- Performs start up assembly and procedures, on-going operation of, breakdown and cleaning of all ware washing machines- Safely handles all departmental cleaning and sanitizing chemicals per OSHA, departmental and manufacturer operating standards- Inserts necessary chemicals, detergents and additives to ware washing machine chemical supply systems- Ensures that non-carpeted Food & Beverage area floors are clean, free of debris and spills- Manually and / or mechanically cleans Food & Beverage floors, including refrigerated storage and trash collections areas, using deck brushes, brooms, dust pans, squeegees, mops, scrapers, hoses, pressure washers, chemicals and other equipment- Manually and / or mechanically washes china, glass, silverware & all other service ware- Manually and /or mechanically washes pots, pans, cooking utensils, cutting boards & all other kitchen tools and equipment- Disassembles, manually cleans and re-assembles ovens, ranges, rotisseries, broilers, grills, salamanders, ventilation hoods, deep fat fryers, steam jacketed kettles, slow cookers, smokers, steamers, ice machines, mixers, tilt skillets, food processing machines, slicers, saws, tenderizing machines, combi ovens, , prep stations, ware washing machines, ware washing tables, garbage disposals and all other food equipment requiring end user assembly- Cleans all sinks, refrigeration, freezers, chef tables, work tables, storage shelving, trash dump areas, trash receptacles, floor mats, floor grates, floor sinks, drain cups, condensation trays, Bain maries and other Food and Beverage equipment as assigned- Cleans and polishes exposed stainless steel surfaces and plumbing components.- Uses ladders, chemicals and manual cleaning tools to perform cove base and over head cleaning in Food & Beverage production areas, dry and refrigerated storage areas, ware washing, trash areas and other locations as assigned including walls, ceilings, visible-to-the eye ventilation equipment including roof-top mechanical components, light fixture diffusers, mechanical system air supply and intact diffusers, - Operates rack type and flight type washing machines, pre-rinse sprayers, hot and cold water hoses, mop buckets, garbage disposals, pre-rinse troughs, trash compactors, bailers, can washers, floor washing machines, steam cleaners and other cleaning machinery - Ensures a safe work environment for self and others- Performs other and general equipment and supply cleaning and organization tasks as assigned
- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Promote and maintain all steps of the ACES program with each patron and employee you may come in contact with (eye contact, hi- greeting, goodbye as a departure)- Responsible for learning and understanding the use of all chemicals used in kitchen operations- Must follow specific daily station assignments checklists as directed by Executive Steward and F&B Management- Responsible for all aspects of dish/pot washing including but not limited to using the dish machines, pot sink/power soak sink, and all other basic stewarding duties- Responsible for all trash removal, cleaning of trash receptacles, removal and proper disposal of all recyclables as defined by property and state/local initiatives- Responsible for keeping all floors swept/mopped and free of debris during shift and as directed by Executive Steward and F&B Management- Ensure proper storage of equipment, chemicals, and restaurant supplies in compliance with departmental, company, and OSHA standards, in the dish and pot rooms, kitchens, mop rooms, and trash dock. This includes but is not limited to china, glassware, silverware, trash cans, trash dumpsters, pots, & pans- Ensure the proper stocking and restocking of all food line china and utensils before, during, and after the restaurant hours of operation- All duties above are determined on business needs and other duties may be assigned as required
- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Promote and maintain all steps of the ACES program with each patron and employee you may come in contact with (eye contact, hi- greeting, goodbye as a departure)- Responsible for learning and understanding the use of all chemicals used in kitchen operations- Must follow specific daily station assignments checklists as directed by Executive Steward and F&B Management- Responsible for all aspects of dish/pot washing including but not limited to using the dish machines, pot sink/power soak sink, and all other basic stewarding duties- Responsible for all trash removal, cleaning of trash receptacles, removal and proper disposal of all recyclables as defined by property and state/local initiatives- Responsible for keeping all floors swept/mopped and free of debris during shift and as directed by Executive Steward and F&B Management- Ensure proper storage of equipment, chemicals, and restaurant supplies in compliance with departmental, company, and OSHA standards, in the dish and pot rooms, kitchens, mop rooms, and trash dock. This includes but is not limited to china, glassware, silverware, trash cans, trash dumpsters, pots, & pans- Ensure the proper stocking and restocking of all food line china and utensils before, during, and after the restaurant hours of operation- All duties above are determined on business needs and other duties may be assigned as required
