Job Listings

- Manages and oversees food storage, preparation and production, and menu creation; determines efficient use of food items.  - Responsible for designing and coordinating menus for all restaurant facilities and banquet facilities. - Responsible for all food related costs and other cost associated with the food service operations on property.  - Responsible for facility maintenance with the Food and Beverage areas.  - Effectively manages the food service staff and ensures Red Carpet Readiness.  - This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Manages employees engaged in food preparation and production. - Reviews preparation and production...

GENERAL ACCOUNTABILITIESThe following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions. - Creates an atmosphere that induces guests to have L’Auberge Casino Resort as their casino/hotel of choice; responsible for actively building and retaining customer relations and acts as a mentor to employees in order to provide superior customer service.- Hires, trains, motivates, evaluates and manages staff to ensure employees have adequate guidance and resources to achieve established objectives.- Establishes, implements and maintains department objectives, standards, guidelines, budget and processes to achieve proper department management.- Researches, analyzes and makes determinations regarding new...

Overview:We are seeking a detail-oriented and service-driven Executive Housekeeper to lead our housekeeping team in delivering exceptional guest experiences. This role is responsible for maintaining cleanliness standards, managing staff performance, and ensuring operational efficiency across all housekeeping functions.Key Responsibilities:Guest Experience & Quality Standards- Ensure cleanliness of guest rooms and public areas meets brand standards.- Conduct regular inspections and address any deficiencies.- Respond promptly to guest needs and complaints.Team Leadership & Development- Interview, hire, train, and mentor housekeeping staff.- Assign duties and monitor performance for compliance with policies.- Conduct staff meetings and performance reviews.- Provide...

Essential Responsibilities:- Must have extensive Food and Beverage Operations background. Supervisory and management experience in hotel and/or casino environment required. Comprehensive knowledge of Food and Beverage operations.- Culinary Graduate or one year certificate from college or technical school; or three to six years related experience and/or training; or equivalent combination of education and experience.- Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other cast members of the organization.- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers,...

- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Opens game at assigned table, counts contents, verifies count with closing list, inspects cards or dice, and signs off with supervisor.- Deals games, pays out winnings, exchanges currency for chips, and informs guests of game rules.- Changes over deck of cards or dice; inspects and mixes cards.- Verifies bank roll fills with the supervisor and Security personnel.- Ensures protection of game; maintains continuous inspection of cards or dice; ensures betting in compliance with game rules and minimums set.- Closes game; sorts cards, balances rack, counts chips, and signs off with the...

  - Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection and game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to...

- Build and maintain rapport with guests. - Provides fast, flawless, personalized service to players. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Provide appropriate game protection.

- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Opens game at assigned table, counts contents, verifies count with closing list, inspects cards or dice, and signs off with supervisor.- Deals games, pays out winnings, exchanges currency for chips, and informs guests of game rules.- Changes over deck of cards or dice; inspects and mixes cards.- Verifies bank roll fills with the supervisor and Security personnel.- Ensures protection of game; maintains continuous inspection of cards or dice; ensures betting in compliance with game rules and minimums set.- Closes game; sorts cards, balances rack, counts chips, and signs off with the...

- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Opens game at assigned table, counts contents, verifies count with closing list, inspects cards or dice, and signs off with supervisor.- Deals games, pays out winnings, exchanges currency for chips, and informs guests of game rules.- Changes over deck of cards or dice; inspects and mixes cards.- Verifies bank roll fills with the supervisor and Security personnel.- Ensures protection of game; maintains continuous inspection of cards or dice; ensures betting in compliance with game rules and minimums set.- Closes game; sorts cards, balances rack, counts chips, and signs off with the...

  - Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection and game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to...

 - Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection and game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to...

 - Ability to deal poker in order to provide a courteous and entertaining experience- Accepts direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met- Initiates courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity- Sponsors new dealers as needed in order to provide new hires with adequate on the job training- Protects the integrity of the game through visual observation of all guests and game layout - Responsible to maintain a clean, organized work area including wiping down poker tables and picking up dirty glasses- Presents oneself as a credit to the Company and encourages others to do the same Performs all...

What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.- Provides accurate and efficient dealing at assigned table game- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the...

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers - Responsible for promoting a positive influence in the community and participating in company-sponsored events - Ability to deal poker in order to provide a courteous and entertaining experience - Accepts direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met - Initiates courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity - Sponsors new dealers as needed in order to provide new hires with adequate on the job training - Protects the integrity of the game through visual observation of all guests and...

What does River City Casino & Hotel have to offer?    - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.- Responsible for supervising and managing staff in the Table Games department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports...

- The Table Games Dealer is responsible for dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity within the game. - As the Table Games Dealer, you will be responsible for ensuring gaming activity in your assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. - As part of your Dealer responsibilities you will be required to provide customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest. - This position is responsible for directly monitoring casino gaming activity in accordance with all applicable rules and...

What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.- Provides accurate and efficient dealing at assigned table game.- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.- Provides prompt, courteous, and accurate dealing at assigned table(s).- Adheres to all company and departmental policies and procedures and state regulations as relates to this position.- Performs accurate chip and cash transactions.- Receives wagers from customers and pays the...

- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection.- Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and...

- Providing accurate and efficient dealing at assigned table game- Following game procedures when dealing Blackjack, Craps, Roulette, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position - Performs accurate chip and cash transactions - Receives wagers from customers and pays the appropriate game outcomes - Maintains game security and protects company assets at all times - Assists customers in understanding the rules and ensures adherence to established policies and procedures- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance...

What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.- Supervises the operation of up to six table games on an assigned shift.- Works closely with the Assistant Table Games Shift Manager to implement and oversee overall strategies for customer service, comping, and expense management in order to maximize profitability.- Provides visible leadership in gaming operation areas.- Responsible for the overall integrity of daily operations in your section. Models regulatory, departmental and company policies and procedures.- Performs...