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General Accountabilities: - Responsible for the operations and maintenance of equipment to provide utilities such as light, heating, air conditioning, and room maintenance. - Schedules inspections and maintenance on equipment at periodic intervals to detect malfunctions or need for repair, adjustment, or lubrication. - Responsible for all general maintenance and repair of minor problems throughout the building as directed by a supervisor. - Ensures adherence to OSHA regulations and internal safety policies and procedures. - Performs minor structural repairs including sheet rock, doors, trim, and plumbing. - Reports inventories and work schedules to maintenance supervisor every day. - Maintains engineering for HVAC, ductwork, piping, plumbing, and fire protection. -...
- Performs scheduled and nonscheduled repair, maintenance and installation of machinery, tools, equipment and/or associated equipment to ensure continuous and safe operation of the property- Assist in maintenance related items on Race Track, when needed- Performs preventive maintenance in conjunction with all building maintenance and/or cleanliness related items- Submits requests for expenditures associated with repairs, upkeep, and improvement to the Manager of Facilities- Directly or indirectly supports all exterior grounds activities, including snow removal, grass cutting, landscaping, the parking garage and other exterior area needs- Supports all sanitation processes and procedures including rodent and pest control.- Performs painting, structural repairs to masonry,...
- With experience in building maintenance, this position maintains and supports maintenance of the property assets with some direct supervision and/or training direction. - Perform scheduled and nonscheduled repairs, maintenance and installation of machinery, tools, equipment and/or associated equipment to ensure continuous and safe operation of the property.- Performs preventive maintenance in conjunction with all building maintenance and/or cleanliness related items.- Submit parts requests associated with repairs, upkeep, and improvements.- Directly or indirectly support all exterior grounds activities in the parking area and other exterior area needs. - Maintain small electrical or gasoline motorized equipment.- Perform painting, structural repairs to masonry, woodwork,...
ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Maintain facility shops, working areas, and tool and equipment storage areas in a clean and orderly manner.- Conduct visual, manual or auditory inspections and testing of machinery, equipment or structures as needed.- Identify and analyze problems, malfunctions, or performance variations on machinery, equipment or structures including advanced analysis such as interpretation of building plans, regulations and codes of practice to ensure the proper progress of the work, making sure that specifications and regulations are followed and proper methods and materials are used.- Repair machinery,...
The Fairbanks assistant server is responsible for keeping the dining room clean and assisting servers in providing a high level of guest service. ESSENTIAL RESPONSIBILITIES - Clears and resets counters or tables at conclusion of each course.- Observes guests to respond to any additional requests and to determine when meal has been completed.- Observes local health and sanitation codes- Makes coffee and tea as required- Performs all assigned side work- Assists servers in garnishing and decorating dishes preparatory to serving.- Demonstrate a willingness and ability to deliver quality guest service to external and internal guests
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers - Responsible for promoting a positive influence in the community and participating in company-sponsored events - Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant - Seats guests in restaurant as per specified rotation requirements - Maintains proper seating and reservation documentation - Monitors restaurant for table availability - Keeps designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety...
- Reviews and consolidates information to prepare standard daily, weekly, and monthly statistical and operating review reports. - Assists in the compilation of monthly property reporting packages. - Assists in the preparation of the property operating and capital budgets and forecasts. - Assists and trains the property departments in the correct and timely use of the Checkbook, Financial Statements, Kronos, and Virtual Roster systems for managing labor and financial results. - Works closely with all Departmental Directors and Managers to identify areas of improvement for any Department and will often be required to support and contribute expertise to projects relating to the achievement of property Business, Guest Service, and Financial goals in a supportive manner. - Reviews...
- Pending PGCB approval - Performs market analysis using historical data to forecast the market trends and determines market elasticity. Market analysis includes understanding the seasonality, marketing programs, capacity constraints, future expansion plans, and regulatory changes in order to predict competitor market growth. - Generates reports for departments for the Annual Capital and Operating Budgets. Performs Marketing analysis including Direct Mail, Events, Promotions, and Player Events. - Analysis of other EBITDA generating projects, either by revenue-driving initiatives or expense controls, culminating in actionable recommendations for Sr. Management. - Analyzes data to identify trends for use in forecasts and budgets. - Assists in developing and maintaining...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary at Hollywood Casino Tunica or 1st Jackpot Tunica: - Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.- Complete assigned side work; wipe down all counters, tables and clean service areas- Inspects all areas of responsibility for safety and maintenance needs and reports to leader as needed.- Mix alcoholic beverages according to Hollywood Casino standard.- Input all beverages into MICROS system.- Promote Hollywood Casino food and beverage outlets and entertainment facilities.- Adhere to...
As a F&B Apprentice, you will experience the restaurant and hospitality world from within. Throughout the program, you will learn practical restaurant management skills from our top leaders and front line team members. This is for Juniors/Seniors enrolled in College/University. Timeframe for program: Summer Break
- Responsible for supervising the Food & Beverage Outlet designated to this role and the overall daily management of a designated shift. - Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Responsible for assisting in the budget process for the department by providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department...
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in maintenance of cost control methods and procedures by monitoring pars and inventory. - Assists in the maintenance and development of...
ESSENTIAL DUTIES AND RESPONSIBILITIES- Anticipate customer needs and appropriately suggest products to maximize service and sales.- Resolve service problems according to guidelines.- Follow appropriate food handling procedures to ensure safe, quality products.- Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of cash register and Point of Sale system.- Complete deposits at the end of each shift.- Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing counters.- Ensure to go supplies and products are ordered and stocked as needed.- Accurately deliver to go food items to customer verifying order...
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Will have to process cash and credit card transactions for guests and employees while maintaining the integrity of all financial controls and responsibilities.- Stock food, beverage and paper goods.- Must have open availability including all three shifts, weekends, and holidays.- Maintain a clean, sanitized and organized work space and dining room.- Comply with PPE standards.- Comply with state, company, and department policies and...
- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area - Monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion - Ensuring work area is neat, clean and sanitized before and throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station- Ensuring and monitoring rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage...
- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area.- Monitoring and replenishing all food products in work area by stocking counters and displays in a neat, accurate and timely fashion.- Ensuring work area is neat, clean and sanitized before and throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe workstation.- Ensuring and monitoring rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers...
Daily Responsibilities Include:- Responsible for supervising and managing staff in the F&B FOH department. Develops implements and manages operational goals and monitors achievements of performance and profit objectives.- Assists in hiring and training, and responsible for motivating, evaluating, and supervising staff on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Developing people to provide exceptional service, products and value to the company guests while maximizing profitability- Responsible for assisting in the budget process for the department and provide...
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Responsible for supervising F&B Outlets designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and providing recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with...
Perform a variety of duties relating to working in the food outlets and the services of food and / or beverages. Responsible for cash handling in the Cast member Dining Room and Deli.ESSENTIAL DUTIES AND RESPONSIBILITIES - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members.- Maintain a professional appearance at all times, clean and well groomed as per standard.- Stock counters, displays, salad bar and steam table in a neat and timely fashion.- Provide friendly, quick, professional service demonstrating willingness to serve guests with a smile.- Regular attendance.- Check to ensure that all foods are displayed attractively as per department...
