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- Sweeps and vacuum carpets and floors.- Mops floors.- Dusts and polishes fixtures, furniture and flooring.- Clean windows and doors.- Wash and wipe down of stairwells, base boards, walls, waste cans and other items as assigned.- Remove trash cans and debris.- Prompt attention to cleaning up spills or accidents or debris.- Conducts all guest and staff interactions in a pleasant and helpful manner and be knowledgeable of and forthright with information about our property and services.- Maintains a clean working area at all times and ensure that equipment and work materials are not left in an unsafe or unsightly manner.
- Performs general cleaning duties in public areas of the Casino Facility. Areas may also include Casino gaming floor, banquet rooms, restaurants, retail shops, museum, elevators, escalators and back-of-house employee locations (e.g. locker rooms, administrative offices etc.).- Responsible for carpet cleaning in halls & corridors, unobstructed and obstructed space by cleaning edges, spot cleaning and shampooing with specialized equipments, as directed. - Cleans hard floor surfaces in halls & corridors, unobstructed and obstructed spaces by dust mopping, wet mop & rinse, using equipment as directed.- Performs dusting and polishing duties on slot machines, art works, pictures, walls, columns, stair wells, baseboards, waste cans, furniture and fixtures to the highest established...
- Establishes a pleasant rapport with internal and external guests.- Responsible for knowledge of and strict adherence to PLCB and RG standards.- Responsible for thorough knowledge of alcoholic and non-alcoholic beverages and their proper preparation, and ongoing knowledge of new drink trends.- Responsible for mixing and serving beverages directly to bar patrons as well as in a service station capacity to beverage/food servers as venue requires.- Accurate and efficiently uses POS system.- Tracks usage and inventory and orders stock to maintain established pars.- Maintains awareness of guest alcohol intake following RAMP guidelines.- Keeps work area neat and clean in accordance with all PA Department of Health standards.- Restocks station for start of next shift at end of...
- Establish a pleasant rapport with internal and external guests. - Knowledge of and strict adherence to PLCB and RG standards. - Thorough knowledge of alcoholic and non-alcoholic beverages and their proper preparation, and ongoing knowledge of new drink trends. - Responsible for mixing and serving beverages directly to bar patrons as well as in a service station capacity to beverage/food servers as venue requires. - Accurate and efficient use of POS system. - Track usage and inventory and order stock to maintain established pars. - Maintain awareness of guest alcohol intake following RAMP guidelines. - Keep work area neat and clean in accordance with all PA Department of Health standards. - At end of shift restock station for start of next shift. - Maintain well-groomed...
- Establishes a pleasant rapport with internal and external guests.- Responsible for knowledge of and strict adherence to PLCB and RG standards.- Responsible for thorough knowledge of alcoholic and non-alcoholic beverages and their proper preparation, and ongoing knowledge of new drink trends.- Responsible for mixing and serving beverages directly to bar patrons as well as in a service station capacity to beverage/food servers as venue requires.- Accurate and efficiently uses POS system.- Tracks usage and inventory and orders stock to maintain established pars.- Maintains awareness of guest alcohol intake following RAMP guidelines.- Keeps work area neat and clean in accordance with all PA Department of Health standards.- Restocks station for start of next shift at end of...
- Responsible for assisting with the maintenance and care of the track surface for racing and training purposes. - Assists with maintaining the safety lane for racing and training purposes. - Assists with preserving the paddock hills from ruts and wash outs. - Assists with removal snow in a timely manner. - Drives vehicles including, but not limited to trucks, graders, tractors, water truck, skid steer, and front-end loader. - Ensures horse ambulance is ready and functioning for daily racing. - Performs all other related and compatible duties as assigned.
SUMMARYMaintains records of horsemen accounts and purse funds and facilitates all transactions related to samein order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals. - Maintain records of all financial transactions for owners and jockey accounts. - Accept all check requests; print and distribute all checks. - Complete Jockey payroll; print and distribute all checks. - Enter race results for each race including jockey or owner changes, scratches, double jockey mounts, PA bonus money for jockeys, and claims. - Record and update all accounts nightly. - Handle end of month reports including photographer, Teleview, Pa. Breeders, Jockey Guild, special requested statements, and all account summaries; issue checks if required.
