Job Listings

Major Job Duties: Duties include, but are not limited to the following:- Maintain vigilance at assigned posts for all activities.- Maintain routine patrols throughout the premises while on watch for criminal activities and any general non-compliance to company rules and policies.- Attempt to provide safe, secure transportation of house monies between one point to another.- Provide visual surveillance of all areas in an attempt to detect fire and safety hazards which might compromise the well being of life and property.- Keep alert for undesirables, juveniles (persons under the age of 21 years in the casino), slot cheats, purse thieves,  and other persons who are disruptive to the establishment.- Provide all escorts and act as a runner for gaming requests such as pit...

- Adheres to all departmental and company policies and procedures regarding guest service standards.- Assists sick or injured patrons and team members; performs CPR as necessary.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Operates Security...

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Serve as the on-duty EMT qualified Security Officer to provide emergency medical care such as first aid, AED, and CPR as necessary.- Acting as liaison between EMS, fire and law enforcement agencies responding to requests for assistance;- Provides comfort and reassurance to ill or injured guests, treats and administers first aid- Provide security on assigned casino or landing area:  maintains high visibility, handles problem situations, watches for safety hazards- Patrol of parking lots- Provide security escorts for all monetary transfers, fills, and...

Your Daily Responsibilities Include: - Seeking opportunities to always provide exceptional Red-Carpet Service to our guests - Supporting property promotions and events - Maintaining highly visible patrols to ensure a safe gaming environment - Assuring quality support to other departments so they may serve our guests more effectively - Handling all escorts of money/chip transactions in accordance with State Gaming Regulations and established Internal Controls - Monitoring casino floor for minors - Responding to disturbances, emergencies and alarms in the casino and throughout the property - Maintaining public order and enforcing safety rules - Performing table fills/credits - Performing table game drops - Performing Bill Validator drops  - Adhering to all Gaming...

- - ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Assists in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and...

- Provide security in entertainment venues including but not limited to, Boogie Nights by maintaining low visibility, handling problem situations, watching for safety hazards, and providing assistance to medical personnel.- Provide security escorts for monetary transfers.- Oversee patron entry and exiting of venue: provide crowd control, check I.D.s, and check for items not allowed in venue.- Provide assistance to customers: give directions, etc. Provide special assistance to disabled patrons as necessary.- Resolve conflicts between patrons in a quiet decisive manner.- Provide training to new officers and serve as a field training officer as needed.- Write detailed reports as required for incidents involving law violations, regulatory violations and/or violations of company...

- Schedule and maintain all Security activities. Make assignments at the beginning of each shift. - Inspect all officers on shift for appearance (uniform and grooming) and equipment and correct  deficiencies when observed. - Will observe, supervise and instruct shift officers in the performance of their duties when needed. - Will brief relieving Supervisor on all incidents during the shift. - Supervise and conduct on-the-job training for all new officers assigned to the shift. - Maintain follow-up to ensure adherence to schedules and work standards.   - Ensures proper shift coverage when officers call in by contacting off duty officers to cover when needed.   - Will perform as Incident Commander under the Emergency Response Plan until relieved by higher authority. - Must...

This role is Remote.  The Senior Accountant - Financial Reporting is responsible for assisting in the preparation of the monthly, quarterly, and annual financial statements in both internal and external formatted financial reporting deliverables, inclusive of earnings releases, Form 10-Qs, 10-Ks and other filing documents. Additionally, this position assists in preparing various financial statement schedules necessary in the monthly, quarterly, and annual consolidation process. This position reports to the Manager of Financial Reporting- Assists with the preparation of the consolidation of financial statements in accordance with US. GAAP including analytics and other supporting documentation for both internal and external reporting- Assists in the preparation of Form 10-Qs and...

This is a hybrid role. The candidate must be able to work at the Wyomissing office. The Senior Data Engineer works closely with the Engineering and Analytics Leads in a small, cross-functional team to develop a comprehensive data platform. This role also leverages data from ever increasing sources to assist in modeling for affinity, personalization, offers, promotions, etc.- Develops new, comprehensive platforms to support Company initiatives. - Partners with the Business Analytics Team, and internal technology teams to collect and document solution requirements, data access, process automation, and performance objectives.  Makes recommendations based upon findings.- Partners with all necessary technology partners to design, develop, deploy, and maintain an enhanced data stack...

- Provides customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest.- As a dealer, must have the ability to deal multiple games as listed above while ensuring game protection in accordance with policy and procedures. Position requires that cast member be able to fill in as a supervisor when needed.- As a Casino Supervisor, has the ability to supervise dealers, protect the integrity of the game at all times, assist guest when needed, enforce procedures related to games. As the supervisor, must be able to accurately complete any and all necessary documentation needed to properly track guests’ play and issue complimentary, within set guidelines- Provides encouragement, sets high expectations, and sets...

The following and other duties may be assigned as necessary for this hybrid role at Hollywood Casino Lawrenceburg:  - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Prepares and follows audit programs to conduct audits.- Performs detail testing of source documents to ensure compliance with requirements of Internal Control Manuals, Regulatory Rules/Acts and departmental policies and procedures.- Responsible for assisting in the...

SUMMARY The Poker Senior Dealer is a dual-rate position acting as a Dealer or fulfilling the regulatory required duties of a supervisor (assistant pit) and is responsible for dealing and conducting table game/poker play while providing and maintaining an atmosphere of professionalism and integrity within the game. As the Poker Senior Dealer, you will be responsible for ensuring gaming activity in your assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. As part of your Dealer responsibilities you will be required to provide customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest. This...

- Assists in the preparation (i.e. set-up and break down) of banquet and special event functions.- Accomplishes all assigned services and tasks as directed.- Ensures that uniform is clean and presentable at all times.- Ensures that the work area is clean and safe at all times.- Must be able to stand for a full shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.

ESSENTIAL DUTIES AND RESPONSIBILITIES- Promptly and accurately take beverage and food orders, transmit orders to Culinary team and serve food items to guests.- Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of POS System, cash bag or bank. - Provide table service to customers according to department standards.- Follow appropriate food handling procedures to ensure safe, quality products.- Maintain cleanliness/appearance of assigned area, stock/restock supplies and complete side duties according to department standards. - Participate as a team member with all servers, bussers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient...

- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean...

- Greets guests and verbally acknowledges each guest promptly.- Serves as an ambassador of an excellent guest dining experience.- Prepares restaurant and tables for service.- Responsible for a certain section(s) and provides superb service following the service standards.- Shows enthusiasm towards guest and products.- Helps follow servers; maintains a team mentality.- Accurate computer input of orders and delivery of food, wine and beverages.- Reconciles checks, thank guests and invites them back.- Clears and resets tables.- Maintains awareness of guest alcohol intake in accordance with RAMP guidelines.- Stocks side stations throughout the shift; Performs opening/closing side work.

- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner  - Responsible for complete set-up, stocking and service of assigned area; sets, cleans, and resets tables  - Removing dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transports to dish area  - Monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion  - Refilling water glasses, coffee cups, butter/condiments, bread, and carrying order to tables as needed  - Making coffee or tea as needed  - Ensuring assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors as required to maintain a clean and safe work...

- Welcomes and establishes rapport with guests.- Makes suggestions regarding food and/or beverages.- Takes guest food and/or beverage orders.- Prepares salads, ladles soup, brews coffee and tea, and prepares desserts.- Delivers guest food and/or beverage orders.- Uses POS system.- Collects payment.- Has complete knowledge of legal drinking age and procedures. Checks for acceptable identification for guest who appear to be under 30 years of age and attempting to consume or purchase alcoholic beverages. Has knowledge of the effects of alcohol and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages.- Performs all necessary side work and additional duties including cleaning trays, tables, refilling and restocking...

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible- Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant- Takes food and drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Operates a cash register/POS System, ringing...

ESSENTIAL DUTIES AND RESPONSIBILITIES- Promptly and accurately take beverage and food orders, transmit orders to Culinary team and serve food items to guests.- Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of POS System, cash bag or bank. - Provide table service to customers according to department standards.- Follow appropriate food handling procedures to ensure safe, quality products.- Maintain cleanliness/appearance of assigned area, stock/restock supplies and complete side duties according to department standards. - Participate as a team member with all servers, bussers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient...