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- Distributes and collects keys, dispenses and collects chips with security and distributes payment of jackpots to slot attendants.- Orders monies through exchange slips.- Verifies exchanges from other windows and receipt transactions for various cashiers.- Completes cash advances, cashes personal checks.- Perform marker related transactions including front money deposits and withdrawals.- Delivers exchanges to cashiers.- Relays Players Choice card uses and benefits to each guest, as well as describes any and all current and upcoming promotions.- Issues Players Choice cards to new and existing guests efficiently and accurately.- Assists Players Choice members with redemption transactions.- Conforms to all rules and regulations of CTR / SARC Compliance.- Prepares and...
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- Distributes and collects keys, dispenses and collects chips with security and distributes payment of jackpots to slot attendants.- Orders monies through exchange slips.- Verifies exchanges from other windows and receipt transactions for various cashiers.- Completes cash advances, cashes personal checks.- Perform marker related transactions including front money deposits and withdrawals.- Delivers exchanges to cashiers.- Relays Players Choice card uses and benefits to each guest, as well as describes any and all current and upcoming promotions.- Issues Players Choice cards to new and existing guests efficiently and accurately.- Assists Players Choice members with redemption transactions.- Conforms to all rules and regulations of CTR / SARC Compliance.- Prepares and...
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SUMMARY: Assist customers in an efficient and friendly manner. Validate and redeem slot machine TITO tickets. Cash checks and chips, exchange currency, process credit card advances, promote rewards program, and assist customers as needed. Fill the Everi kiosks and Glory machine as needed. Safeguard company assets at all times. ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned. - Ensure compliance with company policies and all state and federal regulations. - Prepare chip fills, credits, and transfers.- Process employee transactions.- Redeem slot machine TITO tickets.- Cash chips. Redeem players’ winnings for cash.- Process credit card and personal check withdraws.- Prepare funds for Jackpot payouts.- Verify employee tokes.- Verify...
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- This would include two of the duties of Player Services, such as the following:Player Services Rep. 1 plus one of the following Sports Writer or Main Banker. Cashier - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Player Services Department.- Exchanges cash, coins, tokens and chips in accordance with established procedures.- Aids customers in completion of credit applications.- Cashes personal, travelers and payroll checks in compliance with approved procedures, and performs credit card advances.- Records any applicable federal cash transactions.- Issues and receives payments on markers.- Balances bank at end of shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers...
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Essential Responsibilities:- Supervision of staff and the overall daily management of a designated shift in Player Services department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Responsible for the overall integrity of daily operations on assigned shift.- Notifies Leader of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Manages player tracking cards on-site, online, and digitally.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Prepares/reviews currency transactions reports.- Knowledge of and enforcement of all...
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- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Manages all aspects of cashiering operations for assigned shift at the company in a manner that safeguards assets of the company - Achieves desired results in all areas of responsibility through staff development and training programs- Establish methods, procedures, and guidelines to maintain desired standards and high-quality service. Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve desired end result- Maintains thorough knowledge of player tracking systems and its components and suggest...
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- Develops a thorough understanding of player's club and remains current on all promotions and events.- Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player's club in a positive, helpful manner to maintain accuracy.- Operates with an impressed inventory of cash and perform exchanges of gaming vouchers for cash, exchange cash equivalents for Front Money Deposits, exchange approved checks for cash, exchange chips for cash, exchange markers for cash, perform chip transfers, issue gaming vouchers, complete emergency BV transactions and respond to service issues at the TRU's and Coin Max.- Runs reports and verification information for patron credit line requests in accordance with directive of HCPN Credit Committee and PGCB regulations.-...
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- Develops a thorough understanding of player's club and remains current on all promotions and events.- Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player's club in a positive, helpful manner to maintain accuracy.- Operates with an impressed inventory of cash and perform exchanges of gaming vouchers for cash, exchange cash equivalents for Front Money Deposits, exchange approved checks for cash, exchange chips for cash, exchange markers for cash, perform chip transfers, issue gaming vouchers, complete emergency BV transactions and respond to service issues at the TRU's and Coin Max.- Runs reports and verification information for patron credit line requests in accordance with directive of HCPN Credit Committee and PGCB regulations.-...
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- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. - Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests.- Maintains thorough knowledge of all aspects of the games dealt. - Conducts assigned game according to procedure. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Ensures appropriate game protection. - Ensures appropriate game pace for all players.- Ensures payouts are made quickly and accurately. - Fills and credits tables by verification of...
