Job Listings

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Develop and implement CRM analytics strategies to enhance customer acquisition, retention, and loyalty.- Lead a team of analysts in collecting, analyzing, and interpreting customer data to inform business decisions.- Collaborate with marketing, operations, and IT teams to ensure alignment in CRM initiatives and data management.- Design and execute customer segmentation and targeting strategies to personalize marketing efforts and improve customer experiences.- Monitor and report on key performance indicators (KPIs) related to CRM initiatives, providing actionable insights to stakeholders.- Identify trends and patterns in customer behavior, translating findings into strategic...

SUMMARYThe Director of Digital Communications will be responsible for developing, implementing, and optimizing our digital communication strategies to enhance customer engagement and drive brand loyalty. This role will oversee all aspects of our CRM efforts, ensuring that our messaging is consistent, targeted, and effective across various digital platforms. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Develop and execute a comprehensive digital communications strategy aligned with the company's overall marketing objectives.- Lead the CRM team in creating and managing targeted email marketing campaigns, social media initiatives, and other digital communication efforts.- Analyze customer data and engagement metrics to...

- Responsible for directing the overall operations and staff of the Facilities department. - Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Responsible for preparing, monitoring, and adhering to budgets; ensures compliance to departmental budget initiatives; reports budget concerns/deviations to Executive Management/GM. - Conducts a daily inspection of the property to ensure that it is clean, attractive, and fully functional; implements immediate remediation of problems. - Schedules repair, maintenance, and installation of machines, tools, and...

SUMMARYThis position is responsible for overseeing the property promotional Marketing department. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Responsible for directing the overall operations and staff of the department including Advertising, Promotions, Social, Entertainment Public Relations, and Casino Marketing departments.  - Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Develops and implements annual marketing plan for the property that supports the overall brand strategy for the company. - Develops and implements marketing strategies to maximize volume and market share; investigates potential opportunities for incremental revenue.-...

- Compile property wide operations performance reporting, analyze the results and communicate findings to property management (i.e. Human Resources, Finance, Executive Management Team, and Operations)- This responsibility will include the reporting and analyzing of revenue and costs generated as a result of specific events with an overall analysis of the impact or profitability of each event- Provide reports of statistical analysis, including information in the form of graphs, charts, and tables to Executive Management- Identify relationships and trends in data in the region, as well as any factors that could affect the future results- Analyze and interpret statistical data in order to identify significant differences in relationships among sources of information- Prepare data...

SUMMARY:The Director of Planning & Analysis is a strategic partner to property and corporate leadership, providing insight and recommendations into our businesses and the markets in which they operate.  The Director of P&A is a trusted advisor, using data to drive new ideas, improvements, and recognize opportunities.   ESSENTIAL DUTIES AND RESPONSIBILITIES- Responsible for directing the overall operations and staff of the Planning & Analysis department. Teaches and develops P&A talent across assigned properties.   - Partners with regional, property, and corporate leadership to provide insight and recommendations into how to improve our businesses. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.  - Partners...

POSITION SUMMARY Oversees the successful operation of the Facilities and Security Departments. Manages the execution of capital projects from ideation through completion. Responsible for protecting the safety of all team members and guests and the Company’s assets while ensuring that the grounds are properly maintained, and all physical facilities are always operating efficiently.   ESSENTIAL FUNCTIONS(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) - Conducts a personal daily inspection of the property to ensure it is clean, attractive, and fully functional and implements immediate remediation of problems as appropriate.- Oversees operations for the Facilities and Security...

The dishwasher is responsible for washing and drying dishes, cookware, and kitchen utensils by hand or using a dishwasher. They also clean meat slicers, ovens, fridges, cooker hoods, and other kitchen equipment. They wash and disinfect kitchen floors and surfaces, remove kitchen waste, and provide assistance to cooks/chefs and other kitchen personnel where necessary.  ESSENTIAL RESPONSIBILITIES - Inspects, operates, and troubleshoots utility machinery/equipment- Completes work requests when needed - Cleans up after banquets- Distributes appropriate dishware assigned to a specific function and verifies items returned- inspects equipment used for transporting materials for events and reports any damages- Maintains inventory of dishware- Organizes storerooms and chemical...

