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- Check guest in and out, wake up calls, conduct guest courtesy calls and respond as necessary, handle guest concerns and complaints, ensure guest comfort and satisfaction.- Greets, registers, and assigns rooms to guests. Issues room key and escort instructions to Bellhop.- Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment, and travel directions.- Computes bill, collects payment, and makes change for guests.- Operate front desk computer system.- Communicate with other members of the hotel staff.- Handles Call Center when asked.- Promote a positive environment to achieve job satisfaction for all team members.- Take appropriate steps to maintain Hotel security and safety.- Promote future sales through contact with...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school. The Table Games Dealer School Student does not perform the function of a Table Games Dealer nor work on the gaming floor in any capacity. - Responsible for meeting Table Games Dealer School attendance requirements. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for maintaining an atmosphere of professionalism and integrity in Dealer School. The Table Games Dealer School...
- Enters customers' transactions into computer and issues tickets- Cashes tickets, cancels tickets and pays out winnings.- Counts all cash on hand at end of shift to balance to net cash responsibility.- Provides friendly and efficient guest service.- Sells vouchers and provides results and summaries as requested.- Ensures scheduled simulcast races are on designated monitors in the OTB. Using the designated switching system.- Tellers will punch tickets expeditiously and accurately.- Tellers will take wagers, count back change and cash winning tickets accurately.- Tellers will ensure all underage customers remain outside the green line. - Tellers will ask for proof of age from any guest who appears to be 27 or under and attempts to place a wager (follow Quality Standard...
- Distributes monies to gaming guests via check cashing and conversion of coins and gaming checks into currency.- Ensures accountability of all transactions through verification and documentation of exchanges.- Responsible for maintaining all funds entrusted to him/her on a shift basis and providing prompt, friendly, and courteous service to all guests.- Promotes positive interaction with guests and employees at all times by providing a fun-filled, entertaining environment through flawless delivery and execution of services.- Responsible for the makeup and verification of bankrolls by supplying currency, coin, and gaming checks for all money-handling departments.- Responsible for the operation of assigned customer window, employee window (JPH), Poker Room window, and/or Chip...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for providing guidance and daily supervision to staff in the department on designated shift. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists with oversight of the...
- Routine mopping (dry and damp), buffing, burnishing, stripping and waxing on hard surface floors and stairs.- Vacuuming, bonneting and extracting carpets, stairwells and upholstery.- Secure the work area and post proper safety notices for other users of the space prior to beginning work.- Simple maintenance tasks including, but not limited to bulb changing.- Maintain and clean the floor care equipment and ensure that appropriate chemicals are being used on proper area.Physical Demands - This position will require you to stand, lift, and be physically actively during the duration of your shift. Our Floor Cleaners must be able to lift/move up to 40 pounds and operate heavy machinery.
- Operates carpet shampooer and buffer.- Ensures appropriate chemicals are used when cleaning and mixes appropriate chemicals.- Responsible for moving furniture and cleaning of assigned area.- Maintains and cleans machines after use.- Reports any problems to Environmental Housekeeping Supervisor.- Adheres to all company policies and procedures.- Mops, scrubs, rinses and polishes hard floors.- Moves, rearranges and cleans furniture.- Operates and controls all mechanical equipment including rotary machines, blowers and back vacuums.- Recognizes and uses appropriate chemicals.- Responsible for providing exceptional Red Carpet Customer Service to all guests.
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Responsible for Front Desk operations overnight, including overseeing Front Desk Agents, Telecommunications, and Bell staff in the performance of their duties.- Provides direction and support for all team members in order to achieve departmental goals and objectives.- Ensures all Front Desk team members receive proper training with emphasis on detail, in order to provide service levels consistent with company standards.- Oversees customer check-in/check-out.- Conducts all cash handling in accordance with established policy and monitors variances daily.- Monitors telephone communication via call monitoring system.- Authorized to verify pre-approved room comping levels and...
- Responsible for fostering a fun environment - Operates carpet shampooer and buffer - Ensures appropriate chemicals are used when cleaning and mixes appropriate chemicals- Responsible for moving furniture and cleaning of assigned areas- Maintains and cleans machines after use- Reports any problems to EVS Supervisor- Adheres to all company policies and procedures- Mops, scrubs, rinses and polishes hard floors- Moves, rearranges and cleans furniture- Operates and controls all mechanical equipment including rotary machines, blowers and back vacuums- Recognizes and uses appropriate chemicals- Responsible for providing exceptional Red-Carpet Customer Service to all guests
- The Engineer IV performs a variety of advanced journey level, lead and/or specialized trade tasks which could include upholstery, electrical, plumbing, HVAC, carpentry kitchen equipment and general maintenance; may act as a lead worker for assigned shift and ensure assignments are distributed and completed; performs duties with minimum or no supervision; provides advanced support duties to higher level management staff; and performs related tasks within area of assignment.- Maintains buildings by performing major routine plumbing, electrical, carpentry, kitchen equipment and HVAC maintenance.- Receives work assignments via HotSOS, executes assignments and completes work orders as directed.- Notifies Maintenance Supervisor or Manager concerning needs of major repairs or additions...
-Works as a member of a dishwashing crew ensuring soiled items are placed in proper racks or containers which carry them through a dishwashing machine. -Inspects, removes, and properly stores all clean items from the dishwashing machine. -Washes steam kettles, tilt fryers, and food preparation equipment too large to put in dishwashing machines. -Washes pots, pans and traps; maintains neat appearance of working areas and cleaning equipment storage areas. Washes, rinses, and sanitizes all dishware and utensils -Supplies dishware to food preparation stations as needed; removes soiled dishware and cooking equipment from food preparation stations. -Keeps work area (floor, machine, shelving, carts, etc.) clean at all times. -Performs miscellaneous duties, such as polishing silver,...
- Operates Main Bank according to approved procedures and policies. - Verifies count sheet from previous shift. - Counts down bank at end of each shift and reconciles to the Main Bank accountability.- Completes transfers amongst Cashiering, Slots, and Table Games locations.- Completes daily banking deposits of cash, checks, and U.S. coin.- Buys hard and soft drop from Count Rooms.- Verifies all cash transferred from Soft Count or delivered from Bank.- Verifies and accounts for all daily banks through department’s procedures.- Operates Chip Bank according to approved procedures. - issues and receives Table Fills and Credits.- issues and receives Chip Transfers to/from Cashier locations.- Expediter for Casino Cage procedures.- Operates employee window (JPH), Poker...
- Responsible for supervising staff and the overall daily management of a designated shift in the Security department.- Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.- Ensures customer service standards are followed by all team members and addresses...
SCOPE AND MAIN PURPOSE OF JOB: - The Paddock Attendant works at various times according to the racing schedule. - The attendant is responsible for cleaning and maintaining the race paddock stalls, commission stalls, locker rooms and the outside grounds. - They maybe assigned other various task from time to time. FUNCTIONS AND RESPOSIBILITIES:- Be familiar with location and number of stalls used in the paddock- Maintain a clean and safe environment in the paddock- Clean commission stalls and empty out stalls in the paddock- Assist with pad collection, cleaning pads and distribution of pads as directed
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection and game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to...
SUMMARYAs a Painter, you will be responsible for completing various indoor and outdoor paining projects throughout our facility. The ideal candidate will have a strong attention to detail and the ability to work independently to deliver high-quality craftsmanship. - Execute both interior and exterior painting projects - Preparing walls and other surfaces before painting using fillers such as putty and plaster to repair holes and cracks - Mixing and matching paint, stain and other finishes to job specifications - Applying paint, stain and other finishes to paint surfaces using paintbrushes, rollers or sprayers - Using a line painter to stripe parking lot spots - Using painting tools such as brushes, rollers, sprayers, putty knives, and tapes. - Removing and...
General Accountabilities:- Performs skilled and routine building maintenance, construction, and repairs. - Follows standard safety and operating procedures. - Tasks include but are not limited to carpentry, fabrication, flooring, carpet repairs, building additions, and general building maintenance. Installing drywall, insulation, adding fixtures, welding, fitting handles, locks, and hinges.- Connects wiring to lighting fixtures and power equipment.- Perform general maintenance which includes but not limited toreplacing flooring,painting, plumbing,make ready hotel rooms, replacing HVAC filters, Inspecting ceilings, etc. - Maintaining corrective, preventative, and predictive maintenance.- Installs control and distribution apparatus such as switches, relays, and circuit breaker...
- Complies with all applicable rules and regulations of the West Virginia Racing Commission and the West Virginia Department of Health & Human Resources, Office of EMS.- Complies with the Security/EMS Department Standard Operating Procedures.- Complies with the Exposure Control Policies for blood-borne and air-borne pathogens.- Conducts patient care equipment inspections and ensure proper stocking at the beginning of each shift. - Cleans and/or decontaminates durable patient care equipment- Clean and/or decontaminates the ambulances as needed.- Restocks expendable supplies and disposable equipment utilized for patient care immediately after the incident.- Performs assessments, interventions, and treatment of trauma and medical patients in accordance with the current West...
General Accountabilities: - Provides protection for the casino, all employees, guests, and company assets. - Guards all transfers of monies and chips on the casino floor as well as the physical transportation of fills and credits. - Responsible for adherence to health, fire, and safety regulations; identifies potential safety hazards and reports such to the appropriate personnel. - Supports and maintains the Margaritaville Resort Casino courtesy guidelines and promotes outstanding guest service. - Assist with disturbances and intoxicated guests as needed. - Always promote safety and confidentiality. - Perform and complete all duties necessary to comply withMargaritaville’s mandated requirements, which include but are not limited to, gaming-related drops, card and dice...
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Produces Pastry/Bakery items for F&B outlets. Follows all prep lists and ensures kitchen is stocked and ready for service. - Responsible for supporting compliance to departmental budgets. - Assists in developing menu changes to ensure variety and food quality. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members...
