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- Provides fast, friendly, professional food service to restaurant guests.- Assists in the fulfillment of all food orders according to guests' needs.- Delivers food to guest tables throughout the restaurant.- Maintains a clean and stocked workstation.- Obtains replacement stock for table tops from kitchen area/storage; takes inventory in accordance with established procedures. Assists server/bus person in setting up tables and provides maximum efficiency and service levels by retrieving guests' special requests.- Meets attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
- Maintain the appearance of the restaurant and service areas (Sweep, sanitize, and keep areas orderly and organized).- Deliver hot food and place proper condiments on the plates.- Bag up carryout food and put proper condiments in bags.- Stock bus carts and take bus pans to dish room when full.- Fill soda products when empty and keep room clean (this includes mopping the floor daily).- Clean tables for servers when they need help.- Keep service areas stocked, cleaned, and organized.- Keep expo and salad fridge stocked, cleaned, and organized.- Provide positive communication and use ACES service skills with every patron and co-worker.- Perform duties in a safe manner; report any potential safety hazards to management staff.- Perform any reasonable, temporarily assigned...
- Responsible for clearing and resetting tables in assigned venue. - Continuously monitor tables to assess guests' needs in a courteous manner. - Responsible for clearing all tables and resetting them for new seating in accordance with venue standards. - Ensures each table is ready for guests' arrival in accordance with venue standards. - Responsible for approaching newly seated guests, serving bread, butter, water, etc., in a timely and pleasant manner working with servers to expedite service at all tables. - Performs service duties for servers by picking up their orders when ready in the kitchen and delivering them. - Monitors tables to assess guests' needs; anticipate and respond to guest requests when meal has been completed, keeping table clear to provide a clean, neat,...
- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. - Engages in friendly conversations with guest whenever possible using the 10/5 rule: 10 feet – make eye contact and smile, 5 feet – greet and speak to guest.- Provides personalized service and uses guest’s name at least twice during all interactions. - Greets each guest entering restaurant. - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. - Keeps designated working area clean and organized; assists in maintaining cleanliness...
- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities - Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards - Resolves service issues according to the service recovery toolbox - Knows and promotes current casino events and programs and can give guests directions to all casino areas -...
- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities - Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards - Resolves service issues according to the service recovery toolbox - Knows and promotes current casino events and programs and can give guests directions to all casino...
MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Responsible for full knowledge of all menu items, ingredients, and prices, including beverage.- Demonstrate a thorough knowledge of the sequence of service and follow it at all times.- Able to describe all items on menu and drink specials.- Assist other servers to give the best possible service.- Perform necessary sidework.- Handle guest checks according to internal hotel policy.- Follow departmental rules to ensure safety, cleanliness and guest satisfaction.- Responsible for proper uniform attire and proper name tag.- Serve all food and beverages with proper garnishes.- Monitor all tables in station to be sure that they are maintained in a neat and orderly fashion.- Make every possible...
MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Responsible for full knowledge of all menu items, ingredients, and prices, including beverage.- Demonstrate a thorough knowledge of the sequence of service and follow it at all times.- Able to describe all items on menu and drink specials.- Assist other servers to give the best possible service.- Perform necessary sidework.- Handle guest checks according to internal hotel policy.- Follow departmental rules to ensure safety, cleanliness and guest satisfaction.- Responsible for proper uniform attire and proper name tag.- Serve all food and beverages with proper garnishes.- Monitor all tables in station to be sure that they are maintained in a neat and orderly fashion.- Make every possible...
- Ensure quality service standards are followed and cost controls are adhered to- Set up serving stations according to checklist- Answer questions regarding food preparation and make menu suggestions- Adhere to established policies and procedures regarding customer service st- Assure all tables are clean and properly set- Uphold safety and sanitation standards- Uphold alcohol service regulations
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets and welcomes each guest seated in assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. - Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. - Resolves service issues according to established guidelines. - itemizes, totals, and...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets and welcomes each guest seated in assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. - Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. - Resolves service issues according to established guidelines. - itemizes, totals, and...
Provides superior customer service, positively effects interactions with external and internal customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. -Recognizes guess immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc. Also acts as a “walking information center”. -Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge. -Notifies supervisor, manager, or line chef of any food products that are not properly prepared. -Ensures guest satisfaction through food quality checks and responsiveness to guest complaints. -Maintains a well-groomed, neat, and...
Provides superior customer service, positively effects interactions with external and internal customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. -Recognizes guess immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc. Also acts as a “walking information center”. -Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge. -Notifies supervisor, manager, or line chef of any food products that are not properly prepared. -Ensures guest satisfaction through food quality checks and responsiveness to guest complaints. -Maintains a well-groomed, neat, and...
FREE DEALER SCHOOL TO LEARN HOW TO DEAL CRAPS! ADDITIONAL GAMES TAUGHT IN 12 MONTH TIME-FRAME THROUGH PAID TRAINING! NEXT SCHOOL STARTING IN MARCH, COME TO OUR CAREER FAIR TO LEARN MORE! THURSDAY, MARCH 13TH FROM 3PM TO 6PM AT 500 MAIN ST. BANGOR! - Provides accurate and efficient dealing at assigned table game - Follows game procedures when dealing , Craps, Roulette, and other variation of table games - Provides prompt, courteous and accurate dealing at assigned table(s)- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes- Maintains game security and protects company assets at all times...
- Provides friendly and efficient service to guests during check in/check out procedures.- Makes and confirms reservations and assists guests with problems or questions.- Obtains information necessary to guarantee rooms (e.g., identification, Credit card verification, etc.).- Performs Front Desk, Call Center, and other Hotel-related duties when necessary.- Keeps Hotel Services Supervisor informed of any problems. - if assigned to “grave shift,” performs Night Audit duties and completes Flash Report in a correct and timely manner.- Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations.- Accurately enters all reservations into the computer system according to departmental policy and procedure.-...
- Provides friendly and efficient service to guests during check in/check out procedures. - Makes and confirms reservations and assists guests with problems or questions. - Obtains information necessary to guarantee rooms (e.g., identification, Credit card verification, etc.). - Performs Front Desk, Call Center, and other hotel-related duties when necessary. - Keeps Hotel Services Supervisor informed of any problems. - if assigned to “grave shift,” performs Night Audit duties and completes Flash Report in a correct and timely manner. - Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations. - Maximizes resort revenues by selling reservations based on predetermined rate strategies. - Accurately enters all...
- Provides friendly and efficient service to guests during check in/check out procedures.- Makes and confirms reservations and assists guests with problems or questions.- Obtains information necessary to guarantee rooms (e.g. identification, Credit card verification, etc.).- Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations. - Accurately enters all reservations into the computer system according to department policy and procedure.- Provides information to guests regarding local services and events.
- Provides friendly and efficient service to guests during check in/check out procedures. - Makes and confirms reservations and assists guests with problems or questions. - Obtains information necessary to guarantee rooms (e.g., identification, Credit card verification, etc.). - Performs Front Desk, Call Center, and other hotel-related duties when necessary. - Keeps Hotel Services Supervisor informed of any problems. - if assigned to “grave shift,” performs Night Audit duties and completes Flash Report in a correct and timely manner. - Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations. - Maximizes resort revenues by selling reservations based on predetermined rate strategies. - ...
The following and other duties may be assigned as necessary: - Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Provides direction for staff on assigned shift. - Assists with posting...
- Provides friendly and efficient service to guests during check in/check out procedures.- Makes and confirms reservations and assists guests with problems or questions.- Obtains information necessary to guarantee rooms (e.g. identification, credit card verification, etc.).- Performs Front Desk, Call Center, and other hotel-related duties when necessary.- Keeps Hotel Services Supervisor informed of any problems.- If assigned to “grave shift,” performs Night Audit duties and completes Flash Report in a correct and timely manner.- Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations.- Maximizes resort revenues by selling reservations based on predetermined rate strategies.- Accurately enters...