Job Listings

 ESSENTIAL DUTIES & RESPONSIBILITIES: - Follow up on all inquires from internal/external guests on catering room needs in both verbal and written communication forms - Book functions and handle appropriate menu planning, room set up and other special needs of guests - Oversee the proper execution of all catering events - Determine blocks for groups with catering needs - Coordinate with pertinent departments regarding needs for events - Bill all charges to appropriate departments/external guests - Provide upcoming events and distribute to all necessary departments - Develop and monitor departmental budget - Order all supplies - Submit proper notice of events to Director Food & Beverage, and his/her designate Manager - Receive all sales leads and inquiries about...

SUMMARY Provide prompt and efficient beverage service to guests.  Establishes rapport with guests and creates a friendly and fun atmosphere for banquets, meetings and other events.   ESSENTIAL DUTIES AND RESPONSIBILITES - Take orders and serve food and drinks to customers.   - Clean and maintain station:  empty ashtrays, remove trash, wipe tables, clear dirty dishes, remove empty glasses, push in chairs, etc. as required. - Operate cash register: take money and make change, as required. - Answer all questions asked by guests about the menu items and/or property amentities. - Ensure the safety and security of employees and guests. - Must work well under pressure, and meet multiple and sometimes competing deadlines. - Adhere to all corporate and local policies,...

- The set-up of the banquet facilities including arranging tables, chairs, linens, serve ware, and, if applicable, some decorations. - Plating and serving of the guests meals. - Maintain a clean and organized workspace to ensure a quicker and timelier set-up and tear down of banquet facilities. - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Various other duties may be assigned as roster of banquets changes.

- Sets buffet lines and breaks with proper equipment, supplies, and decor.- Sets tables with proper silverware, napkins, condiments, centerpieces, etc.- Prepares and sets/serves beverages.- Serves plated meals to guests.- Removes used plates, glassware, silverware, etc., from assigned areas.- Anticipates and provides for guests’ needs throughout entire function.- Provides optimal guest service to all guests and responds efficiently to guest concerns.- Maintains a clean and organized workspace to ensure timely break down of banquet events.- Ensures that future events are set up for success.- Polishes plates, silverware, and glassware.- Responsible for sweeping, mopping, vacuuming, trash removal, etc.- Coordinates with Banquet staff and other restaurant personnel to...

- Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation).  - Suggests items to guests based on expressed guest preferences. - Resolves service issues according to established guidelines. - Assists bus persons, as necessary, in bussing, cleaning, and setting tables. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (tables,...

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible- Provides personalized service and uses guest’s name during all interactions.  Greets each guest entering restaurant- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls...

- Flexible work schedule!- The set-up of the banquet facilities including arranging tables, chairs, linens, serve ware, and, if applicable, some decorations- Plating and serving of the guests meals- Maintain a clean and organized workspace to ensure a quicker and timelier set-up and tear down of banquet facilities- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Various other duties may be assigned as roster of banquets changes

- Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team.- Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences.- Resolves service issues according to established guidelines.- Assists bus persons, as necessary, in bussing, cleaning, and setting tables.- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.- Deep cleans restaurant equipment (tables, chairs,...

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible- Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant- Takes food and drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Operates a cash register/POS System, ringing...

- Assists in the preparation (i.e. set-up and break down) of banquet and special event functions.- Accomplishes all assigned services and tasks as directed.- Ensures that uniform is clean and presentable at all times.- Ensures that the work area is clean and safe at all times.- Must be able to stand for a full shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.

- Set up and break down tables, chairs, staging, podiums, trashcans, dance floor, and banquet equipment for a variety of functions.- Keep banquet areas clean and organized.- Work in cooperation with other service personnel to provide a high quality of service, as well as be able to read and comprehend Banquet Event Orders.- Check all supplies, ensuring adequate stock levels, restocking all necessary items.- Observe and enforce Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment.- All other duties as assigned by manager.

- Providing stellar customer service to internal and external customers including participation in and promotion of customer service programs to continuously improve customer service- Assist guests with retrieving, preparing and setting up display, as required to serve party/banquet room events- Follow appropriate food handling procedures to ensure safe, quality products if assisting with moving food product- Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning, sanitizing, sweeping and mopping all areas- Ensure that all areas are clean and attractive including but not limited to cleaning tables and removal of dishes, cups, tableware, debris and litter and cleaning floors- Ensure supplies are stocked as needed including but not...

