Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the grant date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants.- Discounted bus tickets - Hot meal served by the Leadership team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Maintains engineering for HVAC, ductwork, piping, plumbing, and fire protection.- Reviews assigned work orders and determines work priorities.- Installs machines, tools, and equipment to ensure continuous operations.- Inspects kitchen machines and equipment for conformance with operational standards.- Inspects, repairs, and adjusts HVAC equipment.- Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation.- Makes minor electrical repairs including but not limited to repair and replacement of outlets, light fixtures, and equipment.- Adheres to departmental quality standards.- Follows all safety rules.- Adheres to all regulatory, departmental, and company policies and procedures.- Performs preventive maintenance to equipment on a scheduled basis.- Assists with snow removal.- Responds to maintenance calls.- Maintains strict confidentiality in all company matters.
Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the grant date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants.- Discounted bus tickets - Hot meal served by the Leadership team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Install, maintain and repair various types of wall covering.- Installing, repairing drywall and preparing it for paint or wall covering or other finishes.- Maintain an inventory of materials and tools needed to perform repairs and installations of the different types of wall covering and other finishes.- Be able to recommend various preventative maintenance steps needed on the various wall covering surfaces as required.- Working as part of a team you must be willing and able to help out in other areas of the Facilities department when needed.- This is a uniformed position which requires that team members are in compliance with the uniform appearance standards.
- Maintains engineering for HVAC, ductwork, piping, plumbing, boilers, and fire protection. - Reviews assigned work orders and determines work priorities. - installs machines, tools, and equipment to ensure continuous operations. - inspects kitchen machines and equipment for conformance with operational standards; repairs refrigerator equipment as needed. - inspects, repairs, and adjusts HVACequipment. - Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation. - Makes minor electrical repairs, including but not limited to repair and replacement of outlets, light fixtures, and equipment; fixes all property electronic equipment (except for slot machines and computers) by repairing minor damage to parts and wiring and replacing failed components. - Adheres to departmental quality standards; follows all safety rules. - Fabricates, repairs, and maintains mechanical devices, motors, and pumps; performs painting, carpentry, and upholstery work as required. - Adheres to all regulatory, departmental, and company policies and procedures. - installs and maintains all tile, marble floor materials, carpet, and carpet tiles. - Performs preventive maintenance to equipment on a scheduled basis. - Assists with snow removal. - Responds to maintenance calls and provides courteous, timely, and expert service. - Maintains strict confidentiality in all company matters.
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- The Entertainment Manager is responsible for managing performances, events, artists, and entertainers. This includes all live entertainment, festivals, or partnership events.- Source, book, contract and execute all entertainment.- Assist in executing marketing plans for all entertainment events.- May be responsible for hosting and emceeing certain entertainment events such as trivia, tournaments, etc.- Development of comprehensive marketing programs to promote the venue and entertainment schedule.- Coordinate co-op marketing opportunities with sponsors and partners.- Coordinate all lodging, transportation, riders, and meals for performers.- Process contracts, tax forms, billing, and payments for all entertainment expenses.- Negotiate and finalize all riders for performers. - Create proforma and post event analysis for property executive team.- Manage all tracking and ticketing and comp ticket inventory.- Responsible for assisting in the budget process for the department and providing recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.- Enhance guest interactions by providing a friendly greeting, offering directions, answering questions, making announcements, and creating an upbeat and positive atmosphere.- Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. - Maintains strict confidentiality in all departmental and company matters.- Responsible for planning and organizing the regularly scheduled entertainment acts for all performances on property. Dress in appropriate uniform/attire based upon event/venue, occasionally a costume may be used.
