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- Responsible for managing the daily operations of assigned Food & Beverage outlet(s). - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Ensures consistent, high quality service standards are maintained in designated areas of responsibility.- Implements training programs that ensure high quality service.- Provides adequate training and tools for team member success.- Ensures that all F&B areas are kept clean and in proper condition.- Ensures that the minimum level of labor is used to perform the required level of service without adversely impacting service standards.- Interviews and hires new team members.- Executes audits of supplies...
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- Responsible for managing the daily operations of assigned Food & Beverage outlet(s). - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Ensures consistent, high quality service standards are maintained in designated areas of responsibility.- Implements training programs that ensure high quality service.- Provides adequate training and tools for team member success.- Ensures that all F&B areas are kept clean and in proper condition.- Ensures that the minimum level of labor is used to perform the required level of service without adversely impacting service standards.- Interviews and hires new team members.- Executes audits of supplies...
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- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members...
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- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area.- Monitoring and replenishing all food products in work area by stocking counters and displays in a neat, accurate and timely fashion.- Ensuring work area is neat, clean and sanitized before and throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe workstation.- Ensuring and monitoring rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers...
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- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area.- Monitoring and replenishing all food products in work area by stocking counters and displays in a neat, accurate and timely fashion.- Ensuring work area is neat, clean and sanitized before and throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe workstation.- Ensuring and monitoring rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers...
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- Responsible for working in all venues including but not limited to Biloxi Bay Buffet, Pho-Boy, and BT Grill. - Operates cash register, accounting for all monies, coupons, comps, and receipts at the end of shift.- Remains current on all coupons, promotions, and certificates that apply to all Food and Beverage outlets.- Expedites food purchases for our guests according to service standards. - Expedites food purchases for online orders and third-party pickups.- Ensures that front line checklist is used to restock inventory as needed.- Serves as an ambassador for all Food and Beverage outlets. - Maintains cleanliness and sanitary conditions of the dining area.- Performs all assigned cleaning and general maintenance tasks.- Reports issues and/or guest complaints to leader....
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- Responsible for working in all venues including but not limited to Biloxi Bay Buffet, Pho-Boy, and BT Grill. - Operates cash register, accounting for all monies, coupons, comps, and receipts at the end of shift.- Remains current on all coupons, promotions, and certificates that apply to all Food and Beverage outlets.- Expedites food purchases for our guests according to service standards. - Expedites food purchases for online orders and third-party pickups.- Ensures that front line checklist is used to restock inventory as needed.- Serves as an ambassador for all Food and Beverage outlets. - Maintains cleanliness and sanitary conditions of the dining area.- Performs all assigned cleaning and general maintenance tasks.- Reports issues and/or guest complaints to leader....
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- Responsible for prompt, efficient and courteous beverage service to casino guests in accordance with HCPN policies, procedures and standards- Responsible for having knowledge of PLCB and RG standards.- Responsible for having knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends- Monitors guests needs on a continuous basis and ensures all requests are promptly fulfilled - Responsible for accurately and efficiently use of POS system.- Monitors guests alcohol intake in accordance with RAMP training.- Assists other food and beverage team members with maintenance such as side work, opening/closing duties.- Participate as a team member with all servers, bartenders, barbacks, supervisors and any other casino personnel to ensure efficient operations.
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Responsible for providing prompt, friendly and courteous cashier service to our guests. Essential Functions - Supply guests with information on services available on property.- Assist the guests in any way possible and direct guests to tables.- Ensure proper cash handling for all transactions.- Ensure guests in each station are being properly attended.- Maintain knowledge of current hotel & casino activities, beverage outlets and operations.- Utilize proper procedures and documentation for transactions.- Comply with all health and safety standards.- Comply with company policies, procedures, rules, regulations, and be available to work on a regular basis.- Ensure that Superior Guest Service levels are met according to Standard Operating Procedures.- May have to...
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Responsible for providing prompt, friendly and courteous cashier service to our guests. Essential Functions - Supply guests with information on services available on property.- Assist the guests in any way possible and direct guests to tables.- Ensure proper cash handling for all transactions.- Ensure guests in each station are being properly attended.- Maintain knowledge of current hotel & casino activities, beverage outlets and operations.- Utilize proper procedures and documentation for transactions.- Comply with all health and safety standards.- Comply with company policies, procedures, rules, regulations, and be available to work on a regular basis.- Ensure that Superior Guest Service levels are met according to Standard Operating Procedures.- May have to...
