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- Provides fast, friendly, professional and responsive customer service to restaurant guests, restaurant staff, and culinary production team. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Resolves service issues according to established guidelines. - Assists bus persons, as necessary, in bussing, cleaning, and setting tables. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines), as scheduled, or required. - Operates and maintains equipment as required in accordance with established guidelines and safety procedures. - Completes assigned side work as directed.
Job ID
2023-114876
Starting Salary
USD $11.40/Hr.
Type
On-Call
Category
Food & Beverage
Property
Ameristar Casino Resort Spa Black Hawk
Job Locations
US-CO-Black Hawk
- Flexible work schedule!- The set-up of the banquet facilities including arranging tables, chairs, linens, serve ware, and, if applicable, some decorations- Plating and serving of the guests meals- Maintain a clean and organized workspace to ensure a quicker and timelier set-up and tear down of banquet facilities- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Various other duties may be assigned as roster of banquets changes
Job ID
2023-114246
Type
On-Call
Category
Food & Beverage
Property
L' Auberge Casino Hotel Baton Rouge
Job Locations
US-LA-Baton Rouge
- The set-up of the banquet facilities including arranging tables, chairs, linens, serve ware, and, if applicable, some decorations. - Plating and serving of the guests meals. - Maintain a clean and organized workspace to ensure a quicker and timelier set-up and tear down of banquet facilities. - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Various other duties may be assigned as roster of banquets changes.
Job ID
2023-108613
Type
On-Call
Category
Food & Beverage
Property
L' Auberge Casino Hotel Baton Rouge
Job Locations
US-LA-Baton Rouge
- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible- Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant- Takes food and drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities- Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards- Competes any reasonably requested job duty or any reasonable request made by you manager or management personnel- Recognizes players and relays that information to the host/hostess and/or other restaurant team members to ensure they receive the appropriate service- Knows and promotes current property events and promotions- Thanks customers, invites them back, wishes them luck
Job ID
2024-116349
Type
On-Call
Category
Food & Beverage
Property
Plainridge Park Casino
Job Locations
US-MA-Plainville
- Assists in the preparation (i.e. set-up and break down) of banquet and special event functions.- Accomplishes all assigned services and tasks as directed.- Ensures that uniform is clean and presentable at all times.- Ensures that the work area is clean and safe at all times.- Must be able to stand for a full shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.
Job ID
2024-115801
Type
On-Call
Category
Food & Beverage
Property
Boomtown Casino Biloxi
Job Locations
US-MS-Biloxi
- Performs considerable physical activity on a continuous basis throughout scheduled shift. - Executes set up of Banquet Event Orders (BEO) in accordance with instructions provided by Banquet Manager and/or Banquet Captain. - Sets banquet rooms with proper tables, chairs, podiums, audio/visual equipment, platforms/stages, trash cans, linens, chair covers, glassware, and other equipment for meetings/events as instructed. - Cleans and stores all tables, chairs, podiums, audio/visual equipment, platforms/stages, trash cans, linens, chair covers, glassware, and other equipment in an organized manner according to established procedures. - Maintains clean and organized meeting rooms and storage areas by sweeping, vacuuming, dusting, removing carpet stains, and removing trash. - Knowledge of various styles of banquet room set up. - Knowledge of various types of banquet equipment. - Assists fellow Banquet team members with polishing plates, silverware, and glassware. - Adheres to regulatory, departmental, and company policies in an ethical manner.
