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- Responsible for maintaining knowledge of and enforcement of all gaming laws and regulations that apply to the functions and duties of the Security Department.- Maintains a security booth and completes records using shift activity log according to established guidelines.- Safeguards the assets of property, its guests, team members, and provides a safe environment for guests and team members.- Performs chip and credit transactions, money and marker transfers, and verifies amounts by signature, in accordance with established guidelines and Mississippi Gaming Commission regulations.- Responds to all emergencies according to established guidelines. Radios for backup and notifies a member of the Security leadership team immediately. - Communicates with Security, Casino Operations,...
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- Seeking out opportunities to provide exceptional Red Carpet Service to our guests at all times - Supporting property promotions and events - Maintaining highly visible patrols to insure a safe gaming environment - Assuring quality support to other departments so they may serve our guests more effectively - Handling all escorts of money/chip transactions in accordance with State Gaming Regulations and established internal Controls - Monitoring casino floor for minors - Responding to disturbances, emergencies and alarms in the casino and throughout the property - Maintaining public order and enforce safety rules - Performing Bill Validator drops - Adhering to all Gaming Regulations and internal Controls - Escorting team members, visitors, vendors into sensitive areas with prior approval.
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- - Seeking out opportunities to provide exceptional Customer Service to our guests at all times.- Supporting property promotions and events.- Maintaining highly visible patrols to insure a safe gaming environment.- Assuring quality support to other departments so they may serve our guests more effectively- Handling all escorts of money transactions in accordance with State Gaming Regulations and established Internal Controls.- Monitoring gaming floor for minors.- Responding to disturbances, emergencies and alarms in the racino and throughout the property.- Maintaining public order and enforce safety rules.- Performing Bill Validator drops.- Escorting team members, visitors, vendors into sensitive areas with prior approval.This job description is not intended to be...
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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
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- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Complies with state, company, and department policies and regulations.- Provide security on assigned gaming or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance in medical situations.- Patrol of parking lots.- Provide security escorts for all monetary transfers, fills, and credit.- Provide crowd control, direct traffic, check I.D., check for cameras, bottles and other items...
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- Seeking opportunities to always provide exceptional Red-Carpet Service to our guests- Supporting property promotions and events- Maintaining highly visible patrols to ensure a safe gaming environment- Assuring quality support to other departments so they may serve our guests more effectively- Handling all escorts of money/chip transactions in accordance with State Gaming Regulations and established Internal Controls- Monitoring casino floor for minors- Responding to disturbances, emergencies and alarms in the casino and throughout the property- Maintaining public order and enforcing safety rules- Performing table fills/credits- Performing table game drops- Performing Bill Validator drops - Adhering to all Gaming Regulations and Internal Controls- Escorting team...
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Essential Functions - Provide security and protection for team members, guests, and property - Handle monetary transactions between games and Main Cage - Handle unruly guests and criminals in combative situations - Write required reports regarding all incidents that occur - Operate the Dispatch Center as required - Communicate via two-way radio and telephone - Direct foot and vehicular traffic during emergencies - Perform CPR and Heimlich Maneuver when needed - Assist paramedics as needed - Operate mobile unit, patrol property, and assist guests with vehicle problems - Respond to alarms and communicate with Detroit Police – Other job-related duties as assigned - Provide security and protection for garage and our employee lot
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- Performs duties to monitor the activities of the staff and guests to ensure compliance with organizational policies, regulatory guidelines, and safety rules. - Takes necessary steps to ensure the safety and security of operations.- Exercises good judgment to ensure the safety and security of the guests, staff, and assets within the limits of standard or accepted policies and procedures.- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Staffs various posts as assigned.- Coordinates with Surveillance on monitoring critical areas.- Maintains visible presence and takes action to ensure the safety and security of guests, staff, and...
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- Adheres to all departmental and property policies and procedures regarding guest service standards.- Provides security and protection for guests and company assets.- Performs the duties and responsibilities associated with the Pennsylvania Horse Racing Commission, ensuring compliance and minimizing violations.- Continuously and diligently monitors racing areas on property.- Ensures employees and others comply with PHRC policies and procedures; reports and documents all incidents.- Administers First Aid and CPR within acquired training and ability, in accordance with established procedures.- Reports unsafe conditions and/or incidents observed.- Responds to disturbances and emergency alarms.- Checks in all vehicles at the stable gate entrance.- Provides security escort...
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- Provide patrol services to the casino area, parking lot, and any auxiliary areas as deemed necessary looking for suspicious or undesirable patrons, minors, and/or safety hazards.- Prepare appropriate detailed reports on security related incidents occurring on company property. - Transport, provide escort service and verify funds for the transfer of money, chips, or tokens when necessary.- Respond to disturbances and alarms and provide or dispatch appropriate medical services or other services as needed for gaming patrons or team members.- Be alert for any criminal activity such as schemes by patrons or team members stealing from or cheating the casino.- Must be able to work flexible hours including evenings, weekends, holidays and extended hours for business demands.
