Job Listings

- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Responsible for the cleanliness of the interior and exterior of the facility paddock areas, utilizing appropriate heavy duty or specialized equipment (extractors, floor scrubbers, scaffolding, ladders, shovels, small tools, etc.) and proper cleaning chemicals as assigned.- Responsible for routine cleaning, project cleaning (signage/light fixtures/vents, etc.)- Responsible for proper cleaning, storage and maintenance of department equipment.- Adhere to regulatory, safety, departmental and company policies.- Support safety and accident prevention...

- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection and game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide...

 ESSENTiAL DUTiES AND RESPONSiBiLiTiES The following and other duties may be assigned as necessary: - Has the responsibility for the provision of optimum patient care in accordance with the EMS act of 1985 (Act 45) and all regional guidelines/protocols. - Maintains personal knowledge and skills in order to deliver optimum patient care as an EMT role model for other emergency service personnel. - Supervises the performance of EMT trainees and other observers. - Safely operates vehicles of EMS in accordance with the current motor vehicle code of the State of New Mexico. - Stocks and maintains vehicles and its contents in a state of readiness at all times. Maintains documentation of the same. - Works in hazardous environments to insure safety and stabilization of the patient. - Works with...

- Complies with all applicable rules and regulations of the West Virginia Racing Commission and the West Virginia Department of Health & Human Resources, Office of EMS.- Complies with the Security/EMS Department Standard Operating Procedures.- Complies with the Exposure Control Policies for blood-borne and air-borne pathogens.- Conducts patient care equipment inspections and ensure proper stocking at the beginning of each shift. - Cleans and/or decontaminates durable patient care equipment- Clean and/or decontaminates the ambulances as needed.- Restocks expendable supplies and disposable equipment utilized for patient care immediately after the incident.- Performs assessments, interventions, and treatment of trauma and medical patients in accordance with the current West...

- Provides fast, friendly, professional and responsive customer service to culinary team members and buffet/ restaurant guests. Greets, and makes welcome, each guest approaching their station- Maintains current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients)- Prepares food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request  Employs proper cooking methods, cooks to specifications, and handles, stores and rotates food properly in accordance with established health and safety standards- Slice, dice, chop and prepare raw products- Carve meats, portion food on serving plates, add gravies and sauces, and garnish plates as required- Wipes counter areas,...

- Adheres to all departmental and property policies and procedures regarding guest service standards.- Works closely with Executive Hosts, VIP Casino Services, and Players Club to ensure superior guest satisfaction.- Greets Players Club guests in a courteous and friendly manner and explains amenities and features.- Resolves customer service issues according to established guidelines.- Provides information on all aspects of the property’s services and facilities.- Explains the benefits and issuance of the Penn Play card.- Builds and retains customer relations for our 4- and 5-Star guests.- Awards customer complimentaries based on gaming action and program guidelines.- Acts as greeter for bus line runs and charter groups as directed.- Performs all other related and...

SUMMARYThis position will be responsible for preparing, displaying, selling and serving food products at all snack bar venues.  The deli is located on the Casino floor. This is a non-supervisory position. ESSENTIAL DUTIES AND RESPONSIBILITIES - Provide stellar customer service to internal and external customers including participation in and promotion of customer service programs to continuously improve customer service.- Prepare, display, sell and serve food products to customers.- Follow appropriate food handling procedures to ensure safe, quality products.- Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of cash register.- Complete deposits at the...

- Develops a thorough understanding of player's club and remains current on all promotions and events. - Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player's club in a positive, helpful manner to maintain accuracy. - Team members assigned to window banks will operate with an impressed inventory of cash and perform exchanges of gaming vouchers for cash, exchange cash equivalents for Front Money Deposits, exchange approved checks for cash, exchange chips for cash, exchange markers for cash, perform chip transfers, issue gaming vouchers, complete emergency BV transactions, and respond to service issues at the TRU's and Coin Max. - Runs reports and verification information for patron Credit line requests in accordance with directive of...

ESSENTiAL DUTiES AND RESPONSiBiLiTiES The following and other duties may be assigned as necessary:                           - Exchanges cash and coins in accordance with established procedures. - Assists guests with Credit applications. - Verifies Credit approval for casino departments. - Cashes personal, travelers, and payroll checks in compliance with approved procedures. - Performs Credit card cash advances. - Records any applicable cash transactions that are required by Federal Law. - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Player Services Department. - issues and receives payments - Balances bank at end of shift. - Exhibits a friendly, helpful and courteous manner when dealing with guests and fellow team members....