- Operates sound, lighting, and video equipment for all entertainment programs. - Coordinates equipment operation with material presented, according to notations in script or instructions of performer. - Performs preventative maintenance and ensures equipment is in good working order; makes minor adjustments and repairs to equipment; logs repairs with proper documentation and notifies management when correction of major malfunctions is necessary. - Positions, installs, and connects equipment such as microphones, amplifiers, and lights. - Installs, terminates, tests, and labels a variety of low voltage and AV-specific cable types: CAT5/6, coax, speaker wire, and sensors. - Installs and properly supports a variety of AV components, including but not limited to video displays, projectors, screens, and speakers. - Assists with the installation and termination of AV equipment racks and automation control systems. - Performs start-up and basic debugging of AV and automation systems. - Maintains records and inventory of all cabling and equipment to ensure proper quantities for upcoming events. - Assists management in coordination of all performances and entertainment. - Administers control panels to trigger playback of prerecorded and live video features. - Facilitates successful events by meeting with performers and bands as they arrive at the venue; assists with setup and testing. - Performs daily rounds to check and adjust all audio and video signals throughout the property. - Monitors the performance and accuracy of Digital Signage System. - Updates content on digital signage templates as requested by the Marketing department. - Develops and maintains a good rapport with the Marketing department, other departments and guests. - Maintains strong communication with supervisor regarding status and functionality of equipment. - Assists group guests with AV needs. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.- Maintains strict confidentiality in all company matters.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. - Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities.- Provides fast, friendly, professional, and responsive customer service to guests. - Maintains cleanliness of designated area. - Ices and fills all non-alcoholic drinks for servers. - Provides work direction to assigned bar attendants. - Opens and closes bar according to established procedures. - Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’ food transactions, including tips. - Resolves service issues according to established guidelines. - Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. - Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities.- Provides fast, friendly, professional, and responsive customer service to guests. - Maintains cleanliness of designated area. - Ices and fills all non-alcoholic drinks for servers. - Provides work direction to assigned bar attendants. - Opens and closes bar according to established procedures. - Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’ food transactions, including tips. - Resolves service issues according to established guidelines. - Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Responsible for the daily Audit of Cage, Slots, Table Games, gaming, and non-gaming revenue areas.- Prepares exception reports for instances of non-compliance with operational practices; engages team members and trains them appropriately to mitigate future occurrences.- investigates and reports to supervisor any discrepancies determined through Audit process.- Prepares journal entries to record daily revenue and/or cashier activity.- Maintains accurate records and files pertaining to daily Audits of areas of responsibility.- Prepares and accumulates information used to prepare the Daily Operating Report.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to supervisor.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- Plan and execute all promotions, giveaways, drawings, and VIP events - Provide excellent face to face customer service - Provide recaps and feedback from all promotions - Create and distribute marketing materials to other departments - Coordinate and lead promotional planning - Able to stand for extended periods of time during promotions and events- Build strong relationships with other departments and vendors - Learn promotional program platforms and databases - Document promotional details, build, and review
- Adheres to established departmental and property policies and procedures regarding guest service standards.- Responsible for the repair, maintenance, and general operating condition of slot machines.- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.- Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance.- Utilizes shop machines to fabricate standard or routine parts.- Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either.- Responsible for the inspection, installation, and removal of slot machines.- Maintains player-tracking system and EZ Pay equipment.- Responsible for completing all regulatory and company operational logs/forms correctly (e.g., slot machine meter logs, parts logs, conversion forms, etc.).- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- Protects company assets by observing the activities of employees and customers via surveillance cameras.- Reviews video footage on cases of patron/internal control disputes. - Completes daily activity report and notes any pertinent facts. - Monitors recording equipment and checks equipment operation.- Notifies appropriate person when infractions, cheating, etc., are observed, including MGC agent on duty.
- Maintain overall buffet presentation and keep in a clean organized manor. - Promotes good internal and external guest relations. - Evaluate food line (hot and cold items) and replace food as needed. - Set up and replenish all salad bar items, also to include desserts (cakes and ice cream). - Keep ice cream machine full and clean with condiments and cones. - Prepare waffles, pancakes, French toast, eggs and omelets to order. - Handle a knife and fork to carve food items. - Properly garnish buffet food items. - Keep hot food warmers filled with water if needed. - Restock bread baskets, soufflè cups, butter crocks, plates, bowls and saucers. - Keep back house work station cleaned and wiped down. - Bring meat to meat carving station and replenish as needed. - Keep walk-in and reach-in’s clean and organized. - Check temperatures of food items hot and cold. - Keep soup wells and ice stations filled to correct levels. - Prepare Pizza’s, cobblers and puddings as needed. - Keep all areas free debris and spills. Keep floors clean at all time and place wet floor signs out when they are wet - Make sure salad bar and hot line is filled at change of shift.
- Maintain overall buffet presentation and keep in a clean organized manor. - Promotes good internal and external guest relations. - Evaluate food line (hot and cold items) and replace food as needed. - Set up and replenish all salad bar items, also to include desserts (cakes and ice cream). - Keep ice cream machine full and clean with condiments and cones. - Prepare waffles, pancakes, French toast, eggs and omelets to order. - Handle a knife and fork to carve food items. - Properly garnish buffet food items. - Keep hot food warmers filled with water if needed. - Restock bread baskets, soufflè cups, butter crocks, plates, bowls and saucers. - Keep back house work station cleaned and wiped down. - Bring meat to meat carving station and replenish as needed. - Keep walk-in and reach-in’s clean and organized. - Check temperatures of food items hot and cold. - Keep soup wells and ice stations filled to correct levels. - Prepare Pizza’s, cobblers and puddings as needed. - Keep all areas free debris and spills. Keep floors clean at all time and place wet floor signs out when they are wet - Make sure salad bar and hot line is filled at change of shift.
- Maintain overall buffet presentation and keep in a clean organized manor. - Promotes good internal and external guest relations. - Evaluate food line (hot and cold items) and replace food as needed. - Set up and replenish all salad bar items, also to include desserts (cakes and ice cream). - Keep ice cream machine full and clean with condiments and cones. - Prepare waffles, pancakes, French toast, eggs and omelets to order. - Handle a knife and fork to carve food items. - Properly garnish buffet food items. - Keep hot food warmers filled with water if needed. - Restock bread baskets, soufflè cups, butter crocks, plates, bowls and saucers. - Keep back house work station cleaned and wiped down. - Bring meat to meat carving station and replenish as needed. - Keep walk-in and reach-in’s clean and organized. - Check temperatures of food items hot and cold. - Keep soup wells and ice stations filled to correct levels. - Prepare Pizza’s, cobblers and puddings as needed. - Keep all areas free debris and spills. Keep floors clean at all time and place wet floor signs out when they are wet - Make sure salad bar and hot line is filled at change of shift.
- Responsible for clearing all table and resetting them for new seating in accordance with venue standards - Ensure each table is ready for guests arrival in accordance with venue standards - Responsible for approaching newly seated guests, serving bread, butter, water, etc. in a timely and pleasant manner working with servers to expedite service at all tables - Perform service duties for servers by picking up their orders when ready in the kitchen and delivering them - Monitor tables to assess guests’ needs and anticipate and respond to guest requests when meal had been completed keeping table clear to provide a clean, neat, eating area - Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards - Attendance at pre-shift meetings - Responsible for maintaining a regular and consistent attendance record - Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation - Declare tips through time and attendance system at the end of each shift
- Inspect equipment daily and ensure that it is in proper working condition to maintain the track and barn area; correct issues as needed. - Perform preventative maintenance on all equipment as scheduled. - Keep daily records of all work that is performed on each piece of equipment. - Repair/maintain equipment including but not limited to oil filter and tire changes, fluid refilling, greasing, etc. - Initiate purchase order for parts and machines. - Knowledge and experience of welding. - Mandatory snow removal.
- Operate general equipment such as tractors, horse ambulance, and pick up trucks, for the purpose of maintaining Hollywood Casino at Penn National Race Course grounds in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Prepare equipment for use each day and make proper equipment changes according to the weather.- Prepare track, paddock, and barn areas for racing by watering, harrowing, floating, fixing washouts, and placing pipes and cones when and wherever necessary to ensure proper training and racing conditions are met.- Must maintain the speed, when operating equipment, that will ensure the safety of the horses and riders.- Open and close track gates for other tractor drivers.- Check equipment for proper function after each shift.- Clean equipment (inside and out), make any minor adjustments, and return equipment to their proper station each night; report anything more than a minor problem to supervisor.- Shovel the board and outside fence. - Pass on any information as to the condition of the track to supervisor and/or department manager. - Assist with the loading and unloading of the injured horses when requested by maintaining radio contact with the Stewards. - Verify working condition of the radios before the first race.
Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the grant date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants.- Discounted bus tickets - Hot meal served by the Leadership team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: As an Esthetician, you are responsible for treating clients with spa facials, waxing, and specialty treatments including product usage, to enhance client’s appearance and aid in the general wellness of the client.- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with guests in all types of business conditions and the ability to work harmoniously with coworkers. - Provides comprehensive skin care consultation to evaluate skin condition and appearance to apply appropriate techniques and products. - Addresses the unique needs of each client in treating the facial skin to maintain and improve its appearance using specialized techniques and products, such as peels and masks. - Cleanse clients’ skin with water, creams, gels and/or lotions to remove excess dirt, oil, makeup and product. - Utilize steamer to detoxify the skin and open pores, performing simple extractions to remove blackheads with precision and care, as needed. - Inform and educate guests on new, innovative products, and facial services and programs to build a strong client base and promote health. - Demonstrate how to clean and care for skin properly and recommend any skin-care regimens. - Demonstrate and sell spa products and cosmetics. - Maintain the treatment rooms ensuring they are presentable, stocked and meet sanitation requirements. - Greets guests and offers instruction and assistance with spa facilities. - Follows all safety procedures. immediately notifies security and supervisor of accidents and potential safety hazards. - Maintains adequate supply of towels and sundry items. Monitors inventory and notifies manager when ordering is necessary.
- Effectively comprehends Special Event Orders to insure all guest requests are delivered. - Assists in the set up and break down of special events. - Sets up bar and serves guests bar drinks as needed.- Enter all orders into micros in a timely matter when working as a cashier, server or bartender. - Observes diners to respond to any additional requests.- Follows steps of service as outlined in training manual.- Totals bill and accepts payment in accordance with all Food and Beverage internal controls as needed.- Maintains proper table maintenance standards when serving guests. - Completes any task assigned by manager, supervisor or chef.- Communicates immediately to the supervisor all guest comments or concerns.- Performs other duties as may be assigned by department and/or company management- Regular participation in scheduled special events are required- Adhere to HCCTR as well as all Food and Beverage Policies and service standards.- Must deliver ACES Guest Service to every guest during every transaction.- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and Company standards and programs.- Committed to consistently delivering the highest quality of food & service to local and international guests in order to ensure repeat visits.- Ensure that sanitation in all food outlets meets and/or exceeds Health Department and OSHA guidelines. - Demonstrate and exhibit characteristics and behavior in accordance with Property and Departmental Service Guarantees, and Property Core Values.- Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.- Maintains valid WV Racing License, Food Handlers permit and TIPS certifications
- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures the day-to-day cleaning of the Casino property is performed to established standards on a designated shift. Also ensures deep cleaning activities are performed with minimal impact to operations, during applicable shift.- Responsible for inspecting work Inspects completed work.- Responsible for keeping supply par levels according to standard operating procedures on a designated shift. Makes recommendations for needed supplies and equipment. - Assists in ordering all supplies and equipment inventory.- Responsible for ensuring OSHA standards are followed. - Responsible for ensuring department has all necessary tools to complete tasks and that all equipment is in working order.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