- Cleans and sanitizes all dishware, glassware, and silverware. - Maintains cleanliness and organization of all kitchen areas and equipment. - Maintains a pace of work which allows supplies to be cleaned and put in their proper place which meets business demands. - Cleans and sanitizes all kitchen equipment while preparing tableware for washing, i.e., scrapes plates, pre-soaks silverware. - Sets up dishwashing machine, i.e., drains closed, tanks filled, temperatures at correct level, detergent at proper level, and thoroughly cleans dish washing equipment and working areas. - Responsible for handling the removal of garbage and refuse, mopping and sweeping floors, and washing walls and ceiling tiles. - Washes, stacks, and stores china in appropriate kitchen area. - Adheres to...

- Performs daily cleaning projects as directed by supervisors.- Cleans all floor mats.- Sweeps, scrubs and mops all kitchen floors and walls to remove food, debris and grease.- Cleans behind and under all equipment.- Maintains hood vent system, ovens and cleaning of equipment.- Cleans and sanitize all counters, shelves and garbage cans.- Becomes well versed in all ware washing equipment operation and maintenance- Reports all equipment malfunctions to appropriate supervisor. - Washes all dishes, glassware, silver, kitchen ware and utensils as needed- Responsible for proper storage of all equipment (china, glass, silver, cooking equipment and utensils).- Ensures that all F&B venues are cleaned to Health Department Standards.- Assists other venues with cleaning projects...

- Other duties as assigned. - Maintains work areas (kitchens, cooking preparation, etc.), equipment (cook stoves, grills, stove hoods, deep fryers, etc.), and utensils in a clean and sanitary manner and in accordance with OSHA and ServSafe standards. - Removes garbage and trash, and places refuse in designated pick up area. - Operates mechanical devices designed to assist such as scrubbers and dishwasher. - Adheres to proper cleanliness and sanitation standards as set forth by ServSafe. - Maintains cleanliness and sanitary conditions in all kitchen areas and food storage areas by steam cleaning mats and other walking surfaces, washing walls, ceilings, and woodwork - Carries or transfers by hand-truck, supplies and equipment between storage and work areas. - Stocks serving...

- Sets up dishwasher machine by reading instructions on machine or by asking supervisor for assistance. - Cleans the dishwashing equipment and working area when necessary. - Washes dishes: stacks dishes and runs through dish machine, scrubs pans, puts dishes away. - Cleans the kitchen: sweeps and mops floors, empties trash, changes waiter in and de-limes dish machine, washes walls and baseboards, scrubs sinks, etc. - Maintains cleanliness of the store room, walkways, and hallways. - Stocks ice for all necessary areas and keeps it replenished throughout the day. - Takes out trash and cardboard and disposes in proper dumpster. - Keeps records of broken dishes and ensures glass is disposed of properly. - Provides positive communication and uses Red Carpet Service skills...

- Maintains work areas (kitchens, cooking preparation, etc.), equipment (cook stoves, grills, stove hoods, deep fryers, etc.), and utensils in a clean and sanitary manner and in accordance with OSHA and ServSafe standards. - Removes garbage and trash, and places refuse in designated pick up area. - Operates mechanical devices designed to assist such as scrubbers and dishwasher. - Adheres to proper cleanliness and sanitation standards as set forth by ServSafe. - Maintains cleanliness and sanitary conditions in all kitchen areas and food storage areas by steam cleaning mats and other walking surfaces, washing walls, ceilings, and woodwork. - Stocks serving stations with utensils - Maintains safe working conditions and practices in the kitchen and eating area. - Must be...

