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- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Responsible for the cleanliness of the interior and exterior of the facility paddock areas, utilizing appropriate heavy duty or specialized equipment (extractors, floor scrubbers, scaffolding, ladders, shovels, small tools, etc.) and proper cleaning chemicals as assigned.- Responsible for routine cleaning, project cleaning (signage/light fixtures/vents, etc.)- Responsible for proper cleaning, storage and maintenance of department equipment.- Adhere to regulatory, safety, departmental and company policies.- Support safety and accident prevention...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection and game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to...
ESSENTiAL DUTiES AND RESPONSiBiLiTiES The following and other duties may be assigned as necessary: - Has the responsibility for the provision of optimum patient care in accordance with the EMS act of 1985 (Act 45) and all regional guidelines/protocols. - Maintains personal knowledge and skills in order to deliver optimum patient care as an EMT role model for other emergency service personnel. - Supervises the performance of EMT trainees and other observers. - Safely operates vehicles of EMS in accordance with the current motor vehicle code of the State of New Mexico. - Stocks and maintains vehicles and its contents in a state of readiness at all times. Maintains documentation of the same. - Works in hazardous environments to insure safety and stabilization of the patient. - Works with...
- Complies with all applicable rules and regulations of the West Virginia Racing Commission and the West Virginia Department of Health & Human Resources, Office of EMS.- Complies with the Security/EMS Department Standard Operating Procedures.- Complies with the Exposure Control Policies for blood-borne and air-borne pathogens.- Conducts patient care equipment inspections and ensure proper stocking at the beginning of each shift. - Cleans and/or decontaminates durable patient care equipment- Clean and/or decontaminates the ambulances as needed.- Restocks expendable supplies and disposable equipment utilized for patient care immediately after the incident.- Performs assessments, interventions, and treatment of trauma and medical patients in accordance with the current West...
- Paid Dealer School is designed to teach/train aspiring table games dealers.- Dealers are responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Open game at assigned table, count contents, verify count with closing list, inspect cards or dice and sign off with supervisor.- Deal games, payout winnings, exchange currency for chips and inform guests of game rules.- Change over deck of cards or dice, inspect and mix cards.- Verify bank roll fills with the supervisor and security personnel.- Ensure protection of game; maintain continuous inspection of cards or dice, ensure betting in compliance with game rules and minimums set.- Close game; sort cards, balance...
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Produces Pastry/Bakery items for F&B outlets. Follows all prep lists and ensures kitchen is stocked and ready for service.- Responsible for supporting compliance to departmental budgets.- Assists in developing menu changes to ensure variety and food quality.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team...
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Produces Pastry/Bakery items for F&B outlets. Follows all prep lists and ensures kitchen is stocked and ready for service. - Responsible for supporting compliance to departmental budgets. - Assists in developing menu changes to ensure variety and food quality.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Works closely with Executive Hosts, ViP Casino Services, and Players Club to ensure superior guest satisfaction. - Greets Players Club guests in a courteous and friendly manner and explains amenities and features. - Resolves customer service issues according to established guidelines. - Provides information on all aspects of the property’s services and facilities. - Explains the benefits and issuance of the mychoice card. - Builds and retains customer relations for our 4- and 5-Star guests. - Awards customer complimentaries based on gaming action and program guidelines. - Acts as greeter for bus line runs and charter groups as directed. - Performs all other related and...
Essential Duties & ResponsibilitiesThe following and other duties may be assigned as necessary:- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures efficient operations table games protection...
General Accountabilities: - Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests. - Prepares pizza out of our menu and based on customer orders.- Make fresh pizza sauces such as tomato, pesto, and white cream.- Wash and chop vegetables; cut, slice, and grill meats.- Execution of all food production as determined by the Sous Chef through production sheets. - Practices a “clean as you go” work ethic and utilizes proper food handling techniques (i.e., wearing plastic gloves and proper uniform, including hat and clean kitchen towels). - Creates a positive guest employee experience. Smiles and is helpful and friendly. - Knowledge of cooking techniques such as cutting, dicing, baking, roasting, braising,...
