Job Listings

- Greets guests in a timely manner with a smile and a pleasant disposition. - Responsible for learning and becoming familiar with menu, preparation of food, and prices. - Uses suggestive selling techniques. - Takes guest’s order and accurately inputs it into the computer/register. - Follows all cash handling procedures. - Completes assigned side work and any additional daily tasks. - Maintains cleanliness and supplies in side stations. Cleans and wipes down workstation utensils before and after each assignment. - Maintains a clean and sanitary work environment as required by the indiana State Health Department. - Stocks foods in their proper place in food storerooms and rotates stock as necessary. - Replenishes assigned work station with hot and/or cold foods by...

General Accountabilities:   - Serves food, beverages, or desserts to guests in such settings as take-out counters of 24/7 café venue. - Performs cleaning duties such as sweeping, mopping, and transporting dishes to keep equipment and facilities sanitary.Scrubs and polishes counters, clean tables, and other equipment; cleans glasses, dishes, and fountain equipment. - Prepares bills for food using MICROS POS, accepts payment or makes change, and balances receipts and payments in cash drawers. - Cooks' food or prepares food items such as sandwiches, pizzas, and salads, using standard formulas or following directions and delivers orders to the kitchen and picks up and serves food when it is ready. - Provides friendly, quick, professional service, demonstrating willingness to serve...

General Accountabilities:   - Serves food, beverages, or desserts to guests in such settings as take-out counters of 24/7 café venue. - Performs cleaning duties such as sweeping, mopping, and transporting dishes to keep equipment and facilities sanitary.Scrubs and polishes counters, clean tables, and other equipment; cleans glasses, dishes, and fountain equipment. - Prepares bills for food using MICROS POS, accepts payment or makes change, and balances receipts and payments in cash drawers. - Cooks' food or prepares food items such as sandwiches, pizzas, and salads, using standard formulas or following directions and delivers orders to the kitchen and picks up and serves food when it is ready. - Provides friendly, quick, professional service, demonstrating willingness to serve...

ESSENTIAL DUTIES AND RESPONSIBILITIES- Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities. - Administer all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Recommend changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness and efficient preparation of all food related items.- Perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed.- Supports safety and accident prevention programs.- Interview, select and train new team members.- Assist with the training and development of...

- Responsible for providing guidance and daily supervision to staff in the department.  - Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Supports maintaining of cost control methods...

- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner.- Execute the preparation of food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation of food and beverage products.- Ensure that all team members follow appropriate food handling procedures to ensure safe, quality...

- Responsible for providing guidance and daily supervision to staff in the department.  - Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. - Supports maintaining of cost control methods...

- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Supports maintaining of cost control methods and...

- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Administers all aspects of food preparation, ensuring kitchen is clean, well-stocked, and problem-free.- Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Supports maintaining cost control...

The Digital Marketing Manager drives our digital marketing and social media strategies forward, leveraging their expertise to enhance brand visibility, engage audiences, and ultimately drive growth across various digital platforms. - Proactively and creatively engages all departments to create compelling content that engages our guests and tells the story of Hollywood Casino Toledo.- Develops, implements, and oversees marketing initiatives across various digital platforms including web and social, maintaining brand coherence throughout all channels and accounts.- Engages with cross-functional team stakeholders (such as F&B, entertainment, etc.) and corporate web team to comprehend requirements and specifications for web and social content creation.- Revises, proofreads, upkeeps,...

- Performs a variety of duties relating to working in the Team Member Dining room and service of food and/or beverage.- Responsible for cash handling in the Team Member Dining Room.- Stocks counters, steam tables and displays in a neat and timely manner.- Provides friendly, efficient, professional service, and demonstrating a willingness to serve our team members with a smile.- Keeps all work areas clean and in order; cleans equipment thoroughly.- Handles foods appropriately, maintaining proper food handling, safety, and sanitation standards – Must be ServSafe Certified.- Cleans floors and workstations thoroughly.- Operates dish machine to clean dishes.- Operate and clean equipment including steam tables, dish machine, coffee machines and soda fountain.- Completes...

