Job Listings

- Operating carpet shampooer and buffer.- Going up in the high lift to clean ceiling fixtures.- Recognizing and ensuring appropriate chemicals are used when cleaning and mixing appropriate chemicals.- Moving furniture and cleaning of assigned areas.- Maintaining and cleaning machines after use.- Reporting any problems to Supervisor.- Adhering to all company policies and procedures.- Mopping, scrubbing, rinsing and polishing hard floors.- Moving, rearranging and cleaning furniture.- Operating and controlling all mechanical equipment including rotary machines, blowers and backpack vacuums.- Providing exceptional Customer Service to all guests.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable...

• Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.• Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage. • Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.• Clean and service restrooms including replenishing bathroom supplies. • Maintain accuracy of restroom sheets after cleaning• Stock and supply all service...

- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ability to use internal radio & earpiece to communicate to team.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Strip and wax floors and clean base boards. - Vacuum and Shampoo ALL carpeted areas. - Power wash ALL bathrooms- Ensure proper storage of cleaning products in all EVS designated areas.- Use extractor equipment, floor scrubbers, shampoo machines, polishing machines, special vacuum cleaners and scrubbers. - Move office equipment and items as directed. - Clean interior and...

- - Operating carpet shampooer and buffer - Going up in the scissor lift to clean ceiling fixtures - Recognizing and ensuring appropriate chemicals are used when cleaning and mixing appropriate chemicals - Moving furniture and cleaning of assigned areas - Maintaining and cleaning machines after use - Reporting any problems to Supervisor - Adhering to all company policies and procedures - Mopping, scrubbing, rinsing and polishing hard floors - Moving, rearranging and cleaning furniture - Operating and controlling all mechanical equipment including rotary machines, blowers and back vacuums - Providing exceptional RedCarpet Customer Service to all guests - Cleaning and picking up trash in the parking lots and on all garage levels - Driving the Property’s Gator...

SUMMARYThis position will be responsible for maintaining a clean, safe and attractive environment for team members, patrons and vendors of Argosy Casino. This is a non-supervisory position.ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, shampooing, stripping, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain...

- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - Training of all new hires to properly perform the following duties consistently, - Vacuums, sweeps, shampoos, and hand brushes; removes stains, gum, and debris.- Clean all glass and mirrors in assigned areas; cleans all slot machine chrome and glass in assigned areas; cleans all overhead brass.- Cleans walls, ceilings, vents, lights, and fixtures in office areas; cleans glass and mirrors in office areas; cleans and polishes brass in areas; porter pan, vacuums, and spot clean carpets; vacuums and dusts furniture; shampoos upholstered...

- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - Training of all new hires to properly perform the following duties consistently, - Vacuums, sweeps, shampoos, and hand brushes; removes stains, gum, and debris.- Clean all glass and mirrors in assigned areas; cleans all slot machine chrome and glass in assigned areas; cleans all overhead brass.- Cleans walls, ceilings, vents, lights, and fixtures in office areas; cleans glass and mirrors in office areas; cleans and polishes brass in areas; porter pan, vacuums, and spot clean carpets; vacuums and dusts furniture; shampoos upholstered...

- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - Training of all new hires to properly perform the following duties consistently, - Vacuums, sweeps, shampoos, and hand brushes; removes stains, gum, and debris.- Clean all glass and mirrors in assigned areas; cleans all slot machine chrome and glass in assigned areas; cleans all overhead brass.- Cleans walls, ceilings, vents, lights, and fixtures in office areas; cleans glass and mirrors in office areas; cleans and polishes brass in areas; porter pan, vacuums, and spot clean carpets; vacuums and dusts furniture; shampoos upholstered...