ESSENTiAL DUTiES AND RESPONSiBiLiTiES The following and other duties may be assigned as necessary: - Responsible for the timer system and placing horses in correct order with the international sound system - Work with stewards to place horses - Comply with all requirements and requests of the New Mexico Racing Commission - Assist as requested in other projects or needs for operations at Zia Park SUPERViSORY RESPONSiBiLiTiES - This job will not have supervisory responsibilities.
Responsibilities:- Exchanges cash and coins in accordance with established procedures.- Assists guests with Credit applications.- Verifies Credit approval for casino departments.- Cashes personal, travelers, and payroll checks in compliance with approved procedures.- Performs Credit card cash advances.- Records any applicable cash transactions that are required by Federal Law.- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Player Services Department.- Issues and receives payments- Balances bank at end of shift.- Exhibits a friendly, helpful and courteous manner when dealing with guests and fellow team members.- Manages difficult guest situations; Responds promptly to guest needs; Seeks guest feedback to...
- Must be at least 21 years of age- Must posess a high school diploma or equivalent- Efficiently and accurately processes all pari-mutuel wages in the tote system. Explain wagering rules, including betting lines and odds, and procedures to guests.- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Write Sports tickets in an accurate and timely manner.- Create and enter player tracking cards.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Maintain and reconcile...
- Must be atleast 21 years of age- Must posess a high school diploma or equivalent- Efficiently and accurately processes all pari-mutuel wages in the tote system.Explain wagering rules, including betting lines and odds, and procedures to guests.- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Write Sports tickets in an accurate and timely manner.- Create and enter player tracking cards.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Maintain and reconcile...
- Promotes the mychoice program in an enthusiastic manner. - Promotes and executes any guest service initiatives. - Opens or closes Star Club lounge in accordance with departmental policies and procedures. - Completes end of shift pass down. - Places, accepts, and screens telephone calls and refers calls to others, as appropriate. - Creates new or reissues existing mychoice cards or companion cards as needed. - Promotes Hosts' special events or promotions. - Assists guests and Hosts utilizing CMS, LMS, and Microsoft Outlook programs. - Swipes in qualifying mychoice member’s card, giving them access to the lounge. - Provides Leadership Team with actionable recommendations on how to improve operating performance of Marketing as well as how to improve customer...
- Responsible for supervising staff and the overall daily management of a designated shift.- Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise. -...
JOIN OUR TEAM! A career in gaming? At Hollywood Casino Lawrenceburg we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.Hollywood Casino Lawrenceburg offers Team Members: - $500 Sign on Bonus- Prepares chip fills, credits, and transfers. - Processes employee transactions and tokes. - Verifies the daily drops for the Count Room. - Monitors and maintains the NRT, MiMO, and Coin Max machines.- Processes buys for Cage Cashier. Keeps drawer appropriately stocked throughout the current shift and for the next shift. - Balances cash drawers. Ensures that the drawers are at the appropriate impress total at the beginning and end of each shift. -...
- Exchange tickets for cash- Exchange cash equivalents for front money deposits- Exchange approved checks for cash- Answer patron questions and provide solutions with a professional demeanor- Provide professional representation at internal and external meetings and events- Ensure interactions with internal and external guests follow the guidelines of the Mychoice reward program.- Performs other duties as may be assigned by department and/or company management.- Follows all cleaning, sanitation and PPE position specific guidelines.
- Provides quality guest service while accurately and efficiently performs patron transactions with cash and cash equivalents. Learns and remains knowledgeable of the player's club and the casino. Positively impacts player programs by recruiting for, enrolling in, and informing players, of the particulars of the program in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals. - Develops a thorough understanding of player's club and remains current on all promotions and events.- Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player's club in a positive, helpful manner to maintain accuracy.- Team members assigned to window banks will operate with an impressed inventory of cash and perform...
- Develops a thorough understanding of player's club and remains current on all promotions and events.- Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player's club in a positive, helpful manner to maintain accuracy.- Operates with an impressed inventory of cash and perform exchanges of gaming vouchers for cash, exchange cash equivalents for Front Money Deposits, exchange approved checks for cash, exchange chips for cash, exchange markers for cash, perform chip transfers, issue gaming vouchers, complete emergency BV transactions and respond to service issues at the TRU's and Coin Max.- Runs reports and verification information for patron credit line requests in accordance with directive of HCPN Credit Committee and PGCB regulations.-...
