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- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Maintains surveillance watch of designated area and activities; records any irregular activity as required. - Reports verbally and in writing any violations of Gaming Regulations or company policies and procedures as well as any safety considerations to the appropriate supervisor or manager. - Reports and offers solutions for any area of vulnerability to loss from internal or external sources. - Maintains thorough knowledge of and compliance with Gaming Regulations, company policies, and departmental procedures. - Works on special projects and investigations as assigned by supervisor. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.

- Responsible for the clandestine monitoring of the following:- The gaming conducted at the slot machines. - The operations conducted at and in the cashiers' cage and any satellite cage. - The operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines and automated teller machines. - The count processes conducted in the count room. - The movement of cash and slot cash storage boxes. - The entrances and exits, the gaming floor and the count room.                               - The gaming conducted at the table games.                                                           - The operation of any satellite cage or Poker room cage.- The storage areas used for the storage of chips, plaques, cards, dice, Sic Bo shakers, Pai Gow tiles and other equipment used to conduct table games.                                             - Responsible for the video recording of movements of table games boxes.                               - Records questionable activity for review and possible use as evidence in court.- Responsible for the preparation of daily logs and complete incident reports as circumstances dictate.- When assigned to the CCTV monitoring room, “patrol” the facility through the use of pan, tilt, and zoom cameras and record all pertinent activity on the digital recording system. - Ensures compliance with applicable laws and regulations.- Ensures that proper security and chain of custody is maintained on all departmental evidence.- Performs other duties as assigned by the Surveillance Asst Shift Manager.

As a Surveillance Agent, you will:- Participate in a variety of investigations both independently and as part of a collaborative effort- Operate CCTV and other data systems - Work collaboratively and communicate effectively with team members at all levels of the organization- Maintain a high level of confidentiality and professionalism at all times- Take proactive and strategic approaches to handle situations that arisePhysical Demands - This position will require you to be in a confined room for extended periods of time. 

- Observing and reporting any and all gaming violations and/or thefts of company property - Operating monitor room equipment, including basic computer functions - Participating in court actions relating to gaming violations - Learning and using two card count system - Learning all games in use and all procedures and cheating indicators of such games - Writing proper reports as needed in a timely manner - Responding to surveillance supervision and gaming control requests - Responding to requests of all other departments when necessary

- Protect company assets by observing the activities of employees and customers via surveillance cameras - Review video footage on cases of patron/internal control disputes. - Complete daily activity report and note any pertinent facts - Monitor recording equipment, and check equipment operation - Notify appropriate person when infractions, cheating, etc. are observed, including MGC agent on duty

- Observes and reports any and all gaming violations and/or thefts of company property - Operates monitor room equipment, including basic computer functions - Participates in court actions relating to gaming violations - Learns and uses two card count systems - Learns all games in use and all procedures and cheating indicators of such games- Writes proper reports as needed in a timely manner- Responds to surveillance supervision and gaming control requests- Responds to requests of all other departments when necessary

Responsibilities: - Observe and report on all areas under surveillance to ensure compliance with the Hotel and Casino’s in-house Regulation “6”, Gaming Control Board Regulations, and in-house gaming policies and procedures. - Record and observe casino games, sports book, count rooms, slots, keno, bar areas and casino cage, cashier areas including all money transactions. - Know basic strategy of all games and the count(s). - Write all necessary incident reports. - Communicate with Casino, Cage, Security and Slot Management with any relative information. - Rotate all video tapes when necessary. - Perform technical maintenance, as required. - Present self in a professional manner possessing a team attitude at all times. - Must provide courteous and friendly service to all guests, staff and co-workers. - Perform related work as requested.

- Responsible for fostering a fun environment. - Responsible for being a gracious host to all guests and co-workers. - Responsible for promoting a positive influence in the community and participating in company-sponsored events. - When assigned to Surveillance Monitoring Room, "patrols" the facility through the pan, tilt, and zoom cameras and records all pertinent activity on the digital video recording systems.  Logs and marks recordings and files them in one of several repositories depending on the activity depicted. - Must learn all Table Games offered at property and be trained in cheating methods and card counting in order to be able to recognize that activity when it is occurring. - Must learn policies, procedures, internal Controls, and State Regulations for all gaming and cash handling positions in order to recognize and respond to any deviations by employees. - Similarly, "patrols" the Gaming Floor, the Cashier's Cages, Main Bank, and Count Rooms via CCTV cameras. - Conducts covert floor surveillance as assigned by supervisor. - Coordinates with the Surveillance Supervisor to record the questionable activity for review and possible use as evidence in court. - Prepares daily logs of all pertinent activity. - Works closely with the Guest Safety Department in crime prevention activities. - Assists in the detection of illegal activities in the facility to include the Gaming areas, Food and Beverage areas, and Cage and Count Room areas. - Adheres to all departmental and Human Resources policies and procedures. - Other duties as assigned. - All personnel must be able to work any shift assignment with proper notice. Though shifts are generally stable, other shift assignments may occur to better meet the needs of the department or the property.

