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- Greet guests in a timely manner with a smile and a pleasant disposition.- Must be familiar with menu, preparation of drinks and food and prices.- Use suggestive selling techniques.- Explain the ingredients to the coffee.- Carry on a friendly conversation with the guests, as coffee is prepared.- Prepare for the next shift by filling the supplies, cleaning and sanitizing the workstation and equipment.- Work as a Barista making coffee, blended beverages, etc.- Work the cash register and maintain an accurate bank, maintain cleanliness.- Perform miscellaneous duties as assigned.
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- Demonstrates outstanding internal and external service in accordance with “Red Carpet Service” program guidelines. - Prepares and serves beverages, following standard practices and recipes. - Maintains cleanliness and safety of work and guest areas. - Maintains par levels of operating supplies and equipment at all bars and canteens, replenishing as needed in accordance with procedure. - Maintains stock of paper products on storage shelves. - Communicates supply orders to Food & Beverage supervisory staff, in a timely manner. - Picks up and delivers supplies from Food & Beverage storeroom and receiving dock. - Administers bartender breaks. - Monitors guest consumption of alcohol, intervening as needed according to established practices. - Operates the POS system to reconcile sales. -...
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- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. - Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary.- Maintains integrity of all financial controls and responsibilities. - Provides fast, friendly, professional, and responsive customer service to guests. - Maintains cleanliness of designated area. - ices and fills all non-alcoholic drinks for servers.- Provides work direction to assigned bar attendants. - Opens and closes bar according to established procedures.- Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’...
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ESSENTIAL DUTIES AND RESPONSIBILITIESAdditional responsibilities may be assigned as needed:- Accurately process register transactions in accordance with company procedures- Maintain proper par stock levels and ensure bar inventory is organized and replenished as needed- Demonstrate full knowledge of laws and regulations related to the service of alcoholic beverages, as outlined by the Beverage Department- Set up and break down the bar area, ensuring cleanliness and readiness for service- Assist in training and mentoring new bartenders as directed by management- Stay informed about hotel events and operating hours of all food and beverage outlets to provide accurate guest information- Consistently pour up to 240 drinks per hour while maintaining quality and presentation...
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- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs - Provides personalized service and uses guest name- Resolves service problems according to guidelines- Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray)- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required- Slices and pits fruit as required- Operates and maintains all equipment and utensils as required...
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- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers - Responsible for promoting a positive influence in the community and participating in company-sponsored events - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray) - Prepares and pours drink orders with...
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O BARA casino bar so lush, starry-eyed guests will get lost in its glamour. O Bar serves a well-rounded line up of signatures and classics: Martinis served with style, as well as Cosmopolitans and Gibsons. Simple but when done with care....epic. SUMMARYThe Bartender at O Bar is responsible for delivering an elevated cocktail experience through expert preparation, polished presentation, and engaging guest service. This role blends technical skill with showmanship, ensuring every guest interaction reflects the sophistication and energy of the casino environment.- Prepare and serve classic and signature cocktails, with a strong emphasis on martinis, according to established recipes and presentation standards- Deliver warm, attentive, and personalized service to create...
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- Prepares and serves all alcoholic and non-alcoholic beverages.- Maintains adequate levels of products and supplies at assigned outlet - Serves all food products in a timely manner.- Accounts for all revenue and balances cash drawer at end of shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members. - Any and all duties as assigned by your Supervisor or a member of management.
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Sorella by GiadaSorella by Giada will partner with Celebrity Chef and entrepreneur Giada De Laurentiis at our new land-based Hollywood Casino in Aurora. The new dining experiences will bring De Laurentiis’ signature fusion of classic Italian cuisine and modern California influence to the Chicagoland region.SummaryThe Bartender in our Sorella by Giada restaurant is responsible for delivering exceptional beverage service and guest interaction in a high-end culinary environment. This role requires deep knowledge of spirits, craft cocktails, wine, and beer, strong mixology skills, and the ability to create memorable guest experiences consistent with our upscale dining standards. - Prepare and serve alcoholic and non-alcoholic beverages, including craft cocktails, wine, and beer,...