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- Responsible for prompt, efficient and courteous beverage service to casino guests in accordance with HCPN policies, procedures and standards- Responsible for having knowledge of PLCB and RG standards.- Responsible for having knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends- Monitors guests needs on a continuous basis and ensures all requests are promptly fulfilled - Responsible for accurately and efficiently use of POS system.- Monitors guests alcohol intake in accordance with RAMP training.- Assists other food and beverage team members with maintenance such as side work, opening/closing duties.- Participate as a team member with all servers, bartenders, barbacks, supervisors and any other casino personnel to ensure efficient operations.
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- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Familiar...
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Don't take our word for it, click HERE to listen to our Team Members and why they chose Penn National Race Course!- Greet guests warmly and promptly with eye contact and enthusiasm while providing quick and efficient service. - Handle guests' money transactions quickly and efficiently in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Responsible for adhering to established cash control policies and procedures within Food & Beverage department at Hollywood Casino. - Knowledge of and strict adherence to PLCB and RG standards. - Accurate and efficient use of POS system. - Knowledge of all daily specials and menu items and their preparation. - Handle any guest complaints and resolve them quickly and courteously. -...
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ESSENTIAL DUTIES AND RESPONSIBILITIES- Anticipate customer needs and appropriately suggest products to maximize service and sales.- Resolve service problems according to guidelines.- Follow appropriate food handling procedures to ensure safe, quality products.- Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of cash register and Point of Sale system.- Complete deposits at the end of each shift.- Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing counters.- Ensure to go supplies and products are ordered and stocked as needed.- Accurately deliver to go food items to customer verifying order...
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- Takes orders and serves drinks to customers. includes icing glasses, finishing setups, and garnishing as necessary. Ensures hot beverages are hot when served and frozen beverages are frozen. - Collects proper money for these beverages. - Cleans and maintains station: removes trash, removes empty cups or bottles, pushes in chairs, etc. Must constantly pre-bus station. Follows Health and Safety Rules. - Must become trained and certified in TiPS. - Knows hours of all Food and Beverage outlets and memorizes their food items to have ability to inform guests when asked. - Knows all drink prices. - Does public relations for the company: sells the casino and landing (i.e., knows their respective products and up sells), and answers guest questions. - Performs side work;...
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- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members...
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ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards...
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SUMMARY: Assist the Food & Beverage Management team in monitoring the performance of all Food and Beverage team members as assigned. Ensure all Food & Beverage outlets are run in an efficient and effective manner. Ensure guests receive the ultimate ACES service experience. A Food and Beverage Supervisor may be assigned to work in any food and beverage outlet. ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned. - Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting...
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Ameristar Perks:- Day 1 Benefits (medical, dental and vision)- Retirement benefits- Grave shift differential- Tuition reimbursement- Required certification is covered by Ameristar.- Free uniforms and necessary tools are provided- Team member incentive reward program- Anniversary and perfect attendance programsJob Responsibilities:- Must have a basic understanding of maritime operation.- Proficiency in paralleling the generators and operation of Emergency Generator.- Proficiency in operation and use of lifesaving equipment on board the vessel.- Must be able to handle stressful situations where efficiency and time are of urgency.- Must have the ability to operate and utilize mooring winches.- Adheres to all departmental and property policies and procedures...
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- Valid Driver's License a Must- Performs scheduled and nonscheduled repair, maintenance and installation of machinery, tools, equipment and/or associated equipment to ensure continuous and safe operation of the property- Performs scheduled and nonscheduled repair, maintenance and installation of machinery, tools, equipment and/or associated equipment to ensure continuous and safe operation of the property- Performs preventative maintenance in conjunction with all building maintenance and/or cleanliness related items- Submits requests for expenditures associated with repairs, upkeep, and improvement to the Director of Facilities- Directly or indirectly supports all exterior grounds activities, including snow removal, grass cutting, landscaping, the parking garage and other...