- Responsible for fostering a fun environment. - Responsible for being a gracious host to all guests and co-workers. - Responsible for promoting a positive influence in the community and participating in company-sponsored events. - When assigned to Surveillance Monitoring Room, "patrols" the facility through the pan, tilt, and zoom cameras and records all pertinent activity on the digital video recording systems.  Logs and marks recordings and files them in one of several repositories depending on the activity depicted. - Must learn all Table Games offered at property and be trained in cheating methods and card counting in order to be able to recognize that activity when it is occurring. - Must learn policies, procedures, internal Controls, and State Regulations for all gaming and cash handling positions in order to recognize and respond to any deviations by employees. - Similarly, "patrols" the Gaming Floor, the Cashier's Cages, Main Bank, and Count Rooms via CCTV cameras. - Conducts covert floor surveillance as assigned by supervisor. - Coordinates with the Surveillance Supervisor to record the questionable activity for review and possible use as evidence in court. - Prepares daily logs of all pertinent activity. - Works closely with the Guest Safety Department in crime prevention activities. - Assists in the detection of illegal activities in the facility to include the Gaming areas, Food and Beverage areas, and Cage and Count Room areas. - Adheres to all departmental and Human Resources policies and procedures. - Other duties as assigned. - All personnel must be able to work any shift assignment with proper notice. Though shifts are generally stable, other shift assignments may occur to better meet the needs of the department or the property.

 The surveillance department employees shall be independent of all other departments. A present or former surveillance department employee may not accept employment as a key employee or gaming employee with the same licensee for whom he/she was previously employed as a surveillance department employee unless 1 year has passed since the former surveillance department employee worked in the surveillance department. The present or former surveillance department employee may file a written petition requesting the Board to waive this restriction and permit the employment of a present or former surveillance department employee in a particular position. The Board may grant or deny the waiver upon consideration of the following factors: (1)  Whether the former surveillance department employee will be employed in a department or area of operation that the surveillance department monitors.(2)  Whether the surveillance and security systems of the property will be jeopardized or compromised by the employment of the former surveillance department employee in the particular position.(3)  Whether the former surveillance department employee's knowledge of the procedures of the surveillance department would facilitate the commission by any person of irregularities or illegal acts or the concealment of any actions or errors. 

- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and ensuring overall coverage mandated by gaming regulations.- Responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance department for which this position is responsible.- Assists with the overall integrity of daily operations; ensures compliance with all regulatory requirements, internal controls, policies, and procedures.- Safeguards company assets at all times. - Submits all appropriate reports when incidents, infractions, and violations occur.- Examines and analyzes the physical property, processes, and procedures to oversee and enforce compliance policies.- Serves as liaison with gaming regulators, public law enforcement, and other agencies as it relates to Surveillance by maintaining a positive and constructive relationship, in absence of Surveillance Shift Manager/Manager and Director of Surveillance.- Reviews financial reports to ensure Surveillance operation efficiency and quality control. - Conducts, supervises, and prepares documents relating to any incident that is reported.- Assists with the management of attendance and time records.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.

- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance Department.- Observes activities of customers and team members in all gaming and money handling areas.- Reports to Surveillance Supervisor and Director of Surveillance. Will notify gaming commission agents and/or Mississippi State Tax Commission agents when appropriate.- Ensures compliance of all company and departmental policies and procedures.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.

Summary: Provide a safe and secure environment for customers and for company property and employees.    Essential Duties And Responsibilities: - Observes and reports any and all gaming violations and/or thefts of company property. - Operates monitor room equipment, including basic computer functions. - Participates in court actions relating to gaming violations. - Learns and uses two card count system. - Learns all games in use and all procedures and cheating indicators of such games. - Writes proper reports as needed in a timely manner. - Responds to surveillance supervision and gaming control requests. - Responds to requests of all other departments when necessary. - Dispatches shuttle drivers and Security Officers based on business and guest needs. - Monitors Security entrance and issues vendor/visitor badges according to policy. - Answers and directs incoming guest calls in a professional manner. - issues sensitive and non-sensitive keys located in Security key boxes according to internal and state regulations. - Completes surveillance reviews including written reports and review of recorded footage in response to managements request. - Must be knowledgeable of all special events and promotional activities available to guests. - Presents oneself as a Credit to the Company and encourages others to do the same. - Must work well under pressure, and meet multiple and sometimes competing deadlines. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and supervisors. - Adhere to all departments/company policies and procedures.  - Performs all other related and compatible duties as assigned.

As a Surveillance Officer you will:Status: Full-TimeShift: 3-12's (work) Friday, Saturday, & Sunday Pay: $17.00 per hour       - Enjoy working 3-days of the week with the advantage of having full time benefits- Protects company assets by observing the activities of employees and customers via surveillance cameras.- Reviews video footage on cases of patron/internal control disputes. - Completes daily activity report and notes any pertinent facts. - Monitors recording equipment and checks equipment operation.- Notifies appropriate person when infractions, cheating, etc., are observed, including MGC agent on duty.         

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Observes and reports any and all gaming violations and/or thefts of company property. - Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds. - Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required. - Participates in court actions relating to gaming violations. - Learns all games in use at the property, and all procedures and cheating indicators of those games; learns and uses various card count systems. - Maintains paper and video logs according to departmental and company procedures; writes reports as necessary. - Maintains thorough knowledge of and ensures compliance with gaming regulations, company policy, and departmental procedures. - Reports and offers solutions for any area of vulnerability to loss from internal or external sources. - Responds to surveillance supervision and gaming control requests, as well as all other departments when necessary. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.

General Accountabilities:- Adheres to all departmental and property policies and procedures regarding guest service standards.- Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Observes and reports any and all gaming violations and/or thefts of company property.- Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds.- Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required.- Participates in court actions relating to gaming violations.- Learns all games in use at the property, and all procedures and cheating indicators of those games; learns and uses various card count systems.- Maintains paper and video logs according to departmental and company procedures; writes reports as necessary.- Maintains thorough knowledge of and ensures compliance with gaming regulations, company policy, and departmental procedures.- Reports and offers solutions for any area of vulnerability to loss from internal or external sources.- Responds to surveillance supervision and gaming control requests, as well as all other departments when necessary. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.This a Full-Time role. 

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Observes and reports any and all gaming violations and/or thefts of company property. - Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds. - Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required. - Participates in court actions relating to gaming violations. - Learns all games in use at the property, and all procedures and cheating indicators of those games; learns and uses various card count systems. - Maintains paper and video logs according to departmental and company procedures; writes reports as necessary. - Maintains thorough knowledge of and ensures compliance with gaming regulations, company policy, and departmental procedures. - Reports and offers solutions for any area of vulnerability to loss from internal or external sources. - Responds to surveillance supervision and gaming control requests, as well as all other departments when necessary. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.

General Accountabilities:- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. Observes and reports any and all gaming violations and/or thefts of company property.- Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds.- Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required.- Participates in court actions relating to gaming violations.- Learns all games in use at the property, and all procedures and cheating indicators of those games; learns and uses various card count systems. - Maintains paper and video logs according to departmental and company procedures; writes reports as necessary.- Maintains thorough knowledge of and ensures compliance with gaming regulations, company policy, and departmental procedures.  Reports and offers solutions for any area of vulnerability to loss from internal or external sources.- Responds to surveillance supervision and gaming control requests, as well as all other departments when necessary.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.This is a full time role

Responsible for successful completion of the Surveillance Operator training program.  Training will include surveillance instruction on detecting illegal activity or violations of company and surveillance policy and procedures.  Training will also include instruction of compliance requirements for Federal, State and local gaming laws and regulations.   Essential Functions   - Observe activity on video monitor and detect illegal activity. - Change tapes in VCR. - Maintain accurate and complete logs. - Make clear and usable video tapes. - Testify in court. - Enforce all gaming laws and regulations. - Enforce all company policies and procedures. - Other job related duties as assigned.

- Responsible for supervising staff and the overall daily management of a designated shift in the Surveillance department.- Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and ensuring overall coverage mandated by gaming regulations.- Responsible for assisting in the budget process for the department by providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.- Ensures customer service standards are followed by all team members and addresses issues as they arise. - Maintains knowledge and ensures enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance department for which this position is responsible.- Partners with property departments to design and conduct highly sensitive investigations to facilitate fact-finding probes into potentially illegal or inappropriate activities.- Acts as direct liaison between Surveillance Room activities and Surveillance leaders and assumes responsibility for the efficient operation of the Surveillance department on assigned shift, in absence of manager.- Participates in the hiring process by attending interviews and making recommendations in staffing.- Responsible for the overall integrity of daily operations; ensures compliance with all regulatory requirements, internal controls, policies, and procedures.- Safeguards company assets at all times.- Submits all appropriate reports when incidents, infractions, and violations occur.- Examines and analyzes the physical property, processes, and procedures to oversee and enforce compliance policies.- Serves as liaison with gaming regulators, public law enforcement, and other agencies as it relates to Surveillance by maintaining a positive and constructive relationship, in absence of Surveillance leadership.- Reviews financial reports to ensure Surveillance operation efficiency and quality control.- Oversees the management of attendance and time records.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.