Job Listings

This position will be responsible for assisting with day to day parking operations and traffic management for Greektown Casino Hotel.   Essential Functions   - Direct inbound and outbound traffic - Change and move signage as directed - Cone off and open parking spaces/levels as directed - Walk garage levels and report hazards, maintenance issues; suspicious activity to various teams - Physically count occupied and un-occupied parking spaces - Communicate parking policy to patrons - Provides the highest level of guest service - Train new team members (Traffic & Booth Attendants only) - Maintain a thorough knowledge of the property and promotions - Provides guests with directions and information about Greektown District - May operate, and move guest vehicles if necessary - Maintain a...

This position will be responsible for assisting with day to day parking operations and traffic management for Greektown Casino Hotel.   Essential Functions   - Direct inbound and outbound traffic - Change and move signage as directed - Cone off and open parking spaces/levels as directed - Walk garage levels and report hazards, maintenance issues; suspicious activity to various teams - Physically count occupied and un-occupied parking spaces - Communicate parking policy to patrons - Provides the highest level of guest service - Train new team members (Traffic & Booth Attendants only) - Maintain a thorough knowledge of the property and promotions - Provides guests with directions and information about Greektown District - May operate, and move guest vehicles if necessary - Maintain a...

- Sets up dishwasher machine by reading instructions on machine or by asking supervisor for assistance. - Cleans the dishwashing equipment and working area when necessary. - Washes dishes: stacks dishes and runs through dish machine, scrubs pans, puts dishes away. - Cleans the kitchen: sweeps and mops floors, empties trash, changes waiter in and de-limes dish machine, washes walls and baseboards, scrubs sinks, etc. - Maintains cleanliness of the store room, walkways, and hallways. - Stocks ice for all necessary areas and keeps it replenished throughout the day. - Takes out trash and cardboard and disposes in proper dumpster. - Keeps records of broken dishes and ensures glass is disposed of properly. - Provides positive communication and uses Red Carpet Service skills...

- Sweeps and vacuums carpeted areas. - Extracts or shampoos carpets on a scheduled basis. - Cleans all brass. - Assists regular shift team members in maintaining restrooms and casino floor. - Operates extractor equipment, floor scrubbers, shampoo machines, and polishing machines as well as special vacuum cleaners and scrubbers. - Carries out heavy duty detail cleaning of restrooms and locker rooms. - Moves office furnishings and items as directed. - Cleans interior and exterior windows above 6 feet off the ground as directed. - Maintains logs for equipment usage. - Assists with inventory of all stockroom items received from the warehouse to assure proper quantities and quality. - Responsible for the cleaning of all Housekeeping equipment. - Maintains cleaning supply...

Parking and retrieval of guest vehicles upon arrival and departure from the property.     Role Responsibilities:  - Park guests cars upon arrival- Retrieve guests cars upon departure- Answer any questions upon arrival- Providing the highest level of guest service- A thorough knowledge of the property- Train new team members (Valet Attendants only)- Other job-related duties as assigned

- Greets customer, transports luggage to and from vehicle to guest rooms, parks and retrieves customer’s passenger vehicles while creating a seamless customer service experience with an upbeat and positive attitude - initiates and engages in conversations with guests on all services across the company properties including restaurants, entertainment, promotions and events - Accurately completes Luggage tags and Valet tickets which includes inspection of vehicle for prior damage - Answers valet phone and responds to luggage room calls and expedited car retrieval service from Casino Operations - Practices lateral service by stepping out of normal job description to help guests and co-workers, when business allows. - This includes, but is not limited to, driving shuttles and working in coat...

- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets arriving and departing guests.- Parks guest vehicles in specified areas in an efficient and safe manner.- Retrieves customer vehicles from specified areas in an efficient and safe manner.- Performs drive-and-park assignments per department policies and procedures.- Promptly reports any incidents to supervisor.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.

- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with guests in all types of business conditions and the ability to work harmoniously with co-workers.- Ensures prompt and courteous service for all arriving and departing guests.- Maintains smooth flow of traffic to and from the garage.- Documents safety situations, violations or property damage.- Handles guest complaints in a timely, accurate and courteous fashion.- Maintains effective communication with staff and management.- Provides accurate counts of vehicles moved.

- Responsible for directing the overall operations and staff of the Table Games/Slots/Poker department. - Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns/deviations to Executive Management/GM. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all...

- Responsible for directing the overall operations and staff of the Marketing department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Develops and executes a Strategic Marketing Plan to include marketing reinvestment, direct-marketing, advertising, public relations/community relations, and entertainment for the property which generates trial, builds long-term relationships with customers, and strengthens the brand value.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives....

- Develops and executes strategic marketing direction to include marketing reinvestment, direct marketing, advertising, public relations/community relations, and entertainment for the properties which generates trial and builds long term relationships with customers and strengthens the brand value. - Develops and implements annual marketing plan for the property that supports the overall brand strategy for the company. - Drives improved program results in all areas of responsibility through staff development and training programs, and established methods, procedures, and guidelines to maintain desired standards and high quality service; monitors results through inspection, evaluation, and analysis.  Makes changes if necessary to achieve end result. - Responsible for assessing,...

Friday/Saturday/Sunday 4p-10p SUMMARYThis position will be responsible for preparing, mixing and serving food and beverage products. This is a non-supervisory position.ESSENTIAL DUTIES AND RESPONSIBILITIESProvide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service.- Retrieve, prepare, display, sell and serve products to customers including but not limited to alcoholic and non-alcoholic beverages.- Pour, mix or prepare ingredients such as liquor, soda, water or fruit juice to prepare beverages as ordered including drawing from taps or pouring from bottles.- Ensure that garnish items are adequately prepared and stocked including...

- Enforces minimum age requirements and standards of fashionable and acceptable appearance of the guests entering the venue.  - Identifies and directs VIP guests as indicated by management and VIP representatives. - Maintains a well-controlled environment for lines that may occur for entry into the venue. - Operates cash register, takes money, makes change, and accounts for cash and Credit receipts. - Sets stanchions appropriately nightly and for special events held within the venue. - Assists with special events and promotions as needed. - Anticipates guest needs when possible. - Communicates with managers regarding guest requests.- Holds conversations and interacts with guests. Responds to guests’ inquiries about Hollywood Casino by keeping abreast of the services and...

 ESSENTIAL DUTIES AND RESPONSIBILITIES  The following and other duties may be assigned as necessary:  - Greets guests actively engaged in gaming and assists team members in player identification.  Circulates throughout the property and proactively engage with guests to ensure their visit is pleasurable and meeting the expectations of PNG guest service policies. - Provides guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.  Focuses on enhancing casino experience and creating perception of luck, action and excitement with guests. - Maintains knowledge of casino marketing and player development promotions and encourages guest participation. - Makes productive use of every opportunity to promote events, promotions and...

ESSENTIAL DUTIES AND RESPONSIBILITIES  The following and other duties may be assigned as necessary:  - Greets guests actively engaged in gaming and assists team members in player identification.  Circulates throughout the property and proactively engage with guests to ensure their visit is pleasurable and meeting the expectations of PNG guest service policies. - Provides guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.  Focuses on enhancing casino experience and creating perception of luck, action and excitement with guests. - Maintains knowledge of casino marketing and player development promotions and encourages guest participation. - Makes productive use of every opportunity to promote events, promotions and player’s...

General Accountabilities: - Observes, identifies, approaches, and solicits the casino guest whose business we would like to retain.- Assists in ensuring accurate rating and monitoring of a guest’s gaming activity.- Assists the casino guest in obtaining a Players’ Club card. - Updates a guest’s account with current information as necessary. - Researches any guest inquiry, follows through, and communicates to guest with successful results.- instructs all casino guests on the importance of using their Players’ Club card. - Utilizes the casino player tracking systems and other information sources to identify quality players and to follow up on results. - Assists the casino guest with dinner and other reservations as needed. - Arranges transportation for qualified...

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Ensures functionality of the VLT maintenance system.- Work on special projects as assigned.- Assists in oversight of electronic gaming device activities for adherence to established procedures on assigned shift.- Makes suggestions regarding types of materials, supplies, or tools to be used within established guidelines on assigned shift.- Perform preventative maintenance: clean, inspect, adjust, and test various machine parts.- Assist customers with questions and complaints regarding VLT machines.- Provide answers with explanations and rectify...

We’re seeking a dynamic and entrepreneurial finance leader who is excited to support and accelerate the property’s growth trajectory. Blending financial expertise, operational insight, and exceptional leadership capabilities, our new executive will drive and execute a unified strategy across the property. He/she will effectively deliver key metrics to the property executive team and PENN’s senior leadership. A curious and thought-provoking leader, he/she will thrive in both front- and back-of-house operations. This individual will also have financial strategy oversight at our sister property, Hollywood Gaming at Mahoning Valley Race Course in Youngstown, Ohio. - Manages operational goals and monitors achievements of performance and profit objectives.- Responsible for preparing,...

Ready to Walk into your dream Job? Join us at Hollywood Casino at Charles Town Races for our Find Your Fun Career event, where your career could be just a few steps away. We’re hosting walk-in interviews every Thursday from 3:00pm-5:00pm. Why Attend?- Casual and Fun Environment: We offer an exciting employee rewards programs along with employee focused events!- Inclusive Culture: At Hollywood Casino at Charles Town Races, we celebrate diversity and embrace the unique perspectives that each team member brings.- Exclusive Perks: Team members at Hollywood Casino at Charles Town Races receive discounts and benefits starting day one!Date and Time: Every Thursday from 3:00pm-5:00pm Location: 611 Finish Line Ave., Ranson, WV  25438 What to bring:- Resume (not required)-...

Ready to Walk into your dream Job? Join us Hollywood Casino Perryville for our Find Your Fun Career event, where your career could be just a few steps away. We’re hosting walk-in interviews every Friday from 1:00pm-3:00pm. Why Attend?- Casual and Fun Environment: We off an exciting employee rewards programs along with employee focused events!- Inclusive Culture: At Hollywood Casino Perryville, we celebrate diversity and embrace the unique perspectives that each team member brings.- Exclusive Perks: Team members at Hollywood Casino Perryville receive discounts and benefits start day one!Date and Time: Every Friday from 1:00pm-3:00pm Location: 1201 Chesapeake Overlook Pkwy Perryville, Maryland (HR office right hand side back of the building. The Glass doors with Human...