- Performs scheduled and nonscheduled repair, maintenance, and installation of machinery, tools, equipment, and/or associated equipment to ensure continuous and safe operation of the property. - Submits requests for expenditures associated with repairs, upkeep, and improvement to the Manager of Facilities. - Directly or indirectly supports all exterior grounds activities, including snow removal, grass cutting, landscaping, the parking garage, and other exterior area needs. - Supports all sanitation processes and procedures including rodent and pest control. - Performs painting, structural repairs to masonry, woodwork, wallpaper and treatments, and furnishings of buildings. - Accountable for OSHA compliance at Hollywood Casino & Hotel. Will be an active participant of Safety compliance.- Implements and monitors controls designed to assure full compliance with all federal, state, Corporate, and property laws, policies, and/or mandates. - Must be able to interact effectively and positively across departmental lines. - Other duties may be assigned.
- Plan and execute all promotions, giveaways, drawings, and VIP events - Provide excellent face to face customer service - Provide recaps and feedback from all promotions - Create and distribute marketing materials to other departments - Coordinate and lead promotional planning - Able to stand for extended periods of time during promotions and events- Build strong relationships with other departments and vendors - Learn promotional program platforms and databases - Document promotional details, build, and review
ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including but not limited to, picking up litter, emptying wastebaskets, cleaning ashtrays and the removal of garbage, alcoholic and non-alcoholic beverages.- Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.- Clean and service restrooms including replenishing bathroom supplies.- Maintain accuracy of restroom sheets after cleaning- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to housekeeping calls.- Clean and maintain tables, chairs, fixtures, decor and machines as needed.- Attend all departmental and company training programs or meetings as directed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter. - Meet department uniform, appearance and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including but not limited to, picking up litter, emptying wastebaskets, cleaning ashtrays and the removal of garbage, alcoholic and non-alcoholic beverages.- Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.- Clean and service restrooms including replenishing bathroom supplies.- Maintain accuracy of restroom sheets after cleaning- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to housekeeping calls.- Clean and maintain tables, chairs, fixtures, decor and machines as needed.- Attend all departmental and company training programs or meetings as directed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter. - Meet department uniform, appearance and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
- Responsible for maintenance of lawn and/or grass using mowers, edgers, and trimmers.- Rakes and maintains leaves, plants, flowers, trees, or shrubs.- Cleans up trash in parking lots/garages and exterior grounds.- Empty and clean trash containers.- Assist in snow removal and cleanup.- Assists in overall maintenance of grounds using equipment such as power washers, sweeper truck, lawn mowers, weed eaters, trimmers, edgers, etc.- Fastens attachments such as grader, harrows, floats, and rollers to tractors with hitch pins.- Releases brakes, shifts gears, and depresses accelerator or move throttle to control forward and backward movement of tractor.- Steers tractor by turning steering wheel and depressing brake pedals.- Assists in maintaining the integrity of the racing surface.- Delivers sand and clay to racetrack and barn areas.- Must clean all equipment used.- Must report problems with machinery or attachments to Motor Pool.- Assists all areas of the department when needed.- Assists with transportation of disabled horses.- Raking material around the racing surface.
- Perform considerable physical activity on a continuous basis throughout scheduled shift. - Execute set up of Banquet Event Orders (BEO) in accordance with instructions provided by Banquet Manager and/or Banquet Captain. - Set banquet rooms with proper tables, chairs, podiums, audio/visual equipment, platforms/stages, trash cans, linens, chair covers, glassware, and other equipment for meetings/events as instructed. - Clean and store all tables, chairs, podiums, audio/visual equipment, platforms/stages, trash cans, linens, chair covers, glassware, and other equipment in an organized manner according to established procedures.- Maintain clean and organized meeting rooms and storage areas by sweeping, vacuuming, dusting, removing carpet stains, and removing trash. - Knowledge of various styles of banquet room set up.- Knowledge of various types of banquet equipment. - Assist fellow Banquet team members with polishing plates, silverware, and glassware.- Adhere to regulatory, departmental, and company policies in an ethical manner.
- Set up and break down tables, chairs, staging, podiums, trashcans, dance floor, and banquet equipment for a variety of functions.- Keep banquet areas clean and organized.- Work in cooperation with other service personnel to provide a high quality of service, as well as be able to read and comprehend Banquet Event Orders.- Check all supplies, ensuring adequate stock levels, restocking all necessary items.- Observe and enforce Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment.- All other duties as assigned by manager.
- Effectively comprehends Special Event Orders to insure all guest requests are delivered. - Assists in the set up and break down of special events. - Sets up bar and serves guests bar drinks as needed.- Enter all orders into micros in a timely matter when working as a cashier, server or bartender. - Observes diners to respond to any additional requests.- Follows steps of service as outlined in training manual.- Totals bill and accepts payment in accordance with all Food and Beverage internal controls as needed.- Maintains proper table maintenance standards when serving guests. - Completes any task assigned by manager, supervisor or chef.- Communicates immediately to the supervisor all guest comments or concerns.- Performs other duties as may be assigned by department and/or company management- Regular participation in scheduled special events are required- Adhere to HCCTR as well as all Food and Beverage Policies and service standards.- Must deliver ACES Guest Service to every guest during every transaction.- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and Company standards and programs.- Committed to consistently delivering the highest quality of food & service to local and international guests in order to ensure repeat visits.- Ensure that sanitation in all food outlets meets and/or exceeds Health Department and OSHA guidelines. - Demonstrate and exhibit characteristics and behavior in accordance with Property and Departmental Service Guarantees, and Property Core Values.- Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.- Maintains valid WV Racing License, Food Handlers permit and TIPS certifications
- Assist the EVS Manager in supervising all functions of the EVS Department and employees.- Responsible for assisting EVS Manager in all aspects of staffing, including posting of positions, interviews, hiring, scheduling, performance evaluations and when necessary, disciplinary action and termination.- Responsible for assisting EVS Manager in all aspects of records maintenance.- Shares in the responsibility for meeting employee needs including ensuring that all employees have the necessary equipment to perform their job;- Must maintain high visibility on property; Assist EVS Manager in conducting departmental stall meetings.- Must lead by example; Provide coaching as appropriate to assist EVS Leads and employees in reaching their full potential as a member of the EVS team.- Must ensure effective communication of all departmental/Company information to staff.- Ability to manager per company policies, all regulatory requirement and CBA; Assist Supervisors in understanding a Union environment and contract obligations- Review and approve all supply orders and equipment maintenance.- Create a positive, professional work environment emphasizing a teamwork approach and effective communication.- Maintain professional conduct and appearance.- Responsible for ensuring compliance with company policies, procedures, laws, regulatory requirements, including required trainings.- Assist with general cleaning and maintenance duties, as required.- Regular and predictable attendance is required. Must be flexible; Shift work, weekend and holiday work schedule required as deemed necessary by the Manager.- Responsible for timely completion of monthly reports and schedules.
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Responsible for providing guidance and daily supervision to staff in the department on designated shift. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists with oversight of the day-to-day cleaning of the Casino property. - Keeps accurate inventory of supplies and equipment; communicates supply needs to manager in a timely manner.- Inspects completed work to ensure work is completed and meets established standards.- Responsible for ensuring OSHA standards are followed. - Responsible for reporting property damage or any problems to manager in a timely manner.- Assists in providing distribution of work assignments.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.- Performs all other related and compatible duties as assigned.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates. - Cleans all escalators and elevators. - Knows where all facilities in the casino are located. - Straightens chairs as needed. - Removes glasses, cups, paper, and debris from all assigned areas, per procedure. - Adheres to all regulatory, departmental, and company policies and procedures. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur - Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters - Familiar with the proper use of chemicals and equipment - Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day - Responsible for providing exceptional customer service to all guests
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage.- Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.- Clean and service restrooms including replenishing bathroom supplies.- Maintain accuracy of restroom sheets after cleaning.- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to housekeeping calls.- Clean and maintain tables, chairs, fixtures, decor and machines as needed.- Attend all departmental and company training programs or meetings as directed.- Adhere to all company policies and procedures.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter. - Meet department uniform, appearance and grooming requirements.Eagerly take on any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your Assistant Shift Manager or management personnel- Comply with state, company, and department policies and regulations.- Other duties, as assigned.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. .- Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates. - Cleans all escalators and elevators. - Knows where all facilities in the casino are located. - Straightens chairs as needed. - Removes glasses, cups, paper, and debris from all assigned areas, per procedure. - Adheres to all regulatory, departmental, and company policies and procedures. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates. - Cleans all escalators and elevators. - Knows where all facilities in the casino are located. - Straightens chairs as needed. - Removes glasses, cups, paper, and debris from all assigned areas, per procedure. - Adheres to all regulatory, departmental, and company policies and procedures. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
