Job Listings

 The following and other duties may be assigned as necessary:- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Duties may include various areas of Marketing based on promotions and calendar need.Promotions: - Assist in executing promotions on property, including setup, tear-down and organization. - Monitor and update promotional calendar each month following the strategy of the promotions department.  Utilizes internal and external media to communicate current and upcoming promotional efforts for the guests, team...

- Assist in planning, organizing, and executing on-property events including promotions, concerts, pop-ups and activations- Track event timelines and deliverables, providing administrative support including vendor communication, contracts, and inventory management- Serve as a point of contact for sports radio partner, helping to plan and execute co-branded promotions, on-site activations, and live broadcasts- Support entertainment team in coordinating logistics for live performances, including artist hospitality, load-in/load-out schedules, and night-of-show operations- Coordinate setup and breakdown of marketing events, ensuring brand standards and partnership expectations are met- Collaborate with internal departments to ensure smooth execution of events and guest...

- Fostering a fun environment- Being a gracious host to all guests and co-workers- Promoting a positive influence in the community and participating in company-sponsored events- Maintain data integrity of guests within Penn National Database and ensure all updates are maintained- Create drop schedules for direct mail & digital campaigns for the team as well as vendors- Communicate direct mail and digital marketing campaigns to all affected departments- Merging and Purging of duplicated customer accounts- Respond to guest inquiries regarding all direct and digital marketing campaigns- Proofreading of all direct and digital marketing program materials- Coordinating with vendors to produce direct marketing campaigns- Producing email and mobile marketing campaigns using...

SUMMARY:  Provide marketing, promotional, advertising, and organizational support to  Marketing and Player Development.  ESSENTIAL RESPONSIBILITIES include the following.  Other duties may be assigned. Advertising:- Coordinate marketing support services to include advertising, public relations, and internal departments.- Supports the development of press releases and media correspondence in relation to marketing programs or property advertising. Promotions:- Organizes and executes the regularly scheduled entertainment acts for all performances on property. Monitors calendar for promotions at the property following the strategy of the promotions department. Manages oversight of media used to communicate current and upcoming promotional efforts for the guests, team...

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Massages guests using accepted techniques and rubbing compounds. - Monitors exercise equipment, tanning booths, and surrounding pool area to ensure that the facility is used properly. - Greets guests and offers instruction and assistance with exercise equipment, tanning booths, and pool facilities. - Follows all safety procedures; immediately notifies Security and supervisor of accidents and potential safety hazards.  - Collects fees for health club, Spa services, and sundry items and maintains security of receipts. - Books massage and tanning reservations. - Maintains adequate supply of towels and sundry items; monitors inventory and notifies manager when additional supplies are...

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests. - Maintains knowledge of all aspects of the games dealt. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Conducts assigned game according to procedure. - Ensures appropriate game protection. - Ensures appropriate game pace for all players. - Responsible for learning and being familiar with the property’s other gaming and...

- Examines vehicle and discusses with Lead Motor Pool Mechanic the extent of damage or malfunction.- Plans work procedure.- Raises vehicle, with hydraulic jack or hoist, to gain access to mechanical units bolted to underside of vehicle.- Removes unit such as engine, transmission, or differential.- Disassembles unit and inspects parts for wear.- Repairs or replaces parts such as pistons, rods, gears, valves, and bearings.- Overhauls or replaces carburetors, blowers, generators, distributors, starters, and pumps.- Rebuilds parts such as crankshafts and cylinder blocks.- Rewires ignition system, lights, and instrument panel.- Relines and adjusts brakes, aligns front end, repairs or replaces shock absorbers, and solders leaks in radiator.- Mends damaged body and fenders by...

Essential Duties and Responsibilities:- Patrol Assigned Areas: Conduct regular patrols of the casino lot and surrounding areas using a vehicle to maintain a secure environment.- High Visibility: Maintain a high profile to deter potential security threats and provide a sense of safety for patrons and staff.- Handle Problem Situations: Address and resolve security issues, including handling disturbances and responding to emergencies.- Safety Hazards: Identify and report safety hazards to prevent accidents and injuries.- Assist Medical Officer: Provide support to the medical officer in case of medical emergencies.- Security Escorts: Provide security escorts for monetary transfers, fills, and credits.- Customer Assistance: Assist customers with directions, calling cabs, and car...

The Modern Pantry Attendant is responsible for providing superior service to both the internal and external customer.  The Modern Pantry Attendant is also responsible for accomplishing duties required of a Counter Attendant to ensure efficient operation of Modern Pantry.    GENERAL ACCOUNTABiLiTiES The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.  - Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - inspects all areas of responsibility for safety and maintenance needs and takes action as needed. - Opens and...

The Multi-Property Manager of Planning & Analysis is a strategic partner to property and corporate leadership, providing insight and recommendations into our businesses and the markets in which they operate.  This role assists with being a trusted advisor, using data to drive new ideas, improvements, and recognize opportunities. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for directing the overall operations and staff of the Planning & Analysis department. Teaches and develops P&A talent across assigned properties.   - Partners with regional, property, and corporate leadership to provide insight and recommendations into how to improve our businesses. Develops, implements, and manages operational goals and...