Job ID
2024-116076
Type
Regular Part-Time
Category
Food & Beverage
Property
Hollywood Casino St. Louis
Job Locations
US-MO-St. Louis
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Responsible for learning and being familiar with all of the property’s room outlets, Server functions, and for being able to answer general questions regarding the property. - Anticipate the guest’s needs and respond appropriately with a sense of urgency. - Positively affect interactions with guests and team members. - Set up and break down tables, chairs, staging, podiums, trash cans, dance floor, and banquet equipment for a variety of functions. Keep banquet areas clean and organized. - Work in cooperation with other service personnel to provide a high quality of service, as well as be able to read and comprehend Banquet Event Orders. - Responsible for set up and break down of functions and making sure the next function is set up for success. - Check all supplies, ensuring adequate stock levels, restocking all necessary items. - Assist with overall functions and ensure dining and serving areas are set up and maintained according to standard. - Observe and adhere to Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment. - Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner. - Consistent attendance at company/restaurant training programs as they are scheduled. - Carry out duties with attention to detail, sanitation and safety. - Complete opening, closing and other side duties as assigned by the supervisors. - Pass all tests given including the training in order to retain the knowledge needed to be an effective server. - Maintain a well-groomed, neat and clean appearance. - Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers. - Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards. - Perform all duties as assigned by management. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2024-115569
Type
Regular Full-Time
Category
Food & Beverage
Property
L' Auberge Casino Hotel Baton Rouge
Job Locations
US-LA-Baton Rouge
- Providing stellar customer service to internal and external customers including participation in and promotion of customer service programs to continuously improve customer service- Assist guests with retrieving, preparing and setting up display, as required to serve party/banquet room events- Follow appropriate food handling procedures to ensure safe, quality products if assisting with moving food product- Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning, sanitizing, sweeping and mopping all areas- Ensure that all areas are clean and attractive including but not limited to cleaning tables and removal of dishes, cups, tableware, debris and litter and cleaning floors- Ensure supplies are stocked as needed including but not limited to plates, napkins, tableware, condiments and food products- Perform tasks as needed to complete necessary paperwork- Set up, tear down and clean up party room/banquet areas for events including proper arrangement and presentation of tables, chairs, decorations, AV equipment, stages, podiums, and food and beverage products or other props or products as needed- Operate machinery as needed such as ice or beverage machines- Receive and properly store and use items including pop canisters, CO2 tanks, bottled beverages and linens- Preparation and presentation of buffet style service lines including dessert stations, banquet lines, and banquet bars- Compile information, complete and submit paperwork as needed- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
Job ID
2023-113517
Type
On-Call
Category
Food & Beverage
Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations
US-OH-Youngstown
General Accountabilities:  - Interacts with beverage servers and guests in a friendly and enthusiastic manner. - Ensures that the outlet is maintained and cleaned during all periods of operation. - Maintaining par levels of operating supplies and equipment for each bar, obtaining replacement stock from warehouse inventory in accordance with procedure. - Storing liquors, fruits, glassware, linen, paper supplies and sundries in their designated areas, while following established storage guidelines and safety procedures. - Maintains inventory of all bar related products. - Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as needed. - Removes and properly disposes of all refuse and debris accumulated in restaurants and service stations in accordance with department procedures; sorts of bottles and corrugated cardboard for recycling.   - Completes related job duties assigned by Supervisor.  
Job ID
2023-113127
Type
Regular Full-Time
Category
Food & Beverage
Property
Margaritaville Resort Casino
Job Locations
US-LA-Bossier City
- Providing fast, friendly, professional service to casino guests, beverage servers and bartenders - Monitoring guest consumption of alcohol and intervenes as needed according to guidelines- Serving as ambassador of goodwill while working and at customer and public relations functions - Promoting casino events and programs - Providing personalized service and uses guest name - Resolving service problems according to guidelines- Providing fast, friendly, professional service to casino guests, beverage servers and bartenders - Working well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors- Maintaining par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure - Placing liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures - Replacing empty draught beer kegs as may be required - Slicing and pitting fruit, and fills ice bins with crushed or cubed ice from designated ice machines - Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures  - Removing and properly disposes of all debris accumulated at the bar in accordance with department procedures - Wiping counter areas, sinks and floors as required to maintain a clean and safe work station- Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards
Job ID
2024-116170
Type
Regular Part-Time
Category
Food & Beverage
Property
Hollywood Casino at Toledo
Job Locations
US-OH-Toledo
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Adheres to established department and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure.  - Removes dirty dishes, solid linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications. - Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attends to guest needs) as required. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.  - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.  - Deep cleans restaurant equipment (e.g., coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators as scheduled, or required. - Maintains equipment as required in accordance with established guidelines and safety procedures. - Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with department procedures.  - Resolves service issues according to established guidelines. - Assists in Bar/Beverage set-up. - Maintains strict confidentiality in all company matters.
Job ID
2024-115626
Type
Regular Part-Time
Category
Food & Beverage
Property
L'auberge Casino Resort Lake Charles
Job Locations
US-LA-Lake Charles
MAJOR JOB DUTIES:  Duties include, but are not limited to the following:- Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere at the bar.- Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage.- Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage: “Good morning, afternoon, or evening, thank you, ma’am or sir, may I?”- Performs cleaning and maintenance tasks such as cleaning tables, taking dishes to the kitchen, stocking beer, wine and ice as needed.- Takes out garbage as necessary.- Changes kegs, beer tanks, CO2 tanks, and pop for pop guns as needed.- Maintains the cleanliness and organization of all bar service areas.- Brings bar and grill glasses back from dishwashing/warewash support.- Takes empty kegs to Purchasing or warehouse location.- Responsible to clean all areas in bar.- Makes every effort to learn guest names and uses names to say, “Mr. or Mrs. Smith.”- Maintains company-issue uniform in good condition and reports to work in authorized uniform as mandated by organization. This includes maintaining a clean and well-groomed appearance in compliance with departmental and company dress code standards.- Must provide courteous and friendly service to all guests and staff.- Performs related work as requested. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements inherent in this job.
Job ID
2024-116281
Type
Regular Part-Time
Category
Food & Beverage
Property
M Resort
Job Locations
US-NV-Henderson
- Report to Supervisor on duty for daily assignments - Transport and Stock beer, soda, bag ‘n box and bulk items needed at bars and other venues - Transport and Stock glassware to bars and other venues - Unload items delivered to bars and other venues - Clean floors, drains, and mats at bars and other venues - Ensure use of correct elevators and delivery routes to designated bars and other venues - Maintain cleanliness and orderliness of bar and other venues - Prepare mixes and garnishes - Assist Bartender in preparation of drinks as necessary - Maintain knowledge of current hotel activities, beverage outlets and operations - Get change for Bartender as required - Other job-related duties as assigned
Job ID
2022-95555
Type
Regular Part-Time
Category
Food & Beverage
Property
Hollywood Casino at Greektown
Job Locations
US-MI-Detroit
- Provides fast, friendly, professional, and responsive customer service. - Adheres to established department and property policies and procedures regarding guest service standards. - Sets up bars for operation; cuts fruit; stocks ice; empties garbage. - Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as needed. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.  - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.  - Maintains par stock levels and orders bar supplies as necessary; delivers orders. - Maintains equipment as required in accordance with established guidelines and safety procedures; reports any maintenance problems to manager. - Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with department procedures; sorts bottles and corrugated cardboard for recycling.  - Resolves service issues according to established guidelines. - Maintains strict confidentiality in all company matters.
Job ID
2024-115543
Type
Seasonal
Category
Food & Beverage
Property
L'auberge Casino Resort Lake Charles
Job Locations
US-LA-Lake Charles
- Clean various bars as assigned or according to rotating schedule.- Clean dishwasher and drains; clean service stations, including drains, floors and mats, trash cans, counters and cabinets, soda fountains, coffee machines, ice bins, boots, speed racks, and walk-in coolers.- Maintain pump room by organizing liquor, juices, and soda stock and cleaning syrup hoses, nozzles, shelves, liquor trees, and floors.- Responsible for dispersing glassware to proper bars and outlets. - Ensure accuracy of bar stock received from warehouse compared to order sheets and facilitate delivery of bar stock to specific bars.- Assist in major breakdown and re-assembly of bar's stock and setup.
Job ID
2024-116077
Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Property
Hollywood Casino St. Louis
Job Locations
US-MO-St. Louis
ESSENTIAL DUTIES AND RESPONSIBILITIES- Monitor guest consumption of alcohol and intervenes as needed according to guidelines.- Maintain par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory. - Place liquor, fruit, and bar supplies in their designated places following established storage guidelines and safety procedures.- Replace empty beer kegs.- Ensure that garnish items are adequately prepared and stocked. - Fills ice bins with crushed or cubed ice from designated ice machines.- Operate and maintain all equipment and utensils as required in accordance with established guidelines and safety procedures. - Remove and properly dispose of debris accumulated at the bar in accordance with department procedures.- Clean counter areas, sinks and floors as required to maintain a clean and safe work station.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter. - Meet department uniform, appearance and grooming requirements. This includes purchasing and wearing slip resistant safety shoes when performing all job duties.- Must adhere to regulatory, department and company policies. - Perform other job related and compatible duties as assigned.