- Maintains work areas (kitchens, cooking preparation, etc.), equipment (cook stoves, grills, stove hoods, deep fryers, etc.), and utensils in a clean and sanitary manner and in accordance with OSHA and ServSafe standards.- Removes garbage and trash, and places refuse in designated pick up area.- Operates mechanical devices designed to assist such as scrubbers and dishwasher. - Adheres to proper cleanliness and sanitation standards as set forth by ServSafe.- Maintains cleanliness and sanitary conditions in all kitchen areas and food storage areas by steam cleaning mats and other walking surfaces, washing walls, ceilings, and woodwork.- Stocks serving stations with utensils- Maintains safe working conditions and practices in the kitchen and eating area.- Must be presentable...

- Responsible for the washing all dishes, glassware, silver, kitchen ware, and utensils, cleaning of all equipment, floor mats, floors in all kitchen areas, and walls, where applicable.- Responsible for cleaning floors, mats, and hallways in back of house in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.  - Perform daily cleaning projects as directed by supervisors. - Clean all floor mats. - Sweep, scrub, and mop all kitchen floors and walls to remove food, debris, and grease.- Clean behind and under all equipment. - Maintain hood vent system, ovens, and cleaning of equipment. - Clean and sanitize all counters, shelves, and garbage cans. - Become well-versed in all ware washing equipment operation and maintenance....

- Performs start up assembly and procedures, on-going operation of, breakdown and cleaning of all ware washing machines- Safely handles all departmental cleaning and sanitizing chemicals per OSHA, departmental and manufacturer operating standards- Inserts necessary chemicals, detergents and additives to ware washing machine chemical supply systems- Ensures that non-carpeted Food & Beverage area floors are clean, free of debris and spills- Manually and / or mechanically cleans Food & Beverage floors, including refrigerated storage and trash collections areas, using deck brushes, brooms, dust pans, squeegees, mops, scrapers, hoses, pressure washers, chemicals and other equipment- Manually and / or mechanically washes china, glass, silverware & all other service ware- Manually...

- Adhere to HCCTR as well as all Food and Beverage Policies - Demonstrate and exhibit characteristics and behavior in accordance with Property and Departmental Service Guarantees - Understand and perform opening station requirements- Stock condiment station(s) with appropriate food, beverage and paper products; identify and perform product rotation requirements in a timely manner- Welcome all guests with a SMILE and sincere greeting- Remove food trays from dining room and ensures the cleanliness of the dining room- Remove trash from dining room and place into trash hauler(s) and disposes of it at the dumpsters.- Maintain cleanliness and orderliness of dining room tables, chairs and banquettes- Maintain cleanliness of dining room floors- Maintain cleanliness of dining...

 - Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Support the internal and external recruitment efforts for the property accordingly. - Responsible for greeting applicants and employees in a positive, upbeat manner while answering questions, assisting with application process, answering phone calls and administering selection assessments. - Responsible for the maintenance of the Applicant Tracking System to include posting and removal of positions and candidate documentation, assist in the review of request for transfers and applications requirements are met of job desired, and tracks transfer process including personnel requisition and personnel action.- Ensure...

General Accountabilities:- Exchanges paper currency for playing chips.- Checks accuracy of table bank inventory, marker, and table fill and table Credit documents. - keep track and record buy-ins, wins, losses, and bet amounts in compliance with established Pit procedures. - Collects and replaces Casino Chips as needed. - Review playing cards prior to guest playing.- Promotes outstanding customer and team member relations. - Ensure the initiation of fills and credits to tables. - Ensures tables are opened and closed in designed areas based off business demands.

- Position requires maintaining dealer skills.- This position is responsible for promoting outstanding guest service.- As a dealer, must have the ability to deal multiple games as listed above while ensuring game protection in accordance with policy and procedures.  Position requires that cast member be able to fill in as a supervisor when needed.- As a Casino Supervisor, has the ability to supervise dealers,  protect the integrity of the game at all times, assist guest when needed, enforce procedures related to games.  As the supervisor, must be able to accurately complete any and all necessary documentation needed to properly track guests’ play and issue complimentary, within set guidelines.