- Provide general and indirect supervision to all stewarding staff while overseeing all departmental organization, cleaning schedules, sanitation standards. - Responsible for ensuring efficient and profitable operation of all stewarding outlets, continuous improvement of sanitation quality and equipment standards, overseeing and training stewards; verify daily assignments are completed with daily kitchen walk throughs. - Ensure sanitation standards and cleanliness in all kitchen areas. - Clean and sanitize all areas of the kitchen and operate the dish washing machine in a safe, accident-free manner. - Coach and Counsel, track attendance, and schedule according to business levels; ensures the organization, sanitation and cost of the operation is consistent with the overall food and beverage goals and objectives. (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) - Delivers superior internal and external guest service by ensuring every interaction includes our Six Core Service Standards - Look sharp, smile and greet the guest- Be friendly, polite and use courteous language - Provide especially timely and knowledgeable service and then some- Always find solutions to guests’ problems; Use the guest’s name when appropriate- Thank the guest and invite him or her back- Work harmoniously with fellow team members. - Maintain organization and ensure proper rack stacking, silver presoaking and operation of dish machine. - Ensure proper set-up, breakdown and maintenance of all special events. - Washes pots, pans and traps; maintains neat appearance of working areas and cleaning equipment storage areas. Washes, rinses, and sanitizes all dishware and utensils - Perform special cleaning projects as assigned. - Train new stewards as required - Clean according to schedule or as specified by chef. - Responsible for swept and mopped floors. Keep floors clean and dry, pick up wet spills immediately - Provide information and explain My Choice benefits, property amenities and marketing programs to our guests. - Can operate dish machines to company and manufacturer specifications. - Uses proper measurements of detergent and sanitizer in the dish machine.- Restocks all dishes, glassware, utensils, pots, and pans. Removes all garbage. Breaks down, cleans, and sanitizes the dish machine at the end of a shift. - Able to make quick decisions when dealing with departmental and employee needs. - Keeps dish and other storage areas clean and organized. - Staff, schedule, evaluate, train, develop and monitor team members. - Perform related duties and responsibilities as required.
- Prepares tableware for washing- Collects all soiled pots, washes and restacks cleaned pots on shelves - Responsible for removal of garbage and refuse - Mops and sweeps floors - Washes walls and ceiling tiles- Cleans and sanitizes all cooking equipment - Proper maintenance and distribution of company assets - Sets up dishwashing machine- Stacks and stores clean dishes in proper kitchen areas
- Prepares tableware for washing- Collects all soiled pots, washes and restacks cleaned pots on shelves - Responsible for removal of garbage and refuse - Mops and sweeps floors - Washes walls and ceiling tiles- Cleans and sanitizes all cooking equipment - Proper maintenance and distribution of company assets - Sets up dishwashing machine- Stacks and stores clean dishes in proper kitchen areas
ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Prepare and wash tableware.- Removal of garbage and refuse. - Mops and sweeps floor. - Clean and sanitize cooking equipment. - Sets up dishwashing machine. - Stack and store clean dishes in proper kitchen areas.- Collect and wash dishes, pots, pans, glassware, utensils or other items used in the preparation, presentation or service of food and beverage products.- Retrieve and deliver items from storerooms and refrigeration units as needed.- Clean and sanitize food and beverage areas including kitchen, refrigeration units, and storerooms including removal of debris or litter and sweeping and mopping floors.- Attend all departmental and company training programs or meetings as directed.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter. - Meet department uniform, appearance and grooming requirements. This includes purchasing and wearing slip resistant safety shoes when performing all job duties.- Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.
Must provide prompt, courteous and accurate dealing at assigned table(s) in accordance with established procedures. Assists guests in understanding the rules and ensure adherence to established policies and procedures. Maintain the security of assigned game(s) at all times. Report any safety hazards to assigned Casino Shift Manager. - Provides accurate and efficient dealing at assigned table game. - Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games - Provides prompt, courteous and accurate dealing at assigned table(s) - Adheres to all company and departmental policies and procedures and state regulations as it relates to this position - Performs accurate chip and cash transactions - Receives wagers from customers and pays the appropriate game outcomes - Maintains game security and protects company assets at all times - Assists customers in understanding the rules and ensures adherence to established policies and procedures Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs
Must provide prompt, courteous and accurate dealing at assigned table(s) in accordance with established procedures. Assists guests in understanding the rules and ensure adherence to established policies and procedures. Maintain the security of assigned game(s) at all times. Report any safety hazards to assigned Casino Shift Manager. - Provides accurate and efficient dealing at assigned table game. - Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games - Provides prompt, courteous and accurate dealing at assigned table(s) - Adheres to all company and departmental policies and procedures and state regulations as it relates to this position - Performs accurate chip and cash transactions - Receives wagers from customers and pays the appropriate game outcomes - Maintains game security and protects company assets at all times - Assists customers in understanding the rules and ensures adherence to established policies and procedures Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs
Must provide prompt, courteous and accurate dealing at assigned table(s) in accordance with established procedures. Assists guests in understanding the rules and ensure adherence to established policies and procedures. Maintain the security of assigned game(s) at all times. Report any safety hazards to assigned Casino Shift Manager. - Provides accurate and efficient dealing at assigned table game. - Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games - Provides prompt, courteous and accurate dealing at assigned table(s) - Adheres to all company and departmental policies and procedures and state regulations as it relates to this position - Performs accurate chip and cash transactions - Receives wagers from customers and pays the appropriate game outcomes - Maintains game security and protects company assets at all times - Assists customers in understanding the rules and ensures adherence to established policies and procedures Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs
General Accountabilities:- Exchanges paper currency for playing chips.- Checks accuracy of table bank inventory, marker, table fills, and table Credit documents. - keep track and record buy-ins, wins, losses, and bet amounts in compliance with established Pit procedures. - Collects and replaces Casino Chips as needed. - Review playing cards prior to guest playing.- Promotes outstanding customer and team member relations. - Ensure the initiation of fills and credits to tables. - Ensures tables are opened and closed in designed areas based off business demands.
- Position requires maintaining dealer skills.- This position is responsible for promoting outstanding guest service.- As a dealer, must have the ability to deal multiple games as listed above while ensuring game protection in accordance with policy and procedures. Position requires that cast member be able to fill in as a supervisor when needed.- As a Casino Supervisor, has the ability to supervise dealers, protect the integrity of the game at all times, assist guest when needed, enforce procedures related to games. As the supervisor, must be able to accurately complete any and all necessary documentation needed to properly track guests’ play and issue complimentary, within set guidelines.
- Maintain game security and integrity in designated area to ensure that they are conducted in a manner consistent with State Gaming Commission regulations and the policies and procedures of Ameristar Casino- Will have supervisory and hourly team member responsibilities in this role- Foster and maintain positive team member relations in a supportive environment and interfaces with other departments to ensure a harmonious working relationship- Monitor pit and gaming equipment to ensure proper working order and conditions and notify Casino Managers of needed repairs- Assists the guests in playing and ensure adherence to established rules, policies and procedures- Deals a combination of Blackjack, Carnival Games, and other specialty games such as Roulette and Craps- Recommend changes to operation procedures to enhance overall effectiveness
- Apply skill in dealing individual games, providing prompt, accurate and courteous service in accordance with policies and procedures- Handle customer transactions for "buy- ins,” "pay- offs" and markers- Verify fills and credits to the game- Notify Games Supervisor of any irregularities in the play and/or transactions during the shift- Adhere to appropriate gaming regulations, policies and procedures- Take losing bets and pay winning bets according to established rules and procedures- Other job-related duties as assignedAs a Supervisor:- Safeguard Company assets located in the assigned work area- Enforce Casino rules and regulations for games- Adhere to Michigan gaming regulations- Respond to and act on Guest disputes arising on games- Protect assigned games - Direct assignments of pit personnel- Maintain proper table inventories through fills and credits- Verify and issue Credit to Guests- Issue playing cards and dice, and review them for irregularities- Accurately track Guests’ play for rating purposes- Other job-related duties as assigned
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.- Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Gives cash refunds or Credit memorandums as directed by Supervisor/Manager.- Coordinates and controls the flow of the restaurant. - Assigns stations to servers and bus persons. - Supervises the restaurant in the absence of the Restaurant Supervisor/Manager.- Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required.- Resolves service issues according to established guidelines.- Ensures dining and serving areas are set up and maintained according to standard. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Answers telephone in a professional manner.- Maintains strict confidentiality in all company matters.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. - Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. - Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.- Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Gives cash refunds or Credit memorandums as directed by Supervisor/Manager.- Coordinates and controls the flow of the restaurant. - Assigns stations to servers and bus persons. - Supervises the restaurant in the absence of the Restaurant Supervisor/Manager.- Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required.- Resolves service issues according to established guidelines.- Ensures dining and serving areas are set up and maintained according to standard. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Answers telephone in a professional manner.- Maintains strict confidentiality in all company matters.
