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- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Adheres to established department and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure. - Removes dirty dishes, solid linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications. -...
- Maintains a positive attitude at all times, supporting the policies of Cactus Pete’s. - Maintain and well-groomed, neat and clean appearance. - Ensures that the food prep area is clean and sanitary. - Must be able to stand for long periods of time. - Assist food servers. - Maintain cleanliness of dining room before, during, after service. - Maintain established inventory of linen, glass, and condiments as per checklist and instruction of supervisor/manager. - The Busser/Stocker is responsible for clearing and setting tables in the dining room, stocking linens, glassware and silverware, and cleanliness of all areas.
- Maintains a positive attitude at all times, supporting the policies of Cactus Pete’s. - Maintain and well-groomed, neat and clean appearance. - Ensures that the food prep area is clean and sanitary. - Must be able to stand for long periods of time. - Assist food servers. - Maintain cleanliness of dining room before, during, after service. - Maintain established inventory of linen, glass, and condiments as per checklist and instruction of supervisor/manager. - The Busser/Stocker is responsible for clearing and setting tables in the dining room, stocking linens, glassware and silverware, and cleanliness of all areas.
- Responsible for set-up and break down of private dining areas- Ensure each table is ready for guests arrival in accordance with venue standards- Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards- Attendance at pre-shift meetings- Responsible for maintaining a regular and consistent attendance record- Participate as a team member with all servers, hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation- Keep dining area clear of debris and food regularly throughout the day- Keep floors around buffet and in dining area clear of trash and debris- Restock dishes and utensils needed for service areas throughout the buffet- Maintain beverage stations with...
• Deliver internal and external guest service by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems. Use the guest’s name when appropriate. Thank the guest and invite him or her back.).• Respond to the needs of guests, and accurately handle guests’ monetary transactions; has the resiliency to deal with difficult customers.• Cashes and exchanges currency, checks, money orders, cashier checks, coins, tokens or gaming chips for customers and employees.• Handle large amounts of money, accounting for total funds received throughout the day and at the end of each day; maintains...
The cage cashier is responsible for collecting money from gamblers, processing payments, depositing money into the casinos bank, making sure all transactions are accurately recorded, and paying out winners. The ideal candidate is someone who pays great attention to detail by counting correctly, identifying counterfeit bills, and correcting errors. They should also have solid math skills as they will be dealing with many transactions and large amounts of money. Lastly, the candidate should have stellar communication skills and the ability to communicate effectively with customers and explain casino policies. ESSENTIAL RESPONSIBILITIES - Maintains security and accountability over all funds, including: Cash and cash advances, Front money, Gaming chips, Jackpot payouts, Kiosk...
The cage cashier is responsible for collecting money from gamblers, processing payments, depositing money into the casinos bank, making sure all transactions are accurately recorded, and paying out winners. The ideal candidate is someone who pays great attention to detail by counting correctly, identifying counterfeit bills, and correcting errors. They should also have solid math skills as they will be dealing with many transactions and large amounts of money. Lastly, the candidate should have stellar communication skills and the ability to communicate effectively with customers and explain casino policies. ESSENTIAL RESPONSIBILITIES - Maintains security and accountability over all funds, including: Cash and cash advances, Front money, Gaming chips, Jackpot payouts, Kiosk...
SUMMARYAssist guests in an efficient and friendly manner. Cash checks and chips, and sell and redeem chips and tokens, and redeem tito tickets. Safeguard casino assets at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES- Cash customer checks and establish information accounts for guests to speed up further check cashing.- Sell and redeem slot machine tokens.- Cash and sell chips. Redeem players' winnings for cash.- Answer patron questions and provide solutions with a professional demeanor- Provider professional representation at internal and external meeting and events- Process credit/debit card cash advance checks.- Balance cash drawers. Ensure that the drawers are at appropriate impressed amount at beginning and end of each shift.- Perform buys with main bank...
- Assist guests with all Cage operations, including but not limited to, check cashing, chip sales, credit application processing, redemptions, and credit transactions in a pleasant and professional manner, in compliance with internal controls.- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Counts drawer at start of shift, verifies cash amount, and documents according to standard procedure.- Issues chips and tokens to guests for cash.- Receives payments for markers and records in the computer system.- Deposits paid markers to the bank.- Redeems complimentary coupons in accordance with standard procedures.- Redeems chips or tokens for cash...
