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- Responsible for prompt, efficient and courteous beverage service to casino guests in accordance with policies, procedures and standards- Responsible for having knowledge of PLCB and RG standards.- Responsible for having knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends- Monitors guests needs on a continuous basis and ensures all requests are promptly fulfilled - Responsible for accurately and efficiently use of POS system.- Monitors guests alcohol intake in accordance with RAMP training.- Assists other food and beverage team members with maintenance such as side work, opening/closing duties.- Participate as a team member with all servers, bartenders, barbacks, supervisors and any other casino personnel to ensure efficient operations.
- Prepares and serves food to customers.- Sells non-food merchandise and maintains display. - Responsible for the stocking of all products, as needed, during shift and at end of shift. - Operates cash register: takes money or other tenders from customers and counts back appropriate change. Counts money in register before and after each shift and properly records closing transactions. - Cleans and sanitizes working/ kitchen areas in outlets, both behind the line and in dining area. - Assures that tables are bussed and maintains dining area by returning tables and chairs to proper locations, as needed. - Assures that empty containers and rolling trash/cardboard dumpsters are taken to receiving dock, as needed. Monitors disposal of garbage and cardboard to respective dumpster...
- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members...
SUMMARY: Assist the Food & Beverage Management team in monitoring the performance of all Food and Beverage team members as assigned. Ensure all Food & Beverage outlets are run in an efficient and effective manner. Ensure guests receive the ultimate ACES service experience. A Food and Beverage Supervisor may be assigned to work in any food and beverage outlet. ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned. - Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting...
JOB SUMMARY: The Facilities Assistant Shift Manager (ASM) takes on a pivotal role in overseeing the daily management of a designated shift within the Facilities Department. This entails supervising staff, supporting operational goals, monitoring performance and profit objectives, and ensuring adherence to scheduling and guest satisfaction. The Facilities ASM is also responsible for maintaining compliance with departmental budgets, responding to emergencies, and upholding preventive maintenance schedules. Regulatory compliance, property, and equipment inspections, and confidentiality in departmental and company matters are also key facets of this role. ESSENTIAL DUTIES AND RESPONSIBILITIES:- Responsible for supervising staff and the overall daily management of a designated shift...
- Manage Maintenance staff in order to ensure quality maintenance is being performed, both inside and outside on the property. This would include, but not limited to interior finishes such as carpeting, painting, tile work, wood work, accent lighting, etc., supporting mechanical equipment such as HVAC/R and equipment related to heating throughout the property, furniture restoration, carpentry and property grounds maintenance, ponds and water features, etc. - Responsible for the overall integrity of shift operations, ensures compliance of all regulatory requirements, internal controls, and policies and procedures (OSHA) - Respond to all emergencies per established procedures, provides expertise, and supervises team members and resources in the event of a chemical or hazardous...
Maintains all cosmetic items in guest rooms and public areas. Maintains a neat, clean, and organized work area in the Facilities Engineering Shop. Prepares daily work forms. Routinely inspects all lighting throughout the property, identifying potential problems, and resolving same. Responds to maintenance requests and house calls. Maintains pool facilities as assigned. Ensures a maximum level of service and satisfaction is achieved and maintained. Maintains a working knowledge and understanding of all rules, regulations and controls of the company. Job Description: - Maintains, repairs and installation of wall covering, flooring, painting, woodwork and drywall - Conduct projects such as office build outs, room renovation, Etc. - Upkeep of property decorations and cosmetics -...
- Responsible for supervising staff and the overall daily management of a designated shift that is responsible for general maintenance, installation, maintenance and repair of HVAC, electrical and plumbing systems and water distribution Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Assists in managing maintenance and construction projects and determines best practice for using in-house...
- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Customer Service to all guests and team members.- Directly manage the facilities operations.- Supervise Facility team members including interviewing, selecting, hiring, orientation, training, disciplines, and payroll including the management of attendance and time records. - Supervise the work processes and procedures of team members including the assignment of tasks or apportionment of work to be done by team members including installation, repair, maintenance or replacement of electrical systems, heaters, plumbing, sinks, dishwashers, drains, carpentry, painting, furniture repair, landscaping, warehousing and storage, engine repair, snow removal and all job functions or duties...
- Performs scheduled and nonscheduled repairs, maintenance and installation of machinery, tools, equipment and/or associated equipment to ensure continuous and safe operation of the property. - Performs preventive maintenance in conjunction with all building maintenance and/or cleanliness related items. - Submits parts requests associated with repairs, upkeep, and improvements. - Directly or indirectly supports all exterior grounds activities in the parking garage and other exterior area needs. - Maintains all sanitation equipment. - Performs painting, structural repairs to masonry, woodwork, wallpaper and treatments, and furnishings of buildings. - Directly or indirectly supports the installation, maintenance and repair of HVAC, electrical, plumbing systems and water distribution,...
The facilities technician performs preventative and general maintenance tasks, installations, general cleaning, and other tasks as assigned. ESSENTIAL RESPONSIBILITIES - Deliver internal and external guest service in accordance with company service standards- Performs all duties in a polite, professional, and responsible manner- Perform general maintenance including plumbing, electrical, carpentry, painting, and dry wall repairs- Perform maintenance, troubleshooting, preventative maintenance, and repairs as directed- Complete ready repairs such as cabinet installations, restroom fixture repair, lighting fixture replacements etc- Inspect and adjust property equipment as necessary- Collaborate with other Facilities Team Members and Departments on tasks and projects-...
JOB SUMMARY: The primary focus of the Facilities Technician is on the repair, maintenance, and installation of machinery, tools, equipment, and associated components to ensure the continuous and safe operation of the property. The Facilities Technician will also be responsible for performing preventative maintenance, managing expenditure requests for repair and improvements, and addressing painting and structural repair needs within the building. Ensuring OSHA compliance and actively participating in safety compliance are integral aspects of this role. ESSENTIAL DUTIES AND RESPONSIBILITIES:- Performs scheduled and nonscheduled repair, maintenance, and installation of machinery, tools, equipment and/or associated equipment to ensure continuous and safe operation of the...
ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Maintain facility shops, working areas, and tool and equipment storage areas in a clean and orderly manner.- Conduct visual, manual or auditory inspections and testing of machinery, equipment or structures as needed.- Identify and analyze problems, malfunctions, or performance variations on machinery, equipment or structures including advanced analysis such as interpretation of building plans, regulations and codes of practice to ensure the proper progress of the work, making sure that specifications and regulations are followed and proper methods and materials are used.- Repair machinery,...
The Fairbanks assistant server is responsible for keeping the dining room clean and assisting servers in providing a high level of guest service. ESSENTIAL RESPONSIBILITIES - Clears and resets counters or tables at conclusion of each course.- Observes guests to respond to any additional requests and to determine when meal has been completed.- Observes local health and sanitation codes- Makes coffee and tea as required- Performs all assigned side work- Assists servers in garnishing and decorating dishes preparatory to serving.- Demonstrate a willingness and ability to deliver quality guest service to external and internal guests
Conducts data collection as directed to aid in analyzing complex financial actions. Extracts pertinent information from databases for use in analyzing future plans and forecasts. Prepares studies, reports and analysis in areas such as budgets, forecasts, financial plans, government requirements, statistical reports, cash-flow projections and business forecasts. Evaluates complex profit plans, operating records and financial statements as directed; assists in the preparation and analysis of financial statements. Gathers, analyzes and summarizes data regarding financial plans, acquisition activity, new business planning, trended future requirements, government requirements and operating forecasts. Analyzes the profitability and incremental contribution of proposed and actual...
SUMMARY: Responsible for deep cleaning of all floor surface areas. ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned. - Clean all carpets as required.- Assist in removing gum/products from the carpets as directed.- Assist in restowing all gear properly and when requested. In addition, clean and maintain all carpet cleaning equipment in use daily.- Clean tile floors including grout.- Clean escalator steps.- Maintain a clean, safe workplace: e., clean, etc. as directed.- Assist the Maintenance Department as needed.- Report to the Facilities Supervisor any hazardous or threatening condition.- Provide positive communication and use ACES Training skills with every patron and co-worker.- Perform duties in a safe manner; report any...
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in maintenance of cost control methods and procedures by monitoring pars and inventory.- Assists in the maintenance and development of...
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Will have to process cash and credit card transactions for guests and employees while maintaining the integrity of all financial controls and responsibilities.- Stock food, beverage and paper goods.- Must have open availability including all three shifts, weekends, and holidays.- Maintain a clean, sanitized and organized work space and dining room.- Comply with PPE standards.- Comply with state, company, and department policies and...
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Will have to process cash and credit card transactions for guests and employees while maintaining the integrity of all financial controls and responsibilities.- Stock food, beverage and paper goods.- Must have open availability including all three shifts, weekends, and holidays.- Maintain a clean, sanitized and organized work space and dining room.- Comply with PPE standards.- Comply with state, company, and department policies and...
- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area - Monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion - Ensuring work area is neat, clean and sanitized before and throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe workstation - Ensuring and monitoring rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage...