Job Listings

Provides superior customer service, positively effects interactions with external and internal customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.  -Recognizes guess immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc. Also acts as a “walking information center”. -Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge. -Notifies supervisor, manager, or line chef of any food products that are not properly prepared. -Ensures guest satisfaction through food quality checks and responsiveness to guest complaints. -Maintains a well-groomed, neat, and...

- Always exhibit a friendly and approachable demeanor.  Be polite and courteous when speaking with guests and team members.  Look for and act upon opportunities to assist guests and team members.  Be sincere and genuine during all interactions.  Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions. - Responsible for learning and being familiar with all of Cactus Pete’s room outlets, Server functions, and for being able to answer general questionsregarding the property.  - Anticipate guest needs and respond appropriately with a sense of urgency. - Provide superior guest service by positively affecting interactions with guests and team members.  - Maintain knowledge of menu offerings to answer guest questions and provide...

 FREE DEALER SCHOOL TO LEARN HOW TO DEAL CRAPS!  ADDITIONAL GAMES TAUGHT IN 12 MONTH TIME-FRAME THROUGH PAID TRAINING!  NEXT SCHOOL STARTING IN MARCH, COME TO OUR CAREER FAIR TO LEARN MORE!  THURSDAY, MARCH 13TH FROM 3PM TO 6PM AT 500 MAIN ST. BANGOR!  - Provides accurate and efficient dealing at assigned table game - Follows game procedures when dealing , Craps, Roulette, and other variation of table games - Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times...

- Job Tasks must be finished in a timely manner according to department standards - Adhere to department and property policies and procedures regarding guest service standards.  - This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty. - Greet guests with a smile and pleasant disposition in a timely manner. - Date-stamp, sort, and rack incoming mail and messages. - Keep record of room availability and guest’s accounts, manually or by computer. - Compute bill, collect payment, and make change for guests. - May post and correct charges to guest’s folios (bills). - Make and confirm room reservations for guests. - Assist in the group sales efforts as specified by Hotel Leadership. - Complete all...

- Responsible for managing the activities of the Hotel Front Office, Bell Desk and RV Park on assigned shift, ensuring the smooth check-in and check-out processes for hotel guests and their needs are met, as well as assist with questions and special requests. - Assists with training team members based on call center operations in order to streamline and increase productivity in the department. - Able to perform all job descriptions that report to this position.   - Hires, trains, motivates, evaluates, and supervises staff in order to ensure that all team members receive adequate guidance and resources to accomplish established objectives.  - Establishes and maintains training and development procedure to ensure extraordinary guest service standards are delivered.  - Able to...

- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses...

- Provides friendly and efficient service to guests during check in/check out procedures.- Makes and confirms reservations and assists guests with problems or questions.- Obtains information necessary to guarantee rooms (e.g. identification, credit card verification, etc.).- Performs Front Desk, Call Center, and other hotel-related duties when necessary.- Keeps Hotel Services Supervisor informed of any problems.- If assigned to “grave shift,” performs Night Audit duties and completes Flash Report in a correct and timely manner.- Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations.- Maximizes resort revenues by selling reservations based on predetermined rate strategies.- Accurately enters...

- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - Assigns guest accommodations in accordance with current procedures. - Handles assigned bank properly and performs account postings. - Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk's daily operation. - Accepts same day and advance reservations as required. - Processes guest accounts upon checkout in an efficient and accurate manner. - Maintains guest relations in a positive manner.  if unable to satisfy guests' complaints, refers guest to appropriate personnel. -...

Responsible for administrative duties of the hotel front desk.   Essential Functions   - Register and process guests promptly upon arrival and departure, including, but not limited to greeting guests, assigning rooms, and issuing keys - Ensure guest satisfaction by managing the flow of communication at and around the front desk - input information into computer systems (CMP). - Perform all guest accounting functions according to established hotel procedure to ensure all guest and house accounts are completed and accurate - Receive and process telephone and walk-in reservations accurately to ensure guest satisfaction - Maintain records of room availability and guest accounts - Review accounts and charges with guests during the checkout process, which may involve receipt of payments -...

This position is hybrid, must be able to work in Wyomissing, PA. We are seeking a skilled Front End Engineer proficient in Vue.js or React to join the PENN Engineering Team. As a Front End Engineer, you will be responsible for implementing visual elements for customer facing applications. Your primary focus will be on building efficient, reusable front-end components using Vue.js or React, and ensuring the application’s responsiveness and performance. You will work closely with backend developers and UX/UI designers to deliver high-quality, scalable, and maintainable solutions. Responsibilities:- Develop new user-facing features using Vue.js or React.- Build reusable components and front-end libraries for future use.- Ensure the technical feasibility of UI/UX designs.-...

- Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests. - Maintains knowledge of all aspects of the games dealt. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Conducts assigned game according to procedure. - Ensures appropriate game protection. - Ensures appropriate game pace for all players. - Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience. - Ensures payouts are made quickly and accurately. - Fills and credits tables by verification of cheques. - Opens and closes tables according to established guidelines and...