SUMMARY:Sells and cashes winning pari-mutuel tickets for patrons at Zia Park Casino. ESSENTIAL DUTIES & RESPONSIBILITIES:- Promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you may come in contact with (eye contact, hi- greeting, goodbye as a departure).- Sells pari-mutuel tickets to patrons at the mutuels’ counter- Cashes pari-mutuel tickets for patrons.- Works with the security personnel to apprehend persons attempting to cash fraudulent tickets and underage bettors.- Keeps daily balance sheet of amount and number of transactions- Responsible for minor repairs and corrections of Tote machines.- Follows Title 31 regulations and IRS regulations.- Directs patrons to supervisory personnel to resolve questions of...

- Check in and report to assigned window, sign on to terminal.- Draw specific amount of money from Supervisor- Operate tote terminals- Sell Wagers- Cash tickets, cancels tickets and pays out winning tickets- Check guest identification to prevent minors from wagering.- Transfer money to supervisors and record sum on teller summary sheet- Counts all cash on hand at end of shift and balances cash box – teller is responsible for shortages- Returns money and summary sheet to supervisor at end of shift.- Turn in all cashed tickets/draws/returns to supervisor.- Maintains an orderly work area, cleans window area and help clean line.- May be asked to represent the Mutuel Department in meetings.- Attend classes held in service.- Perform other duties as assigned- Duties...

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Operates assigned bank or window according to department and regulatory guidelines - Completes all required shift paperwork according to internal control standards - Counts down bank or window at end of each shift and reconciles to the draw amount - Provides professional, courteous and sincere service to all guests- Efficiently and accurately processes all pari-mutuel wagers - Efficiently and accurately pays out winners - Can explain the wagering rules and procedures to guests in a pleasant and friendly manner - Presents oneself as a credit to...

MAJOR JOB DUTIES Duties include, but are not limited to the following: - Provide nail services and care for guests using normally accepted techniques, abiding by all Nevada State Cosmetology rules/regulations.- Properly maintains the salon, its equipment and supplies as well as monitoring the surrounding area to ensure that the facility is used properly and attends to safety and cleanliness of the area. These duties include and are not limited to:- Maintaining an adequate supply of towels and supplies.- Maintaining the cleanliness of retail shelves and products.- Keeping professional use products organized and hazard free.- Monitor inventory levels and notify manager when ordering is necessary.- Greet guests promptly before their service and assists them to the...

MAJOR JOB DUTIES Duties include, but are not limited to the following: - Provide nail services and care for guests using normally accepted techniques, abiding by all Nevada State Cosmetology rules/regulations.- Properly maintains the salon, its equipment and supplies as well as monitoring the surrounding area to ensure that the facility is used properly and attends to safety and cleanliness of the area. These duties include and are not limited to:- Maintaining an adequate supply of towels and supplies.- Maintaining the cleanliness of retail shelves and products.- Keeping professional use products organized and hazard free.- Monitor inventory levels and notify manager when ordering is necessary.- Greet guests promptly before their service and assists them to the...

  - Responsible for balancing and Auditing for accurate room revenue, cashier's reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenues.  - Transmit Credit card batches. - Complete and transmit daily management and accounting reports and supporting documents. - Acts as hotel system liaison during night hours. - Performs all Guest Service Representative functions as required, such as, booking room reservations, answering hotel phone calls and notifying guests of messages. - Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. - Ability to effectively deal with guest and employee concerns in a friendly and positive manner. - Make responsible judgment calls on quest issues...

- Responsible for Front Desk operations overnight.- Oversees customer check-in/check-out.- Monitors volume to ensure fast, friendly, and efficient service.- Ensures that guest problems/complaints are managed in an effective, courteous manner.- Performs the night Audit for date roll.- Maintains knowledge of hotel, community, and special events in order to accurately provide guests with needed information. 

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school.   The Table Games Dealer School Student does not perform the function of a Table Games Dealer nor work on the gaming floor in any capacity.    - Responsible for meeting Table Games Dealer School attendance requirements.  - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for maintaining an atmosphere of professionalism and integrity in Dealer School.  The Table Games Dealer School...

- Promotes safety for personnel, racing participants, guests, and horses at Hollywood Casino at Charles Town Races by performing the following duties.- Must enforce the West Virginia Rules of Racing while on the racecourse, writing reports of all violations that take place while on duty.- Arrives on suitable pony at the appointed time to lead procession of riders in post position order to starting gate.- Leads or trails the post parade of each live race, keeping horses in line for the parade and releasing them for "warm up" before the race.- Arrives on suitable pony ready for work at the appointed time for opening the track for training during training hours.- Rides after runaway horse to aid rider in regaining control.- Catches any loose horses on the track while on duty.-...

***EARN UP TO $18.00 PER HOUR*** What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Casino Cashier, you will:Grave shift: Starting time varies between 6:00pm - 10:00pm | End time varies between 2:30am- 6:30amPay: $16 per hour plus tips (Average: $1.50- $2/hr)- Distributes monies to gaming guests via check cashing and conversion of coins and gaming checks into currency.- Ensures accountability of all transactions through verification and documentation of exchanges.- Responsible for maintaining all funds entrusted...