Processes transactions with customers related to chip transactions, check cashing, marker issuance/redemption, frontmoney/safekeeping issuance/redemption, coupon redemption, cash back redemption and Credit card advance issuance. This position also handles any monetary transactions with all inter-departmental personnel. This is a fast-paced area requiring diversification in job responsibilities. Essential Functions - issue and accept return of banks for all departments in the casino. - Exchange currency and coin for all departments. - Cash-out cocktail and valet employee tips. - Sell chips to gaming guests - Redeem chips to gaming guests - Redeem coupons to gaming guests - issue cage markers to gaming guests - Redeem cage/pit markers for Credit patrons - Process personal checks for...
- Operates assigned bank or window according to procedure.- Verifies previous count sheet from assigned bank, or, if window, count sheet from the Main Bank.- Counts down bank or window at end of each shift and reconciles to the cage accountability.- Ensures that all key control procedures are executed according to established guidelines.- Ensures that contents of the banks are organized so they can be readily counted at shift changes.- Prepares and completes all job-related paperwork as approved in the internal Control Submission.- Assists with the NRT kiosk as needed in relation to emptying or filling the units.- Participates in and attends meetings as requested.- Completes Currency Transaction Reports as required by law.- Conducts “Verifications” (doubles) to ensure...
The cage supervisor is responsible for supervising staff and the overall daily management of a designated shift in the Cage department. They support, administer, and manage operational goals and monitor achievements of performance and profit objectives. The ideal candidate for this position is someone with previous cage cashier or cage supervisor experience. The candidate should be reliable, trustworthy, and willing to adhere to casino policies. ESSENTIAL RESPONSIBILITIES - Assists in creating effective and efficient schedules- Responsible for assisting in the budget process for the department, providing recommendations, ensuring compliance to departmental budget initiatives, and reporting budget concerns to manager- Responsible for securing the integrity of all assets and...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Adheres to and enforces compliance with all regulations established by Louisiana State Police Gaming Division, United States Coast Guard, ABS Consulting, and other applicable agencies pertaining to riverboat gaming and vessel operations while adhering to all property policies and procedures. - Manages routine and preventative maintenance programs, all emergency procedures including fire, evacuation, etc., for the vessel. Ensures that all emergencies are drilled and documented regularly (every emergency drilled quarterly) to guarantee that employees are proficient in knowing how to handle any emergency. - Ensures compliance with OSHA standards and regulations, as well as state,...
SUMARRYAs a Carpenter, you will be responsible for completing various carpentry projects across our facility, both indoors and outdoors. The ideal candidate will have a strong attention to detail and the ability to work independently to deliver high-quality craftsmanship. - Interpret construction plans, blueprints, and specifications to determine materials required and layout for projects - Measure, cut, and shape materials such as lumber, and other building materials according to specifications - Use hand and power tools such as drills, sanders, saws, routers and nail guns to complete carpentry tasks - Install and assemble structural framework, including walls, floors, and roofing - Installing doors and repairing door hardware - Minor concrete and eifs repairs -...
- Responsible for the collection, counting, sorting, and wrapping of currency.- Participates in the transfer of currency off the floor.- Transports the currency to the restricted area for counting.- Responsible for operating currency counters, adding machines, and other auditing functions.
- Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area- Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion- Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station- Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage...
- Responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department. - Provides oversight for all games, game protection, and overall operation of the Table Games/Slot operations on assigned shift. - Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Assists in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental...
SUMMARYAs the Assistant Casino Manager, you are responsible for developing an environment that creates excitement for guests and employees, promoting and retaining a highly skilled work force. You are also responsible for managing and overseeing all gaming operations, activities, and resources on an assigned shift, in order to protect the security and integrity of Slots, Table Games, and gaming activity while assuring positive customer relations and service levels. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Deliver internal and external guest service through Ameristar’s core values.- Create an atmosphere that induces guests to have Ameristar Casino Resort and Spa as their casino of choice; responsible for actively...
- Responsible for supervising staff and the overall daily management of the Beverage department on a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Assists in establishing product menu and records product inventories.- Assists in maintaining Beverage department policies and procedures to control beverage and labor costs while maintaining quality product, presentation, and service.- Communicates with all other departments as they relate to the Beverage operation to coordinate activities or correct problems on designated shift.- Assists with providing support for special events...
- Responsible for supervising and managing staff in the Beverage department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Establishes product menu and records product inventories.- Creates and maintains Beverage department policies and procedures to control beverage and labor costs while maintaining quality product, presentation, and service.- Communicates with all other departments as they relate to the Beverage operation to coordinate activities or correct problems.- Provides Beverage support for special events when necessary.- Monitors inventory of all Beverage...