Job Listings

- Adheres to all departmental and company policies and procedures regarding guest service standards.- Assists sick or injured patrons and team members; performs CPR as necessary.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Operates Security...

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Serve as the on-duty EMT qualified Security Officer to provide emergency medical care such as first aid, AED, and CPR as necessary.- Acting as liaison between EMS, fire and law enforcement agencies responding to requests for assistance;- Provides comfort and reassurance to ill or injured guests, treats and administers first aid- Provide security on assigned casino or landing area:  maintains high visibility, handles problem situations, watches for safety hazards- Patrol of parking lots- Provide security escorts for all monetary transfers, fills, and...

Your Daily Responsibilities Include: - Seeking opportunities to always provide exceptional Red-Carpet Service to our guests - Supporting property promotions and events - Maintaining highly visible patrols to ensure a safe gaming environment - Assuring quality support to other departments so they may serve our guests more effectively - Handling all escorts of money/chip transactions in accordance with State Gaming Regulations and established Internal Controls - Monitoring casino floor for minors - Responding to disturbances, emergencies and alarms in the casino and throughout the property - Maintaining public order and enforcing safety rules - Performing table fills/credits - Performing table game drops - Performing Bill Validator drops  - Adhering to all Gaming...

Your Daily Responsibilities Include: - Seeking opportunities to always provide exceptional Red-Carpet Service to our guests - Supporting property promotions and events - Maintaining highly visible patrols to ensure a safe gaming environment - Assuring quality support to other departments so they may serve our guests more effectively - Handling all escorts of money/chip transactions in accordance with State Gaming Regulations and established Internal Controls - Monitoring casino floor for minors - Responding to disturbances, emergencies and alarms in the casino and throughout the property - Maintaining public order and enforcing safety rules - Performing table fills/credits - Performing table game drops - Performing Bill Validator drops  - Adhering to all Gaming...

SUMMARYMaintain all locks, keys and radios for property.  Provide administrative support by conducting research, preparing statistical reports, handling information requests, preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.  This is not a supervisory position. ESSENTIAL DUTIES AND RESPONSIBILITIES- Maintains, repairs and installs all locks as needed.- Orders or cuts replacement keys as needed.- Maintains radio system, including batteries.- Maintains hotel door lock system, including in-room safes.- Maintains employee badging system.- Provide administrative support.- Schedule and organize activities such as meetings, travel, conferences and department activities for all team members.- Establish, develop, maintain and...

- Provide security in entertainment venues including but not limited to, Boogie Nights by maintaining low visibility, handling problem situations, watching for safety hazards, and providing assistance to medical personnel.- Provide security escorts for monetary transfers.- Oversee patron entry and exiting of venue: provide crowd control, check I.D.s, and check for items not allowed in venue.- Provide assistance to customers: give directions, etc. Provide special assistance to disabled patrons as necessary.- Resolve conflicts between patrons in a quiet decisive manner.- Provide training to new officers and serve as a field training officer as needed.- Write detailed reports as required for incidents involving law violations, regulatory violations and/or violations of company...

This is a remote position. - This position provides financial support to various property operating departments including the property finance department in reporting accurate financial information, financial analysis, and special projects as assigned.- This position will assist in the accurate and timely preparation of property financial statements in a centralized environment.- Provide supervision, training, and guidance as needed to staff accountants. Maintain accounting records in accordance with General Accepted Accounting Principles (GAAP) and company policy.   The following and other duties may be assigned as necessary: - Analyzes, reviews, and posts standard recurring journal entries that are prepared by a staff accountant.- Communicates, coaches and recommend...

We’re seeking a Senior Analyst - People Analyticswho lives and breathes data, thrives on uncovering insights, and uses a storyteller approach to summarize complex workforce data for various audiences. This individual will collaborate seamlessly across multiple functions/locations, define key metrics, dive deep into our HR and workforce data, uncover what matters, and deliver insights that drive impact to our Human Resources strategy.   - Own end-to-end analysis of complex HR data sets across multiple platforms and systems.- Manage and evolve HR dashboards - enhancing functionality, rolling out new requests, handling routine updates, and ensuring operational reliability.- Leverage AI tools to enhance capabilities and identify opportunities to capture efficiencies and increase...

