Job Listings

- Responsible for directing the overall operations and staff of the casino Sportsbar.- Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives.- Reports budget concerns/deviations to the Director.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and addresses...

ADMINISTRATIVE/DEPARTMENTAL FUNCTIONS- Act in the absence of and be accountable to the EVS/Stewarding Manager.- Coordinate daily Environmental Services with all other- Identify and take appropriate/necessary action to resolve environmental issues/concerns.- Must have computer skills with some knowledge of computerized time management.- Follow cleaning schedule (daily, weekly, monthly, etc.).- Clean assigned areas, furnishings and fixtures according to established Environmental Services procedures and standards.- Inspect furnishings for wear and defects and report any findings to facilities.- Replenish supplies and report supply and equipment needs to supervisor.- Report to supervisor any change in habits or physical appearance of a team member.- Use resources...

- Supervises and coordinates the day to day activities of workers engaged in cleaning and maintaining premises. - Inspects assigned areas in order to provide feedback to management and team members on the cleanliness and maintenance of those areas against standards. - Provides training, coaching, and counseling to Housekeeping team members in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.   - Creates maintenance requests by filling out work orders. - Controls and accounts for all Housekeeping keys as per standards. - Reviews workflow and...

- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Ensures the...

- Responsible for supervising staff and the overall daily management of the EVS employees and departments.- Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures customer service standards are followed by all team members and...

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance...

- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates. - Cleans all escalators and elevators. - Knows where all...

- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur - Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters - Familiar with the proper use of chemicals and equipment - Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day - Responsible for providing exceptional customer service to all guests

- Adheres to all departmental and property policies and procedures regarding guest service standards.- Cleans slot machines, ash trays, trash cans, restrooms, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas.- Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur.- Cleans up any biohazardous materials according to established guidelines.- Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment.- Replaces toilet tissue and refills paper towel dispensers.- Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates.-...

-Displays a solid understanding of all cleaning equipment and use of related cleaning chemicals.-Walk the entire casino and building complex public areas cleaning anddemonstrating procedures.-Clean lobbies, public and employee restrooms, offices, meeting rooms, food/beverage outlets and all back of house areas.-Submit written inspections to appropriate management.-Follow through on all projects completed and/or scheduled.-Know cleaning supplies available and how to use them properly.-Have working knowledge of equipment and be able to demonstrate its proper operation to others.-Follow company and departmental policies and procedures.-Follow established key and chemical procedures.-Follow and enforce safety and lost and found procedures and guidelines for energy conservation.-Know proper...

- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas   - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur - Cleans any bio hazardous materials when it occurs  - Removes trash from the trash container and places into the dumpsters - Familiar with the proper use of chemicals and equipment - Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day - Responsible for providing exceptional Red Carpet Customer Service to all guests

ESSENTIAL DUTIES AND RESPONSIBILITIES:- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas  - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur- Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters- Familiar with the proper use of chemicals and equipment- Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day- Responsible for providing exceptional Red Carpet Customer Service to all guests

- Accountable for the overall cleanliness and presentation of the entire property.- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Performs duties to clean and sanitize areas of the property.- Responsible for cleaning of blood spills and bodily fluids.- Maintains ongoing awareness of safety and responds to emergencies accordingly.- Cleans and maintains offices, hallways, lobbies, lounges, restrooms, elevators, stairways, escalators, slot machines, table games, and other areas.- Keeps storage rooms clean and organized.- Replenishes restroom supplies. - Sweeps, mops, and vacuums floors.

QUALIFICATION REQUIREMENTS   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. This position works with several types of chemicals; proper precautions are taken. This position occasionally works outside and is subject to all weather conditions. Ability to move around work area effectively and efficiently. Ability to inspect and clean areas of responsibility. Must be able to balance, climb and crawl as position is at times required to use ladders, as well as clean ground level...

- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Strip and wax floors to include base boards. - Shampoo and spot clean carpeted areas. - Use extractor equipment, floor scrubbers, shampoo machines, polishing machines, special vacuum cleaners and scrubbers. - Move office equipment and items as directed. - Clean interior and exterior windows. - High degree of customer contact.- Clean signage, light fixtures, vents, decorative greenery, railings, artwork and elevators.- Comply with state,...

- Operating carpet shampooer and buffer- Going up in the scissor lift to clean ceiling fixtures - Recognizing and ensuring appropriate chemicals are used when cleaning and mixing appropriate chemicals - Moving furniture and cleaning of assigned areas - Maintaining and cleaning machines after use - Reporting any problems to Supervisor - Adhering to all company policies and procedures- Mopping, scrubbing, rinsing and polishing hard floors- Moving, rearranging and cleaning furniture - Operating and controlling all mechanical equipment including rotary machines, blowers and back vacuums - Other duties as assigned by Leadership - Providing exceptional Red Carpet Customer Service to all guests

- Service assigned areas daily, including sweeping and mopping, emptying trash, dusting, polishing, and general cleanliness of all public areas in the hotel including, lobbies, restaurants, bar and lounge, elevators and all public restrooms.   - Maintain the highest standards to ensure the quality and cleanliness in the Casino/Hotel and other required areas - Assume the responsibility for keeping the assigned area maintained in accordance with policies and procedures - Clean between slot machines, remove papers and glasses, and discard all empty bottles - Empty and clean ashtray - Keep all slot chairs/table games chairs clean in assigned area - Wipe down all slot machines, changes booths and change banks located in assigned area - Remove spots from mirrors, doors and walls...

This position is responsible for the outside/grounds cleanliness and/or heavy duty cleaning inside casino. Inside casino duties include marble and hardwood floor cleaning, high dusting of ledges, general cleaning of restrooms, and carpet shampooing. Outside duties consist of upkeep of all areas around the Greektown Casino-Hotel property.   Essential Functions  - Maintain the highest standards to ensure the quality and the cleanliness in the casino and other required areas- Keep marble and hardwood floors polished and cleaned- Shampoo assigned carpeted areas as assigned- Utilization of specialty equipment to dust high areas- Able to operate lift for high dusting- Deep cleaning of restrooms as assigned- Maintain cleanliness of Greektown Casino-Hotel parking structure-...

- Resolves ViP guest opportunities, conflicts, and complaints on behalf of the company in a fair and equitable manner. - Develops relationships with ViP players to grow ViP player base and increase company revenues by assuring customer retention and repeat business. - Attracts and manages ViP customers through weekly telemarketing and in-person contact on the casino floor. Exercises discretion to provide ViP guests with hospitality arrangements, including rooms, food, and beverages; assists with special requests. - Devotes significant time to being visible and available on the casino floor in order to meet and greet ViP guests during individual visits, as well as during special events. - Highly knowledgeable of Credit procedures, if applicable. Encourages the use of Credit and may extend...

- Develop and maintain business relationships through E-mail, telemarketing, direct contact, and enhanced guest service. - Utilize Sales Force (CMS) tracking for all player contacts, profile preferences, and tasks.  Complete all Sales Force task requirements in a timely manner.  Review all monthly metrics with the Manager of Player Development and set quarterly goals.  - Develop and maintain technical skills to maximize the use of patron data systems. - Establish a direct line of communication with all service departments for the purpose of caring for high-value players. - Monitor patron activity and profitability of all assigned players. - Through personal confidence and attentive, caring demeanor, manage all manners of guest service interaction. - Assist in all high-end...