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- Responsible for designing and executing marketing strategies for the properties to promote customer awareness and casino image in order to maximize revenue.- Works closely with Vice President of Marketing to design, implement, and oversee overall strategies for all areas of responsibility.- Drives improved program results in all areas of responsibility through staff development and training programs, and established methods, procedures and guidelines to maintain desired standards, and high quality service, then monitors results through inspection, evaluation and analysis. - Makes changes if necessary to achieve end result.- Lead departments through active participation. - Manages outside agencies to ensure timely and precise program execution. - Management accountability...
- Compile property wide operations performance reporting, analyze the results and communicate findings to property management (i.e. Human Resources, Finance, Executive Management Team, and Operations) - This responsibility will include the reporting and analyzing of revenue and costs generated as a result of specific events with an overall analysis of the impact or profitability of each event - Provide reports of statistical analysis, including information in the form of graphs, charts, and tables to Executive Management - Identify relationships and trends in data in the region, as well as any factors that could affect the future results- Analyze and interpret statistical data in order to identify significant differences in relationships among sources of information - Prepare...
The Director of Player Development is responsible for the overall direction and coordination of the Casino Marketing function, including Player Development to ensure the development and maintenance of high-limit player market strategy; accountable for defined low-profile casino activity through player card programs and designed charter sales services; works closely with marketing research and database management to formulate short and long-term strategies to target and capture new and existing markets to contribute to the profitability of Ameristar East Chicago business plan. • Creates an atmosphere that induces guests to have Ameristar as their casino of choice; responsible for actively building and retaining customer relations and acts as a mentor to employees to provide superior...
The director surveillance is responsible for providing management and oversight for both clandestine and overt surveillance of the assets, employees, vendors, guests, and visitors of Hollywood Casino in order to safeguard funds, property, and physical safety. The director will be dedicated to well documented procedures well trained and alert staff and will enjoy an extraordinary positive relationship with departments, regulators, and senior management in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals. ESSENTIAL RESPONSIBILITIES - Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives- Reports budget concerns/deviations to Executive Management/GM-...
- Responsible for the washing all dishes, glassware, silver, kitchen ware, and utensils, cleaning of all equipment, floor mats, floors in all kitchen areas, and walls, where applicable.- Responsible for cleaning floors, mats, and hallways in back of house in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Perform daily cleaning projects as directed by supervisors. - Clean all floor mats. - Sweep, scrub, and mop all kitchen floors and walls to remove food, debris, and grease.- Clean behind and under all equipment. - Maintain hood vent system, ovens, and cleaning of equipment. - Clean and sanitize all counters, shelves, and garbage cans. - Become well-versed in all ware washing equipment operation and maintenance....
The dishwasher is responsible for washing and drying dishes, cookware, and kitchen utensils by hand or using a dishwasher. They also clean meat slicers, ovens, fridges, cooker hoods, and other kitchen equipment. They wash and disinfect kitchen floors and surfaces, remove kitchen waste, and provide assistance to cooks/chefs and other kitchen personnel where necessary. ESSENTIAL RESPONSIBILITIES - Inspects, operates, and troubleshoots utility machinery/equipment- Completes work requests when needed - Cleans up after banquets- Distributes appropriate dishware assigned to a specific function and verifies items returned- inspects equipment used for transporting materials for events and reports any damages- Maintains inventory of dishware- Organizes storerooms and chemical...
What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Dishwasher, you will:Shift: 3:00pm - 11:30pm | Pay: Starting at $14.00 per hour- Cleans and sanitizes all dishware, glassware, and silverware. - Maintains cleanliness and organization of all kitchen areas and equipment. - Maintains a pace of work which allows supplies to be cleaned and put in their proper place which meets business demands. - Cleans and sanitizes all kitchen equipment while preparing tableware for washing, i.e., scrapes plates, pre-soaks silverware....
- All duties may change or be altered as determined by the Lead Steward on duty.- Maintains all BOH work areas (kitchens, prep areas, and dish rooms), equipment (stoves, grills, stove hoods, oven hoods, deep fryers and fryer boil-out, etc.), and assists with the daily cleaning and in accordance with OSHA and ServSafe standards. - Removes garbage and trash from all operating venues, ensure all trash cans are clean and relined. - Clean mechanical devices as needed, i.e. dishwashers, combi ovens, ice cream machines and smoker. - Adheres to safety, proper cleanliness and sanitation standards as set forth by Company and Departmental Guidelines and ServSafe. - Maintains cleanliness and sanitary conditions in all kitchen and food storage areas by scrubbing the floors, cleaning...
- Performs duties to load and unload dishwashers; cleans Food & Beverage areas as well as food storage and preparation equipment. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Properly operates dish machine to clean several items including but not limited to soiled dishes, utensils, and cookware. - Ensures all items are clean and sanitized before returning to appropriate shelves. - Properly maintains the dish machine with the appropriate additives in order to clean and sanitize all items. - Properly maintains dish machine temperature log book. - Cleans all areas of Food & Beverage facilities. - Cleans and properly maintains all...
