor the cage cashiers and the main bank. - Review of multiple transactions logs for accuracy. - Assist cage cashiers as needed. - Verification of main bank and window cashier drawers. - Monitoring of cashier breaks. - Authorizing checks. - Assist with new hire training. - Prepare fills and credits for live games when acting as cashier/banker.- Prepare jackpots when acting as cashier/banker.- Prepare customer deposit and safekeeping log.-...
The cage cashier is responsible for collecting money from gamblers, processing payments, depositing money into the casinos bank, making sure all transactions are accurately recorded, and paying out winners. The ideal candidate is someone who pays great attention to detail by counting correctly, identifying counterfeit bills, and correcting errors. They should also have solid math skills as they will be dealing with many transactions and large amounts of money. Lastly, the candidate should have stellar communication skills and the ability to communicate effectively with customers and explain casino policies. ESSENTIAL RESPONSIBILITIES - Maintains security and accountability over all funds, including: Cash and cash advances, Front money, Gaming chips, Jackpot payouts, Kiosk...
The cage cashier is responsible for collecting money from gamblers, processing payments, depositing money into the casinos bank, making sure all transactions are accurately recorded, and paying out winners. The ideal candidate is someone who pays great attention to detail by counting correctly, identifying counterfeit bills, and correcting errors. They should also have solid math skills as they will be dealing with many transactions and large amounts of money. Lastly, the candidate should have stellar communication skills and the ability to communicate effectively with customers and explain casino policies. ESSENTIAL RESPONSIBILITIES - Maintains security and accountability over all funds, including: Cash and cash advances, Front money, Gaming chips, Jackpot payouts, Kiosk...
• Deliver internal and external guest service by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems. Use the guest’s name when appropriate. Thank the guest and invite him or her back.).• Respond to the needs of guests, and accurately handle guests’ monetary transactions; has the resiliency to deal with difficult customers.• Cashes and exchanges currency, checks, money orders, cashier checks, coins, tokens or gaming chips for customers and employees.• Handle large amounts of money, accounting for total funds received throughout the day and at the end of each day; maintains...
- Operates assigned bank or window according to procedure.- Verifies previous count sheet from assigned bank, or, if window, count sheet from the Main Bank.- Counts down bank or window at end of each shift and reconciles to the cage accountability.- Ensures that all key control procedures are executed according to established guidelines.- Ensures that contents of the banks are organized so they can be readily counted at shift changes.- Prepares and completes all job-related paperwork as approved in the internal Control Submission.- Assists with the NRT kiosk as needed in relation to emptying or filling the units.- Participates in and attends meetings as requested.- Completes Currency Transaction Reports as required by law.- Conducts “Verifications” (doubles) to ensure...
- Assist guests with all Cage operations, including but not limited to, check cashing, chip sales, credit application processing, redemptions, and credit transactions in a pleasant and professional manner, in compliance with internal controls.- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Counts drawer at start of shift, verifies cash amount, and documents according to standard procedure.- Issues chips and tokens to guests for cash.- Receives payments for markers and records in the computer system.- Deposits paid markers to the bank.- Redeems complimentary coupons in accordance with standard procedures.- Redeems chips or tokens for cash...
The cage manager is responsible for supervising and managing staff in the Cage/Credit department. They support, administer, and manage operational goals and monitor the achievements of performance and profit objectives. ESSENTIAL RESPONSIBILITIES - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager- Enthusiastically supports, actively promotes, and demonstrates superior customer service - Effectively respond to a supervisor’s requests in all areas of guest interaction and guest concerns- Conduct investigations into variances, violations of internal controls, and violation of reporting requirements- Responsible for all operation supply...
The cage shift manager is responsible for supervising staff and the overall daily management of a designated shift in the Cage department. They support, administer, and manage operational goals and monitor the achievements of performance and profit objectives. ESSENTIAL RESPONSIBILITIES - Assists in creating effective and efficient schedules- Responsible for assisting in the budget process for the department and providing recommendations- Enthusiastically supports, actively promotes, and demonstrates superior customer - Responsible for securing the integrity of all assets and oversees balancing of all cage banks on assigned shift- Review and approve cage documentation based on established levels of authorization in absence of Manager on assigned shift- Responds to guest...
The cage supervisor is responsible for supervising staff and the overall daily management of a designated shift in the Cage department. They support, administer, and manage operational goals and monitor achievements of performance and profit objectives. The ideal candidate for this position is someone with previous cage cashier or cage supervisor experience. The candidate should be reliable, trustworthy, and willing to adhere to casino policies. ESSENTIAL RESPONSIBILITIES - Assists in creating effective and efficient schedules- Responsible for assisting in the budget process for the department, providing recommendations, ensuring compliance to departmental budget initiatives, and reporting budget concerns to manager- Responsible for securing the integrity of all assets and...
Responsible for efficient operations of Cage, Credit and Count Room departments:- Promote a positive environment for all guests and team members to promote the return visit of guests and achieve job satisfaction for all team members.- Conduct investigations into variances, violations of internal controls, and violation of reporting requirements.- Ensures team members have the tools needed to do their jobs to maximize efficiency.- Administration of reward and recognition programs to maximize employee engagement.- Responsible for securing the integrity of all assets and oversees balancing of all cage banks.- Review and approve cage documentation based on established levels of authorization.- Approve credit line availability.- Review of multiple transactions logs for...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Supports the Director of Hotel Operations in the development and implementation of the strategic plan and vision for the department and the division, consistent with the company’s objectives. - Responsible for supervising and managing Call Center staff. Assists in the development and implementation of the operational goals. Monitors achievements of performance and profit objectives.- Reviews and approves department schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Maintains open communication with Casino Marketing to ensure the coordination of Casino/VIP requests and events. - Enthusiastically supports, actively promotes,...
- Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area- Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion- Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station- Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage...
- Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area- Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion- Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station- Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage...
ESSENTIAL DUTIES AND RESPONSIBILITIES: - Greets guests actively engaged in gaming and assists team members in player identification.- Maintains knowledge of casino marketing and player development promotions and encourages guest participation.- Maintains knowledge of credit procedures and encourages the use of credit when appropriate.- Encourages guest visitation through written correspondence and telemarketing.- Assists in resolving guest opportunities and/or conflicts, in fair and equitable manners.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.- Attends and aids in the coordination of special events.- Exhibits a friendly, helpful, and courteous manner when...
- Responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department. - Provides oversight for all games, game protection, and overall operation of the Table Games/Slot operations on assigned shift. - Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Assists in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental...
- Responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department. Provides oversight for all games, game protection, and overall operation of the Table Games/Slots operations on their shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with...