- Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. - Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses and accessories necessary. - Maintains integrity of all financial controls and responsibilities. - Provides fast, friendly, professional and responsive customer service to guests. - Maintains cleanliness of designated area. - ices and fills all non-alcoholic drinks for servers. - Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’ food transactions, including tips.Starting at $9.54/ hour plus tips
- Obtains and reviews banquet event order(s) for banquet food and beverage menu items being served for each event. - Learns names of banquet servers, bartenders, and house persons on team; ensures that team members are knowledgeable regarding policies, procedures, and banquet food and beverage menu items. - Ensures that banquet room, including tables, chairs, carpeting, tray jacks, and side stations are clean, fully equipped, and neat. - Ensures that the banquet service team has completed all assigned pre-service responsibilities. - Checks that special menu items have been prepared (e.g. hors d’ oeuvres, special event cake orders, etc.). - Greets event contact, by name, and offers assistance with any guest or special setup needs. - Uses seat designation system when event requires more than one entrée selection; ensures that servers use accurate seat designation numbers to serve correct entrée to each guest. - Responsible for the supervision and training of banquet staff, and banquet events, in the absence of the Banquet Manager and Banquet Coordinator. - Prepares and submits banquet checks and bills in an accurate and timely manner; processes cash and paperwork per established protocols. - Works independently; receives a minimum of supervision and guidance on established banquet service procedures. - Maintains strict confidentiality in all company matters.
- Obtains and reviews banquet event order(s) for banquet food and beverage menu items being served for each event. - Learns names of banquet servers, bartenders, and housepersons on team; ensures that team members are knowledgeable regarding policies, procedures, and banquet food and beverage menu items. - Ensures that the banquet room, including tables, chairs, carpeting, tray jacks, and side stations are clean, fully equipped, and neat. - Ensures that banquet service team has completed all assigned pre-service responsibilities. - Checks that special menu items have been prepared (e.g. Hors d’ oeuvres, special event cake orders, etc.). - Greets event contact, by name, and offers assistance with any guest or special setup needs. - Uses seat designation system when event requires more than one entrée selection; ensures that servers use correct seat designation numbers to serve correct entrée to each guest. - Responsible for the supervision and training of banquet staff, and banquet events, in the absence of the banquet manager and banquet coordinator. - Prepares and submits Banquet checks and bills in an accurate and timely manner; processes cash and paperwork per established protocols. - Works independently; receives a minimum of supervision and guidance on established banquet service procedures.Starting at $22.00/ hour plus tips Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions - Apply, Interview, and Start before March 31, 2023 and get $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer applicants that are hirednow through March 31, 2023. - Discounted bus tickets - Non-Accrued Additional Time Off – Apply, Interview, and Start before March 31, 2023 and start with 80 hours for FT, and 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the date of hire/grant date) - Hot meal served by the Leadership team once a month - 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities
- Provides fast, friendly, professional and responsive customer service to culinary team members and guests. Greets, and makes welcome, each guest approaching their station- Prepares food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request Employs proper cooking methods, cooks to specifications, and handles, stores and rotates food properly in accordance with established health and safety standards - Prepare and properly garnish all food orders in accordance with menu specifications - Prepare sauces, soups and hot entrées in accordance with menu - Perform work assignments to meet proper quantities within a necessary time frame. - Prepare a mixture of buffet and plated style items using proper plate presentation techniques- Production of orders to include Grilling, Roasting, and Baking fish, steaks, chicken and shellfish.- Coordinate completion of menu items with server - Set up for meal periods by ensuring that stations are set up based upon anticipated volumes - Slice, dice, chop and prepare raw products - Carve meats, portion food on serving plates, add gravies and sauces, and garnish plates as required- Adhere to company standards for safe food handling and storage - Keep equipment clean and in proper operating conditions - Maintain cleanliness and stocks coolers and storage areas - Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures- Provides personalized service and uses guests’ names when possible- Assists in training new Banquet Cooks.- Must be able to stand for a full shift.- Any and all duties as assigned by your Supervisor or a member of management.
