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The casino operations assistant shift manager is responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department. They provide oversight for all games, game protection, and overall operation of the Table Games/Slots operations on their shift. ESSENTIAL RESPONSIBILITIES - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager- Ensures customer service standards are followed by all team members and addresses issues as they arise- Provides oversight for the gaming...
- Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department, including the poker room area (if applicable). Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards...
- Provides direct supervision of all table games and slot operations, and staff, during assigned shift. - Enforces all games procedures and policies as outlined in department and company manuals and in accordance with Internal Controls. Monitors for compliance.- Responsible for controlling labor costs through proper forecasting and scheduling of staff. Adjusts daily work force based upon business needs.- Reports shift activity on a daily basis and coordinates with other shifts; including customer activity and play; game drop; and any unusual activity. - Assists in monitoring table and slot payouts to ensure proper amount are being paid to customers.- Verifies table inventories.- Recommends changes to game spread / mix and staffing.- Maintains game security and protects...
- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Assure the securing of company funds, provide accurate and courteous guest service.- Redeem coins/tokens, cash checks, and supply information to guests.- Maintain and assure the proper routing of the department’s paperwork.- Responsible for the movement and protection of company funds. This includes repeated lifting up to 35 lb. and pushing/pulling 500 lb. cart.- Maintain communication with all departments, Team Members and guests to...
- Responsible for supervising staff and the overall daily management of a designated shift in the Cage department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Assists in the budget process for the department and provides recommendations; ensure compliance to departmental budget initiatives; reports budget concerns to the manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses...
The following and other duties may be assigned as necessary:- Responsible for supervising staff and the overall daily management in the Casino Operations department. Provides oversight for all games, game protection, and overall Table Games and Slots operations. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Provides leadership support to Slot Performance and Sportsbook departments in the absence of department manager.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting...
- To provide outstanding guest service, both internal and external. - Safeguard company funds while maintainingaccurate accountability of funds and to promote the facilities, services, programs, and events of the Cactus Petes properties. - Adhere to established department and property policies and procedures regarding guest service standards. - This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty. - Must maintain the strictest confidence of any and all confidential information disclosed by anyCactus Petes entity or by a guest of Cactus Petes Casinos. - Redeem coins, tickets, chips and cash guest checks. - Maintain and assure the proper handling and routing of all paperwork. - Assist guests in...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Responsible for accurate accountability of the Cashier and Player Services department activity.- Responsible for accurately completing and updating electronic MTL/NIL and chip bank.- Conduct transactions within the department and other departments as needed.- Perform Player Services Cashier duties as needed.- Understand department objectives, standards, and guidelines.- Be knowledgeable and comply with Title 31 regulations.- Possess thorough knowledge of casino policies for all cashier areas.- Maintain security and accountability over all funds, to include chips, coins,...
- Greet and verbally acknowledge each guest promptly. - Responsible for prompt, efficient, and courteous service of food and beverages to banquet and casino guests in accordance with venue and/or promotion/event standards. - Ensure each station is ready for guests' arrival in accordance with Banquet Event Order. - Knowledge of all event specification and details in accordance with Banquet Event Order. - Complete knowledge of all menu items and how each item is prepared. - Monitor guests' needs on a continual basis and ensure all requests are promptly fulfilled. - General knowledge of operations at HCPN in order to answer guest inquiries regarding racing, slots, wagering, etc. - Keep work area neat and clean in accordance with all PA Department of Health standards. -...
- Achieves desired results through established methods, procedures, and guidelines to maintain established standards and high-quality service.Monitors results through inspection, evaluation, and analysis; makes changes if necessary, to achieve goals.- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals, and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Develops and produces menu items as listed in each restaurant. Follows all prep lists and ensures kitchens are stocked and ready for service.- Assists in the budget process for the department...
- Achieve desired results through established methods, procedures and guidelines to maintain desired standards, and high quality service. - Monitor results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result.- Responsible for supervising staff and the overall daily management of a designated shift. - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Develops and produces menu items as listed in each restaurant. Follows all prep lists and ensure kitchens are stocked and ready for service.- May be responsible for assisting in the budget...
- Staff, schedule, evaluate, train, develop and monitor culinary team. Recommend wage increases, promotions, demotions, discipline and other employment actions for team members. - Understand department objectives, standards, guidelines and budget to achieve effective supervision of department; adjust daily schedule according to business levels. - Oversee all cooking operations, including methods of preparation, portion control, monitoring timeliness of food delivery and garnishing; ensuring a high quality preparation and attractive presentation of all food to meet corporate standards and policies. - Observe and monitor staff adherence to health department regulations regarding food handling, storage, temperature, and cleanliness of work environment. - Assist Executive Chef in developing...
- Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities, and facilities.- Administers all aspects of food preparation, ensuring kitchen is clean, well stocked, and problem-free.- Recommends changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness, and efficient preparation of all food-related items.- Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian, and prep when needed.- Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe).- Supports safety and accident prevention programs (knife handling, proper...
- Observes start and activates stopwatch to time horse training workout. - Observes horse crossing pole markers denoting fractional parts and finish line of workout to note and record time elapsed. - Register the horse training workouts with the track Racing Secretary and enters the workouts into the computerized database that places the workouts in the daily program. - Responsible to work with the Racing Secretary and Stewards to alert trainers which horses may require workouts in order to enter the race, if that horse has been idle from racing and training for more than 30 days. - Must operate several stop watches at one time and accurately record the workouts down to the hundredths of a second. - Must be available seven days a week for horse training workouts.
- Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests.- Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving.- Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.- Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines.- Communicates as needed with Lead Cook and Sous Chefs.
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Cocktail Waitress, you will:Shift: 3:45pm- 12am, 6:45pm- 3:15am Pay: $6.875 per hour + tips (Avg $150 to $300 in tips)*tip averages are based per shift.- Make routine rounds of assigned section on casino floor to obtain beverage orders.- Deliver beverage orders and provide amenities to guests such as matches, beverage napkins, and ashtrays and maintain assigned section by collecting used glassware, ashtrays, and trash.- Provide exceptional guest service.-...
- Responsible for prompt, efficient and courteous beverage service to casino guests in accordance with HCPN policies, procedures and standards. - Responsible for knowledge of PLCB and RG standards. - Responsible for knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends. - Monitors guests needs on a continuous basis and ensures all requests are promptly fulfilled. - Responsible for accurate and efficient use of POS system. - Monitors guests alcohol intake in accordance with RAMP training- Assists other beverage personnel with maintenance such as side work, opening/closing duties. - Participates as a team member with all servers, bartenders, barbacks, supervisors and any other casino personnel to ensure efficient operations.
Performs all tasks related to beverage service in a courteous and efficient manner while maintaining a clean work area in accordance with established standards and procedures. Essential Functions - Take drink orders from guests - Obtain drinks from station - Garnish and ice drinks as necessary - Serve beverages to guests in the lounge areas or on the gaming floors - Maintain a clean station at all times - Maintain knowledge of current hotel & casino activities, beverage outlets and operations - Follow all check settlement and Casino floor beverage control procedures - Promote good guest relations and always accommodate any reasonable request - Complete tasks dictated by the Supervisor/Team Leader on duty - Other job-related duties as requested
