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- Responsible for Slot Performance operation for assigned shift for the company while promoting internal and external guest development  - Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs technicians - Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction   - Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures - Performs technician job responsibilities throughout shift - Performs all other related and compatible duties as assigned 

ESSENTIAL DUTIES AND RESPONSIBILITIES- Ensure regulatory compliance with all aspects of slot machine maintenance i.e.; moves, conversions, and repair. - Ensure functionality of the slot maintenance system.- Interact with Casino Operations personnel and guests while repairing slot machine functions. - Assist with slot layout and installation.- Work on special projects as assigned.- Assist in maintaining adequate stock of parts necessary for repairs.- Perform preventative maintenance: clean, inspect, adjust, and test various machine parts.- Perform floor maintenance: trouble shoot and repair machine malfunctions and system problems as they occur during gaming.- Assist customers with questions and complaints regarding slot machines.- Provide answers and explanations, and rectify problems as appropriate.- Meet department uniform, appearance and grooming requirements.- Meet attendance guidelines of the job and adhere to regulatory, department and company policies.- Keep work areas clean and free of safety hazards, debris and litter.- Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.

- Responsible for the overall repair and maintenance of all Electronic gaming devices. - Performs major and minor, scheduled and nonscheduled repairs on slot machines- Maintains accurate records identifying repairs of department equipment in accordance with department policies and procedures - Promotes positive public relations internally and externally - Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service - Verifying and repairing all related gaming equipment- Responsible for customer relations. - Performing repair to slot machines - Handles customer relations and minor customer disputes - Ensures the safety and security of all guests and employees. - Other duties as assigned. - Use of screwdriver, hand-held radio, and other slot related supplies.

- Perform preventative maintenance:  clean, inspect, adjust, and test various machine parts. - Perform floor maintenance:  trouble shoot and repair machine malfunctions and system problems as they occur during gaming. - Assist floorpersons or equivalent with malfunctions and answer floor calls. - Perform machine conversions:  install kits in machine cabinet and computer processor board, and verify paytable and reel stops.- Assist customers with questions and complaints regarding slot machines. - Provide answers and explanations, and rectify problems as appropriate. - Work on special projects as assigned. - Assist with every phase, from layout to installation. - Assist in maintaining adequate stock of parts necessary for repairs. - Order as needed and check in incoming parts. - Perform shop maintenance:  trouble shoot and repair electronic circuit boards, test and adjust loaner units, reprogram progressives and messages, etc. - Meet department uniform, appearance and grooming requirements. - Meet attendance guidelines of the job and adhere to regulatory, department and company policies. - Keep work areas clean and free of safety hazards, debris and litter. - Perform all job duties in a safe and responsible manner. - Any reasonable request made by your supervisor or any management personnel.

- Adheres to established departmental and property policies and procedures regarding guest service standards.- Responsible for the repair, maintenance, and general operating condition of slot machines.- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.- Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance.- Utilizes shop machines to fabricate standard or routine parts.- Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either.- Responsible for the machine initial fills.- Assists in jackpot payouts and the verification process.- Responsible for the inspection, installation, and removal of slot machines.- Maintains player-tracking system and EZ Pay equipment.- Responsible for troubleshooting system-related problems.- Responsible for completing all regulatory and company operational logs/forms correctly (e.g., slot machine meter logs, parts logs, conversion forms, etc.).- Performs all other related and compatible duties as assigned. 

- Role model excellent Guest Service skills - Understands and relays the needs of our guest - Escalates Guest service issues to Supervisor and/or Manager - Understands department procedures and internal controls - Have an in depth knowledge about slot equipment - Identifying all slot equipment by Location, Asset, Manufacture & Model - Know the difference between the types of software and how to read slot menus and options. Must be proficient performing RAM Clear and machine optioning for all manufacturers - How ACSC works and be able to replace, repair and trouble shoot all its components. Uses ACSC to diagnose machine issues and is able to make most repairs - Know how to generate and use ACSC daily reports including other advanced reports. Uses Transaction Received option in ACSC to diagnose repeat machine issues and successfully apply the proper repairs - Ability to understand & interpret the game rules for every game on the floor and explain them to guest in a positive and productive manner. Uses these skills to assist the Operational Staff in maintaining positive Guest relations - Ability to troubleshoot common and uncommon problems that occur within the slot machines and ACSC. Must have strong troubleshooting skills - Must have basic knowledge of other departments in order to know who to contact for questions for guest - Must have working knowledge of Email and Excel