MAJOR JOB DUTiES: Duties include, but are not limited to the following: - Check orders for daily event set up, service, and strike, also checks for set up requirements for the rest of the week. - Check Banquet storage area and cage daily to maintain organization and inventory levels. Does weekly inventory on all china, glassware and flatware. - Take weekly repairs and maintenance to engineering to maintain equipment in good and safe working order. - Clean and organize banquet kitchen. Clean and organize storage area. Check light bulbs and vacuum floors in ballrooms. - Complete weekly checklist on repairs and maintenance needed for ballrooms. - Transport heavy equipment through out property moving equipment and tables needed to service banquet events.Operate cleaning equipment, pallet jacks, and kitchen equipment. - Review and comprehend necessary banquet related documentation. - Must provide courteous and friendly service to all guests and staff. - Performs related work as requested. The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
MAJOR JOB DUTiES: Duties include, but are not limited to the following: - Check orders for daily event set up, service, and strike, also checks for set up requirements for the rest of the week. - Check Banquet storage area and cage daily to maintain organization and inventory levels. Does weekly inventory on all china, glassware and flatware. - Take weekly repairs and maintenance to engineering to maintain equipment in good and safe working order. - Clean and organize banquet kitchen. Clean and organize storage area. Check light bulbs and vacuum floors in ballrooms. - Complete weekly checklist on repairs and maintenance needed for ballrooms. - Transport heavy equipment through out property moving equipment and tables needed to service banquet events.Operate cleaning equipment, pallet jacks, and kitchen equipment. - Review and comprehend necessary banquet related documentation. - Must provide courteous and friendly service to all guests and staff. - Performs related work as requested. The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
This position sets up function room tables, chairs and any other necessary equipment according to prescribed layout; as well as, assists in the presetting, serving and breakdown of all function rooms. Essential Functions - Responsible for set up and breakdown in the hotel ballroom, salons, and pre function areas - Maintain general cleanliness and maintenance in all areas of the Banquet Team - inspects the tables, chairs and meeting rooms for repairs and advises management of needed repairs - Review all banquet event orders and set sheets upon reporting to work & inspect all meeting rooms to insure proper set-up - Attend all regular meetings - Other job-related duties as assigned
- Responsible for supervising and managing staff in the Banquet/Catering department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. - Assists clients with any problems or special requests to ensure delivery of exceptional guest service experience. - Ensures that Banquet/Catering equipment is in proper operational condition and is maintained according to established guidelines. - Responsible for ensuring that all Banquet/Catering facilities are cleaned, vacuumed, and properly stocked according to anticipated business volume. - Records deposits, forwards checks to Accounting, and coordinates billing and Credit approval for Banquet/Catering clients. - Responsible for promoting, planning, coordinating, and supervising the execution of all event functions, ensuring a top-notch dining experience. - Responsible for meeting and exceeding the monthly and annual revenue targets by generating new and repeat business through referrals, telephone solicitation, direct mail, outside sales calls, networking, and other community marketing techniques. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to Executive Management/GM. - Maintains strict confidentiality in all departmental and company matters.
As a Banquet Bartender, you will:Shift: On-Call Pay: $8.16 per hour + tips- Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations.- Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Provides work direction to assigned bar attendants.- Opens and closes bar according to established procedures.- Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’ food transactions, including tips.As a Banquet Server, you will:Shift: On-Call Pay: $6.05 per hour + tips- Set tables and prepare beverages and proper condiments.- Anticipate and provide for guests’ needs throughout entire function; ensure guest satisfaction; respond quickly and efficiently to guest complaints.- Responsible for set up and break down of functions and making sure the next function is set up for success.- Coordinate with banquet staff and other restaurant personnel to provide excellent guest service.- Perform other duties as assigned by leadership.As a Banquet Set-Up Person, you will:Shift: On-Call Pay: $10.15 per hour + tips- Set up and break down tables, chairs, staging, podiums, trashcans, dance floor, and banquet equipment for a variety of functions.- Keep banquet areas clean and organized.- Work in cooperation with other service personnel to provide a high quality of service, as well as be able to read and comprehend Banquet Event Orders.- Check all supplies, ensuring adequate stock levels, restocking all necessary items.- Observe and enforce Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment.- All other duties as assigned by manager.
SUMMARY: Provide prompt and efficient beverage service to guests. Establishes rapport with guests and creates a friendly and fun atmosphere for banquets, meetings and other events. ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Take orders and serve food and drinks to customers. - Clean and maintain station: empty ashtrays, remove trash, wipe tables, clear dirty dishes, remove empty glasses, push in chairs, etc. as required. - Operate cash register: take money and make change, as required. - Answer all questions asked by guests about the menu items and/or property amentities. - Ensure the safety and security of employees and guests. - Must work well under pressure, and meet multiple and sometimes competing deadlines. - Adhere to all corporate and local policies, procedures, and operating guidelines. - May be required to answer questions when a manager is not available. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership. - Performs other duties as may be assigned by department and/or company management. SUPERViSORY RESPONSiBiLiTiES - This position has no supervisory responsibilities.
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team.- Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.- Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences.- Resolves service issues according to established guidelines.- Assists bus persons, as necessary, in bussing, cleaning, and setting tables.- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.- Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines), as scheduled, or required.- Operates and maintains equipment as required in accordance with established guidelines and safety procedures.- Completes assigned side work as directed.- Maintains strict confidentiality in all company matters.