- Performs a variety of duties relating to working in the Team Member Dining room and service of food and/or beverage.- Responsible for cash handling in the Team Member Dining Room.- Stocks counters, steam tables and displays in a neat and timely manner.- Provides friendly, efficient, professional service, and demonstrating a willingness to serve our team members with a smile.- Keeps all work areas clean and in order; cleans equipment thoroughly.- Handles foods appropriately, maintaining proper food handling, safety, and sanitation standards – Must be ServSafe Certified.- Cleans floors and workstations thoroughly.- Operates dish machine to clean dishes.- Operate and clean equipment including steam tables, dish machine, coffee machines and soda fountain.- Completes...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Develop and implement CRM analytics strategies to enhance customer acquisition, retention, and loyalty.- Lead a team of analysts in collecting, analyzing, and interpreting customer data to inform business decisions.- Collaborate with marketing, operations, and IT teams to ensure alignment in CRM initiatives and data management.- Design and execute customer segmentation and targeting strategies to personalize marketing efforts and improve customer experiences.- Monitor and report on key performance indicators (KPIs) related to CRM initiatives, providing actionable insights to stakeholders.- Identify trends and patterns in customer behavior, translating findings into strategic...

SUMMARYThe Director of Digital Communications will be responsible for developing, implementing, and optimizing our digital communication strategies to enhance customer engagement and drive brand loyalty. This role will oversee all aspects of our CRM efforts, ensuring that our messaging is consistent, targeted, and effective across various digital platforms. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Develop and execute a comprehensive digital communications strategy aligned with the company's overall marketing objectives.- Lead the CRM team in creating and managing targeted email marketing campaigns, social media initiatives, and other digital communication efforts.- Analyze customer data and engagement metrics to...

- Responsible for actively building and retaining customer relations and acts as a mentor to employees to provide superior customer service.  - Hires, motivates, evaluates, and directs staff in order to ensure that employees receive adequate guidance and resources to accomplish established department objectives. - Maintains, through subordinates and direct observation, a continuous awareness of all operational areas. - Prepares operating budgets, monitors budgetary compliance, and takes action on budget variance items. - Approves staffing work schedules and assures optimum development of work force. - Maintains departmental cleanliness standards through inspection process throughout all assigned areas of responsibility by observing and correcting any work-related...

- Responsible for directing the overall operations and staff of the Marketing department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives in all areas of responsibility.- Develops and implements annual Marketing plan for the property that supports the overall brand strategy for the company.- Responsible for assessing, anticipating, and reacting to the competitive marketplace regarding marketing strategies, programs, campaigns, and promotions. - Builds long term relationships with customers to strengthen the brand value.- Ensures that scheduling is done in an effective and efficient manner to support all Marketing initiatives while maintaining labor costs, meeting staffing objectives, and achieving guest...

SUMMARYThis position is responsible for overseeing the property promotional Marketing department. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Responsible for directing the overall operations and staff of the department including Advertising, Promotions, Social, Entertainment Public Relations, and Casino Marketing departments.  - Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Develops and implements annual marketing plan for the property that supports the overall brand strategy for the company. - Develops and implements marketing strategies to maximize volume and market share; investigates potential opportunities for incremental revenue.-...

SUMMARY:The Director of Planning & Analysis is a strategic partner to property and corporate leadership, providing insight and recommendations into our businesses and the markets in which they operate.  The Director of P&A is a trusted advisor, using data to drive new ideas, improvements, and recognize opportunities.   ESSENTIAL DUTIES AND RESPONSIBILITIES- Responsible for directing the overall operations and staff of the Planning & Analysis department. Teaches and develops P&A talent across assigned properties.   - Partners with regional, property, and corporate leadership to provide insight and recommendations into how to improve our businesses. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.  - Partners...

- Compile property wide operations performance reporting, analyze the results and communicate findings to property management (i.e. Human Resources, Finance, Executive Management Team, and Operations)- This responsibility will include the reporting and analyzing of revenue and costs generated as a result of specific events with an overall analysis of the impact or profitability of each event- Provide reports of statistical analysis, including information in the form of graphs, charts, and tables to Executive Management- Identify relationships and trends in data in the region, as well as any factors that could affect the future results- Analyze and interpret statistical data in order to identify significant differences in relationships among sources of information- Prepare data...

POSITION SUMMARY Oversees the successful operation of the Facilities and Security Departments. Manages the execution of capital projects from ideation through completion. Responsible for protecting the safety of all team members and guests and the Company’s assets while ensuring that the grounds are properly maintained, and all physical facilities are always operating efficiently.   ESSENTIAL FUNCTIONS(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) - Conducts a personal daily inspection of the property to ensure it is clean, attractive, and fully functional and implements immediate remediation of problems as appropriate.- Oversees operations for the Facilities and Security...