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The security supervisor is responsible for all security activities and security ambassadors on duty. ESSENTIAL RESPONSIBILITIES - Responsible for providing guidance and daily supervision to staff in the department- Supports and administers operational goals and monitors achievements of performance and profit objectives- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction- Enforces internal control policies and procedures - Enforces underage gambling and drinking laws - Maintains safety and inspection reports for the property- Conducts regular security post inspections - Prepares security incident reports and maintain security logs- Reports guest and team member concerns and complaints to manager- Ensure...
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- Provides customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest.- As a dealer, must have the ability to deal multiple games as listed above while ensuring game protection in accordance with policy and procedures. Position requires that cast member be able to fill in as a supervisor when needed.- As a Casino Supervisor, has the ability to supervise dealers, protect the integrity of the game at all times, assist guest when needed, enforce procedures related to games. As the supervisor, must be able to accurately complete any and all necessary documentation needed to properly track guests’ play and issue complimentary, within set guidelines- Provides encouragement, sets high expectations, and sets...
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- Responsible for dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity within the game. - Responsible for ensuring gaming activity in your assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. - Provides customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest. - Responsible for directly monitoring casino gaming activity in accordance with all applicable rules and regulations in order to assist in reaching profitability, guest satisfaction, and workforce strength and compliance goals. - Provides encouragement,...
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- Responsible for dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity within the game. - Responsible for ensuring gaming activity in your assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. - Provides customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest. - Responsible for directly monitoring casino gaming activity in accordance with all applicable rules and regulations in order to assist in reaching profitability, guest satisfaction, and workforce strength and compliance goals. - Provides encouragement,...
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- Performs market analysis using historical data to forecast the market trends and determine market elasticity. Market analysis includes understanding seasonality, marketing programs, capacity constraints, future expansion plans, and regulatory changes in order to predict competitor market growth. - Works closely with all levels of management to generate and analyze the Annual Capital and Operating Budgets. - Performs Marketing analysis including Direct Mail, Events, Promotions, and Player Events. Provides recommendations to senior management regarding the possible improvement of future programs. - Performs analysis of other EBiTDA-generating projects, either by revenue-driving initiatives or expense controls, culminating in actionable recommendations for senior management. - Ensures...
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ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Performs market analysis using historical data to forecast the market trends and determine market elasticity.- Market analysis includes understanding the seasonality, marketing programs, capacity constraints, future expansion plans and regulatory changes in order to predict competitor market growth.- Works closely with all levels of management to generate and analyze the Annual Capital and Operating Budgets. - Performs marketing analysis including Direct Mail, Events, Promotions, and Player Events. Provides recommendations to Sr. Management regarding the possible improvement of future programs.- Analysis of other EBITDA generating projects, either by revenue driving...
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- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Prepares and follows audit programs to conduct audits.- Performs detail testing of source documents to ensure compliance with requirements of Internal Control Manuals, Regulatory Rules/Acts and departmental policies and procedures.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives;...
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SUMMARYThe IT Internal Auditor audits information systems, platforms, and operating procedures in accordance with established corporate standards for efficiency, accuracy and security. This role also evaluates IT infrastructure in terms of risk to the organization and establishes controls to mitigate loss, determines and recommends improvements in current risk management controls, and is responsible for implementation of system changes or upgrades at the Corporate office. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Prepares and follows audit programs to conduct audits in accordance with the annual audit plan. Responsible for developing test procedures for IT general controls, automated business process controls, and key...
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SUMMARY This position is responsible for overseeing the poker room area, as well as any assigned table games activities. The Poker Manager is responsible for ensuring gaming activity within the assigned area is being conducted in the highest levels of integrity and professionalism and ensuring compliance of internal and external policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Responsible for supervising and managing staff in the Poker area. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. -...
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The server is responsible for writing down each customer’s order, submitting it to the kitchen and bringing out the correct dishes and beverages to each diner. ESSENTIAL RESPONSIBILITIES - Deliver internal and external guest service in accordance with company service standards- Performs all duties in a polite, professional, and responsible manner, including but not limited to immediately alerting management of guests who are intoxicated, unruly or disruptive, as well as strictly enforcing the minimum age policy- Communicate accurate detail of all menu items and preparation methods as necessary - Operating a POS system- Assists with overall room functions by performing duties that include cleaning, bussing, and resetting tables, menus, and rolling silverware as needed-...