- Diagnoses and repair all technical problems associated with slot machines and related equipment.- Performs routine maintenance on all slot machines and related equipment per manufacturer's specifications.- Diagnoses and repairs all technical problems associated with ACSC slot system and the central control computer server system.- Installs, removes, and modifies slot machines and related equipment as directed, including full preparation of slot machines for play.- Generates computer reports relating to slot performance and maintenance, as required.- Assists with guest service problems and inquiries.- Serves in the capacity of a traveling VGT Technician or Service Technician, as needed.- Provides professional representation at internal and external meetings and events.- Demonstrates abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.- Ensures interactions with internal and external guests follow the guidelines of the customer service program- Adheres to all Corporate and local policies, procedures, and operating guidelines.

- Diagnose and repair all technical problems associated with slot machines and related equipment. - Perform routine maintenance on all slot machines and related equipment per manufacturer's specifications. - Diagnose and repair all technical problems associated with ACSC slot system and the central control computer server system. - Install, remove, and modify slot machines and related equipment as directed, including full preparation of slot machines for play. - Generate computer reports relating to slot performance and maintenance, as required. - Assist with guest service problems and inquiries. - May serve in the capacity of a traveling VGT Technician or Service Technician if needed.  

General Accountabilities: - Responsible for maintaining the efficient working order of slot machines. - Testing and maintaining components, sub-systems and systems required for efficient and continuous conduction of business operations.- Inspecting and testing assigned equipment, noting all defective parts and making recommendations for correction.- Performing required adjustments and repairs to electronic and electro-mechanical equipment as assigned.- Maintain maximum efficiency, performing preventative maintenance to slot machines either on the floor or in the slot shop,observing all safety regulations in the performance of assigned duties and reporting any safety hazards to assigned supervisory. 

• Responsible for fostering a fun environment • Responsible for being a gracious host to all guests and co-workers • Responsible for promoting a positive influence in the community and participating in company-sponsored events • Assists in supervising slot operations and helps to monitor all related services affecting the department on an assigned shift• Assist to coach personnel in the proper behavior performance of duties • Assists in maintaining work schedules for assigned personnel • • Ensures guest recognition and development are primary duties for all personnel • Maintain the highest standard of customer service and integrity in the slot department • Ensure all teams members adhere to department policies, procedures, internal controls and gaming regulations• Maintain and inspire highly trained and motivated team members;- Administer and adhere to all gaming rules and regulations- Investigate variances, bill validator and ticket in/ticket out claims- Approves and witness jackpot pay offs

As an Entry Level Slot Technician, you will:Shift: Varies -- Starting at 17.00/hr- Responsible for Slot Performance operation for assigned shift for the company while promoting internal and external guest development. - Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs Technicians. - Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction. - Responsible for the overall integrity of daily operations; ensures compliance with all regulatory requirements, internal controls, policies, and procedures. - Performs Technician job responsibilities throughout shift. - Performs all other related and compatible duties as assigned.

- Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities - Administers all aspects of food preparation ensuring kitchen is clean, well stocked and problem-free- Recommends changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness and efficient preparation of all food related items- Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed- Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe)- Supports safety and accident prevention programs (knife handling, proper lifting) - Monitoring/implementation of garbage separation and disposal as per standards- Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction- Visibility to customer, soliciting/requesting feedback on food quality and responds to guest concerns appropriately and professionally to resolve any issues - Presents oneself as a Credit to Company and encourages others to do the same - Performs all other related and compatible duties as assigned

- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Produces menu items as listed in each restaurant; follows all prep lists and ensures kitchens are stocked and ready for service.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists with maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant.- Assists Chef de Cuisine with administrative duties, such as tracking/maintaining attendance records.- Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.