- Maintain and repair refrigerator equipment, boilers, and electrical, plumbing, and HVAC equipment.- Fabricate, repair, and maintain equipment such as any mechanical devices, motors, and pumps throughout facility.- Respond to customer requests for maintenance assistance in order to provide courteous, timely and expert service.- Assist in the installation, removal or relocation of electronic equipment, in accordance with established priorities.- Fix all property electronic equipment (except for slot machines and computers) by repairing minor damage to parts and wiring and replacing failed components, in order to ensure proper operation of all equipment according to established schedules and department standards.- Repair and install structural woodwork and equipment; assist is preparing wall surface for painting and wall covering, in order to ensure proper operation of all equipment according to established schedules and department standards.- Perform upholstery work as required on hotel and casino chairs, sofas, gaming tables/layouts, restaurant booths and equipment.- Install and maintains all tile, marble floor materials, carpet, and carpet tiles.- Examine and perform preventative maintenance checks on various types of electronic equipment to include fire alarms, and satellite systems according to established schedules under supervision, in order to ensure that potential problems are fixed before equipment becomes dysfunctional.- Perform all operations incidental to any type of maintenance painting and carpentry to meet specifications. - May act as go to person for engineering related questions or problems when the Supervisor is not available
- Respond to electrical outages, performs electrical-related tasks, and assists management in the daily electrical power management programs in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Set up and maintain an inventory of electrical parts, including various size fuses, wire, junction boxes, receptacle boxes, receptacles, etc., in order to respond to any electrical needs in a timely manner. - Ensure all electrical panels are locked at all times, and electrical closets are clean and free of stored products. - Check panels on a regular basis to ensure each panel has a legend for the active breakers and a list of spare breakers. - Assist with any testing of electrical equipment performed by outside vendors, or by upper management. - Perform daily rounds and create a checklist for monitoring the performance of all electrical systems throughout the property. - Assist Electrical Technicians on property and monitor performance; check work upon completion to ensure compliance with regulatory agencies. - Perform electrical repairs, electrical modifications, and assist with planning electrical needs throughout the property. - Meet with outside vendors and assist them with access to property electrical systems when vendors are on site to perform electrical repairs, maintenance, or modifications. - Ensure vendors are approved to perform electrical tasks at the property and monitor any tasks being performed by the vendor. - Monitor electrical system repairs and enforce safety procedures when aware of the tasks being performed, including lock out/tag out procedures. - Inform management of any unsafe conditions immediately and take precautionary measures to protect team members, guests, and property. - Assist management in setting up a preventive maintenance program for all electrical appliances, switchgear, and electrical systems. - Assist in the process of restarting the electrical powered systems after a planned shutdown or power outage.
Provides supervision of all EMS Staff, provide guidance and maintain property licensing requirements as it relates to the EMS function, meet regulations with racing commission, and scheduling for racing and exercise days. - Responsible for providing guidance and daily supervision to staff in the EMS department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Responsible for developing & maintaining the EMS Staff Schedule. - Monitors & maintains EMS supplies/equipment and ensures setup of ambulance throughout the season. - Ensures compliance with all local & state regulations and licensing requirements. - Monitors patient care reviews & reports. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - It is responsible for providing optimum patient care in accordance with the EMS act of 1985 and all regional guidelines/protocols. - Maintains personal knowledge and skills to deliver optimum patient care as an EMT role model for other emergency service personnel. - Supervises the performance of EMT trainees and other observers. - Safely operates vehicles of EMS in accordance with the current motor vehicle code of the State of New Mexico. - Always stocks and maintains vehicles and their contents in a state of readiness. Maintains documentation of the same. - Works in hazardous environments to ensure safety and stabilization of the patient. - Works with local ALS, fire, and law enforcement agencies as a team for a coordinated effort on the patient's behalf. - Document all patient care, assessments, and all service reports in a timely fashion. Documentation shall be legible and accurate. - Maintains crew vehicles, radios, equipment, supplies and quarters in a state of readiness - To always act in a professional manner and shall be able to handle conflict situations with professional judgment. - Ensure full compliance with all HIPAA requirements and regulations. - Follow all cleaning, sanitation, and PPE position specific guidelines. SUPERVISORY RESPONSIBILITIES This job may or may not have supervisory responsibilities. - Manages work procedures and expedites workflow. - Provides coaching and counseling to team members.
