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- Complies with all applicable rules and regulations of the West Virginia Racing Commission and the West Virginia Department of Health & Human Resources, Office of EMS.- Complies with the Security/EMS Department Standard Operating Procedures.- Complies with the Exposure Control Policies for blood-borne and air-borne pathogens.- Conducts patient care equipment inspections and ensure proper stocking at the beginning of each shift. - Cleans and/or decontaminates durable patient care equipment- Clean and/or decontaminates the ambulances as needed.- Restocks expendable supplies and disposable equipment utilized for patient care immediately after the incident.- Performs assessments, interventions, and treatment of trauma and medical patients in accordance with the current West...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Works closely with Executive Hosts, ViP Casino Services, and Players Club to ensure superior guest satisfaction. - Greets Players Club guests in a courteous and friendly manner and explains amenities and features. - Resolves customer service issues according to established guidelines. - Provides information on all aspects of the property’s services and facilities. - Explains the benefits and issuance of the mychoice card. - Builds and retains customer relations for our 4- and 5-Star guests. - Awards customer complimentaries based on gaming action and program guidelines. - Acts as greeter for bus line runs and charter groups as directed. - Performs all other related and...
Essential Duties & ResponsibilitiesThe following and other duties may be assigned as necessary:- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures efficient operations table games protection...
The following and other duties may be assigned as necessary:- Responsibly manages and supervises dealer staff.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures all team members follow customer service standards and address issues as they arise. Responsible for the overall achievement of department customer service goals.- Effectively handles and customer concerns and requests in a timely matter.- Responsible for the accountability of the chips, cards, dice and all other gaming equipment.- Verifies table inventories and effectively manages table limits.- Works closely with Table Games Shift Managers to implement and oversee overall strategies for the overall...
- Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area- Take Orders, process orders at Micros terminal- Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion - Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station- Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods...
Responsibilities:- Exchanges cash and coins in accordance with established procedures.- Assists guests with Credit applications.- Verifies Credit approval for casino departments.- Cashes personal, travelers, and payroll checks in compliance with approved procedures.- Performs Credit card cash advances.- Records any applicable cash transactions that are required by Federal Law.- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Player Services Department.- Issues and receives payments- Balances bank at end of shift.- Exhibits a friendly, helpful and courteous manner when dealing with guests and fellow team members.- Manages difficult guest situations; Responds promptly to guest needs; Seeks guest feedback to...
- Must be at least 21 years of age- Must posess a high school diploma or equivalent- Efficiently and accurately processes all pari-mutuel wages in the tote system. Explain wagering rules, including betting lines and odds, and procedures to guests.- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Write Sports tickets in an accurate and timely manner.- Create and enter player tracking cards.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Maintain and reconcile...
- Must be atleast 21 years of age- Must posess a high school diploma or equivalent- Efficiently and accurately processes all pari-mutuel wages in the tote system.Explain wagering rules, including betting lines and odds, and procedures to guests.- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Write Sports tickets in an accurate and timely manner.- Create and enter player tracking cards.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Maintain and reconcile...
- Responsible for supervising staff and the overall daily management of a designated shift.- Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise. -...
- This is an overnight shift position - start time anywhere between 6pm and 10pm.- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Assists in conducting investigations into variances, violations of internal controls, and violation of reporting requirements.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively...
- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Assists in conducting investigations into variances, violations of internal controls, and violation of reporting requirements. - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with...
JOIN OUR TEAM! A career in gaming? At Hollywood Casino Lawrenceburg we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.Hollywood Casino Lawrenceburg offers Team Members: - $500 Sign on Bonus- Prepares chip fills, credits, and transfers. - Processes employee transactions and tokes. - Verifies the daily drops for the Count Room. - Monitors and maintains the NRT, MiMO, and Coin Max machines.- Processes buys for Cage Cashier. Keeps drawer appropriately stocked throughout the current shift and for the next shift. - Balances cash drawers. Ensures that the drawers are at the appropriate impress total at the beginning and end of each shift. -...
- Exchange tickets for cash- Exchange cash equivalents for front money deposits- Exchange approved checks for cash- Answer patron questions and provide solutions with a professional demeanor- Provide professional representation at internal and external meetings and events- Ensure interactions with internal and external guests follow the guidelines of the Mychoice reward program.- Performs other duties as may be assigned by department and/or company management.- Follows all cleaning, sanitation and PPE position specific guidelines.
- Develops a thorough understanding of player's club and remains current on all promotions and events.- Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player's club in a positive, helpful manner to maintain accuracy.- Operates with an impressed inventory of cash and perform exchanges of gaming vouchers for cash, exchange cash equivalents for Front Money Deposits, exchange approved checks for cash, exchange chips for cash, exchange markers for cash, perform chip transfers, issue gaming vouchers, complete emergency BV transactions and respond to service issues at the TRU's and Coin Max.- Runs reports and verification information for patron credit line requests in accordance with directive of HCPN Credit Committee and PGCB regulations.-...
- Develops a thorough understanding of player's club and remains current on all promotions and events.- Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player's club in a positive, helpful manner to maintain accuracy.- Operates with an impressed inventory of cash and perform exchanges of gaming vouchers for cash, exchange cash equivalents for Front Money Deposits, exchange approved checks for cash, exchange chips for cash, exchange markers for cash, perform chip transfers, issue gaming vouchers, complete emergency BV transactions and respond to service issues at the TRU's and Coin Max.- Runs reports and verification information for patron credit line requests in accordance with directive of HCPN Credit Committee and PGCB regulations.-...
- Develops a thorough understanding of player's club and remains current on all promotions and events. - Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player's club in a positive, helpful manner to maintain accuracy. - Team members assigned to window banks will operate with an impressed inventory of cash and perform exchanges of gaming vouchers for cash, exchange cash equivalents for Front Money Deposits, exchange approved checks for cash, exchange chips for cash, exchange markers for cash, perform chip transfers, issue gaming vouchers, complete emergency BV transactions, and respond to service issues at the TRU's and Coin Max. - Runs reports and verification information for patron Credit line requests in accordance with directive of...
- Provides quality guest service while accurately and efficiently performs patron transactions with cash and cash equivalents. Learns and remains knowledgeable of the player's club and the casino. Positively impacts player programs by recruiting for, enrolling in, and informing players, of the particulars of the program in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals. - Develops a thorough understanding of player's club and remains current on all promotions and events.- Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player's club in a positive, helpful manner to maintain accuracy.- Team members assigned to window banks will operate with an impressed inventory of cash and perform...
- Develops a thorough understanding of player's club and remains current on all promotions and events. - Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player's club in a positive, helpful manner to maintain accuracy. - Team members assigned to window banks will operate with an impressed inventory of cash and perform exchanges of gaming vouchers for cash, exchange cash equivalents for Front Money Deposits, exchange approved checks for cash, exchange chips for cash, exchange markers for cash, perform chip transfers, issue gaming vouchers, complete emergency BV transactions, and respond to service issues at the TRU's and Coin Max. - Runs reports and verification information for patron Credit line requests in accordance with directive of...
- Provides quality guest service while accurately and efficiently performs patron transactions with cash and cash equivalents. Learns and remains knowledgeable of the player’s club and the casino. Positively impacts player programs by recruiting for, enrolling in, and informing players, of the particulars of the program to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals. - Develops a thorough understanding of player’s club and remains current on all promotions and events. - Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player’s club in a positive, helpful manner to maintain accuracy. - Team members assigned to window banks will operate with an impressed inventory of cash and perform...
The Player Services Cashier is responsible for performing high volume cash and non cash transactions for guests including validating and redeeming slot machine TITO tickets, cashing checks and chips, exchanging currency, and processing credit card advances. Cashier also acts as a first point of contact for guest questions, concerns, and information regarding rewards programs and marketing promotions. $15.50/hour + Tips! - $500 Sign on Bonus- Redeems slot machine TITO tickets. - Cashes chips and redeems players' winnings for cash.- Operates assigned bank or window according to procedure.- Promote rewards program to include educating guests on benefits, signing guests up for cards, re-issuing cards, data entry, and account look-ups.- Pass out entry forms for...