- Provides customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest.- As a dealer, must have the ability to deal multiple games as listed above while ensuring game protection in accordance with policy and procedures. Position requires that cast member be able to fill in as a supervisor when needed.- As a Casino Supervisor, has the ability to supervise dealers, protect the integrity of the game at all times, assist guest when needed, enforce procedures related to games. As the supervisor, must be able to accurately complete any and all necessary documentation needed to properly track guests’ play and issue complimentary, within set guidelines- Provides encouragement, sets high expectations, and sets...

- Responsible for dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity within the game. - Responsible for ensuring gaming activity in your assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. - Provides customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest. - Responsible for directly monitoring casino gaming activity in accordance with all applicable rules and regulations in order to assist in reaching profitability, guest satisfaction, and workforce strength and compliance goals.  - Provides encouragement,...

The following and other duties may be assigned as necessary for this hybrid role at Hollywood Casino Lawrenceburg:  - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Prepares and follows audit programs to conduct audits.- Performs detail testing of source documents to ensure compliance with requirements of Internal Control Manuals, Regulatory Rules/Acts and departmental policies and procedures.- Responsible for assisting in the...

SUMMARY The Poker Senior Dealer is a dual-rate position acting as a Dealer or fulfilling the regulatory required duties of a supervisor (assistant pit) and is responsible for dealing and conducting table game/poker play while providing and maintaining an atmosphere of professionalism and integrity within the game. As the Poker Senior Dealer, you will be responsible for ensuring gaming activity in your assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. As part of your Dealer responsibilities you will be required to provide customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest. This...

- Assists in the preparation (i.e. set-up and break down) of banquet and special event functions.- Accomplishes all assigned services and tasks as directed.- Ensures that uniform is clean and presentable at all times.- Ensures that the work area is clean and safe at all times.- Must be able to stand for a full shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.

- Provides friendly and efficient service to all guest in assigned outlet.- Displays a thorough knowledge of all menu selections and daily specials. Answers questions and make suggestions.- Completes all assigned cleaning and maintenance tasks.- Must be able to stand for a full shift.- Adheres to all company and departmental policies and procedures.- Exhibits a friendly, helpful, and courteous manner when dealing with customer of fellow team members.- Any and all duties as assigned by you Manager or a member of management.

- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean...

- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean...

- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner- Responsible for complete set-up, stocking and service of assigned area; sets, cleans, and resets tables- Removing dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transports to dish area- Monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion- Refilling water glasses, coffee cups, butter/condiments, bread, and carrying order to tables as needed- Making coffee or tea as needed- Ensuring assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors as required to maintain a clean and safe work station-...

- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner  - Responsible for complete set-up, stocking and service of assigned area; sets, cleans, and resets tables  - Removing dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transports to dish area  - Monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion  - Refilling water glasses, coffee cups, butter/condiments, bread, and carrying order to tables as needed  - Making coffee or tea as needed  - Ensuring assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors as required to maintain a clean and safe work...

ESSENTIAL DUTIES AND RESPONSIBILITIES:- Promotes and maintains all steps of the ACES customer service program with each patron and Team Member you may come in contact with (eye contact, “hi” greeting, “goodbye” departure)- Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner- Responsible for complete set-up, stocking, and service of assigned area; sets, cleans, and resets tables- Full cycle of service - taking orders within five minutes of guest being seated; accurately placing orders and entering table numbers in MICROS; presents check to guests.- Upsells beverages, appetizers, and desserts in accordance with restaurant service standards.- Accurately collects payments and makes change to close out guest checks, totaling food and...