- Service assigned areas daily, including sweeping and mopping, emptying trash, dusting, polishing, and general cleanliness of all public areas in the hotel including, lobbies, restaurants, bar and lounge, elevators and all public restrooms. - Maintain the highest standards to ensure the quality and cleanliness in the Casino/Hotel and other required areas- Assume the responsibility for keeping the assigned area maintained in accordance with policies and procedures- Clean between slot machines, remove papers and glasses, and discard all empty bottles- Empty and clean ashtray- Keep all slot chairs/table games chairs clean in assigned area- Wipe down all slot machines, changes booths and change banks located in assigned area- Remove spots from mirrors, doors and walls located in assigned area- Clean all batHRooms in assigned area- Maintain equipment and supplies in an orderly manner as instructed by leadership- Report maintenance needs to the leadership- Report emergency repairs or situations to leadership and/or Security immediately- Maintain cleanliness of all lobby areas including floors and carpets, interior windows, mirrors, picture frames, counter tops and furnishings according to approved standard- Maintain cleanliness of the outside driveway area and exterior of the building and keep it clear of trash, cigarette butts, debris, as well as window sills and fingerprints on outside ledges and windows- Maintain cleanliness of all guest elevators, floors, carpets and all metal surfaces according to demonstrated standard- Maintain cleanliness of the business center area, fitness center and the Executive Offices- Other job-related duties as assigned
Service assigned areas daily, including sweeping and mopping, emptying trash, dusting, polishing, and general cleanliness of all public areas in the hotel including, lobbies, restaurants, bar and lounge, elevators and all public restrooms. Essential Functions - Maintain the highest standards to ensure the quality and cleanliness in the Casino/Hotel and other required areas- Assume the responsibility for keeping the assigned area maintained in accordance with policies and procedures- Clean between slot machines, remove papers and glasses, and discard all empty bottles- Empty and clean ashtrays- Keep all slot chairs/table games chairs clean in assigned area- Wipe down all slot machines, changes booths and change banks located in assigned area- Remove spots from mirrors, doors and walls located in assigned area- Clean all batHRooms in assigned area- Maintain equipment and supplies in an orderly manner as instructed by leadership- Report maintenance needs to the leadership- Report emergency repairs or situations to leadership and/or Security immediately- Maintain cleanliness of all lobby areas including floors and carpets, interior windows, mirrors, picture frames, counter tops and furnishings according to approved standard- Maintain cleanliness of the outside driveway area and exterior of the building and keep it clear of trash, cigarette butts, debris, as well as window sills and fingerprints on outside ledges and windows- Maintain cleanliness of all guest elevators, floors, carpets and all metal surfaces according to demonstrated standard- Maintain cleanliness of the business center area, fitness center and the Executive Offices- Other job-related duties as assigned
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage.- Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.- Clean and service restrooms including replenishing bathroom supplies.- Maintain accuracy of restroom sheets after cleaning.- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to housekeeping calls.- Clean and maintain tables, chairs, fixtures, decor and machines as needed.- Attend all departmental and company training programs or meetings as directed.- Adhere to all company policies and procedures.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter. - Meet department uniform, appearance and grooming requirements.- Eagerly take on any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your Assistant Shift Manager or management personnel.- Comply with state, company, and department policies and regulations.- Other duties, as assigned.
Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions - Apply, Interview, and Start before July 31, 2023 and get $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer applicants that are hirednow through July 31, 2023. - Discounted bus tickets - Non-Accrued Additional Time Off – Apply, Interview, and Start before July 31, 2023 and start with 80 hours for FT, and 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the date of hire/grant date) - Hot meal served by the Leadership team once a month - 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas.- Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur.- Cleans up any biohazardous materials according to established guidelines.- Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment.- Replaces toilet tissue and refills paper towel dispensers.- Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates.- Cleans all escalators and elevators.- Knows where all facilities in the casino are located.- Straightens chairs as needed.- Removes glasses, cups, paper, and debris from all assigned areas, per procedure.- Adheres to all regulatory, departmental, and company policies and procedures.- Maintains strict confidentiality in all company matters.
- Responsible for supervising and managing staff in the EVS Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Responsible for overall day-to-day cleaning of the Casino property, as well as ensuring deep cleaning activities are performed with minimal impact to operations.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise. - Responsible for the overall achievement of department customer service goals. - Responsible for high level of quality service standards in all areas of responsibility.- Responsible for ordering needed supplies and equipment. - Responsible for ensuring department has all necessary tools to complete tasks and that all equipment is in working order. - Makes final decision in regards to completed work ensuring it meets established standards- Responsible for ensuring OSHA standards are followed. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. - Maintains strict confidentiality in all departmental and company matters.