Job ID
2024-116583
Type
Regular Part-Time
Category
Food & Beverage
Property
Hollywood Casino at Kansas Speedway
Job Locations
US-KS-Kansas City
- Adheres to departmental and property policies and procedures regarding guest service standards. - Specializes in cutting hair according to latest style, period, or character portrayal, following instructions of customer. - Suggests coiffure according to physical features of customer and current styles or determines hairstyle based on customer preferences. - Ensures that shop is clean and stocked at all times. - Assists other areas of the barber shop as needed. - Keeps current on all required certifications and stays up-to-date with the latest techniques and types of hair services related to position. - Operates cash register and handles money as needed. - Answers phones and schedules appointments. - Facilitates retail sales, including customer assistance and follow-up. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Job ID
2023-113546
Type
Regular Part-Time
Category
Hotel Operations & Retail
Property
L'auberge Casino Resort Lake Charles
Job Locations
US-LA-Lake Charles
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Determines guest needs and suggests menu items to enhance service and meet sales goals. - Prepares a variety of food and beverage orders according to established recipes and outlet standards. - Operates electronic cash register system to accurately and immediately account for payment transactions; transports monies to and from the main Credit cage. Counts money in register before and after each shift and properly records closing transactions. - Maintains cleanliness and supplies in side stations; cleans and wipes down workstation and utensils before and after each assignment. - Stocks foods in their proper place in food storerooms and rotates stock as necessary. - Cleans and sanitizes working/kitchen areas in outlets, both behind the line and in dining area. - Assures that tables are bussed and maintains dining area by returning tables and chairs to proper locations, as needed. - Assures that empty containers and rolling trash/cardboard dumpsters are taken to receiving dock, as needed.  Monitors disposal of garbage and cardboard to respective dumpster at dock. - Sells non-food merchandise and maintains display. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. - Maintains strict confidentiality in all company matters.
Job ID
2022-101204
Type
Regular Part-Time
Category
Food & Beverage
Property
Hollywood Casino Lawrenceburg
Job Locations
US-IN-Lawrenceburg
- Greet guests in a timely manner with a smile and a pleasant disposition.- Must be familiar with menu, preparation of drinks and food and prices.- Use suggestive selling techniques.- Explain the ingredients to the coffee.- Carry on a friendly conversation with the guests, as coffee is prepared.- Prepare for the next shift by filling the supplies, cleaning and sanitizing the workstation and equipment.- Work as a Barista making coffee, blended beverages, etc.- Work the cash register and maintain an accurate bank, maintain cleanliness.- Perform miscellaneous duties as assigned.
Job ID
2024-115220
Type
Regular Part-Time
Category
Food & Beverage
Property
L' Auberge Casino Hotel Baton Rouge
Job Locations
US-LA-Baton Rouge
- Ensures adequate supply of stock and glasses for the bar.  Assists with beverage deliveries and maintains cleanliness of the bar area. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Removes the trash and cleans bars; mops and sweeps the storeroom and walk-in coolers. - Removes all empty CO2 tanks, beer kegs, and soda boxes to proper locations; responsible for deep cleaning of bars on the barge and land.- Maintains clean, working bars in accordance with illinois Liquor Commission and Health Department standards.- Stocks bars, responds to bartender requests for stock, and checks bar to monitor stock levels.- Retrieves bar supplies from the storage area and stocks and rotates the bar as required.- Washes the glasses and ensures the ice bin is filled. - Assists the bartenders.- Provides friendly, quick, professional service to guests and co-workers.- Changes CO2 tanks, beer kegs, and soda boxes.- Assists with the delivery of the stock.- Cleans and maintains break rooms (boat porters). Maintains and cleans break room soda machine.- Assists cocktail servers on glass removal. - Notifies managers of equipment problems.- Follows safety rules.- Other duties as assigned.
Job ID
2023-110102
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino Joliet
Job Locations
US-IL-Joliet

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