Job Listings

What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.Ready to go all-in on a new career? Hollywood Casino St. Louis is offering Poker Dealer Training to help launch your career in the exciting world of table games!What We Offer:- Professional Poker Training– Taught by instructors. ($13.75 per hour training pay)- Employment Opportunity Upon Successful Completion– Pass your audition and be offered a position as a Poker Dealer.- Competitive Pay + Tips– Earn a steady base wage and benefit from generous player tips.-...

What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.- Provides accurate and efficient dealing at assigned table game.- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.- Provides prompt, courteous and accurate dealing at assigned table(s).- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.- Performs accurate chip and cash transactions.- Receives wagers from customers and pays...

GENERAL ACCOUNTABILITIES(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.) - Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.  - Makes sure all glassware and flatware is free of smudges and stains. - Checks and stocks clean dishes, napkins, silverware, glassware and condiments in the dining area from time to time during shift to ensure availability of these items. - Keeps work area (floor, machine, shelving, carts, etc.) clean at all times. - Performs miscellaneous duties, such...

- Greets all guests in a courteous manner, displaying a helpful, CARiNG attitude of EXCELLENCE; assists guest with related Pool needs (i.e., towels, chair cushions, etc.). - Efficiently attends to and serves guests who are utilizing the pool. - Monitors access of Pool services to ensure that only Hotel guests have utilization of the amenities. - Assists in keeping respective area(s) clean and organized; stocks, maintains, and cleans areas. - Responds to guest inquiries and requests; resolves issues in a timely, friendly, and efficient manner. - Provides directions and guidance to guests inquiring about the Hotel, amenities, and surrounding area. - Other duties as assigned.

- Develops and implements all Margaritaville Casino Resort Bossier City Guest Satisfaction Standards to all guests and all fellow employees. - Attends departmental orientation prior to beginning work in the department. - Creates a positive guest employee experience. Smiles and is helpful and friendly. - Answers questions, takes responsibility to get answers, and anticipates our guests’ needs and problems. - Execution of all food production as determined by the Sous Chef through production sheets. - Practices a “clean as you go” work ethic and utilizes proper food handling techniques (i.e., wearing plastic gloves and proper uniform, including hat and clean kitchen towels). - Prepares the proper amounts of food as requested by the Sous Chef. - Conducts self in a highly professional manner...

SUMMARY: The Product Manager will play a lead role defining, designing, and delivering best solutions that enable best in class digital customer experiences. The successful candidate will bring their proven experience establish and promote a vision for their assigned product that deliver upon the strategic business objectives and loyalty brand strategy as defined by key stakeholders across property operations, casino operations and marketing. In this capacity, the product manager will work closely with key leaders to ensure delivery of solutions are effective, forward thinking and provide a competitive advantage for the company. The successful candidate will leverage their extensive product management experience to define capabilities and drive the prioritization of a roadmap informed...

- Adheres to all departmental and property policies and procedures regarding guest service standards.- Processes and sells racing programs; assists guests with questions; provides assistance with navigating property.- Handles and secures all money banks to ensure the proper balancing and transaction verification through the ticket system; prepares and verifies all closing paperwork; corrects financial deficiencies as needed.- Notifies higher level management of any suspicious or unusual activity and/or transactions in a timely manner; maintains the confidentiality of box purchases to ensure guest privacy.- Attends and participates in professional group meetings; maintains awareness of new trends and innovations in the fields of customer service and sales.- Performs all other...

- Responsible for providing guidance and daily supervision to promotions staff/function in the Marketing department.  - Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Develops, coordinates, and executes all retail promotions, direct mail promotions, regularly scheduled entertainment acts and special events to target retail and database customers while supporting compliance to departmental budget. - Supports the efforts and projects of the VP of Marketing and/or Marketing Manager as requested. - Coordinates internal support related to each special event, promotion, or entertainment for all appropriate...

ESSENTIAL DUTIES AND RESPONSIBILITIES-  Responsible for providing guidance and daily supervision to promotions staff/function in the Marketing department.  Supports and administers operational goals and monitors achievements of performance and profit objectives.- Responsible for hiring and conducting reviews for marketing representative staff.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Develops, coordinates and executes all retail promotions, direct mail promotions, and special events to target retail and database customers while supporting compliance to departmental budget.- Drafts and submits all Promotional Guidelines.- Supports the efforts and projects of the VP of Marketing and/or Marketing Manager...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Portrays an outgoing friendly demeanor towards guests and team members, responding to needs with a sense of urgency- Provides guest service at the activation center. Signs up new guests for the PennPlay card. Processes replacement cards and maintains the database updating guest records and assists with loyal app downloads.  - Works closely with Player Development, Promotions, and Player Services to ensure superior guest satisfaction.- Stays knowledgeable on all marketing PennPlay materials.- Effectively explains complimentary structure and how to qualify for different levels of complimentary services and/or goods.- Services and troubleshoots issues with promotional...

- Cleaning and maintaining high areas which may need dusting or cleaning such as; vents, duct covers, lights & fixtures, beams, signs, columns, ceiling tile and televisions- Cleans and maintains offices, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, escalators and Slot Machines other work areas- Clean parking lot: pick up trash and cigarette butts, sweep, occasionally pressure wash area around entrance and smoke shack- Keep front entrance clear of snow and ice: shovel snow from all exit areas of building, apply salt (ice melt) where and when needed- Maintain garden appearance- Sweeps, mop and vacuum floor- Cleans rugs, carpets, upholstered furniture, and blind- Washes windows, door panels, and sills- Empties wastebaskets- Replenishes bathroom...

SummaryThis position will be responsible for providing food and service to all guests in the pub venue. This is a non-supervisory position. ESSENTIAL DUTIES AND RESPONSIBILITIES - Provide stellar customer- Promptly and appropriately greet guests arriving at- Verbally interact with guests creating a fun and exciting- Provide information to guests as needed such as beverage or food selections Promptly and accurately take beverage and food orders.- Properly and promptly transmit orders to the culinary staff for- Properly serve food items to restaurant guests.- Properly remove items and dishes from tables asOffer or present dessert selections to guests and serve items ordered.- Refresh and replenish beverages including water and coffee.- Prepare checks and present...

- Schedule: Fridays and Saturdays 3:00 PM to 11:30 PM.- The Public Area Attendant willl be assigned one restroom per shift, and be stationed at that location to ensure the restroom remains clean, while ffering amenities to the guest (i.e. hair spray, perfume, lotion, etc.)  May be assigned additional tasks as needed: - Perform to exceptional high standards the cleaning duties in public and back of house areas, as assigned, in order to achieve the cleanest, most confortable experience for our guest and fellow staff, in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.   - Sweep and vacuum carpets and floors. - Mop floors.  - Dust and polish fixtures, furniture, and flooring.  - Clean windows and doors.  - Wash and...

- Performs general cleaning duties in public areas of the Casino Facility. Areas may also include Casino gaming floor, banquet rooms, restaurants, retail shops, museum, elevators, escalators and back-of-house employee locations (e.g. locker rooms, administrative offices etc.).- Responsible for carpet cleaning in halls & corridors, unobstructed and obstructed space by cleaning edges, spot cleaning and shampooing with specialized equipments, as directed. - Cleans hard floor surfaces in halls & corridors, unobstructed and obstructed spaces by dust mopping, wet mop & rinse, using equipment as directed.- Performs dusting and polishing duties on slot machines, art works, pictures, walls, columns, stair wells, baseboards, waste cans, furniture and fixtures to the highest established...

- Establish a pleasant rapport with internal and external guests. - Knowledge of and strict adherence to PLCB and RG standards. - Thorough knowledge of alcoholic and non-alcoholic beverages and their proper preparation, and ongoing knowledge of new drink trends. - Responsible for mixing and serving beverages directly to bar patrons as well as in a service station capacity to beverage/food servers as venue requires. - Accurate and efficient use of POS system. - Track usage and inventory and order stock to maintain established pars. - Maintain awareness of guest alcohol intake following RAMP guidelines. - Keep work area neat and clean in accordance with all PA Department of Health standards. - At end of shift restock station for start of next shift. - Maintain well-groomed...

- Responsible for assisting with the maintenance and care of the track surface for racing and training purposes. - Assists with maintaining the safety lane for racing and training purposes. - Assists with preserving the paddock hills from ruts and wash outs. - Assists with removal snow in a timely manner. - Drives vehicles including, but not limited to trucks, graders, tractors, water truck, skid steer, and front-end loader. - Ensures horse ambulance is ready and functioning for daily racing. - Performs all other related and compatible duties as assigned.

- Must assist with all the morning work in the Racing Secretaries' Office.  This work includes; rider changes, producing the next day's program, getting entries filled and getting the overnight completed for the following race day.- Must act, at times, as Placing Judge. These duties include gathering all scratch information and changes and coordinating that data into the information system which produces the official track program and proof read all data entry.- During the race help keep patrons informed of the top four horses by posting numbers on the tote board and TV screens throughout the race until the horses are near the wire at which time the boards are cleared. As the horses cross the finish line the judges mark the order in which they have viewed. Verify the order of finish...

- Must assist with all morning work in Racing Secretary’s office.  This work includes rider changes, producing the next day’s program, getting entries filled, and getting the overnight completed and distributed for the following race day. - Must act, at times, as Placing Judge. These duties include observing races from start to finish and determining the final outcome using a Viper computer system and photo finish systems as tools. - Must act, at times, as Paddock Judge. These duties include observing the horses in the paddock prior to the running of a race, to ensure the horses are wearing the proper equipment for racing; also ensures a responsible trainer or groom is in the paddock to saddle the horse and prepare it for the race. The Paddock Judge is also involved in seeing that a...

 - Maintenance of stables, i.e. cleaning, repairs, etc.- Minor repairs, including but not limited to; seats, light fixtures, walls and ceiling tiles, replacement of light bulbs.- Mandatory snow removal.- Transport small equipment or tools between departments.- Assist with basic carpentry and plumbing needs.- Assisting other laborers with general maintenance duties.- Other duties may be assigned.