Please Enable Cookies to Continue
Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job.
Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.
The system cannot access your location for 1 of 2 reasons:
- Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
- Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort
-
SUMMARYGreet and seat guests and ensure quality service level is provided to guests. Respond to guest requests for dining amenities. ESSENTIAL DUTIES AND RESPONSIBILITIES- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members.- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members- Maintain a professional appearance at all times, clean and well groomed as per standard- Comply with all policies and procedures of the company and department.- Maintain the highest standards of professionalism when interacting with...
-
- Reports to management any violations of USCG regulations, Louisiana Gaming Commission regulations, or unsafe conditions as it pertains to riverboat gaming. - Participates in training with the deck crew on emergency procedures, safety, seamanship, and other programs. - Ensures that safety equipment is provided, and appropriate guidelines are followed for all tasks involving physical risk or hazardous materials. - Performs various tasks involved in the maintenance and upkeep of vessel and equipment. This includes heavy duty and detailed cleaning of the casino floor. - Sweeps and vacuums carpeted areas; extracts or shampoos carpets on a scheduled basis. - Cleans all brass and marble. - Assists regular shift team members in maintaining restrooms and casino floor. - Operates extractor...
-
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Responsible for providing guidance and daily supervision to promotions staff/function in the Marketing department. - Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Develops, coordinates, and executes all retail promotions, direct mail promotions, and special events to target retail and database customers while supporting compliance to departmental budget.- Reviews and approves...
-
The Marketing Administrator provides administrative, operational, and project coordination support to the Marketing department. This role serves as a key liaison between property departments, corporate creative teams, external vendors, and marketing leadership to ensure that marketing initiatives, promotions, events, and property communications are executed accurately and on time.The Marketing Administrator is responsible for managing creative workflows, coordinating collateral development and distribution, supporting departmental projects and initiatives, and assisting with the execution of on-property and off-property events. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment where managing multiple priorities and deadlines is...
-
As a Marketing Ambassador you are responsible for assisting in the execution of promotional events, special events and tournaments as well as the meeting and greeting of new casino customers through new PENN Play card sign ups. GENERAL ACCOUNTABILITIES(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)- Assists in the set-up, execution and breakdown of all on-site and off-site promotions and special events: to include but not limited to, tournaments, drawings, VIP parties, and festivals. - Works within a team to ensure that all items needed to carry out the promotion and/or special event are in the appropriate place in a timely manner.- Responsible for adhering to established policies and...
-
Promote and maintain all steps of the outstanding guest service program with each patron and team member you may come in contact with. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy, and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and a friendly tone of voice to project warmth and friendliness. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting. Provides a warm farewell and thanks guests for visiting. Responsible for talking with customers, posing for...
-
This position will aid in the coordination and assist with advertising, customer communications, social media updates, web updates and promotional collateral. Essential Functions - Traffics all jobs within the marketing team, including monitoring status of jobs daily, preparing weekly job status reports for management, creative and production, and conducting weekly traffic updates with team members. - Coordinate daily functions of all communications: advertising, direct mail, website, plasma, iView, social media, internal/external communications, and other items. - Work and communicate with internal clients, including senior leadership, and external vendors to assist the Marketing Team Leader. - Manage the administrative purchasing process (release invoice payments, blankets, and...
-
- Provides guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.- Maintains knowledge of casino marketing and player development promotions and encourages guest participation.- Encourages guest visitation through written correspondence and telemarketing.- Assists in resolving guest opportunities and/or conflicts, in fair and equitable manners.- Attends and aids in the coordination of special events.- Enthusiastically supports, actively promotes, and demonstrates superior guest service in accordance with department and company standards and programs
-
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:• Complete the entire 6-month program at the Hollywood Casino Columbus property.• Responsible for educating patrons on the value and benefits of the loyalty program; actively drives new enrollments and assists patrons with questions as they relate to the property and loyalty program. Also assists guests with downloading, navigating, and troubleshooting the PENN Play app to ensure a seamless experience. • Identifies opportunities to engage guests who are not yet enrolled in the loyalty program and converts them into new members through proactive interaction.• Assists and supports the Marketing Department with casino promotions and events on select shifts by engaging directly with...
-
-
- Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events.- Answers phone calls and proactively assists customers (internal and external) with their concerns - Welcomes bus patrons, confirming, counting, balancing and distribution of any coupons.- Accurately completes paperwork referring to lost or stolen patron articles.- Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying.- Assists guests by directing them to appropriate areas and contact department for guest needs.- Maintains up-to-date information of casino events to ensure guests will receive accurate and prompt information when requested.- Responsible for...
-
1. Provides superior customer service, positively effects interactions with external and internal customers and employees and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. 2. Knowledge of and ability to operate both Microsoft Office Word and Excel. 3. Ability to perform basic mathematical functions. 4. Independently initiates, follows up on, and complete assignments as well as special projects. 5. Ability to perform effectively in a fast-paced environment. 6. Strong organizational skills. 7. Ability to effectively perform multiple tasks. 8. Ability to interface professionally with business contacts and customers. 9. Sound interpersonal judgment and decision-making...
-
- Provides superior guest service by demonstrating and up-selling with expert knowledge all levels of the Player’s card benefits, current promotions and/or events, the casino floor layout, and any Direct Mail offers. Guest interactions will include engaging, efficient, informative assistance. - Promotes the Player’s Club program by recruiting, enrolling, and educating guests on how to use the players card whereby supporting the operation of the program. Additionally, conducts in-bound and out-bound calling, providing quality service and effective selling through the use of a telecommunications database and telephonic system. - Expediently handles guest concerns, inquiries, and requests. - Performs the professional and courteous handling of incoming guest calls and reservation...
-
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.Promotions:- Organizes and executes the regularly scheduled entertainment acts for all performances on property. Monitors calendar for promotions at the property following the strategy of the promotions department. Manages oversight of media used to communicate current and upcoming promotional efforts for the guests, team members, and regulatory agencies.Special Events:-...
-
The following and other duties may be assigned as necessary: - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Advertising: - Coordinate marketing support services to include advertising, public relations, and internal departments. - Supports the development of press releases and media correspondence in relation to marketing programs or property advertising. Promotions: - Organizes and executes the regularly scheduled entertainment acts for all performances on property. Monitors calendar for promotions at the property following the...
-
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Duties may include various areas of Marketing based on promotions and calendar need.Advertising:- Coordinate marketing support services to include advertising, public relations, and internal departments.- Supports the development of press releases and media correspondence in relation to marketing programs or property advertising.Promotions:- Assist in executing promotions on property, including setup and organizing of events leading up during the month.- Monitors calendar...
-
- Fostering a fun environment- Being a gracious host to all guests and co-workers- Promoting a positive influence in the community and participating in company-sponsored events- Maintain data integrity of guests within Penn National Database and ensure all updates are maintained- Create drop schedules for direct mail & digital campaigns for the team as well as vendors- Communicate direct mail and digital marketing campaigns to all affected departments- Merging and Purging of duplicated customer accounts- Respond to guest inquiries regarding all direct and digital marketing campaigns- Proofreading of all direct and digital marketing program materials- Coordinating with vendors to produce direct marketing campaigns- Producing email and mobile marketing campaigns using...
-
- he following and other duties may be assigned as necessary:- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - Welcomes guests and introduces them to the Players Club program. - Assists with marketing calendar planning, PRF submissions, direct mail and collateral routing and approval process, and other direct mail duties as assigned. - Coordinates all in-house signage and collateral advertising. - Works with vendors on printing of collateral and signage. - Enters player tracking information into AS/400 system. - Assists with the development of community relations and governmental...
-
MAJOR JOB DUTIES: Duties include, but are not limited to the following: · Massage guests using normally accepted techniques and rubbing compounds.· Assist in monitoring exercise equipment, surrounding spa and pool area to ensure that the facility is used properly; attends to safety and cleanliness of the area.· Assist in greeting guests and offers instruction and assistance with exercise equipment, tanning booths and pool facilities, locker rooms and spa services.· Follow all prescribed safety procedures; immediately notifies security and supervisor of accidents and potential safety hazards.· Maintain adequate supply of towels and sundry items; monitors inventory levels and notifies manager when ordering is necessary.· Follow handbook guidelines in regards to proper...
-
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...