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What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Banquet Set-Up Person, you will:Pay: $10.15 per hour + tips (Tip Avg: $15- $25 per hour) | Shift: On-Call - Adheres to all departmental and property policies and procedures regarding guest service standards.- Assembles banquet room with proper linen and glassware as directed by supervisor.- Supplies and replenishes banquet/meeting rooms with clean glassware and fresh water.- Breaks down all banquet/meeting rooms upon conclusion of event.- Returns all...
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- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for learning and being familiar with all of the property’s room outlets, Server functions, and for being able to answer general questions regarding the property. - Anticipate the guest’s needs and respond appropriately with a sense of urgency. - Positively affect interactions with guests and team members. - Set up and break down tables, chairs, staging, podiums, trash cans, dance floor, and banquet equipment for a variety of functions. Keep banquet areas clean and organized. - Work in cooperation with other service personnel to provide a high quality of service, as well as be able to read and comprehend Banquet Event...
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Develop and implement all Margaritaville Casino Resort Bossier City Guest Satisfaction Standards to all guests and all fellow employees.Attend departmental orientation prior to beginning work in the department.Create a positive guest employee experience. Smile, be helpful and friendly.Answer questions, take responsibility to get answers and anticipate our guests’ needs and problems.Execution of all food production as determined by the Sous Chef through production sheets.Practice a “clean as you go” work ethic and utilize proper food handling techniques; i.e., wearing plastic gloves, proper uniform, including hat and clean kitchen towels.Prepare the proper amounts of food as requested by the Sous Chef.Conduct self in a highly professional manner at all times.Communicate...
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- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Clean bar and equipment and replenish bar supplies.- Stock refrigeration units with inventory.- Replace empty beer kegs.- Wash glasses, bar equipment, and polish bar fixtures.- Mop floors, carry out trash, remove empty bottles.- May assist bartender in the mixing and serving of drinks.- Keep bar area clean and organized at all times- Responsible for assisting all F&B outlets if needed- Perform EDI duties such as filling...
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- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions - Promotes casino events and programs - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Provides fast, friendly, professional service to casino guests, beverage servers and bartenders - Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors - Maintains par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with...
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- Monitoring guest consumption of alcohol, behavior and alerting the necessary personnel if needed.- Providing guest with all the necessary information about our events and programs as needed.- Maintaining par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure. - Storing liquors, fruits, glassware, linen, paper supplies and sundries in their designated areas, while following established storage guidelines and safety procedures- Replacing empty draught beer kegs as needed.- Lifting and stocking cases of beer, kegs, and other bar related products into their designated areas.- Maintains inventory of all bar related products.- Maintaining Team Member dining room supplies, such as stocking...
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- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Clean bar and equipment and replenish bar supplies.- Stock refrigeration units with inventory.- Replace empty beer kegs.- Wash glasses, bar equipment, and polish bar fixtures.- Mop floors, carry out trash, remove empty bottles.- May assist bartender in the mixing and serving of drinks.- Keep bar area clean and organized at all times- Responsible for assisting all F&B outlets if needed- Perform EDI duties such as filling...
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- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions - Promotes casino events and programs - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Provides fast, friendly, professional service to casino guests, beverage servers and bartenders - Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors - Maintains par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with...
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- Provides superior guest service both internal and external, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions. - Responsible for learning and being familiar with all of Cactus Petes, Room outlets, Server functions, and for being able to answer general questionsregarding the property. - Anticipate the guest’s needs and respond appropriately with a sense of urgency. - Clean various bars as assigned or according to rotating schedule. - Clean dishwasher and drains; clean service stations, including drains,...