- Service assigned areas daily, including sweeping and mopping, emptying trash, dusting, polishing, and general cleanliness of all public areas in the hotel including, lobbies, restaurants, bar and lounge, elevators and all public restrooms.   - Maintain the highest standards to ensure the quality and cleanliness in the Casino/Hotel and other required areas - Assume the responsibility for keeping the assigned area maintained in accordance with policies and procedures - Clean between slot machines, remove papers and glasses, and discard all empty bottles - Empty and clean ashtray - Keep all slot chairs/table games chairs clean in assigned area - Wipe down all slot machines, changes booths and change banks located in assigned area - Remove spots from mirrors, doors and walls...

- Responsible for providing guidance and daily supervision to staff in the department on designated shift. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Assists with oversight of the day-to-day cleaning of the casino property. - Keeps accurate inventory of supplies and equipment;...

 - Promote the facility, services, programs, and events while interacting with Marketing, Table Games, Hotel, Slots, Public Relations, and casino guests.  - Build customer database and player loyalty through recruitment and retention techniques including actively recruiting new members for the Penn Play program.  - Player retention using direct mail and telemarketing, inactive player reactivation, hosting parties and participation in promotions, special events, gaming tournaments along with acting as a liaison between players and the Marketing and Player Development departments. - Provide personalized services to guests, focused solely on players that meet the criteria of the Cactus Pete’s Casino Host program, as well as creating new business and bringing back inactive players to...

- Develop and maintain business relationships through E-mail, telemarketing, direct contact, and enhanced guest service. - Utilize Sales Force (CMS) tracking for all player contacts, profile preferences, and tasks.  Complete all Sales Force task requirements in a timely manner.  Review all monthly metrics with the Manager of Player Development and set quarterly goals.  - Develop and maintain technical skills to maximize the use of patron data systems. - Establish a direct line of communication with all service departments for the purpose of caring for high-value players. - Monitor patron activity and profitability of all assigned players. - Through personal confidence and attentive, caring demeanor, manage all manners of guest service interaction. - Assist in all high-end...

- Resolves ViP guest opportunities, conflicts, and complaints on behalf of the company in a fair and equitable manner. - Develops relationships with ViP players to grow ViP player base and increase company revenues by assuring customer retention and repeat business. - Attracts and manages ViP customers through weekly telemarketing and in-person contact on the casino floor. Exercises discretion to provide ViP guests with hospitality arrangements, including rooms, food, and beverages; assists with special requests. - Devotes significant time to being visible and available on the casino floor in order to meet and greet ViP guests during individual visits, as well as during special events. - Highly knowledgeable of Credit procedures, if applicable. Encourages the use of Credit and...

*Must be Fluent in Cantonese or Mandarin *Base salary plus quarterly bonus eligibility- Resolves ViP guest opportunities, conflicts, and complaints on behalf of the company in a fair and equitable manner. - Develops relationships with ViP players to grow ViP player base and increase company revenues by assuring customer retention and repeat business. - Attracts and manages ViP customers through weekly telemarketing and in-person contact on the casino floor. Exercises discretion to provide ViP guests with hospitality arrangements, including rooms, food, and beverages; assists with special requests. - Devotes significant time to being visible and available on the casino floor in order to meet and greet ViP guests during individual visits, as well as during special events. - ...

- Manages and oversees food storage, preparation and production, and menu creation; determines efficient use of food items.  - Responsible for designing and coordinating menus for all restaurant facilities and banquet facilities. - Responsible for all food related costs and other cost associated with the food service operations on property.  - Responsible for facility maintenance with the Food and Beverage areas.  - Effectively manages the food service staff and ensures Red Carpet Readiness.  - This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Manages employees engaged in food preparation and production. - Reviews preparation and production...

- Achieves desired results through established methods, procedures, and guidelines to maintain designated standards and high-quality service.- Monitors results through inspection, evaluation, and analysis; makes changes if necessary, to achieve goal.- Maintains food costs and labor percentiles. - Maintains consistent food quality for all Food & Beverage outlets. - Responsible for the development and implementation of menus for all food outlets. - Assists Director/VP with the implementation and updating of the Food & Beverage inventory Control System. - Responsible for the oversight of Food & Beverage Back of House leadership staff.- Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and...