Job Listings

- Supervises day-to-day operations of all Table Games - Directs the Table Games Dealers to accomplish the goals of the Table Games department- Provides visible leadership in gaming operation areas- Responsible for the integrity of daily operations. Enforces all table games procedures and policies as outlined in company and department manuals; state regulations and in accordance with Internal Controls.- Maintains a continuous inspection of cards and dice, ensuring the security of the table games at all times.- Monitors cash and chip transactions between dealers and customers and ensures that proper payout amounts are paid to customers. - Responsible for the accountability of the chips for each designated shift by maintaining a paper trail. Ensures the safety of all gaming chips, dice, and monies entrusted.- Shall make table fills/credits as needed- Responsible for settling disputes with customers, dealers and management staff. - Evaluates employee performance and provides feedback. Addresses and manages complaints, grievances or concerns from employees.- Assists in staff selection; training; counseling; recognition; separation of employment and other human resources related issues. Complete understanding and adherence to disciplinary policies including but not limited to coaching and counseling staff and the use of the progressive discipline to modify performance.- Presents oneself as a credit to Company and encourages others to do the same- Flexible ability to work varied shifts to include nights, weekends and holidays.

 - Help open a new Pizza Snackbar!  Creative ideas on fresh and delicious pizzas- Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area- Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion - Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station- Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers to minimize waste and spoilage and ensure quality attractiveness- Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction - Maintains all equipment in proper fashion such as cappuccino machine, micros station, etc- Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe) - Adheres to regulatory, safety, departmental and company policies- Supports safety and accident prevention programs (non slip footwear, proper lifting) - Presents oneself as a credit to Company and encourages others to do the same - Performs all other related and compatible duties as assigned

Guest Service Requirement At Greektown Casino-Hotel, we are a diverse group of team members who possess a friendly disposition, attention to detail and an unwavering dedication to superior guest service. Greektown Casino-Hotel is committed to providing the best experience any customer can have, so exceptional guest service is our #1 priority, and our team members are our most valuable asset.  Position Summary Talent Acquisition Specialists are responsible for conducting the recruitment efforts for a variety of full-time and part-time positions. They will effectively source, screen, and select candidates while ensuring they meet the hiring manager’s expectations.

**$1000 Sign On Bonus**- Responsible for being a gracious host to all guests and co-workers - Responsible for promoting a positive influence in the community and participating in company-sponsored events - Ability to perform assigned function within the kitchen such as broiler, sauté, pantry, prep and production when needed. - Accepts direction during day to day operations to ensure culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities are met. - Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with attention to maintaining appropriate volume, quality, cleanliness and attractiveness. - Adjust thermostat controls to regulate temperature of ovens, broilers, grills, roasters and stem kettles. - Bakes, roasts, broils, and stems meats, fish, vegetables, and other foods. - Adds seasoning to foods during mixing or cooking.- Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that food is cooked.- Carves meats, portions food and serving plates, adds sauces, and garnishes serving to fill orders. - Washes, peels, cuts and sHReds vegetables and fruits to prepare them for use. - Supports safety and accident prevention programs (nonslip footwear, knife handling, and proper lifting). - Partners with culinary leadership to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction. - Acts as a role model to other employees and always presents oneself as a Credit to the Company and encourages others to do the same. - Performs all other related and compatible duties as assigned. - Must be familiar with and have exposure to prep list. - Take inventories. - Must complete county health department class and attain certification. - Exhibit knife skills, classic cuts and sharpening. - Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service. - Assist in operation of other food and beverage venues as needed. - Attend all departmental and company training programs or meetings as directed. - Compile information, complete and submit reports as needed. - Adhere to all company policies and procedures. - Adhere to all gaming laws and regulations. - Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter. - Meet department uniform, appearance, and grooming requirements. - Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.

Responsible for meeting Table Games Dealer School attendance requirements.  Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school. 

As a To-Go Cashier, you will:Shift: 4:00PM to 12:00AM Pay: $10.15 per hour + tips (Avg. $6 to $8 per hour)- Determine guest needs and suggest products to enhance service and meet sales goals. - Assists guests in the selection of their order and package guest orders according to established recipes and outlet standards.  - Operate electronic cash register system to accurately and immediately account for payment transactions and transports monies to and from the main credit cage. - Responsible for completing all day-to-day activities in work areas to maintain service, product quality and cashiering responsibilities in a sanitary, safe and effective manner.  - Perform other duties as assigned by leadership.  

- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensuring the operating excellence of Race track surface.- Communicate with horsemen in both training and racing environments.- Prioritize projects and tasks needed to care and maintenance surface.- Document protocols to maintain external and internal compliance.- Assist with the preparation and monitoring of department budgets and expenses.- Uphold standards and practices that support the comprehensive safety and integrity of horseracing.- Procuring, operating, and maintaining all equipment/tools/materials necessary to prepare surface for training and racing.- Assist in hiring, training, developing, and evaluating team members.- Complying with company, local, state, and federal regulations.- All other duties as assigned.

- Adheres to all departmental and property policies and procedures regarding guest service standards.- Assumes responsibility for maintenance of the racetrack and racing grounds.- Maintains the appearance of the track to meet required standards; maintains plants, trees, and shrubs and applies chemicals as needed, under supervision.- Operates a variety of vehicles, machinery, and equipment to include tractor, pick-up truck, and power and manual maintenance tools.- Performs a variety of grounds maintenance duties to include weed treatment, painting, trash collection, and operating of irrigation systems.- Performs preventative maintenance as needed; cares for and maintains all light and heavy equipment.- Notifies higher level management of any suspicious or unusual activity in a timely manner.- Attends and participates in professional group meetings; maintains awareness of new trends and innovations in the field of track and ground maintenance.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.

- Troubleshoots and repairs minor plumbing and electrical problems.- General knowledge of OSHA requirements and understanding/compliance with safety procedures.- Maintains property appearance by repairing walls, floors, carpeting, and painted surfaces as needed.- Assists Maintenance department with projects as assigned.- Reports to The Meadows Backstretch Manager regarding any major repairs.- Performs all other related and compatible duties as assigned.

- Ensuring the operating excellence of Race track surface- Uphold standards and practices that support the comprehensive safety and integrity of horseracing- Operating and maintaining all equipment/tools/materials necessary to prepare surface for training and racing- Complying with company, local, state and federal regulations- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 

This position will be responsible for assisting with day to day parking operations and traffic management for Greektown Casino Hotel.   Essential Functions   - Direct inbound and outbound traffic - Change and move signage as directed - Cone off and open parking spaces/levels as directed - Walk garage levels and report hazards, maintenance issues; suspicious activity to various teams - Physically count occupied and un-occupied parking spaces - Communicate parking policy to patrons - Provides the highest level of guest service - Train new team members (Traffic & Booth Attendants only) - Maintain a thorough knowledge of the property and promotions - Provides guests with directions and information about Greektown District - May operate, and move guest vehicles if necessary - Maintain a thorough knowledge of the property - Other duties as assigned

This position will be responsible for assisting with day to day parking operations and traffic management for Greektown Casino Hotel.   Essential Functions   - Direct inbound and outbound traffic - Change and move signage as directed - Cone off and open parking spaces/levels as directed - Walk garage levels and report hazards, maintenance issues; suspicious activity to various teams - Physically count occupied and un-occupied parking spaces - Communicate parking policy to patrons - Provides the highest level of guest service - Train new team members (Traffic & Booth Attendants only) - Maintain a thorough knowledge of the property and promotions - Provides guests with directions and information about Greektown District - May operate, and move guest vehicles if necessary - Maintain a thorough knowledge of the property - Other duties as assigned

- Verifies ticket information to ensure guests are at appropriate event and in appropriate seat or section of the Event Center.- Checks tickets and ushers guests to the appropriate seat in the Event Center.- Answers any questions that Event Center guests may have about the event including but not limited to event information, location, and casino offerings.- Explains promotions and provides accurate information about the casino, hotel, and food and beverage outlets to guests upon request.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Notifies Leadership of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Maintains knowledge of property information.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.- All other duties as assigned.

- Performs duties to load and unload dishwashers; cleans Food & Beverage areas as well as food storage and preparation equipment. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Properly operates dish machine to clean several items including but not limited to soiled dishes, utensils, and cookware.  - Ensures all items are clean and sanitized before returning to appropriate shelves. - Properly maintains the dish machine with the appropriate additives in order to clean and sanitize all items. - Properly maintains dish machine temperature log book. - Cleans all areas of Food & Beverage facilities.- Cleans and properly maintains all cooking equipment such as ovens, grills, fryers, coolers, and others. - Properly maintains a three compartment sink to clean various utensils and cookware. - Properly operates and cleans power wash sink and salvajor as necessary. - Safely operates electric powered cart mule, electronic dumpster lift, cardboard crusher, and other industrial equipment. - Communicates with guests, fellow cast members, and management in a polite, professional manner, and always practices customer service training. - Removes trash and debris throughout the Food & Beverage area. - Follows all safety rules while keeping immediate work areas in an orderly condition. - Immediately reports hazards or unsafe work conditions to supervisor. - Immediately reports product shortages to supervisor and restocks all needed supplies to properly operate department. - Conducts self in an appropriate professional manner at all times. - Consistently follows through with the appropriate actions when asked to complete projects or tasks. - Attends all mandatory meetings and training sessions as required. - Other duties as assigned.

- Performs duties to load and unload dishwashers; cleans Food & Beverage areas as well as food storage and preparation equipment. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Properly operates dish machine to clean several items including but not limited to soiled dishes, utensils, and cookware.  - Ensures all items are clean and sanitized before returning to appropriate shelves. - Properly maintains the dish machine with the appropriate additives in order to clean and sanitize all items. - Properly maintains dish machine temperature log book. - Cleans all areas of Food & Beverage facilities. - Cleans and properly maintains all cooking equipment such as ovens, grills, fryers, coolers, and others. - Properly maintains a three compartment sink to clean various utensils and cookware. - Properly operates and cleans power wash sink and salvajor as necessary. - Safely operates electric powered cart mule, electronic dumpster lift, cardboard crusher, and other industrial equipment. - Communicates with guests, fellow cast members, and management in a polite, professional manner, and always practices customer service training. - Removes trash and debris throughout the Food & Beverage area. - Follows all safety rules while keeping immediate work areas in an orderly condition. - Immediately reports hazards or unsafe work conditions to supervisor. - Immediately reports product shortages to supervisor and restocks all needed supplies to properly operate department. - Conducts self in an appropriate professional manner at all times. - Consistently follows through with the appropriate actions when asked to complete projects or tasks. - Attends all mandatory meetings and training sessions as required. - Other duties as assigned.

- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets arriving and departing guests.- Parks guest vehicles in specified areas in an efficient and safe manner.- Retrieves customer vehicles from specified areas in an efficient and safe manner.- Performs drive-and-park assignments per department policies and procedures.- Promptly reports any incidents to supervisor.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.

Take home Tips Daily General Accountabilities: - Provides claim check and instructs guests on how to reclaim vehicle. -- Parks guest vehicles in specified areas in a safe and efficient manner. -- Retrieves customer vehicles from specified areas in a safe and efficient manner. -- Provides travel directions and information on property events and promotions. -- Provides accurate and timely documentation and reports of departmental activities and status including claim checks, vehicle damage, statements, and conditions which require attention and/or repair. -- Obeys all traffic laws on and off property. -- Promotes the courteous treatment of customers and resolves guest service issues. -- Responsible for providing a positive first and last impression to the guests when they arrive and leave Margaritaville Resort Casino. -- Performs other duties as assigned.This is a Full-Time role

Parking and retrieval of guest vehicles upon arrival and departure from the property.     Role Responsibilities:   - Parks guests cars upon arrival - Retrieves guest’s cars upon departure - Answers any questions upon arrival - Providing the highest level of guest service - A thorough knowledge of the property - Train new team members (Valet Attendants only) - Other job-related duties as assigned

- Greets customer, transports luggage to and from vehicle to guest rooms, parks and retrieves customer’s passenger vehicles while creating a seamless customer service experience with an upbeat and positive attitude - initiates and engages in conversations with guests on all services across the company properties including restaurants, entertainment, promotions and events - Accurately completes Luggage tags and Valet tickets which includes inspection of vehicle for prior damage - Answers valet phone and responds to luggage room calls and expedited car retrieval service from Casino Operations - Practices lateral service by stepping out of normal job description to help guests and co-workers, when business allows. - This includes, but is not limited to, driving shuttles and working in coat check - Consistently maintains an upbeat and positive attitude with guests and co-workers - Consistently practices a sense of urgency throughout entire shift to include sprinting to and from Valet lot and in all other job duties - Adheres to regulatory, safety, departmental and company policies, including Department of Transportation - Supports safety and accident prevention programs - Presents oneself as a Credit to Company and encourages others to do the same - Performs all other related and compatible duties as assigned

Parking and retrieval of guest vehicles upon arrival and departure from the property.     Role Responsibilities:   - Parks guests cars upon arrival - Retrieves guest’s cars upon departure - Answers any questions upon arrival - Providing the highest level of guest service - A thorough knowledge of the property - Train new team members (Valet Attendants only) - Other job-related duties as assigned