- Serves menu items to guests in the Casino or Hotel - in a courteous and according to established rules of etiquette/Banquet team standards- Serve of meal courses in time to correspond with the dining pace of the guests- Perform pre- and post-shift side work; set-up, condiments etc.- Clear tables after service and maintain the cleanliness of banquet areas- Observe guests to fulfill any additional requests- Assist with set up and break down of function space, and plating of meals- Ensure a safe working environment for team members- Attend regular meetings as scheduled- Other job-related duties as assigned
- The set-up of the banquet facilities including arranging tables, chairs, linens, serve ware, and, if applicable, some decorations. - Plating and serving of the guests meals. - Maintain a clean and organized workspace to ensure a quicker and timelier set-up and tear down of banquet facilities. - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Various other duties may be assigned as roster of banquets changes.
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Resolves service issues according to established guidelines. - Assists bus persons, as necessary, in bussing, cleaning, and setting tables. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines), as scheduled, or required.- Operates and maintains equipment as required in accordance with established guidelines and safety procedures. - Prepares dessert area and banquet line. - Directs guests to appropriate areas and provides assistance by explaining room layout and event details. - Attends to guests’ needs and correctly executes the proper sequence of service. - Provides beverage service to guests as indicated by event guidelines and management. - Maintains clean and orderly buffets by restocking food items as necessary and communicating needs to kitchen staff. - Transports service items from the back of the house into function area. - Completes assigned side work as directed. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. - Maintains strict confidentiality in all company matters.
- Assists in the preparation (i.e. set-up and break down) of banquet and special event functions. - Accomplishes all assigned services and tasks as directed. - Ensures that uniform is clean and presentable at all times. - Ensures that the work area is clean and safe at all times. - Must be able to stand for a full shift. - Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members. - Any and all duties as assigned by your Supervisor or a member of management.
- Assists in the preparation (i.e. set-up and break down) of banquet and special event functions.- Accomplishes all assigned services and tasks as directed.- Ensures that uniform is clean and presentable at all times.- Ensures that the work area is clean and safe at all times.- Must be able to stand for a full shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.
Starting pay $9.30/hr. plus tips - Provides fast, friendly, professional and responsive customer service to restaurant guests, restaurant staff, and culinary production team. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Resolves service issues according to established guidelines. - Assists bus persons, as necessary, in bussing, cleaning, and setting tables. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines), as scheduled, or required. - Operates and maintains equipment as required in accordance with established guidelines and safety procedures. - Completes assigned side work as directed.
- Provide stellar customer service to internal and external customers including participation in and promotion of customer service programs to continuously improve customer service. - Retrieve, prepare, display, sell and serve products to guests as required to serve party room events. - Follow appropriate food handling procedures to ensure safe, quality products. - Maintain freshness of food and beverage items by rotating and filling items as needed and maintaining items at appropriate temperatures. - Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning, sanitizing, sweeping and mopping all areas. - Ensure that all areas are clean and attractive including but not limited to cleaning tables and removal of dishes, cups, tableware, debris and litter and cleaning floors. - Ensure supplies are stocked as needed including but not limited to plates, napkins, tableware, condiments and food products. - Perform tasks as needed to complete necessary paperwork, account for cash, Credit or check payments and make appropriate drops. - Set up, tear down and clean up party room areas for events including proper arrangement and presentation of tables, chairs, decorations, AV equipment, stages, podiums, dishes, tableware, glasses, cups, and food and beverage products or other props or products as needed. - Operate machinery as needed including cash registers where applicable and beverage machines. - Receive and properly store and use items including pop canisters, CO2 tanks, bottled beverages and linens. - Comply with all alcohol awareness training.
- Adheres to established department and property policies and procedures regarding guest service standards. - Assembles banquet room with proper linen and glassware as directed by the Banquet Manager. - Supplies and replenishes banquet/meeting rooms with clean glassware and fresh water. - Breaks down all banquet/meeting rooms upon conclusion of event. - Returns all equipment to its proper storage area. - Vacuums each room at conclusion of event. - Maintains established cleaning schedule of banquet space. - Prepares tableware for washing.- Collects all soiled pots and washes/restacks cleaned pots on shelves. - Responsible for removal of garbage and refuse. - Responsible for maintaining general cleanliness and appearance of banquet/meeting rooms. - Cleans and sanitizes all cooking equipment. - Assists banquet and bar service as needed.Starting at $15.00/ hour Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions - Apply, Interview, and Start before March 31, 2023 and get $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer applicants that are hirednow through March 31, 2023. - Discounted bus tickets - Non-Accrued Additional Time Off – Apply, Interview, and Start before March 31, 2023 and start with 80 hours for FT, and 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the date of hire/grant date) - Hot meal served by the Leadership team once a month - 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities