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Sorella by GiadaSorella by Giada will partner with Celebrity Chef and entrepreneur Giada De Laurentiis at our new land-based Hollywood Casino in Aurora. The new dining experiences will bring De Laurentiis’ signature fusion of classic Italian cuisine and modern California influence to the Chicagoland region.SummaryThe Bartender in our Sorella by Giada restaurant is responsible for delivering exceptional beverage service and guest interaction in a high-end culinary environment. This role requires deep knowledge of spirits, craft cocktails, wine, and beer, strong mixology skills, and the ability to create memorable guest experiences consistent with our upscale dining standards. - Prepare and serve alcoholic and non-alcoholic beverages, including craft cocktails, wine, and beer,...
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- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray)- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required- Slices and pits fruit as required- Operates and maintains all equipment and utensils as...
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This position will provide friendly, courteous beverage service and beverage preparation in accordance with standard procedures. Essential Functions - Prepare beverages in accordance with established procedures- Follow proper cash control procedures- Practice proper par stock ordering procedures- Maintain current knowledge of all policies and procedures concerning service of all alcoholic beverages- Responsible for set-up and cleaning of bar area- Monitor and assist in training Barbacks- Maintain knowledge of current hotel activities, beverage outlets and operations- Comply with all health and safety standards - Attend meetings as scheduled - Other job-related duties as assigned
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Your daily responsibilities include:Bartenders are responsible for learning drink recipes, fostering a fun environment, being gracious hosts to all guests and co-workers while providing assistance within their assigned venue as directed by management. 70% Guest Service- Prepares and pours drink orders with proper portions and ingredients according to recipes, communicates well with other team members, and presents drinks to guests or team members as required.- Provides fast, friendly, professional service to guests, using their names, and team members. (e.g., 2 minute or less production cycle for 15 drink tray)- Responsible for promoting a positive influence in the community and participating in company-sponsored events as requested.- Maintains a clean and stocked...
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- Accurately transports guests’ luggage to the assigned room following completion of the registration process.- Picks up guests’ luggage upon departure and transfers to proper form of transportation or delivers for storage.- Provides fast and flawless guest service by supplying guests with information regarding Hotel/Casino amenities, special events, and travel directions.- Assists guests with room changes and maintains room key security.- Promotes outstanding guest relations.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Maintains strict confidentiality in all company matters.- Any and all duties as assigned by your Manager or a member of management.
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- Responsible for ensuring a consistent flow of services to guests by assisting cocktail servers and bartenders with their job functions. - Ensures that dirty ashtrays and used glassware are removed from bar tops, bar area and floors are clean.- Clears and wipes down tables in any lounge area absent of a cocktail server. - Maintains a clean work environment in accordance with Health Department standards. - Checks glass washers for proper chemicals. - Maintains soap and hand towels at hand sink areas. - Maintains par stock levels by placing orders for all bar supplies. - Receives and delivers products to appropriate outlet and stocks in accordance to specification. - Stocks and re-stocks bars throughout shift with all bar supplies, bar glasses and ice as required. -...
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- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Provide fast, friendly, professional service to gaming guests, beverage servers and bartenders- Maintain par levels of operating supplies and equipment for each bar obtaining replacement stock from alcohol storage areas in accordance with procedure.- Keep all service wells stocked with set pars of paper goods and alcohol.- Stock the weekly beer and liquor order in its proper location.- Clean and stocks the guest self-serves as needed throughout...
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- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Provides fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray)- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required- Slices and pits fruit as required- Operates and maintains all equipment and utensils as...
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- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean...
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- Responsible for supervising and managing staff in the Beverage department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Establishes product menu and records product inventories. - Creates and maintains Beverage department policies and procedures to control beverage and labor costs while maintaining quality product, presentation, and service. - Communicates with all other departments as they relate to the Beverage operation to coordinate activities or correct problems. - Provides Beverage support for special events when necessary. - Monitors inventory of all Beverage...