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- Create an atmosphere of hospitality and friendliness toward Guests, make eye contact, greets Guests by first name, if known, upon arriving to the table, and thank the Guest for playing when they leave the table. - Knowledge in all aspects of the games dealt. - Compliance of company and departmental policies and procedures, Nevada Gaming Regulations and Internal controls. - Ensure appropriate game protection. - Ensure appropriate game pace for all players. - Ensure payouts are made quickly and accurately. - Fill and credit tables by verification of Cheques. - Open and close tables by verification of all cheque inventory.
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Start Your Career as a Table Games Dealer by Attending Our Dealer Training Academy at Hollywood Casino! Submit Your Application to be contacted! Paid Training Rate of $10 per hour A career in gaming? At Hollywood Casino Lawrenceburg we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.Hollywood Casino Lawrenceburg offers Team Members:- $500 Sign on Bonus- Referral Bonus Program- Discounts at Hollywood & Grind, Sports Bar, The Eatery and The Final Cut- Hotel discounts at all PENN properties for team members- Shoes for Crews discount- Discounts to local area attractions- Employee recognition program partnering with Amazon- 401k program with...
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- Attends Dealer School for the duration of the school while having satisfactory attendance according to Argosy Alton’s local Attendance policy. - Provides accurate and efficient dealing at assigned table game. - Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games. - Provides prompt, courteous, and accurate dealing at assigned table(s). - Adheres to all company and departmental policies and procedures and state regulations as it relates to this position. - Performs accurate chip and cash transactions according to established policies.- Receives wagers from customers and pays the appropriate game outcomes.- Maintains game security and protects company assets at all times. - Assists guests...
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The dealer is in charge of running the games played by our guests. For card games, they deal the cards used, take bets from players, and monitor suspicious behavior to prevent cheating. During gameplay, the dealer also manages the betting pot and pays out winnings after each hand. The ideal candidate for this position is someone who has previous dealer experience. ESSENTIAL RESPONSIBILITIES - Use of gaming equipment- Providing game security- Money handling- Wager positioning- Verbalizing game- Assists guests in learning games
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- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information toanyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, andInternal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection.- Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/serviceactivities in...
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General Accountabilities:- Exchanges paper currency for playing chips.- Checks accuracy of table bank inventory, marker, and table fill and table Credit documents. - keep track and record buy-ins, wins, losses, and bet amounts in compliance with established Pit procedures. - Collects and replaces Casino Chips as needed. - Review playing cards prior to guest playing.- Promotes outstanding customer and team member relations. - Ensure the initiation of fills and credits to tables. - Ensures tables are opened and closed in designed areas based off business demands.
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- Paid Dealer School is designed to teach/train aspiring table games dealers.- Dealers are responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Open game at assigned table, count contents, verify count with closing list, inspect cards or dice and sign off with supervisor.- Deal games, payout winnings, exchange currency for chips and inform guests of game rules.- Change over deck of cards or dice, inspect and mix cards.- Verify bank roll fills with the supervisor and security personnel.- Ensure protection of game; maintain continuous inspection of cards or dice, ensure betting in compliance with game rules and minimums set.- Close game; sort cards, balance...
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ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Apply skill in dealing individual games. Provide prompt, accurate and courteous service to playing guests, in accordance with standard procedure. - Handle guest transactions for "buy-ins" and "pay-offs". - Verify fill and credits for the game. - Notify Floorperson of any irregularities in guest play and transactions during the shift. - Take losing bets and pay winning bets according to established rules and procedures. - Provide courteous and friendly service to all staff and guests. - Perform related work as requested. - Adhere to Title 31 Gaming Regulations as applicable to the Casino Department.
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- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information toanyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, andInternal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection.- Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/serviceactivities in...
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- Adheres to all departmental and property policies and procedures regarding guest service standards.- Responsible for deep cleaning guest rooms, hallways, and service areas according to established standards and procedures. - Ensures guest rooms and public areas are clean, organized, and attractive. - Reports any safety issues to the Housekeeping Supervisor or Executive Housekeeper.- Adheres to departmental uniform standards.- Attends all regular departmental meetings as well as other related meetings as scheduled. - Follows established protocol when entering and cleaning guest rooms.- Deep cleans elevators and other areas as assigned. - Maintains a list of rooms/areas that have been deep cleaned. - Reports room status on Room Attendant sheets.- Restocks Housekeeping...
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- Adheres to all departmental and property policies and procedures regarding guest service standards.- Responsible for deep cleaning guest rooms, hallways, and service areas according to established standards and procedures.- Ensures guest rooms and public areas are clean, organized, and attractive. - Reports any safety issues to the Housekeeping Supervisor or Executive Housekeeper. - Adheres to departmental uniform standards. - Attends all regular departmental meetings as well as other related meetings as scheduled.- Follows established protocol when entering and cleaning guest rooms. - Deep cleans elevators and other areas as assigned. - Maintains a list of rooms/areas that have been deep cleaned. - Reports room status on Room Attendant sheets. - Restocks...
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SUMMARY: Responsible for deep cleaning of all floor surface areas, restrooms, slot machines, and high dusting. ESSENTIAL RESPONSIBILITIES The following and other duties may be assigned as necessary: - Detailing restrooms including but not limited to tile floor, grout, edging, toilets, sinks, walls, stalls, vents, ceiling tiles etc.- Daily use of deep cleaning machinery including side-by-sides, heavy duty floor cleaners, wet and dry industrial vacuums.- Clean & maintain all tile floors including grout.- Clean & maintain all hardwood and other flooring as needed.- Clean and maintain all floor cleaning equipment.- Moving and cleaning furniture as needed.- Deep cleaning of slot machines & slot banks, this includes tops, sides, bases & chairs.- Deep clean...
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- Responsible for the direction of the Grab & Go outlet. - Develops people to provide exceptional service, products and value to the company guests while maximizing profitability - Able to think strategically and operationally about factors such as: pricing, quality, marketing, price/value perceptions, customer satisfaction, employee training and development as they relate to overall Food & Beverage products - Able to develop financial, business and capital expenditure plans that are consistent with the overall strategic positioning of the property - Can respond to changes in planning assumptions and alter plans as necessary  - Can formally present updates to plans and provide appropriate explanations and solutions to variances - Provides leadership and demonstrates...
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- Responsible for providing guidance and daily supervision to staff in the back of house Buffet department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Supports maintaining of...
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- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.- Supports maintaining of cost control methods and...
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- Responsible for providing guidance and daily supervision to staff in the department. - Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Supports maintaining of cost control...
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- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Supports maintaining of cost control methods and...
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- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Supports maintaining of cost control methods and...
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- Deliver internal and external guest service following the ACES model (Acknowledge with a friendly & timely greeting, Convey positivity and knowledge, Engage with the guest and provide an amazing and clean guest experience, Show Appreciation and offer a personalized farewell.)- Creates an atmosphere that induces guest to have L’Auberge Baton Rouge as their casino of choice; responsible for actively building and retaining VIP customer database and acts as a mentor to the team to provide superior customer service. - Hires, trains, motivates, evaluates and directs team members in order to ensure that employees receive adequate guidance and resources to accomplish established objectives.- Establishes department standards, guidelines, and objectives and maintains administrative...
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ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary for Hollywood Casino Tunica and 1st Jackpot: - Responsible for directing the overall operations and staff of the Table Games/Slots/Performance/Sportsbook Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.- Enthusiastically supports, actively promotes, and...