Job Listings

- Responsible for directing the overall operations and staff of the Hotel; functions as a strategic leader of the hotel with responsibility for all aspects of the operation.- Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the VP of Hospitality.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards...

• Plan, direct, supervise, and coordinate work activities of staff relating to employment, compensation, labor relations, and employee relations• Identify staff vacancies and recruit, interview and select applicants• Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits• Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems • Draft, deliver and present communications regarding human resources policies and practices• Educate...

The following and other duties may be assigned as necessary:   - Responsible for directing the overall operations and staff of the department including Database, Advertising, Promotions, Social, Entertainment Public Relations, and Casino Marketing. (if #1 marketer; if #2 marketing, choose appropriate departments) Develops, implements and manages operational goals and monitors achievements of performance and profit objectives in all areas of responsibility.- Develops and implements annual marketing plan for the property that supports the overall brand strategy for the company.- Responsible for assessing, anticipating and reacting to the competitive marketplace in regard to marketing strategies, programs, campaigns, and promotions. - Builds long term relationships with customers...

FUNCTION AND SCOPEThe Director of Player Development oversees VIP player experience and Player Development operations at River City Casino Hotel; a 90,000 square foot gaming floor with a luxurious 200 room hotel, 1400 seat entertainment center with an assortment of dining options plus a sports book planned for 2025. They will drive revenue growth while optimizing reinvestment and executing enterprise-wide VIP initiatives. The Director of PD will ensure strong employee and guest engagement while managing a dynamic team across premier gaming, hospitality, and entertainment complex.       ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Directs the overall operation and Player Development team of the Player Development department....

This position is responsible for the operation, direction, and supervision of the Player Development Team. - Oversee all Player Development operations/team, including the supervision and management of the Executive Hosts.- Create and monitor annual and monthly Player Development budget for- Manage and evaluate performance of Junket Rep/Commissioned player agent- Develop initiatives to drive new business to the- Develop and administer incentive programs for the Player Development- Oversee, manage, and provide guidance for player coding and monitor team member- Monitor and adapt strategies to outperform local competition, with a focus on expanding VIP market share in Metro Detroit.- Establish and authorize customer credit and check authorization based upon the Credit-...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising and managing staff in the Player Development department.  Develops, implements and manages operational goals and monitors achievements of performance and profit objectives in defined area.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.  - Develops and implements VIP player programs/events/parties to create guest loyalty and return guest visits.- Administers and oversees player...

To ensure constant guidance of the Security Department and operations on a daily basis. The Director of Security is responsible for the safety and security of all team members, guest, and protection of company assets. The Director will ensure all Federal, State, and local laws are enforced and will constantly be in compliance with the Gaming Commission. Responsibilities include:- Supervise and direct all security management functions within the department, conducting daily inspections and briefings as necessary.- Schedule all management staff to meet operational needs, including special events, holidays, and mandatory meetings.- Coach, monitor, and develop team members to drive performance, accountability, and professional growth.- Complete timely performance evaluations and...

- Preparing tableware for washing - Collecting all soiled pots, washes and restacks cleaned pots on shelves - Responsible for removal of garbage and refuse - Mopping, scrubbing, rinsing and polishing hard floors- Washing walls and ceiling tiles - Cleaning and sanitizing all cooking equipment - Proper maintenance and distribution of company assets - Setting up dishwashing machine - Stacking and stores clean dishes in proper kitchen areas- Recognizing and using appropriate chemicals- Cleaning all floors.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities...

What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Dishwasher, you will:Shift: 3:00pm - 11:30pm | Pay: $15.00 per hour- Cleans and sanitizes all dishware, glassware, and silverware. - Maintains cleanliness and organization of all kitchen areas and equipment. - Maintains a pace of work which allows supplies to be cleaned and put in their proper place which meets business demands. - Cleans and sanitizes all kitchen equipment while preparing tableware for washing, i.e., scrapes plates, pre-soaks silverware. - Sets up...

- Maintains work areas (kitchens, cooking preparation, etc.), equipment (cook stoves, grills, stove hoods, deep fryers, etc.), and utensils in a clean and sanitary manner and in accordance with OSHA and ServSafe standards. - Removes garbage and trash, and places refuse in designated pick up area. - Operates mechanical devices designed to assist such as scrubbers and dishwasher. - Adheres to proper cleanliness and sanitation standards as set forth by ServSafe. - Maintains cleanliness and sanitary conditions in all kitchen areas and food storage areas by steam cleaning mats and other walking surfaces, washing walls, ceilings, and woodwork. - Carries or transfers by hand-truck, supplies and equipment between storage and work areas. - Stocks serving stations with utensils. -...

