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- Responsible for supervising the Food & Beverage Outlet designated to this role and the overall daily management of a designated shift. - Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Responsible for assisting in the budget process for the department by providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures customer service standards are...
- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members...
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in maintenance of cost control methods and procedures by monitoring pars and inventory. - Assists in the maintenance and development of...
- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area.- Monitoring and replenishing all food products in work area by stocking counters and displays in a neat, accurate and timely fashion.- Ensuring work area is neat, clean and sanitized before and throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe workstation.- Ensuring and monitoring rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers...
The food and beverage outlet supervisor is responsible for providing guidance and daily supervision to staff in the department. ESSENTIAL RESPONSIBILITIES -Supports and administers operational goals and monitors achievements of performance and profit objectives- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction- Responsible for supporting compliance to departmental budgets- Ensures customer service standards are followed by all team members and addresses issues as they arise- Assists in maintenance of cost control methods and procedures by monitoring pars and inventory- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction-...
The food and beverage outlet supervisor is responsible for providing guidance and daily supervision to staff in the department. ESSENTIAL RESPONSIBILITIES -Supports and administers operational goals and monitors achievements of performance and profit objectives- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction- Responsible for supporting compliance to departmental budgets- Ensures customer service standards are followed by all team members and addresses issues as they arise- Assists in maintenance of cost control methods and procedures by monitoring pars and inventory- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction-...
The food and beverage outlet supervisor is responsible for providing guidance and daily supervision to staff in the department. ESSENTIAL RESPONSIBILITIES -Supports and administers operational goals and monitors achievements of performance and profit objectives- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction- Responsible for supporting compliance to departmental budgets- Ensures customer service standards are followed by all team members and addresses issues as they arise- Assists in maintenance of cost control methods and procedures by monitoring pars and inventory- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction-...
Essential Responsibilities:· Responsible for fostering a fun environment.· Responsible for being a gracious host to all guests and co-workers.· Responsible for promoting a positive influence in the community and participating in company-sponsored events.· Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.· Monitors guest consumption of alcohol and intervenes as needed according to company policy and T.I.P.S training.· Directly manage the operations of the gaming food and beverage team.· Resolve customer complaints regarding food and beverage service and quality.· Train team members in food and beverage service, sanitation, and safety procedures.· Inspect supplies, equipment, and work areas to ensure efficient...
What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Food Attendant, you will,Pay: $15.00 + opportunity to earn tips | Shift: 1:00 pm - 9:00 pm or 7:00 pm - 3:00 am - Provides fast, friendly, and professional service to both guests and team members.- Greets and welcomes each guest warmly, ensuring a positive first impression.- Assists guests promptly at the food cart, taking orders and processing transactions accurately.- Maintains proper documentation of orders, payments, and any special requests.-...
ESSENTIAL DUTIES AND RESPONSIBILITIES:- Greet and assist guests as they arrive at the quick-service food counter.- Take orders from guests, ensuring accuracy in their selections and any customization requests. - Serve guests their food orders either from behind the counter or by walking their order to their table.- Operate the cash register to process payments for orders, including counting change and handling both cash and credit card transactions.- Accurately process any complimentary meal vouchers, coupons, and comps.- Maintain proper accounting for all cash, credit, and comp receipts, ensuring cash register accuracy.- Monitor alcohol intake in accordance with TIPS training to prevent overserving.- Maintain a clean and sanitary environment by regularly cleaning the...
- Adjusts thermostat controls to regulate temperature of ovens, broilers, grills, roasters, and steam kettles.- Bakes, roasts, broils, and steams meats, fish, vegetables, and other foods.- Adds seasoning to foods during mixing or cooking.- Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that it is cooked.- Carves meats, portions food on serving plates, adds gravies and sauces, and garnishes servings to fill orders.- Washes, peels, cuts, and shreds vegetables and fruits to prepare them for use.- Bakes bread, rolls, cakes, and pastry and any task assigned to you by your master cook, sous chef and room chef and or restaurant manager.- You are required to follow PPE and safety guidance designed to...
ESSENTIAL DUTIES AND RESPONSIBILITIES: - Prepares batches of food that are cooked to order or kept warm until ordered and sold; this may include such food items as hamburgers or fried chicken.- Operates large-volume cooking equipment such as griddles, grills, or deep fryers.- Prepares, washes, and cuts food to be cooked.- Prepares and cooks food according to instructions provided on food order slips or through verbal directions; verifies the quality and quantity of all orders.- Multitasks by cooking several different orders at once, ensuring that all items are prepared in accordance with customer instructions.- Maintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils.- Performs other related...
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Food Runner, you will:Pay: $7.50 per hour + tips | Shift: 4:00 pm - 12:00 am- Adheres to departmental and property policies and procedures regarding guest service standards.- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess.- Provides clean china, silverware, and glassware upon request from customers.- Sets tables with dishes, linen, flatware, etc., as required.- Attends to...
What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Food Runner, you will:Pay: Starting at $10.00 per hour + tips (Tip Avg. $50 per shift) | Shift: Ranges from 11:45 am- 11:30 pm - Provides fast, friendly, professional food service to restaurant guests.- Assists in the fulfillment of all food orders according to guests' needs.- Delivers food to guest tables throughout the restaurant.- Maintains a clean and stocked workstation.- Obtains replacement stock for table tops from kitchen area/storage; takes inventory in...
- Greets guests and answer questions regarding food items that have been served.- Ensures all courses are served promptly. This included plated, buffet style or family style events.- Always maintains a professional appearance, clean and well-groomed as per standards.- Assists with breakdown of food expo line.- Follows all policy and procedures according to company and department.- Maintains all work areas (cleanliness and safety) throughout shift, responsible for closing duties according to department standards.- Maintains the highest standards of professionalism to guests and co-workers.- Works quickly and under minimum supervision.- Lifts, carries, pulls and pushes a maximum of 30 pounds.- Other duties as assigned.- Requests stock and checks Expo line to monitor...
- Adhere to all Food & Beverage Department policies and procedures.- Greet guests with a warm smile and friendly demeanor.- Deliver “ACES” guest service standards during every guest interaction.- Promote and model superior customer service in line with department and company expectations.- Ensure prompt, accurate delivery of food orders using correct seat numbers to avoid food auctioning.- Assist in clearing used dishes, glassware, and utensils from guest tables.- Comply with all Health Department standards.- Set tables with clean silverware, glassware, and linens as needed.- Replenish supplies of linens, dishes, glassware, and utensils in the dining area as needed.- Assist servers in enhancing the guest dining experience.- Complete assigned opening duties (e.g.,...
- Provides fast, friendly, professional, and responsive customer service. Greets each guest approaching their station.- Maintains current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients).- Responsible for wiping down server-side expo area, and all touching areas as needed. Removes all tainted dishware and trashes to dish pit. Sweeps floors and keeps them clean and dry throughout shift.- Ensures a successful tray-up and run delivery of all ordered items are properly to the corresponding table.- Reads food orders from computer printout and confirms that all food items are prepared as ordered, according to the established menu.- Ensure all food items are prepared according to standard recipes and menu to ensure consistency of...
- Clearing all table and resetting them for new seating in accordance with venue standards- Ensuring each table is ready for guests arrival in accordance with venue standards- Performing service duties for servers by picking up their orders when ready in the kitchen and delivering them- Monitoring tables to assess guests’ needs and anticipate and respond to guest requests when meal had been completed keeping table clear to provide a clean, neat, eating area- Restocking and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner- Attending pre-shift meetings- Responsible for maintaining a regular and...
- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Responsible for clearing all tables and resetting them for new seating in accordance with venue standards- Ensure each table is ready for guests arrival in accordance with venue standards- Responsible for approaching newly seated guests, serving bread, butter, water, etc. in a timely and pleasant manner working with servers to expedite service at all tables- Perform service duties for servers by picking up their orders when ready in the kitchen and delivering them- Monitor tables to assess guests’ needs and anticipate and respond to guest requests when...
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Food Server, you will:Pay: $7.50 per hour + tips | Shift: 6:00 am- 2:00 pm- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets and welcomes each guest seated in assigned station.- Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding menu (i.e., preparation techniques,...