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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
What does Hollywood Casino & Hotel have to offer?- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University, discounts & Diversity Scholarship for team members dependents.As a Surveillance Officer you will:Shift: 11:00pm- 7amPay: $17.00 per hour- Monitor all areas of the casino property via CCTV equipment to detect suspicious activities involving guests and team members. - Observe gaming operations to ensure compliance with Missouri Gaming Commission (MGC) regulations, casino internal controls, and standard operating procedures. - Document unusual or irregular activities and report findings to the appropriate personnel, including management and Missouri Gaming Commission agents. -...
General Accountabilities: - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Observes and reports all gaming violations and/or thefts of company property. - Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds. - Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required. - Learns all games in use at the property, and all procedures and cheating indicators of those games; learns and uses various card count systems.
General Accountabilities: - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Observes and reports all gaming violations and/or thefts of company property. - Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds. - Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required. - Learns all games in use at the property, and all procedures and cheating indicators of those games; learns and uses various card count systems.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Observes and reports any and all gaming violations and/or thefts of company property. - Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds. - Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required. - Participates in court actions relating to gaming violations. - Learns all games in...
Responsible for successful completion of the Surveillance Operator training program. Training will include surveillance instruction on detecting illegal activity or violations of company and surveillance policy and procedures. Training will also include instruction of compliance requirements for Federal, State and local gaming laws and regulations. Essential Functions - Observe activity on video monitor and detect illegal activity- Change tapes in VCR- Maintain accurate and complete logs- Make clear and usable video tapes- Testify in court- Enforce all gaming laws and regulations- Enforce all company policies and procedures- Other job related duties as assigned
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Responsible for supervising staff and the overall daily management of a designated shift in the Surveillance department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and overall coverage mandated by Gaming regulations. Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to director. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in...
- Diagnose and repair mechanical and electronic surveillance equipment malfunctions with minimal guidance or assistance.- Replace/repair parts and circuit boards which have caused malfunctions.- May occasionally act as a specialist in either mechanical or electronic areas.- May be given occasional assignments to provide training to lesser experienced technicians or trainees.- Maintain skill levels in mechanical and electronic functions.- inspect and perform general and preventive maintenance of surveillance equipment and installation.- Assist with the planning and placement of new camera and equipment.- install new cameras and surveillance equipment as directed.
- School Hours: Monday through Friday 8:00 AM to 4:00 PM - Must complete 200 hours to graduate.- Responsible for meeting Table Games Dealer School attendance requirements. - Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school. Must be certified in at least two games to graduate the Dealer school.- Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.- Ensure interactions with Team Members and School Instructors follow the guidelines of the customer service...
- Responsible for supervising staff and management of daily operations in the Table Games department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Works closely with department leadership to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability. - Makes suggestions for improvement on...
***This is a salaried Floor Supervisor role*** The following and other duties may be assigned as necessary: - Responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department. Provides oversight for all games, game protection, and overall operation of the Table Games/Slots operations on their shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to...
- Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department.- Provides oversight for all games, game protection, and overall operation of the table games on their assigned shift. - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with...
**$3,000 Sign-On Bonus** Pay-out will be paid as follows:- 50% in 90 days- 50% in 180 days ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department.- Provides oversight for all games, game protection, and overall operation of the table games on their assigned shift. - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations;...
- Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department. Provides oversight for all games, game protection, and overall operation of the table games on their assigned shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department...
- Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and...
- Responsible for supervising staff and the overall daily management of a designated shift in the table games department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with Shift Manager any scheduling concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members...
- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection.- Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and...
- Provides accurate and efficient dealing at assigned table game - Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Ensures that wagers are placed before cards are dealt, roulette wheel is spun, or dice are tossed- Maintains game security and protects company assets at all times- Informs supervisor of any errors or disputes and/or any unnatural or irregular play- Assists customers in...
- Greet guests upon arrival at the table and provide prompt, accurate and courteous service to our customers, while utilizing the highest degree of technical skill in dealing - Explain aspects of various table games to our gaming customer’s - Ensure compliance of company and departmental policies and procedures, state Gaming Regulations and internal controls - Exchanges currency for gaming chips and pay or collects bets quickly and accurately according to departmental procedures - Notifies the Floor Supervisor of any customer needs; i.e. cocktails, host service etc - Reports any unusual situations to the Games Floor Supervisor
- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Opens game at assigned table, counts contents, verifies count with closing list, inspects cards or dice, and signs off with supervisor.- Deals games, pays out winnings, exchanges currency for chips, and informs guests of game rules.- Changes over deck of cards or dice; inspects and mixes cards.- Verifies bank roll fills with the supervisor and Security personnel.- Ensures protection of game; maintains continuous inspection of cards or dice; ensures betting in compliance with game rules and minimums set.- Closes game; sorts cards, balances rack, counts chips, and signs off with the...