- Responsible for the proper set up of each banquet room in accordance with the Daily Banquet Event Orders.- Inspect all meeting rooms prior to guest arrival to ensure proper setup.- Arrange all equipment in banquet rooms and foyers 1 hour before event.- Maintain inventory of tables, chairs, linen, and other specialty equipment.- Ensure all scheduled events are set up on time.- Safely lift and move equipment.- Report maintenance of equipment to the appropriate manager.

 - Coach, council and discipline staff.  - Assign staff daily job duties - Write recipes, formulate and implement standards- Train cast to ensure consistency of product- Assure that sanitation and safety procedures are followed- Control food, Labor and associated costs- Produce food product for banquets- Attend BEO meetings, assist with input and organization of all BEO’s- Control quality of food for all banquets- Prepare banquet food, oversee plate ups, buffet set-ups and any other banquet related duties as assigned- Work in other areas during slow times as assigned by the Executive Culinary Management.- Conduct daily meetings- Must be flexible due to business demands of guests. 

Seasonal Position May - August - Provides fast, friendly, professional, and responsive customer service.- Adheres to established department and property policies and procedures regarding guest service standards.- Sets up bars for operation; cuts fruit; stocks ice; empties garbage.- Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as needed.- Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Maintains par stock levels and orders bar supplies as necessary; delivers orders.- Maintains equipment as required in accordance with established guidelines and safety procedures; reports any...

General Accountabilities:  - Interacts with beverage servers and guests in a friendly and enthusiastic manner. - Ensures that the outlet is maintained and cleaned during all periods of operation. - Maintaining par levels of operating supplies and equipment for each bar, obtaining replacement stock from warehouse inventory in accordance with procedure. - Storing liquors, fruits, glassware, linen, paper supplies and sundries in their designated areas, while following established storage guidelines and safety procedures. - Maintains inventory of all bar related products. - Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as needed. - Removes and properly disposes of all refuse and debris accumulated in restaurants and service stations in accordance...

General Accountabilities:  - Interacts with beverage servers and guests in a friendly and enthusiastic manner. - Ensures that the outlet is maintained and cleaned during all periods of operation. - Maintaining par levels of operating supplies and equipment for each bar, obtaining replacement stock from warehouse inventory in accordance with procedure. - Storing liquors, fruits, glassware, linen, paper supplies and sundries in their designated areas, while following established storage guidelines and safety procedures. - Maintains inventory of all bar related products. - Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as needed. - Removes and properly disposes of all refuse and debris accumulated in restaurants and service stations in accordance...

The barback is the assistant of the bartender. Many bartenders start with a bar porter job, where they are able to first learn the ropes of the establishment. The bar porter job will have a first-hand look at how a bar is run, and will help better your speed, agility, and professionalism. The ideal candidate should have a great work ethic and helpful attitude. ESSENTIAL RESPONSIBILITIES  - Deliver internal and external guest service in accordance withcompany service standards - Performs all duties in a polite, professional, and responsible manner, including but not limited to immediately alerting management of guests who may be intoxicated, unruly or disruptive, as well as strictly enforcing the minimum age policy - Sets up bars for operation; cuts fruit; stocks ice; empties...

- Responsible for cleaning and maintenance of beverage stations and beverage equipment in accordance with Pennsylvania Department of Health Standards and Hollywood Casino standards in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.  - Responsible for cleaning of beverage areas in assigned restaurant bar stations and service bar stations. - Provide and replenish beverage stock and supplies. - Remove empty bottles and trash. - Prepare necessary fruit for use as garnishes. - Responsible for receiving, issuing, and keeping necessary records of liquor supplies. - Serve as backup for Bartender when necessary. - Promote outstanding guest service on a continual basis. - Responsible for maintaining a regular and consistent...

- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Clean bar and equipment and replenish bar supplies.- Stock refrigeration units with inventory.- Replace empty beer kegs.- Wash glasses, bar equipment, and polish bar fixtures.- Mop floors, carry out trash, remove empty bottles.- May assist bartender in the mixing and serving of drinks.- Keep bar area clean and organized at all times- Responsible for assisting all F&B outlets if needed- Perform EDI duties such as filling...