- Performs duties to load and unload dishwashers; cleans Food & Beverage areas as well as food storage and preparation equipment. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Properly operates dish machine to clean several items including but not limited to soiled dishes, utensils, and cookware. - Ensures all items are clean and sanitized before returning to appropriate shelves. - Properly maintains the dish machine with the appropriate additives in order to clean and sanitize all items. - Properly maintains dish machine temperature log book. - Cleans all areas of Food & Beverage facilities. - Cleans and properly maintains all...
- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Support the internal and external recruitment efforts for the property accordingly. - Responsible for greeting applicants and employees in a positive, upbeat manner while answering questions, assisting with application process, answering phone calls and administering selection assessments. - Responsible for the maintenance of the Applicant Tracking System to include posting and removal of positions and candidate documentation, assist in the review of request for transfers and applications requirements are met of job desired, and tracks transfer process including personnel requisition and personnel action.- Ensure...
- You must have 2 years of Table Games experience within the last 10 years as a Certified Dealer.- Provides customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest.- As a dealer, must have the ability to deal multiple games as listed above while ensuring game protection in accordance with policy and procedures. Position requires that cast member be able to fill in as a supervisor when needed.- As a Senior Dealer, has the ability to supervise dealers, protect the integrity of the game at all times, assist guest when needed, enforce procedures related to games.- As a Senior Dealer, must be able to accurately complete any and all necessary documentation needed to properly track guests’ play and issue...
General Accountabilities:- Exchanges paper currency for playing chips.- Checks accuracy of table bank inventory, marker, and table fill and table Credit documents. - keep track and record buy-ins, wins, losses, and bet amounts in compliance with established Pit procedures. - Collects and replaces Casino Chips as needed. - Review playing cards prior to guest playing.- Promotes outstanding customer and team member relations. - Ensure the initiation of fills and credits to tables. - Ensures tables are opened and closed in designed areas based off business demands.
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
ESSENTiAL DUTiES AND RESPONSiBiLiTiES The following and other duties may be assigned as necessary: - Ability to sustain a high level of confidentiality and professionalism. - Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with team member relations issues. - Ability to work collaboratively and communicate effectively with team members at all levels of the organizations. - Uses diplomacy and tact to build constructive and effective relationships including during high-tension situations. - Ability to obtain support for ideas and actions from subordinates, peers, or superiors in order to accomplish a task or goal. - Highly organized and detail oriented - Deals with simple and complex concepts effectively. - Ability to identify circumstances...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests. - Maintains knowledge of all aspects of the games dealt. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection. - Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service...
- Remove cash boxes from slot machine and replace with empty cash box using procedures that are within Internal Controls and Maine State Gaming Regulations - Transports all collected cash boxes to the Count Room following predetermined route- Ensure key control procedures are followed- Operates automated currency equipment to count and process tickets/currency removed from the cash boxes- Prepares Cash Storage Box Report with supporting documentation obtained from the counting of the cash boxes- Responsible for packaging currency and tickets/currency into predetermined amounts for later use by the Main Bank or the deposit.- Transports the verified tickets/currency to the Main Bank and ticket storage area within Internal Controls and Maine Sate Gaming Regulations- Complete...
- Responsible for stocking of all products, as needed, during shift and at end of shift. - Operates cash register: takes money or other tenders from customers and counts back appropriate change. Counts money in register before and after each shift and properly records closing transactions. - Cleans and sanitizes working/ kitchen areas in outlets, both behind the line and in dining area. - Assures that tables are bussed and maintains dining area by returning tables and chairs to proper locations, as needed.- Assures that empty containers and rolling trash/cardboard dumpsters are taken to receiving dock, as needed. Monitors disposal of garbage and cardboard to respective dumpster at dock. - Prepares and serves food to customers. - Serves alcoholic and non-alcoholic...
- Responsible for stocking of all products, as needed, during shift and at end of shift. - Operates cash register: takes money or other tenders from customers and counts back appropriate change. Counts money in register before and after each shift and properly records closing transactions. - Cleans and sanitizes working/ kitchen areas in outlets, both behind the line and in dining area. - Assures that tables are bussed and maintains dining area by returning tables and chairs to proper locations, as needed.- Assures that empty containers and rolling trash/cardboard dumpsters are taken to receiving dock, as needed. Monitors disposal of garbage and cardboard to respective dumpster at dock. - Prepares and serves food to customers. - Serves alcoholic and non-alcoholic...
General Accountabilities: - Responsible for the operations and maintenance of equipment to provide utilities such as light, heating, air conditioning, and room maintenance. - Schedules inspections and maintenance on equipment at periodic intervals to detect malfunctions or need for repair, adjustment, or lubrication. - Responsible for all general maintenance and repair of minor problems throughout the building as directed by a supervisor. - Ensures adherence to OSHA regulations and internal safety policies and procedures. - Performs minor structural repairs including sheet rock, doors, trim, and plumbing. - Reports inventories and work schedules to maintenance supervisor every day. - Maintains engineering for HVAC, ductwork, piping, plumbing, and fire protection. -...