- Perform general preventive maintenance of the property.- Responsible for removing all trash and debris from jockey, barn, and racing areas. Trash and debris are to be deposited in the outside dumpster.- Maintain cleanliness of facilities inside and outside: sweep, pick up trash, and wash as required daily. May be asked to assist with repairs.- Use of chemicals for cleaning and personal protective equipment.- Ability to read, follow instructions, and understand visual aids.- Must be able to interact with guests and provide guest service according to company standards.- Must always demonstrate ethical and cooperative behavior with guests, co-workers and leadership.- Performs other duties as may be assigned by department and/or company management.- Performs all other...
Your daily responsibilities include: - Responsible for cleaning all jockey, barn and racing area floors, windows, walls, stairs, and elevators. - Responsible for spot vacuuming as required. - Cleaning, disinfecting, and restocking all restrooms in jockey, barn and racing areas. - Mopping floors around the bars, restrooms and other areas as needed. - Responsible for removing all trash and debris from jockey, barn, and racing areas. Trash and debris to be deposited in the outside dumpster. - Use of chemicals for cleaning and personal protective equipment. - Ability to read, follow instructions, and understand visual aids. - Must be able to interact with guests and provide guest service according to company standards. - Must at all times demonstrate ethical and cooperative behavior with...
- Operations include: the filling of entries to form a complete and competitive race card, preparation and drawing of races, proofing and distribution of overnights, changes of riders or other information to ensure accuracy, proofing and finalizing of a live racing program.- The Racing Official position covers a wide range of duties and must act, at times as Placing Judge, Paddock Judge, Horse Identifier, Clerk of Scales, Claims Clerk, and/or Clocker.- Must act, at times as Placing Judge. These duties include observing races from start to finish, inputting into a computer the horse running order during races to be displayed to the public on the infield tote board and simulcast signal, determining the order of finish using a computer and photo finish systems as tools, preparing...
- Responsible supervising the Racing Department and secure an ample supply of race horses for the racing meet by performing the following duties. Perform duties as described in the Ohio Rules of Racing- Write condition sheets for all racing programs.- Must approve the population of horses while reviewing the performance of the horsemen. Oversee Racing Department personnel, including the Assistant Race Secretary, Clerk of Course, Starter, Paddock Judge, Horse ID, Colors person, programs and other personnel assigned by the VP of Racing Operations.,- Respond to all problems, in the Racing areas, promptly and thoroughly as so not to negatively affect the other interrelated areas within the department.- Schedule all races.- Be aware of the shifts in the horse supply to maximize the...
- Promote and maintain excellent customer service with each patron and employee you may come in contact with.- Greet all guests and assist our guests as necessary to ensure their satisfaction and return to the casino and racetrack.- Provide security on assigned security posts: maintain high visibility; handle problem situations; watch for safety hazards; provide assistance in medical situations if required. - Patrol buildings and grounds of the facility as directed. - Stand watch at assigned security posts in order to oversee the comfort, safety and security of our guests and livestock.- Provide assistance to patrons: give directions, call cabs, assist with car trouble, etc. - Provide special assistance to disabled patrons as necessary.- Dispatch other officers to various...
- Assumes responsibility for maintenance of the racetrack and racing grounds; and greets and interacting with our guest in a friendly, courteous, responsive and accurate manner. - Maintains the appearance of the track to maintain required standards; maintains plants, trees and shrubs and applies chemicals as needed under supervision.- Operates a variety of vehicles, machinery and equipment to include tractor, pick-up truck, and a variety of hand power and manual maintenance tools.- Performs a variety of grounds maintenance duties to include weed treatment, painting, trash collection and operating of irrigation systems.- Performs preventative maintenance as needed; and cares and maintains all light and heavy equipment.- Notifies higher level management of any suspicious or...
