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Now Offering: $3,000 Sign-On Bonus - Reads food orders from computer printouts and prepares food items according to established menu plans. - Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests. - Washes, slices, peels, and cuts various foods to prepare for cooking or serving. - Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. - Prepares a daily prep list and written daily orders. - Engages the guest each time they come to the line. Explains product, asks questions, and builds positive relationships with the guests. - Coordinates and communicates orders with dining room staff. - Receives and delivers food to the proper areas. - Works the line in different locations to include but not limited to sauté, broiler, appetizer, pantry, pasta, and grill. - Expedites all food orders promptly. - Uses and maintains all assigned areas and equipment in a sanitary, safe, and effective manner. - Follows Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment. - Responsible for having a full knowledge of the SDS program. - Attends company/restaurant training programs as they are scheduled. - Completes opening, closing, and other side duties as assigned. - Performs all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and departmental standards.
The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position. - Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - Assists all stations and respective lines as necessary. - Trains personnel to prepare sushi foods according to Pinnacle Entertainment, inc.’s standards. - Ensures that items are fully stocked and equipment is in good working condition. - Ensures the proper storing of any leftover foods. - Ensures the proper closing down of work stations. - Communicates effectively with "front-of-the-house" staff. - Communicates effectively with restaurant guests at the sushi bar. - Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents. This position operates in a working environment that is subject to varying levels of heat and noise. At times subjected to hazards, such as wet floors, and dangers associated with the use of heavy duty cutlery, knives and choppers. - Ability to inspect and maintain all areas for which responsible. - Ability to review and comprehend all necessary documentation. - Ability to use all equipment associated with the position, including, but not limited to, choppers, slicers, mixers and grinders. - Ability to effectively and efficiently move around work area. - Ability to lift, move and push/pull up to 50 pounds throughout an 8-hour shift. - Ability to communicate effectively with customers and all levels of employees. - Ability to observe and direct actions of subordinates.
Qualifications: - High School Diploma or General Education Degree (GED); 2 years of previous high-volume line cooking experience and/or culinary degree.- Employees must be able to speak, read, and write in English. Employee will read order tickets, schedules, and memos. - Ability to read and comprehend simple instructions, short correspondence. - Ability to effectively present information in one-on-one and small group situations to guests and other employees of the organization.- Ability to calculate figures, amounts, and percentages and apply to practical situations.- Ability to interpret a variety of instruction furnished in written, oral, diagram, or schedule form. - Able to deal with problems with a variety of concrete variables.- Culinary Degree, Sanitation Certificate preferred but not required.
This position qualifies for the following:$1,500 Sign-On BonusPLUSRelocation Assistance* of 10% of base salary amount.Competitive Benefits Packages, 401K Program with a Company Match, Property Amenity Discounts (F&B outlets, Starbucks, Retail and Spa) and more! Acts as an Assistant to the Beverage Manager, overseeing the performance and coordination of all work done by our team members in the SportsBook bar: - Assist in controlling labor cost for the bar.- Assigns stations and job duties.- Greets and seats guests and insures proper service. - Assists in training employees.- Maintains open communication between all personnel working in the Sports Book.- Acting Manager in the absence of the Beverage Manager.- Understand and demonstrates Management’s point of view.- Ensure employee safety.- Responsible for the cleanliness of all side stations, tableware, floors, salt and pepper, sugar, etc. - Encourages teamwork in the department.- Coaches and counsels those not meeting standards.- Treats each individual with care, dignity, fairness, respect and recognition.- Coaches, counsels, and terminates, when necessary, those not meeting standards.- Visits with guests a minimum of five minutes every hour.- Ensure that all Team Members are knowledgeable of and adhere to all Ameristar Casinos, Inc. Service Standards.- Execute and share all Food and Beverage Dept. policies and procedures.
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitor guest consumption of alcohol and intervene as needed according to company policy and T.I.P.S training.- Promote gaming events and promotions.- Process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Prepare and pour drinks with proper measured portions and ingredients according to recipe and in accordance with standard operating procedures.- Slice fruit, as required.- Maintain a clean, sanitized and stocked workstation and or section.- Comply with state, company, and department policies and regulations.- Must have open availability including all three shifts, weekends, and holidays.- Responsible for making servers drinks when rang in.- Serve tables, clear tables, expedite food and running food.- Side-work as directed by the Food and Beverage Supervisor or Manager.- Will work special events, as needed.- Other duties, as needed.
