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- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection.- Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and...
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- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Opens game at assigned table, counts contents, verifies count with closing list, inspects cards or dice, and signs off with supervisor.- Deals games, pays out winnings, exchanges currency for chips, and informs guests of game rules.- Changes over deck of cards or dice; inspects and mixes cards.- Verifies bank roll fills with the supervisor and Security personnel.- Ensures protection of game; maintains continuous inspection of cards or dice; ensures betting in compliance with game rules and minimums set.- Closes game; sorts cards, balances rack, counts chips, and signs off with the...
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- Provides accurate and efficient dealing at assigned table game- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times- Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with...
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- Protects company assets by dealing assigned games correctly and accurately.- Maintaining a positive demeanor.- Handling customer transactions for “buy-ins”, “color-up” and markers.- Verifying fills and credits to the games- Notifying table games supervisors of any irregularities in the play and/or transactions during the shift.- Take losing bets, pay winning bets according to established dealing rules and procedures.- Must demonstrate excellent customer service skills; develops friendly, professional relationships with guests- Follow company and department procedures- Deal games in compliance with all gaming regulations- Maintain a game pace that is acceptable for both the guest and the company.- Willing and able to follow instructions from supervisors.- Knowledge...
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SUMMARYAdheres to casino and government policies and regulations regarding table games. Prepares and supervises games during shift. ESSENTIAL DUTIES AND RESPONSIBILITIES- Must convert all cash transactions into cheque.- Check the layout to ensure that the betting is not over the table limit or under the minimum.- Shuffle and deal cards.- Pay winning bets and collect losing bets.- Remain aware of the amount that people are betting.- Total hands quickly and accurately always remembering what the dealer has.- Protection of dice, keep dice in sight at all times.- Notify the floorperson/boxperson of any irregularities.- Keep the pace of the game as fast and smooth as possible without running over the base dealers or customers.- Call the dice in a clear and...
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What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.- Supervises the operation of up to six table games on an assigned shift.- Works closely with the Assistant Table Games Shift Manager to implement and oversee overall strategies for customer service, comping, and expense management in order to maximize profitability.- Provides visible leadership in gaming operation areas.- Responsible for the overall integrity of daily operations in your section. Models regulatory, departmental and company policies and procedures.- Performs...
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What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.- Responsible for supervising and managing staff in the Table Games department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports...
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What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As an Experienced Wok Cook, you will:Pay: $21.00 per hour | Shift: 5:00 pm - 1:30 am - Prepares food items as directed, ensuring each order sent out is uniform and consistent.- Prepares food, including hot entrees for our Asian dishes, to specification in an accurate and timely manner to provide guests with a quality product.- Controls food production to include proper cooking methods, cooking time and temperature, ensuring sanitation, handling and storage of prepared food and...
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Ameristar Perks:- Day 1 Benefits (medical, dental and vision)- Retirement benefits- Grave shift differential- Tuition reimbursement- Required certification is covered by Ameristar.- Free uniforms and necessary tools are provided- Team member incentive reward program- Anniversary and perfect attendance programsJob Responsibilities:- Must have a basic understanding of maritime operation.- Proficiency in paralleling the generators and operation of Emergency Generator.- Proficiency in operation and use of lifesaving equipment on board the vessel.- Must be able to handle stressful situations where efficiency and time are of urgency.- Must have the ability to operate and utilize mooring winches.- Adheres to all departmental and property policies and procedures...
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- Valid Driver's License a Must- Performs scheduled and nonscheduled repair, maintenance and installation of machinery, tools, equipment and/or associated equipment to ensure continuous and safe operation of the property- Performs scheduled and nonscheduled repair, maintenance and installation of machinery, tools, equipment and/or associated equipment to ensure continuous and safe operation of the property- Performs preventative maintenance in conjunction with all building maintenance and/or cleanliness related items- Submits requests for expenditures associated with repairs, upkeep, and improvement to the Director of Facilities- Directly or indirectly supports all exterior grounds activities, including snow removal, grass cutting, landscaping, the parking garage and other...
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SUMMARY The Facilities Manager is responsible for overseeing the daily operations of the Facilities department, ensuring the safe, efficient, and reliable maintenance of all building systems including HVAC, electrical, plumbing, and water distribution. This role leads a team of technicians and coordinates with internal partners and external vendors to maintain a clean, functional, and guest-ready environment. - Supervise and support Facilities team members in the installation, maintenance, and repair of building systems and equipment.- Assist in executing departmental operational goals and support performance targets, including cost control and service standards.- Develop and manage team schedules to ensure proper coverage, efficient labor utilization, and alignment with...
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- Responsible for supervising and managing staff in the Facilities department who conduct general maintenance, installation, maintenance and repair of HVAC, electrical and plumbing systems. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Assists in coordinating all new maintenance and construction projects. Must be able to read and interpret plans and specifications. - Assists in...
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- Assists in the repair of table game equipment within the table game pits. - Performs maintenance and facilities tasks to support the facility operations. The daily maintenance and facilities tasks will include mechanical repairs, plumbing repairs, carpentry repairs, minor electrical repairs and HVAC when applicable, aesthetic repairs, and other tasks assigned by management.- Performs other tasks such as general installation or adjustment of equipment, moving offices, setting up marketing promotions, working on snow removal, cutting grass, and any other projects assigned to the department by upper management.- Completes work requests from beginning to end in a timely and complete manner.- Responsible for his/her own tools, and will keep tools clean and ready for work at all...
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SUMMARYThe Facilities Technician performs preventative and general maintenance tasks, installations, general cleaning, and other tasks as assigned. - Deliver internal and external guest service in accordance with company service standards- Performs all duties in a polite, professional, and responsible manner- Perform general maintenance including plumbing, electrical, carpentry, painting, and dry wall repairs- Perform maintenance, troubleshooting, preventative maintenance, and repairs as directed- Complete ready repairs such as cabinet installations, restroom fixture repair, lighting fixture replacements etc- Inspect and adjust property equipment as necessary- Collaborate with other Facilities Team Members and Departments on tasks and projects- Assist in the...
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SUMMARYThe Facilities Technician performs preventative and general maintenance tasks, installations, general cleaning, and other tasks as assigned.- Deliver internal and external guest service in accordance with company service standards- Performs all duties in a polite, professional, and responsible manner- Perform general maintenance including plumbing, electrical, carpentry, painting, and dry wall repairs- Perform maintenance, troubleshooting, preventative maintenance, and repairs as directed- Complete ready repairs such as cabinet installations, restroom fixture repair, lighting fixture replacements etc- Inspect and adjust property equipment as necessary- Collaborate with other Facilities Team Members and Departments on tasks and projects- Assist in the installation...
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- This is an entry level position with on-the-job training.- Performs scheduled and nonscheduled repair, maintenance and installation of machinery, tools, equipment and/or associated equipment to ensure continuous and safe operation of the property- Assist in maintenance related items on Race Track, when needed- Performs preventive maintenance in conjunction with all building maintenance and/or cleanliness related items- Submits requests for expenditures associated with repairs, upkeep, and improvement to the Manager of Facilities- Directly or indirectly supports all exterior grounds activities, including snow removal, grass cutting, landscaping, the parking garage and other exterior area needs- Supports all sanitation processes and procedures including rodent and pest...
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- Responsible for fostering a fun environment - Performs scheduled and nonscheduled repair, maintenance and installation of machinery, tools, equipment and/or associated equipment to ensure continuous and safe operation of the property- Performs preventive maintenance in conjunction with all building maintenance and/or cleanliness related items- Submits requests for expenditures associated with repairs, upkeep, and improvement to the Facilities Manager- Directly or indirectly supports all exterior grounds activities, including snow removal, grass cutting, landscaping, the parking garage and other exterior area needs- Supports all sanitation processes and procedures including rodent and pest control- Performs painting, structural repairs to masonry, woodwork, wallpaper and...
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- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service. - Maintain facility shops, working areas, and tool and equipment storage areas in a clean and orderly manner. - Conduct visual, manual or Auditory inspections and testing of machinery, equipment or structures as needed. - identify and analyze problems, malfunctions, or performance variations on machinery, equipment or structures including advanced analysis such as interpretation of building plans, regulations and codes of practice to ensure the proper progress of the work, making sure that specifications and regulations are followed and proper methods and materials are used. - Repair machinery, equipment or structures through dismantling and...
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- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members...
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- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area.- Monitoring and replenishing all food products in work area by stocking counters and displays in a neat, accurate and timely fashion.- Ensuring work area is neat, clean and sanitized before and throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe workstation.- Ensuring and monitoring rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers...