Job Listings

- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines.- Adheres to all established game procedures, including:- Use of gaming equipment- Providing game security- Money handling- Wager positioning- Verbalizing game- Ability to understand and perform duties in accordance with:- Hollywood Casino Aurora Core Values- Departmental, property, and company policies and standards- Illinois Gaming Board requirements- Sarbanes-Oxley- Internal Controls- Assists guests in learning games.- Attends departmental and company meetings as required.

JOIN US FOR OUR ON-SITE TABLE GAMES DEALER TRAINING EVENT!At Hollywood Casino Gulf Coast in Bay St. Louis, we are looking for talented and motivated individuals ready to learn more about what it takes to become a Dealer! No previous experience required. We will provide you with the knowledge and skills to become a Dealer while you EARN AS YOU LEARN! Apply online to our Table Games Dealer – On The Job Training. Join us for our Dealer Training Event to be held Tuesday, April 18th at 11:00am or 3:00pm in Human Resources! Position SummaryTo learn all aspects of perform dealing services at assigned gaming table in accordance with established policies and procedures. An individual could be successful if they possess the following. Your daily responsibilities include:- Maintains a positive attitude at all timeswhile adhering to all company and departmental policies and procedures and state regulations as relates to this position.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with their fellow peers in training, respective course instructors and supervisors, and all departmental and company leaders for Hollywood Casino Gulf Coast and Boomtown Casino Biloxi. - Follows game procedures and trainings when dealing Blackjack, Carnival Games, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games. - Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.- Responsible for attending all classes of dealer training and adhering to daily attendance requirements.- Successful pass of dealing school and must be able to successfully complete a Table Games audition displaying adequate Table Games dealing skills

- Provides accurate and efficient dealing at assigned table game - Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games - Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times - Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs

- Provides accurate and efficient dealing at assigned table game- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times- Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs

ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide accurate and efficient dealing while following proper game procedures. - Perform accurate chip and cash transactions.- Observe or receive wagers from customers and take or pay the appropriate game outcomes.- Maintain game security and protect company assets at all times.- Assist customers in understanding the rules and ensure adherence to established policies and procedures.- Pay winning bets and collect losing bets.- Notify Table Games Leadership immediately of any irregularities or any customer requests which are outside of a Table Games Dealer's authority or knowledge.- Provide customers with information on how to play the game if requested.- Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.

When dealing:- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.- Provides prompt, courteous and accurate dealing at assigned table(s).- Adheres to all West Virginia Gaming Commission, internal controls, and all other company and departmental policies and procedures as it relates to this position.- Performs accurate chip and cash transactions. - Receives wagers from customers and pays the appropriate game outcomes which are won by customers.- Maintains game security and protects company assets at all times.- Informs management of any irregular play; when a mistake is made; or, if a dispute arises.- Assists customers in understanding the rules and ensures adherence to established policies and procedures.- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures behavior and appearance are in compliance with established standards.- Maintains a professional work environment with management and staff.- Maintains complete confidentiality of all company information at all times.- Participates in meetings and training as required.- Performs all job duties in a safe and responsible manner and reports safety hazards immediately.- Performs other duties as may be assigned by department and/or company management.When supervising:- Responsible for providing guidance and daily supervision to Team Members in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Regularly required to stand and walk including moving between multiple tables to observe guests and Team Members.- Based on business demands as needed, fill in for other Supervisors to open new tables or as relief Supervisor, as allowed and in accordance with the WV Lottery regulations.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs including enrolling customers in the player card program.  Ensures customer service standards are followed by all Team Members and addresses issues as they arise.  - Ensures efficient operations table games protection during assigned shift. This may include filling in for other supervisors as a relief supervisor or opening new tables based on business demands and in accordance with the WV Lottery.- Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures. - Accounts for chips on assigned games. This includes making fills and credits as needed.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.

- Providing superior customer service in accordance with Company standards. - Demonstrate knowledge of and the ability to deal table games offered by the casino. - Reconcile potential conflicts with guests regarding the rules and conduct of game play. - Responsible for game protection including the identification of potential card counters, game accuracy and pace of table game play.- Conduct all procedures associated with opening and closing the shift including preparing dice, cards and associated gaming equipment as well as accuracy completing all table games transactions required. - Assist in the handling of all guest related matters with positive outcomes on disagreements in a consistent, professional manner to ensure return visits. - May be required to perform duties outside of normal job description where, in the Company's judgment, it is necessary in the interest of efficiency, productivity, or improved guest services. - Participate in ongoing training and successful completion of additional games as deemed necessary. - Ensure interactions with internal and external guests follow the guidelines of the customer service program. - Adhere to all Corporate and local policies, procedures, and operating guidelines.

The Table Games Dealer is responsible for dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity within the game.- As the Table Games Dealer, you will be responsible for ensuring gaming activity in your assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. - As part of your Dealer responsibilities you will be required to provide customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest.- This position is responsible for directly monitoring casino gaming activity in accordance with all applicable rules and regulations in order to assist in reaching profitability, guest satisfaction, and workforce strength and compliance goals. - Provide encouragement, sets high expectations, and sets proud and positive examples necessary to ensure a fun, exciting, and professional working environment for our staff and a pleasant and entertaining experience for our guests.- Providing superior customer service in accordance with Red Carpet Service Standards.- Demonstrate knowledge of and the ability to deal table games offered by the casino. - Reconcile potential conflicts with guests regarding the rules and conduct of game play. - Responsible for game protection including the identification of potential card counters, game accuracy, and pace of table game play. - Conduct all procedures associated with opening and closing the shift including preparing dice, cards and associated gaming equipment as well as accuracy completing all table games transactions required. - Assist in the handling of all guest-related matters with positive outcomes on disagreements in a consistent, professional manner to ensure return visits. - May be required to perform duties outside of normal job description where, in the Company's judgment, it is necessary in the interest of efficiency, productivity, or improved guest services. - Participate in ongoing training and successful completion of additional games as deemed necessary. 

- The Table Games Dealer is responsible for dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity within the game. - As the Table Games Dealer, you will be responsible for ensuring gaming activity in your assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. - As part of your Dealer responsibilities you will be required to provide customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest. - This position is responsible for directly monitoring casino gaming activity in accordance with all applicable rules and regulations in order to assist in reaching profitability, guest satisfaction, and workforce strength and compliance goals.  - Provide encouragement, sets high expectations, and sets proud and positive examples necessary to ensure a fun, exciting, and professional working environment for our staff and a pleasant and entertaining experience for our guests. - Providing superior customer service in accordance with Red Carpet Service Standards. - Demonstrate knowledge of and the ability to deal table games offered by the casino.  - Reconcile potential conflicts with guests regarding the rules and conduct of game play.  - Responsible for game protection including the identification of potential card counters, game accuracy, and pace of table game play.  - Conduct all procedures associated with opening and closing the shift including preparing dice, cards and associated gaming equipment as well as accuracy completing all table games transactions required.  - Assist in the handling of all guest-related matters with positive outcomes on disagreements in a consistent, professional manner to ensure return visits.  - May be required to perform duties outside of normal job description where, in the Company's judgment, it is necessary in the interest of efficiency, productivity, or improved guest services. - Participate in ongoing training and successful completion of additional games as deemed necessary. Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school. 

- Providing superior customer service in accordance with Company standards. - Demonstrate knowledge of and the ability to deal table games offered by the casino. - Reconcile potential conflicts with guests regarding the rules and conduct of game play. - Responsible for game protection including the identification of potential card counters, game accuracy and pace of table game play.- Conduct all procedures associated with opening and closing the shift including preparing dice, cards and associated gaming equipment as well as accuracy completing all table games transactions required. - Assist in the handling of all guest related matters with positive outcomes on disagreements in a consistent, professional manner to ensure return visits. - May be required to perform duties outside of normal job description where, in the Company's judgment, it is necessary in the interest of efficiency, productivity, or improved guest services. - Participate in ongoing training and successful completion of additional games as deemed necessary. - Ensure interactions with internal and external guests follow the guidelines of the customer service program. - Adhere to all Corporate and local policies, procedures, and operating guidelines.

- Provides accurate and efficient dealing at assigned table game - Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games - Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times - Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs

- Provides accurate and efficient dealing at assigned table game - Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games - Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times - Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs

- Provides accurate and efficient dealing at assigned table game - Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games - Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times - Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs

- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.- Provides prompt, courteous and accurate dealing at assigned table(s).- Adheres to all West Virginia Gaming Commission, internal controls, and all other company and departmental policies and procedures as it relates to this position.- Performs accurate chip and cash transactions. - Receives wagers from customers and pays the appropriate game outcomes which are won by customers.- Maintains game security and protects company assets at all times.- Informs management of any irregular play; when a mistake is made; or, if a dispute arises.- Assists customers in understanding the rules and ensures adherence to established policies and procedures.- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures behavior and appearance are in compliance with established standards.- Maintains a professional work environment with management and staff.- Maintains complete confidentiality of all company information at all times.- Participates in meetings and training as required.- Performs all job duties in a safe and responsible manner and reports safety hazards immediately.- Performs other duties as may be assigned by department and/or company management.

SUMMARY:  The Table Games Dealer School Student is responsible for learning dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity in Dealer School.  The Table Games Dealer School Student does not perform the function of a Table Games Dealer nor work on the gaming floor in any capacity.   ESSENTIAL DUTIES AND RESPONSIBILITIES:Other duties may be assigned. - Responsible for meeting Table Games Dealer School attendance requirements.  - Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school. - Provides professional representation at internal and external meetings and events.- Demonstrates abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.- Ensures interactions with Team Members and School Instructors follow the guidelines of the customer service program.- Adheres to all Corporate and local policies, procedures, and operating guidelines.

Greektown Casino is looking for guest service minded individuals to join our team as Table Games Dealers! NO EXPERIENCE NECESSARY! - Dealer School classes will be held Monday through Friday, beginning TBD- Classes will last for 6-8 weeks- There is no cost for Dealer School- Once classes are completed, you will be asked to audition for a part-time dealer position with the casino, pending drug and background checkresults and ability to obtain a Michigan Gaming Control Board Occupational License Level 2

Duties of table games dealers include but are not limited to:- Providing accurate and efficient dealing at assigned table game- Following game procedures when dealing Blackjack, Craps, Roulette, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times- Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs

Responsible for meeting Table Games Dealer School attendance requirements.   Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school.  Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics. Ensure interactions with Team Members and School Instructors follow the guidelines of the customer service program. Adhere to all Corporate and local policies, procedures, and operating guidelines.

Responsible for meeting Table Games Dealer School attendance requirements.   Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school. Must be certified in at least two games to graduate the Dealer school. Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics. Ensure interactions with Team Members and School Instructors follow the guidelines of the customer service program. Adhere to all Corporate and local policies, procedures, and operating guidelines.