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ESSENTIAL DUTIES AND RESPONSIBILITIES- Monitor guest consumption of alcohol and intervenes as needed according to guidelines.- Maintain par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory. - Place liquor, fruit, and bar supplies in their designated places following established storage guidelines and safety procedures.- Replace empty beer kegs.- Ensure that garnish items are adequately prepared and stocked. - Fills ice bins with crushed or cubed ice from designated ice machines.- Operate and maintain all equipment and utensils as required in accordance with established guidelines and safety procedures. - Remove and properly dispose of debris accumulated at the bar in accordance with department procedures.- Clean...
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- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Adheres to established department and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure. - Removes dirty dishes, solid linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications. -...
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- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders - Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions- Promotes casino events and programs- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders- Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors- Maintains par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance...
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- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provides fast, friendly, professional service to casino guests, beverage servers, and bartenders- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions- Promotes casino events and programs- Provides personalized service and uses guest name- Resolves service problems according to guideline- Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors-...
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- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers - Responsible for promoting a positive influence in the community and participating in company-sponsored events - Provides fast, friendly, professional service to casino guests, beverage servers, and bartenders - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions - Promotes casino events and programs - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Provides fast, friendly, professional service to casino guests, beverage servers and bartenders - Works well with others,...
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ESSENTIAL DUTIES AND RESPONSIBILITIES- Monitor guest consumption of alcohol and intervenes as needed according to guidelines.- Maintain par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory. - Place liquor, fruit, and bar supplies in their designated places following established storage guidelines and safety procedures.- Replace empty beer kegs.- Ensure that garnish items are adequately prepared and stocked. - Fills ice bins with crushed or cubed ice from designated ice machines.- Operate and maintain all equipment and utensils as required in accordance with established guidelines and safety procedures. - Remove and properly dispose of debris accumulated at the bar in accordance with department procedures.- Clean...
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As a Barback Set - Up, you will:Shift: Varies | Pay: $15.00 per hour- Clean various bars as assigned or according to rotating schedule.- Clean dishwasher and drains; clean service stations, including drains, floors and mats, trash cans, counters and cabinets, soda fountains, coffee machines, ice bins, boots, speed racks, and walk-in coolers.- Maintain pump room by organizing liquor, juices, and soda stock and cleaning syrup hoses, nozzles, shelves, liquor trees, and floors.- Responsible for dispersing glassware to proper bars and outlets.- Ensure accuracy of bar stock received from warehouse compared to order sheets and facilitate delivery of bar stock to specific bars.- Assist in major breakdown and re-assembly of bar's stock and setup.
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- Maintain the beverage stock in beverage supply room. - Stock all bars and beverage stations with supplies. - Take beverage orders from serving staff or directly from patrons. - Serve wine, and bottled or draft beer. Mix ingredients, such as liquor, soda, water, sugar and bitters, to prepare cocktails and other drinks. - Check identification of customers to verify age requirements for purchase of alcohol. - Accurately account for and collect payment for all drink orders through MICROS system. - Attempt to limit problems related to guests’ excessive drinking by providing responsible alcohol service. - Clean glasses, utensils, and bar equipment. Arrange bottles and glasses to make attractive displays. - Clean bars, work areas and tables. Order or requisition liquor and...
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What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Barista, you will:Shift: 6am-2:30pm | Pay: $10.15 per hour plus tips- Provides excellent guest service while making quality, hand-crafted beverages.- Responsible for educating guests about our premium coffees, teas, gelatos, and menu items.- Prepares and sells coffee drinks, such as espresso, café latte, and cappuccino, by following recipes and preparation techniques. - Operates electronic cash register system to accurately and immediately account for...
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- Greet guests in a timely manner with a smile and a pleasant disposition.- Must be familiar with menu, preparation of drinks and food and prices.- Use suggestive selling techniques.- Explain the ingredients to the coffee.- Carry on a friendly conversation with the guests, as coffee is prepared.- Prepare for the next shift by filling the supplies, cleaning and sanitizing the workstation and equipment.- Work as a Barista making coffee, blended beverages, etc.- Work the cash register and maintain an accurate bank, maintain cleanliness.- Perform miscellaneous duties as assigned.