- Preparing tableware for washing - Collecting all soiled pots, washes and restacks cleaned pots on shelves - Responsible for removal of garbage and refuse - Mopping, scrubbing, rinsing and polishing hard floors - Washing walls and ceiling tiles - Cleaning and sanitizing all cooking equipment  - Proper maintenance and distribution of company assets - Setting up dishwashing machine - Stacking and stores clean dishes in proper kitchen areas - Recognizing and using appropriate chemicals - Cleaning all floors - Other duties as necessary

- Maintains work areas (kitchens, cooking preparation, etc.), equipment (cook stoves, grills, stove hoods, deep fryers, etc.), and utensils in a clean and sanitary manner and in accordance with OSHA and ServSafe standards. - Removes garbage and trash, and places refuse in designated pick up area. - Operates mechanical devices designed to assist such as scrubbers and dishwasher. - Adheres to proper cleanliness and sanitation standards as set forth by ServSafe. - Maintains cleanliness and sanitary conditions in all kitchen areas and food storage areas by steam cleaning mats and other walking surfaces, washing walls, ceilings, and woodwork. - Stocks serving stations with utensils - Maintains safe working conditions and practices in the kitchen and eating area. - Must be...

- All duties may change or be altered as determined by the Lead Steward on duty.- Maintains all BOH work areas (kitchens, prep areas, and dish rooms), equipment (stoves, grills, stove hoods, oven hoods, deep fryers and fryer boil-out, etc.), and assists with the daily cleaning and in accordance with OSHA and ServSafe standards. - Removes garbage and trash from all operating venues, ensure all trash cans are clean and relined. - Clean mechanical devices as needed, i.e. dishwashers, combi ovens, ice cream machines and smoker. - Adheres to safety, proper cleanliness and sanitation standards as set forth by Company and Departmental Guidelines and ServSafe. - Maintains cleanliness and sanitary conditions in all kitchen and food storage areas by scrubbing the floors, cleaning...

- Preparing tableware for washing - Collecting all soiled pots, washes and restacks cleaned pots on shelves - Responsible for removal of garbage and refuse - Mopping, scrubbing, rinsing and polishing hard floors - Washing walls and ceiling tiles - Cleaning and sanitizing all cooking equipment  - Proper maintenance and distribution of company assets - Setting up dishwashing machine - Stacking and stores clean dishes in proper kitchen areas - Recognizing and using appropriate chemicals - Cleaning all floors - Other duties as necessary

 - Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Support the internal and external recruitment efforts for the property accordingly. - Responsible for greeting applicants and employees in a positive, upbeat manner while answering questions, assisting with application process, answering phone calls and administering selection assessments. - Responsible for the maintenance of the Applicant Tracking System to include posting and removal of positions and candidate documentation, assist in the review of request for transfers and applications requirements are met of job desired, and tracks transfer process including personnel requisition and personnel action.- Ensure...

General Accountabilities:  - Handles financial transactions including but not limited to performing credit checks, release of jackpot payments, exchanging cash for casino tokens, and cashing checks. - Determines customer qualifications for PennPlay members admission by reviewing player information based upon established criteria, opens new player accounts, issues replacement cards, and merges duplicate accounts. - Accounts for all transactions and balancing of books to ensure accuracy of casino revenue.  - Handles all guest questions and concerns to provide exceptional guest service.  - Ensures that the cash drawer is balanced at all times and makes exchanges with the vault when necessary. - Effectively communicate the benefits of Players Club membership to all guests. -...

 Full-Time or Part-Time Opportunities AvailableWhat does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.- Provides accurate and efficient dealing at assigned table game.- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.- Provides prompt, courteous, and accurate dealing at assigned table(s).- Adheres to all company and departmental policies and procedures and state regulations as relates to this position.- Performs accurate chip and cash...

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests. - Maintains knowledge of all aspects of the games dealt. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection. - Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service...

- Responsible for stocking of all products, as needed, during shift and at end of shift. - Operates cash register: takes money or other tenders from customers and counts back appropriate change. Counts money in register before and after each shift and properly records closing transactions. - Cleans and sanitizes working/ kitchen areas in outlets, both behind the line and in dining area. - Assures that tables are bussed and maintains dining area by returning tables and chairs to proper locations, as needed.- Assures that empty containers and rolling trash/cardboard dumpsters are taken to receiving dock, as needed. Monitors disposal of garbage and cardboard to respective dumpster at dock. - Prepares and serves food to customers. - Serves alcoholic and non-alcoholic...

 - Repair and/or assist others to repair all electrical systems, high and low voltage. This will include the fabrication and termination of new and existing systems.- Understand, read and interpret Walker duct systems and plan schematics relative to trench header design.- Identify problems with and repair 277v lighting systems.- Repair and/or assist others to repair boiler systems and pumps.- Repair and/or assist others to repair air handling units and VAV boxes.- Understand and operate computer-aided, automatic logic system, including: identifying, managing and adjusting existing set points, fan speeds, etc. within the HVAC control system.- Must be capable of design-to-fit functions in the casino environment.- Must maintain a well-organized, safe working environment.-...