- Responsible for operating all mowing machines and driving range ball retrievers.- Adheres to all departmental Safety regulations.- Performs daily maintenance task (i.e. trimming trees, buying rod, hand mowing and hand spraying).- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Ensures regulatory compliance with all aspects of slot machine maintenance i.e.; moves, conversions, and repair- Ensures functionality of the slot maintenance system- Interacts with Slot Operations personnel and Guests while repairing slot machine functions- Previous Slot System experience with ACSC, SDS, CDS etc. preferred- Work on special projects as assigned- Assist in maintaining adequate stock of parts necessary for repairs- Perform preventative maintenance: clean, inspect, adjust, and test various machine parts- Perform floor maintenance: trouble shoot and repair machine malfunctions and system problems as they occur during gaming- Assist customers...

- Adheres to all departmental and company policies and procedures regarding guest service standards. - Monitors and ensures all installations/repairs are performed according to established Louisiana Gaming technical standards. - Monitors casino slot staff, vendors, and other repair technicians for compliance with established installation/repair procedures for gaming devices. - Ensures Slot and Table Games integrity by testing, sealing, and Auditing Slot and Table Games changes.  - Files and maintains records on all installations, repairs, removals, and replacement of casino gaming devices. - Conducts independent testing of gaming devices for conformance to technical standards. - Conducts independent Audits of gaming devices to identify and resolve compliance issues. - Coordinates with...

Responsible for ensuring the safety and protection of the guests, team members, and their vehicles in our garage and our team member lot.    Essential Functions  - Provide security and protection for garage and our team member lot - Handle unruly guests and criminals in combative situations (Garage / Team Member Lot) - Write required reports regarding all incidents that occur - Communicate via two-way radio and telephone - Direct foot and vehicular traffic - Assist paramedics as needed - Operate mobile unit, patrol property and assist guests with vehicle problems - Respond to alarms and communicate with Detroit Police - Other job related duties as assigned

Responsible for ensuring the safety and protection of the guests, team members, and their vehicles in our garage and our team member lot.    Essential Functions  - Provide security and protection for garage and our team member lot - Handle unruly guests and criminals in combative situations (Garage / Team Member Lot) - Write required reports regarding all incidents that occur - Communicate via two-way radio and telephone - Direct foot and vehicular traffic - Assist paramedics as needed - Operate mobile unit, patrol property and assist guests with vehicle problems - Respond to alarms and communicate with Detroit Police - Other job related duties as assigned

- Maintains engineering for HVAC, ductwork, piping, plumbing, and fire protection. - Reviews assigned work orders and determines work priorities. - installs machines, tools, and equipment to ensure continuous operations. - inspects kitchen machines and equipment for conformance with operational standards. - inspects, repairs, and adjusts HVACequipment. - Repairs, rods, cleans, adjusts, and removes plumbing fixtures, line vents, and/or drains as needed, to ensure proper operation and sanitation. - Makes minor electrical repairs, including but not limited to repair and replacement of outlets, light fixtures, and equipment; ensures adequate lighting in all areas by replacing lights as needed. - Adheres to departmental quality standards; follows all safety rules. - Responsible for ensuring...

- Creates an atmosphere that induces guests to have L’Auberge Baton Rouge as their casino of choice; responsible for actively building and retaining customer relations and acts as a mentor to employees in order to provide superior customer service.- Hires, motivates, evaluates and supervises front-of-the-house staff in order to ensure employees receive adequate guidance and resources to accomplish established objectives.- Responsible for morale of staff through quality of supervision and training and provides training for all assigned outlet personnel to ensure customer service standards are met.- Establishes department standards, guidelines and objectives and maintains other administrative processes, such as budget and staffing to ensure proper planning and efficient operation of...

- Meets and greets all guests in a warm, friendly, and professional manner in accordance with all facility policies and procedures. - Responsible for efficiently loading golf carts for guests. - Executes daily operations of range ball recovery, utilizing both mechanical and hand machinery and equipment; washes range balls to maintain cleanliness and usability. - Collects, organizes, and cleans all range baskets used for ball transportation according to established policies and procedures. - Helps keep all working areas attractive, neat, and clean. - Follows procedures for proper opening and closing of the cart and range operations. - Arranges golf carts neatly after use, ensuring passage area remains clear; rotates golf carts to ensure uniform usage amongst the fleet. - inspects the...

The Equipment Manager / Mechanic  oversees the maintenance and repair of various gasoline and diesel-powered machinery used for golf course upkeep. The Mechanic contributes by ensuring the cleanliness of the service area and maintenance facility, supporting a preventative maintenance program, and adhering to safety protocols. This role involves managing and performing complex repairs and maintenance on vehicles and equipment to ensure their proper functioning, while also leading a team of mechanics and maintaining accurate documentation.