- Responsible for assisting with the maintenance and care of the track surface for racing and training purposes. - Assists with maintaining the safety lane for racing and training purposes. - Assists with preserving the paddock hills from ruts and wash outs. - Assists with removal snow in a timely manner. - Drives vehicles including, but not limited to trucks, graders, tractors, water truck, skid steer, and front-end loader.- Ensures horse ambulance is ready and functioning for daily racing. - Performs all other related and compatible duties as assigned.
- The Racing Valet is responsible for ensuring that the Jockeys, Jockey equipment, and attire are prepared and secured for each race in a timely and efficient manner. - Ensure that horses are saddled properly. - Prepare jockey equipment prior to each race. - Ensure that jockey is properly attired for each race. - Assist jockey in unsaddling of horses. - Provide professional representation at internal and external meetings and events. - Demonstrate abilities to meet performance expectations with Communications, initiative/Problem Solving, Guest Service/interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics. - Ensure interactions with internal and external guests follow the guidelines of the customer service program. - Adhere to all...
- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Receives and stores all items delivered to the Hollywood Casino. - Ensures that the item being delivered is specified for the Hollywood Casino. - Accepts delivery of authorized items. This requires a purchase order or receiving document indicating that the item is an authorized purchase. - inspects all goods received for damage and quality prior to acceptance. All damaged items must be noted at the time of delivery. - Checks specifications on the purchase order or receiving document to ensure items received are items that have been ordered. - Follows proper signing procedures when receiving items. -...
SUMMARYThis position will be responsible for preparing, displaying, selling and serving food products at all Quick Service F&B venues. This is a non-supervisory position. ESSENTIAL DUTIES AND RESPONSIBILITIES - Provide stellar customer service to internal and external customers including participation in and promotion of customer service programs to continuously improve customer service.- Prepare, display, sell and serve food products to customers.- Washes, peels, cuts and shreds vegetables and fruits to prepare them for use.- Operates all necessary kitchen equipment in the outlet, in a safe and responsible manner- Supports safety and accident prevention programs (nonslip footwear, knife handling, and proper lifting). - Follow appropriate food handling procedures to...
The following and other duties may be assigned as necessary:- Responsible for planning, coordinating and supporting the purchase of F&B products. - Maintain positive company image and supplier relations through timely supplier contact. Represent the company and properties through supplier relations to ensure vendors consistently perform at a level exceeding the properties’ expectations. Responsible for expanding preferred supplier programs to where the financial and operational impact is most advantageous to the properties and region. - Monitor and control costs to ensure costs are within expectations, effectively communicate pricing challenges to appropriate stakeholders- Abide by and enforces ethical practices in all dealings with vendors through ensuring all vendor relations...
The Reservation agent is responsible for booking guest reservations requests to secure rooms in a prompt, courteous manner and in addition will direct incoming guest room calls and inquiries in a timely manner. Essential Functions - Answer all in-coming reservation calls with efficiency and professionalism. - Take reservations and accurately inputting into the computer system. - Answer inquiries of room rates, outlets, room locations/directions, & promotions. - May input data into our CMP System. - interact with staff from Rooms Division/Front Office on bookings. - Handle all guest special requests in a professional manner. - Activate manual system in the event of system downtime. - Maintain accurate records and reports. - Address all guest service needs and resolve any...
- Stocks clean towels and removes dirty towels from pool deck area. Reports any towel shortages or issues to Manager.- Cleans trash from pool and marina areas, to include but not limited to guest tables, pool, deck, and cabanas. - Ensures all areas including but not limited to cabanas are set up and clean, according to established guidelines. - Delivers food to Pool and Hollydeck areas with a high caliber of guest service.- Maintains the safety of pool and marina areas. Reports any issues to Resort Operations leadership. - Ensures only authorized guests are using pool and marina areas.- Responsible for reporting cleanliness and safety issues.- Reports any issues or potential problems to Resort Operations leadership as they arise.- Assigns and assists customers with RV Park...