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitors guest consumption of alcohol and intervenes as needed according to company policy and T.I.P.S training.- Promotes gaming events and promotions.- May have to process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Maintains a clean and stocked workstation.- Complies with state, company, and department policies and regulations.- Must have open availability including all three shifts, weekends, and holidays.- Create and maintain a seating chart at the direction of your supervisor or manager.- Responsible for ensuring rotation is done correctly.- Utilize Host Concepts software to ensure fairness and accuracy in seating.- Utilize the ACES Service Guidelines, seating and offering a warm and friendly farewell.- Roll silverware and clean during down time.- Perform opening and closing side work at the direction of your supervisor or manager.- Help team members ensure guest is served in a timely manner.- Serve tables, clearing tables, expediting and running food when needed.- Assist with bussing tables. - Keeping the restaurant and host stand clean, organized and sanitized.- Must be able to understand and articulate the menu to guests.- Will work special events, as needed.- Other duties, as needed.
This position will be responsible for preparation of food and beverage products for guests and team members. This is a non-supervisory position.
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitor guest consumption of alcohol and intervenes as needed according to company policy and T.I.P.S training.- Promote gaming events and promotions.- Must process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Maintain a clean and stocked workstation.- Comply with state, company, and department policies and regulations.- Must have open availability including all three shifts, weekends, and holidays.- Responsible for serving, pre-bussing, bussing and cleaning your section and your teammates section (full-hands in and full-hands out). - Roll silverware and clean during down time.- Perform all opening and closing side work at the direction of your supervisor or manager.- Help team members ensure guest is served in a timely manner.- Expedite and run food for all tables.- Keep the restaurant clean, organized, and sanitized.- Must be able to understand and articulate the menu and drinks to guests.- Tip out bartenders.- Stock and clean your section.- Must participate in end of shift rolling silverware and completion of side work, as a team, until it is all completed.- Will work special events, as needed.- Other duties, as needed.
The Sports book attendant is a front facing, guest service positon. Attendants will have a basic understanding of sports and betting structures. The attendant will assist guest placing/redeeming bets at the Sports Book counter or at the Sport Book kiosk. The Sports Book attendant will report to the sports book supervisor.- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.- Write Sports tickets in an accurate and timely manner.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain and reconcile bank for assigned shift by following established cash-handling policies and procedures.- Explain wagering rules, including betting lines and odds, and procedures to guests.- Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.- Enter player tracker information and create new player tracking accounts- Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Perform other job-related duties as requested.
The Sports book attendant is a front facing, guest service positon. Attendants will have a basic understanding of sports and betting structures. The attendant will assist guest placing/redeeming bets at the Sports Book counter or at the Sport Book kiosk. The Sports Book attendant will report to the sports book supervisor.- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.- Write Sports tickets in an accurate and timely manner.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain and reconcile bank for assigned shift by following established cash-handling policies and procedures.- Explain wagering rules, including betting lines and odds, and procedures to guests.- Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.- Enter player tracker information and create new player tracking accounts- Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Perform other job-related duties as requested.
- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations. - Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary. - Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean. - Write Sports tickets in an accurate and timely manner. - Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs. Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures. - Explain wagering rules, including betting lines and odds, and procedures to guests. - Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. - Offer information on activities, etc., and direct guests for further information as necessary. - Create and enter player tracking cards. Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity. Perform other job-related duties as requested.
- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations. - Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary. - Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean. - Write Sports tickets in an accurate and timely manner. - Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs. Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures. - Explain wagering rules, including betting lines and odds, and procedures to guests. - Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. - Offer information on activities, etc., and direct guests for further information as necessary. - Create and enter player tracking cards. Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity. Perform other job-related duties as requested.
- Monitor and supervise Sports Book team for adherence to company policies, procedures, Title 31 and minimum internal control standards, and applicable jurisdiction regulations and laws.- Close out drawer/vault attendants at the end of their shifts, ensuring that all money and supporting documentation has been accounted for and secured appropriately. - Verifying cash drawers, complete reports, rate casino customer activity, and monitor sports book for suspicious activity- Prepare and stock all the daily sports sheets. - Ensure compliance with currency transaction requirements, Title 31, and money laundering and Suspicious Activity Reporting for Casinos (SARC) requirements.- Explain wagering rules, including betting lines and odds, and procedures to guests as needed.- Notify leadership team of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Approves and denies wagers from guests as permitted.- Updates and maintains all customer sheets.- Monitors all monies being wagered and updates the betting odds according to policy.- Handles guest disputes quickly and effectively within the level of their authority.- Assists with training, developing, measuring performance, disciplining, and/or scheduling employees.- Promotes safety awareness to minimize work related injuries.- Maintains knowledge of property information.- Other job-related duties as requested.
- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.- Stock Sportsbook Kiosks with adequate supplies; troubleshoot errors.- Write Sports tickets in an accurate and timely manner.- Make payments and redemptions in an accurate and timely manner; verify tickets and payoffs.- Maintain and reconcile bank for assigned shift by following established cash-handling policies and procedures.- Explain wagering rules, including betting lines and odds, and procedures to guests.- Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.- Assist guests with all methods and mediums for sports betting transactions. Including but not limited to: Sportsbook Desk, Sportsbook Kiosks, Online Sportsbook Application.- Enter player tracker information and create new player tracking accounts- Complete Title 31 transactions in an accurate and timely manner.- Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.Perform other job-related duties as requested.
- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.- Stock Sportsbook Kiosks with adequate supplies; troubleshoot errors.- Write Sports tickets in an accurate and timely manner.- Make payments and redemptions in an accurate and timely manner; verify tickets and payoffs.- Maintain and reconcile bank for assigned shift by following established cash-handling policies and procedures.- Explain wagering rules, including betting lines and odds, and procedures to guests.- Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.- Assist guests with all methods and mediums for sports betting transactions. Including but not limited to: Sportsbook Desk, Sportsbook Kiosks, Online Sportsbook Application.- Enter player tracker information and create new player tracking accounts- Complete Title 31 transactions in an accurate and timely manner.- Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Perform other job-related duties as requested.
- Develops a thorough understanding of player's club and remains current on all promotions and events. - Assists customers utilizing the ACSC with enrolling, changing, or redemption transactions in player's club in a positive, helpful manner to maintain accuracy. - Team members assigned to window banks will operate with an impressed inventory of cash and perform exchanges of gaming vouchers for cash, exchange cash equivalents for Front Money Deposits, exchange approved checks for cash, exchange chips for cash, exchange markers for cash, perform chip transfers, issue gaming vouchers, complete emergency BV transactions, and respond to service issues at the TRU's and Coin Max.- Runs reports and verification information for patron Credit line requests in accordance with directive of HCPN Credit Committee and PGCB regulations. - Demonstrates proficiency in AS400 menus, internal Controls, ACSC system, departmental policies/procedures, and any other functions associated with the successful operation of Player Services/Cage. - Serves as property ambassador and has solid overall knowledge of the property, including the casino. - Develops and maintains good relationships with loyal players in order to maximize opportunity for personalized experience and return visits. - May function as a Main Bank Cashier as necessary. However, may not function as both a Player Services Cage Cashier and a Main Bank Cashier within a single gaming day. - Serves as Player Services Cage Supervisor in their absence. - Maintains thorough knowledge of player tracking system, internal Controls, and policies/procedures and makes suggestions for improvement. - Has authority to issue complimentaries in accordance with the approved Comp Matrix.
- York surveillance department employees shall be independent of all other departments.- The clandestine monitoring of the gaming conducted at the slot machines. - The clandestine monitoring of the operations conducted at and in the cashiers' cage and any satellite cage. - The clandestine monitoring of the operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines and automated teller machines. - The clandestine monitoring of the count processes conducted in the count room. - The clandestine monitoring of the movement of cash and slot cash storage boxes. - The clandestine monitoring of the entrances and exits to the licensed facility, the gaming floor and the count room. - The clandestine monitoring of the gaming conducted at the table games. - The clandestine surveillance of the operation of any satellite cage. - The clandestine surveillance of the storage areas used for the storage of chips, plaques, cards, dice, Sic Bo shakers, Pai Gow tiles and other equipment used to conduct table games. - The video recording of movements of table games boxes. - Recording questionable activity for review and possible use as evidence in court. - Preparation of daily logs and complete incident reports as circumstances dictate. - When assigned to the CCTV monitoring room, “patrol” the facility through the use of pan, tilt, and zoom cameras and record all pertinent activity on the digital recording system. - Ensure compliance with applicable laws and regulations. - Ensure that proper security and chain of custody is maintained on all departmental evidence.- Perform other duties as assigned by the Surveillance Asst Shift Manager.
- The Senior Table Games Dealer is responsible for dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity within the game. - As the Senior Table Games Dealer, you will be responsible for ensuring gaming activity in your assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. - As part of your Dealer responsibilities you will be required to provide customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest. - This position is responsible for directly monitoring casino gaming activity in accordance with all applicable rules and regulations in order to assist in reaching profitability, guest satisfaction, and workforce strength and compliance goals. - Provides encouragement, sets high expectations, and sets proud and positive examples necessary to ensure a fun, exciting and professional working environment for our staff and a pleasant and entertaining experience for our guests.
- Serve as Table Games Floor Person in their absence.- Providing superior customer service in accordance with Red Carpet Service Standards. - Demonstrate knowledge of and the ability to deal table games offered by the casino. - Reconcile potential conflicts with guests regarding the rules and conduct of game play. - Responsible for game protection including the identification of potential card counters, game accuracy, and pace of table game play. - Conduct all procedures associated with opening and closing the shift including preparing dice, cards, and associated gaming equipment as well as accuracy completing all table games transactions required. - Assist in the handling of all guest-related matters with positive outcomes on disagreements in a consistent, professional manner to ensure return visits. - May be required to perform duties outside of normal job description where, in the Company's judgment, it is necessary in the interest of efficiency, productivity, or improved guest services. - Participate in ongoing training and successful completion of additional games as deemed necessary.