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ESSENTIAL DUTIES AND RESPONSIBILITIES- Ability to deal poker in order to provide a courteous and entertaining experience.- Accept direction during day to day operations to ensure department standards and operational guidelines within the Poker area are met.- Initiate courteous and friendly conversation with guests and provides game instructions to guests upon request or as assigned to encourage game activity.- Sponsor new dealers as needed in order to provide new hires with adequate on the job training.- Protect the integrity of the game through visual observation of all guests and game layout - Responsible to maintain a clean, organized work area including wiping down poker tables and picking up dirty glasses and ashtrays from empty seats. - Present oneself as a credit to...
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- Experience in conducting poker game. - Safeguards the assets of the company.- Conduct the poker game.- Responsible for the accuracy of the table bank and the pot.- Adhere to poker room policies / procedures.- Review and inspect assigned working environment for any and all safety hazards.- Keep well informed of all corporate, property and Poker Department policies and/or procedures, upcoming events.- Required to do BRUSH-duty As Needed- Poker Dealer Will Keep All Accrued Tips- Comply with Pennsylvania Gaming Control Board Regulations- Perform other job related duties as assigned.
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- Providing superior customer service in accordance with Company standards. - Demonstrate knowledge of and the ability to deal poker offered by the casino. - Reconcile potential conflicts with guests regarding the rules and conduct of game play. - Responsible for game protection including the identification of potential card counters, game accuracy and pace of poker play. - Conduct all procedures associated with opening and closing the shift including preparing cards and associated gaming equipment as well as accuracy completing all poker transactions required. - Assist in the handling of all guest related matters with positive outcomes on disagreements in a consistent, professional manner to ensure return visits. - May be required to perform duties outside of normal job...
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- School Hours: Monday through Friday 8:00 AM to 4:00 PM - Must complete 200 hours to graduate.- Responsible for meeting Table Games Dealer School attendance requirements. - Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school. Must be certified in at least two games to graduate the Dealer school.- Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.- Ensure interactions with Team Members and School Instructors follow the guidelines of the customer service...
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ESSENTIAL DUTIES AND RESPONSIBILITIES- Supervise day to day operations of Poker Room.- Direct the Poker Dealers to accomplish the goals of the Poker area and Casino Operations department.- Provide visible leadership in gaming operation areas.- Ensure compliance with Title 31 requirements and processes. - Responsible for the integrity of daily operations.- Present oneself as a credit to Company and encourages others to do the same.- Provide feedback as appropriate to Dealers regarding opportunities for skill development and professional advancement.- Supervise, coach, instruct and direct Poker Dealers in proper procedures of all aspects of poker operations.- Handle player service issues as needed.- Effectively manage game spread and staffing.- Protect the integrity of...
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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
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As a Poker Dealer:- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Poker Department - Adheres to all gaming commission and company and departmental policies and procedures while dealing assigned games.- Make accurate and clear chip and cash transactions.- Informs Poker Assistant Shift Manager when a mistake is made or a dispute arises, or of any unnatural or irregular play.- Verifies, by signature, all clerical transactions.- Assists customers with any problems or requests.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow Team members.- Any and all duties as assigned by your Manager or a member of management. As a Poker Supervisor:- Knowledge of and enforcement of...
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ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides accurate and efficient dealing at assigned Poker table games.Follows game procedures when dealing Poker and/or any other form or variation of table games.Provides prompt, courteous and accurate dealing at assigned table(s).Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.Performs accurate chip and cash transactions.Receives wagers from customers and pays the appropriate game outcomes.Maintains game security and protects company assets at all times. Assists customers in understanding the rules and ensures adherence to established policies and procedures.Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance...
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- Responsible for providing guidance and daily supervision to staff in the Poker area. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Enthusiastically supports, actively promotes, and demonstrates customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise. - Responsible for supporting compliance to departmental budgets. - Schedules, trains, motivates, evaluates, and supervises staff in order to ensure that employees receive adequate guidance and resources to accomplish established objectives. - Establishes and monitors standard operating procedures, guidelines, and objectives; maintains...
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ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Responsible for all pool rentals, including, rafts, tubes, and lockers. - Responsible for keeping inventory on all lost and found items. - Ensures the overall safety of guests in pool area. - Maintains supplies and ensures inventory is stocked and ordered as needed - Provides daily rotations and break schedules as necessary. - Acts as communications center for...
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SUMMARYThe Prep Cook is responsible for preparing ingredients and assisting in the kitchen to ensure efficient food production and high-quality dishes. This role supports the culinary team by maintaining organization, cleanliness, and food safety standards while preparing items according to recipes and specifications.- Prepare ingredients including chopping, slicing, dicing, and measuring- Follow recipes and portion guidelines to ensure consistency- Assist cooks and chefs with food preparation as needed- Maintain a clean, organized, and sanitary work environment- Properly store food and label items according to food safety standards- Monitor inventory levels and communicate shortages to leadership- Operate kitchen equipment safely and efficiently- Assist with receiving...
