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- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitor guest consumption of alcohol and intervene as needed according to company policy and T.I.P.S training.- Promote gaming events and promotions.- Must process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Maintain a clean and stocked workstation. - Comply with state, company, and department policies and regulations.- Must have open availability including all...
Prepares and sets dining room and service areas according to BEO and department standards.· Greets guests and answer questions regarding food items, beverages and service.· Ensures all course and beverages are served promptly. This included plated, buffet style or family style events.· Maintains a professional appearance at all times, clean and well groomed as per standards.· May present, open and pour wine.· Assists with break down of salad dishes, glassware and linen.· Follows all policy and procedures according to company and department.· Maintains all work areas (cleanliness and safety) throughout shift, responsible for closing duties according to department standards.· Maintains the highest standards of professionalism to guests and co-workers.· Works quickly and...
POSITION SUMMARY The Banquet Executive Chef is responsible for the overall culinary operations of banquet and catering functions, ensuring the highest quality food production, presentation, and service. This role leads the banquet culinary team in executing large-scale events, meetings, and special functions while maintaining cost controls, food safety, and exceptional guest satisfaction. - Achieve desired results through established methods, procedures and guidelines to maintain desired standards, and high-quality service. Monitor results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result. - Maintains food costs and labor percentiles. - Maintains consistent food quality for all designated outlet(s). - Responsible for the...
- Assembles banquet room with proper linen and glassware as directed by supervisor.- Supplies and replenishes banquet/meeting rooms with clean glassware and fresh water.- Breaks down all banquet/meeting rooms upon conclusion of event.- Returns all equipment to its proper storage area.- Vacuums each room at conclusion of event.- Maintains established cleaning schedule of banquet space.- Prepares tableware for washing.- Collects all soiled pots and washes/restacks cleaned pots on shelves.- Responsible for removal of garbage and refuse.- Responsible for maintaining general cleanliness and appearance of banquet/meeting rooms.- Cleans and sanitizes all cooking equipment.- Adheres to regulatory, departmental, and company policies.- Maintains strict confidentiality in all...
- Set rooms, buffets, and tables according to BEO specifications and Supervisor instructions.- Handle all guest requests; as necessary, request the assistance of the Banquet Supervisor.- Ensure that all storerooms are clean, organized, and secured.- Organize Banquet Rooms to ensure a productive, safe, and energy-conserving work environment.- Ensure that all unused rooms are set to department’s standards.- Constantly communicate all concerns to Banquet Supervisor.- Assist in equipment inventory as scheduled.- Ensure proper maintenance (cleaning and repair) of all equipment.- Pick up food from kitchen and return dirty dishes and carts to dish area.- Ensure hot boxes are properly operating and assist in expediting the food.- Assist the servers during service by responding...
This position sets up function room tables, chairs and any other necessary equipment according to prescribed layout; as well as, assists in the presetting, serving and breakdown of all function rooms. Essential Functions - Responsible for set up and breakdown in the hotel ballroom, salons, and pre function areas - Maintain general cleanliness and maintenance in all areas of the Banquet Team - inspects the tables, chairs and meeting rooms for repairs and advises management of needed repairs - Review all banquet event orders and set sheets upon reporting to work & inspect all meeting rooms to insure proper set-up - Attend all regular meetings - Other job-related duties as assigned
- Starting at $68,000 + Bonus Eligible- Responsible for supervising and managing staff in the Banquet/Catering department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues...
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Resolves service issues according to established guidelines. - Assists bus persons, as necessary, in bussing, cleaning, and setting tables. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (tables, chairs, booths,...
What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Banquet Server, you will:Shift: On-Call | Pay: $6.875 per hour + tips (Tip Avg. $22 to $24 per hour)- Sets buffet lines and breaks with proper equipment, supplies, and decor.- Sets tables with proper silverware, napkins, condiments, centerpieces, etc.- Prepares and sets/serves beverages.- Serves plated meals to guests.- Removes used plates, glassware, silverware, etc., from assigned areas.- Anticipates and provides for guests’ needs throughout entire function.-...
As a Banquet Server, you will:Shift: On-Call | Pay: $6.875 per hour + tips (Avg $22 to $24 per hour)- Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team.- Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences.- Resolves service issues according to established guidelines.- Assists bus persons, as necessary, in bussing, cleaning, and setting tables.- Maintains cleanliness of designated areas as directed in...
- Prepare and set dining room and service areas according to BEO and department standards.- Greet guests and answer questions regarding food items, beverages and service.- Ensures all course and beverages are served promptly. This included plated, buffet style or family style events.- Maintain a professional appearance at all times, clean and well groomed as per standards.- May present, open and pour wine.- Assist with break down of salad dishes, glassware and linen.- Follow all policy and procedures according to company and department.- Maintains all work areas (cleanliness and safety) throughout shift, responsible for closing duties according to department standards.- Maintains the highest standards of professionalism to guests and co-workers.- Work quickly and under...
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible- Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus...
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team.- Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences.- Resolves service issues according to established guidelines.- Assists bus persons, as necessary, in bussing, cleaning, and setting tables.- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.- Deep cleans restaurant equipment (tables, chairs,...
What does Hollywood Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a BanquetSet-Up Person, you will:Shift: On-Call | Pay: $10.15 per hour plus tips- Performs considerable physical activity on a continuous basis throughout scheduled shift. - Executes set up of Banquet Event Orders (BEO) in accordance with instructions provided by Banquet Manager and/or Banquet Captain. - Sets banquet rooms with proper tables, chairs, podiums, audio/visual equipment, platforms/stages, trash cans, linens, chair covers, glassware, and other equipment...
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Banquet Set-Up Person, you will:Shift: On-Call | Pay: $10.15 per hour + tips (Tip Avg: $15- $25 per hour)- Adheres to all departmental and property policies and procedures regarding guest service standards.- Assembles banquet room with proper linen and glassware as directed by supervisor.- Supplies and replenishes banquet/meeting rooms with clean glassware and fresh water.- Breaks down all banquet/meeting rooms upon conclusion of event.- Returns all equipment...
- Maintain a professional appearance at all times, clean and well groomed as per standards.- Maintains cleanliness of events by picking up objects from floor and vacuuming before each function.- Obtains BEO from manager for proper set-up diagrams or instructions.- Set tables per instructions with adequate amount of apace between chairs and other tables.- Put table liner on tables and skirt tables. If liners are dirty, take to wardrobe department to be cleaned.- Set bars in location as described on BEO.- Cloth and skirt bar tables.- Set and or take down dance floor.- Set and skirt stages and risers.- Cloth and skirt any table that is being used for registration, AV equipment, raffles, etc.- Complete BEO by setting properly working microphones, AV equipment, podiums or...
SUMMARY The Banquet Sous Chef supports the Executive Banquet Chef in overseeing all culinary operations related to banquets and catered events. This role ensures high-quality food preparation, presentation, and service while maintaining kitchen efficiency, safety, and team morale. - Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Produces menu items as listed in each restaurant.Follows all prep lists and ensure kitchens are stocked and ready for service. - Responsible for supporting compliance to departmental...
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Oversee all aspects of Banquet Event Order set up, execution and breakdown for Convention, Catering, Banquet functions. - Actively participate in budget planning and cost control. - Ensure quality of product and service conducive to excellent and consistent quality presentation of food, beverage and service. - Analyze and recognize deficiencies or problem areas and provide corrective material, financial and personnel resources to accomplish desired results. - Communicates effectively with the Marketing, Casino Operations, and Banquet team, Entertainment team, all levels of Team Members within the department, other departments, and Corporate Office staff as appropriate. -...
- Responsible for cleaning and maintenance of beverage stations and beverage equipment in accordance with Pennsylvania Department of Health Standards and Hollywood Casino standards in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Responsible for cleaning of beverage areas in assigned restaurant bar stations and service bar stations. - Provide and replenish beverage stock and supplies. - Remove empty bottles and trash. - Prepare necessary fruit for use as garnishes. - Responsible for receiving, issuing, and keeping necessary records of liquor supplies. - Serve as backup for Bartender when necessary. - Promote outstanding guest service on a continual basis. - Responsible for maintaining a regular and consistent...