- Supports and implements company initiatives.- Conducts all business activities in compliance with Company Policy and Procedures, Collective Bargaining Agreements, and all State and Federal regulations and internal controls. Ensures compliance within the department.- Promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you come in contact with.- Effectively respond to Supervisor’s requests in all areas of customer interaction and customer concerns.- Holds pre-shift meetings daily.- Participates as part of the management team, in interviewing, hiring, and promotions.- Participates in budget planning process.  Conducts business within approved budget.- Supervises the kitchen staff in preparation and production, assigns work and break times, provides training, evaluates performance and provides written and verbal warnings as appropriate,  Participates in answering grievances as required by the Collective Bargaining Agreement.- Oversee the preparation of all food items to ensure quality and consistency.- Oversee utility department to ensure maintenance of work area and equipment is in sanitary conditions.- Check daily payrolls to reduce overtime and maintain budget.- Check pars of food product to ensure a consistent inventory.- Expedite to oversee proper portioning, quality and presentation.- Oversee the opening and closing duties to ensure consistency and quality.- Maintain proper safety and sanitation procedures.- Ensure company rules, regulations, and uniform codes are being followed.- Assist in planning menus, specials, and recipes.- Must be physically present in area of supervision during core working hours.-  Is responsible for assisting the Executive Chef  and Executive Sous Chef  in the overall direction, coordination, and evaluation of this unit.  Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include participating in the interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees;addressing complaints and resolving problems.

- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Produces menu items as listed in each restaurant; follows all prep lists and ensures kitchens are stocked and ready for service. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Assists with maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant. - Assists Chef de Cuisine with administrative duties, such as tracking/maintaining attendance records. - Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.

- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Produces menu items as listed in each restaurant; follows all prep lists, and ensures kitchens are stocked and ready for service. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Assists with maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant. - Assists Chef de Cuisine with administrative duties, such as tracking/maintaining attendance records. - Assists with maintaining established quality assurance procedures to ensure acceptable Health Department and customer service standards. - Oversees the preparation of all food items to ensure quality and consistency. - Checks daily payrolls to reduce overtime and maintain budget.- Checks stocks of foodstuffs to ensure a consistent inventory. - Expedites a la carte to oversee proper portioning, quality, and presentation. - Assists in training new hires. - Responsible for all operations in the absence of the Executive Chef. - Ensures company rules, regulations, and uniform codes are being followed. - Assists in planning menus, specials, and recipes.- Delegates specific duties to all kitchen personnel. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.

- Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities, and facilities.- Administers all aspects of food preparation, ensuring kitchen is clean, well stocked, and problem-free.- Recommends changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness, and efficient preparation of all food-related items.- Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian, and prep when needed.- Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe).- Supports safety and accident prevention programs (knife handling, proper lifting).- Responsible for monitoring/implementation of garbage separation and disposal as per standards.- Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction.- Responsible for visibility to customer, soliciting/requesting feedback on food quality, and responding to guest concerns appropriately and professionally to resolve any issues.- Responsible for development of team to include completion of all required training and knowledge of all policies and procedures relating to their positions.- Presents oneself as a Credit to company and encourages others to do the same.- Performs all other related and compatible duties as assigned.

- Directs food preparation and collaborates with the executive chef. - Assist with creating food and drink menus.   - Menu planning, Inventory Counts, and management of supplies - Maintains food safety and quality of food.  - Solves issues that may arise and maintains control of the kitchen. - Hires, coaches, rewards, trains, and discipline as necessary. - Keeps accurate daily shift reports and communicates to Manager/Director as required - Determine daily par and production levels depending on anticipated business needs - Conduct daily pre shifts to inform employees of events, or any other pertinent information - Ensures cost effective operations and profitability of food production. - Supervises and inspects all food preparation. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.- Must adhere to food and beverage policies as well as providing ACES Guest Service, observes workers engaged in preparing, portioning, and garnishing foods to ensure that methods of cooking and garnishing and sizes of portions are as prescribed. - Assists with updating recipes and costs of goods sold - Gives instructions to cooking personnel in fine points of cooking. - Orders, stocks and inventories food product. - Cooks and carves meats, and prepares dishes, such as sauces, during rush periods and for banquets and other social functions. - Adhere to all safety and sanitation regulations - Assumes responsibility for kitchen in absence of Room Chef and Executive Chef. - Maintains valid WV racing license, Food Handlers permit and TIPS certificationsSUPERVISORY RESPONSIBILITIES- Directly supervises 10 to 20 employees.  - Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. - Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

This position qualifies for the following:$1,500 Sign-On BonusPLUSRelocation Assistance* of 10% of base salary amount.Competitive Benefits Packages, 401K Program with a Company Match, Property Amenity Discounts (F&B outlets, Starbucks, Retail and Spa) and more! - Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Produces menu items as listed in each restaurant; follows all prep lists and ensures kitchens are stocked and ready for service. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Assists with maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant. - Assists Chef de Cuisine with administrative duties, such as tracking/maintaining attendance records. - Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.