Job Listings

- Implement Marketing special events and promotions to ensure guest loyalty and return visits to the casino (this includes all aspects of the event or promotion including writing the submission, purchasing, run of show etc.) - Responsible for coordination of team member schedules, timekeeping and monitoring attendance - Trains, counsel, guide and instruct team members in proper performance of their duties. - Maintains and enforces departmental policies and procedures - Maintain awareness of events and promotions of competitors to ensure that Hollywood Casino at Greektown remains competitive in the marketplace - Supervision of team members, which includes work allocation, training, and problem resolution  - Evaluates performance and makes recommendations for personnel...

- Responsible for supervising and managing staff in the following areas of the Marketing Department:  advertising, promotions, special events/entertainment, social media,etc).   Develops, implements and manages operational goals and monitors achievements of performance and profit objectives in defined area. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.   - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and...

The Asian Marketing Manager position is responsible for supervising and managing members of the Asian Marketing team, developing and maintaining valuable relationships with Asian players and community leaders through marketing measures and exceptional customer service skills. The following and other duties may be assigned as necessary: - Develops, implements and manages operational goals and monitors achievements of performance and profit objectives in defined area- Responsible for supervising and managing staff in the Player Development department.  Develops, implements and manages operational goals and monitors achievements of performance and profit objectives in defined area.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing...

- Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events- Answers phone calls and proactively assist customers (internal and external) with their concerns- Welcomes bus patrons, confirming, counting, balancing and distribution of any coupons- Accurately completes paperwork referring to lost or stolen patron articles- Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying- Assists guests by directing them to appropriate areas and contact department for guest needs- Maintains up-to-date information of casino events to ensure guests will receive accurate and prompt information when requested- Responsible for educating...

- Provides superior guest service by demonstrating and up-selling with expert knowledge all levels of the Player’s card benefits, current promotions and/or events, the casino floor layout, and any Direct Mail offers. Guest interactions will include engaging, efficient, informative assistance.  - Promotes the Player’s Club program by recruiting, enrolling, and educating guests on how to use the players card whereby supporting the operation of the program. - Expediently handles guest concerns, inquiries, and requests.  - This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Understands and adheres to all property and departmental standards, policies,...

The following and other duties may be assigned as necessary: - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Advertising: - Coordinate marketing support services to include advertising, public relations, and internal departments. - Supports the development of press releases and media correspondence in relation to marketing programs or property advertising. Promotions: - Organizes and executes the regularly scheduled entertainment acts for all performances on property. Monitors calendar for promotions at the property following the...

 The following and other duties may be assigned as necessary:- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Duties may include various areas of Marketing based on promotions and calendar need.Promotions: - Assist in executing promotions on property, including setup, tear-down and organization. - Monitor and update promotional calendar each month following the strategy of the promotions department.  Utilizes internal and external media to communicate current and upcoming promotional efforts for the guests, team...

- Personally provides superior guest service by demonstrating and up-selling all levels of the Player’s card benefits, current promotions and/or events.- Responsible for PENN Play guest benefit delivery, providing excellent guest service while diligently and enthusiastically promoting marketing objectives.  - Responsible for the professionalism and performance of the PENN Play staff and service areas while providing an experience that meets departmental expectations. - Acts as a role model for others to emulate. - This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.  - Understands and adheres to all property and departmental standards, policies, and...

MAJOR JOB DUTIES:  Duties include, but are not limited to the following: · Massage guests using normally accepted techniques and rubbing compounds.· Assist in monitoring exercise equipment, surrounding spa and pool area to ensure that the facility is used properly; attends to safety and cleanliness of the area.· Assist in greeting guests and offers instruction and assistance with exercise equipment, tanning booths and pool facilities, locker rooms and spa services.· Follow all prescribed safety procedures; immediately notifies security and supervisor of accidents and potential safety hazards.· Maintain adequate supply of towels and sundry items; monitors inventory levels and notifies manager when ordering is necessary.· Follow handbook guidelines in regards to proper...

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests. - Maintains knowledge of all aspects of the games dealt. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Conducts assigned game according to procedure. - Ensures appropriate game protection. - Ensures appropriate game pace for all players. - Responsible for learning and being familiar with the property’s other gaming and...

Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets  - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...

An MEP (Mechanical, Electrical, and Plumbing) Director is responsible for overseeing the planning, design, and construction of MEP systems in building projects to ensure they are completed on time, within budget, and to specifications. Key responsibilities include coordinating with architects, engineers, and contractors; managing budgets and schedules; ensuring code and safety compliance; and performing quality inspections and problem-solving throughout the project lifecycle. Key responsibilities· Project planning and management: Develop project plans, timelines, and budgets for MEP systems.· Design coordination: Collaborate with architects, engineers, and designers to integrate MEP systems and review/approve designs, specifications, and drawings.· Contractor/Subcontractor...

Essential Duties and Responsibilities:- Patrol Assigned Areas: Conduct regular patrols of the casino lot and surrounding areas using a vehicle to maintain a secure environment.- High Visibility: Maintain a high profile to deter potential security threats and provide a sense of safety for patrons and staff.- Handle Problem Situations: Address and resolve security issues, including handling disturbances and responding to emergencies.- Safety Hazards: Identify and report safety hazards to prevent accidents and injuries.- Assist Medical Officer: Provide support to the medical officer in case of medical emergencies.- Security Escorts: Provide security escorts for monetary transfers, fills, and credits.- Customer Assistance: Assist customers with directions, calling cabs, and car...

ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary:  - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere. - Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage. - Performs cleaning and maintenance tasks such as cleaning tables, taking dishes to the kitchen, stocking beer, wine and ice...

ESSENTIAL DUTIES AND RESPONSIBILITIES  The following and other duties may be assigned as necessary:  - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere. - Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage. - Adhere to proper par stock procedures. - Complete and oversee set-up and clearing of the bar area. - Maintain...

- Providing personalized service and uses guest name- Resolving service problems according to guidelines- Serving as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promoting casino events and programs- Providing fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitoring guest consumption of alcohol and intervenes as needed according to guidelines- Taking drink orders, communicating with bartender, assisting in the preparation of drinks and presenting drinks to guests- Providing service of complimentary beverages including coffee and water  - Handling money according to procedure- Working well with others, especially beverage...

- Providing personalized service and uses guest name- Resolving service problems according to guidelines- Serving as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promoting casino events and programs- Providing fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitoring guest consumption of alcohol and intervenes as needed according to guidelines- Taking drink orders, communicating with bartender, assisting in the preparation of drinks and presenting drinks to guests- Providing service of complimentary beverages including coffee and water  - Handling money according to procedure- Working well with others, especially beverage...

ESSENTIAL DUTIES AND RESPONSIBILITIES   The following and other duties may be assigned as necessary:  - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere. - Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage. - Maintaining established quality standards for timely food and beverage service. - Places order with bartender, inspects...

ESSENTIAL DUTIES AND RESPONSIBILITIES  The following and other duties may be assigned as necessary:  - Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere at the Pool, bar or in the casino area. - Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage. - Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage. - Reads kitchen prep tickets and identify food items in a prompt manner. - Gathers food items and properly bag or plate items and supply necessary utensils and condiments to Guests based off of quantity of items. - Delivers or...

The Modern Pantry Attendant is responsible for providing superior service to both the internal and external customer.  The Modern Pantry Attendant is also responsible for accomplishing duties required of a Counter Attendant to ensure efficient operation of Modern Pantry.    GENERAL ACCOUNTABiLiTiES The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.  - Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - inspects all areas of responsibility for safety and maintenance needs and takes action as needed. - Opens and...