- Explain wagering rules, including betting lines and odds, and procedures to- Efficiently and accurately processes all pari-mutuel wages in the tote- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and- Write Sports tickets in an accurate and timely- Create and enter player tracking- Make payments on winning tickets in an accurate and timely manner; verify tickets and- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Maintain and reconcile bank for assigned shift, following established cash-handling policies and- Process cash transactions for gaming customers and employees...

The Player Development Executive is responsible for identifying and recruiting top customers within the retail gaming space. The right candidate for this role is a self-proclaimed whale hunter who has an established book of business and knows the top customers within the industry. They must be driven with skills in building and leveraging powerful internal and external networks, while developing new casino customers and maintaining productive relationships with existing customers, to ensure repeat visits to the ecosystem. Providing exceptional customer experience is in their DNA, and exceeding revenue targets and KPI’s for the organization is non-negotiable.   The following and other duties may be assigned as necessary:- Carry an existing book of business outside of PENN network-...

ESSENTIAL DUTIES AND RESPONSIBILITIES  The following and other duties may be assigned as necessary: - Responsible for supervising and managing staff in the Player Development department.  Develops, implements and manages operational goals and monitors achievements of performance and profit objectives in defined area. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.   - Develops and implements VIP player programs/events to create guest loyalty and return guest visits. - Administers and oversees player...

- Responsible for supervising player services and mutuels staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Assists in conducting investigations into variances, violations of internal controls, and violation of reporting requirements.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in...

- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Assists in conducting investigations into variances, violations of internal controls, and violation of reporting requirements.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures...

Essential Duties And ResponsibilitiesThe following and other duties may be assigned as necessary:- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Assists in acquisition of new players through the...

 - Adheres to all departmental and property policies and procedures regarding guest service standards. - Works closely with Executive Hosts, ViP Casino Services, and Players Club to ensure superior guest satisfaction. - Greets Players Club guests in a courteous and friendly manner and explains amenities and features. - Resolves customer service issues according to established guidelines. - Provides information on all aspects of the property’s services and facilities. - Explains the benefits and issuance of the mychoice card. - Builds and retains customer relations for our 4- and 5-Star guests. - Awards customer complimentaries based on gaming action and program guidelines. - Acts as greeter for bus line runs and charter groups as directed. - Performs all other related...

- Develops a thorough understanding of player's club and remains current on all promotions and events. - Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player's club in a positive, helpful manner to maintain accuracy. - Team members assigned to window banks will operate with an impressed inventory of cash and perform exchanges of gaming vouchers for cash, exchange cash equivalents for Front Money Deposits, exchange approved checks for cash, exchange chips for cash, exchange markers for cash, perform chip transfers, issue gaming vouchers, complete emergency BV transactions, and respond to service issues at the TRU's and Coin Max. - Runs reports and verification information for patron Credit line requests in accordance with directive of...

- Develops a thorough understanding of player's club and remains current on all promotions and events.- Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player's club in a positive, helpful manner to maintain accuracy.- Operates with an impressed inventory of cash and perform exchanges of gaming vouchers for cash, exchange cash equivalents for Front Money Deposits, exchange approved checks for cash, exchange chips for cash, exchange markers for cash, perform chip transfers, issue gaming vouchers, complete emergency BV transactions and respond to service issues at the TRU's and Coin Max.- Runs reports and verification information for patron credit line requests in accordance with directive of HCPN Credit Committee and PGCB regulations.-...

- Ensures InteractIons wIth Internal and external guests followIng the guIdelInes of the Red Carpet Customer ServIce Program - Processes cash transactIons for casIno customers and employees (Includes cashIng TITO tIckets, personal checks, traveler�s checks, exchange currency and processIng cash advances) - Demonstrates knowledge of and complIance wIth TItle 31 regulatIons on a consIstent basIs - Enrolls patrons Into Players Club; Issue patrons Players Club cards; maIntaIn accurate player trackIng InformatIon; and assIst the MarketIng Department wIth all casIno promotIons - Balances cash drawers.� Ensure that the drawers are at approprIate Impressed amount at begInnIng and end of each shIft - Completes all necessary paperwork, IncludIng but not lImIted to balance sheets, buy sheets,...