Job Listings

- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Develops relationship with players to grow customer base and increase Company revenues by assuring customer retention and repeat business. - Attracts and manages customers through weekly telemarketing and in person contact on the gaming floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.- Proactively seeks out new business on gaming floor, introducing the benefits of and soliciting enrollment for the Marquee Rewards program. - Highly knowledgeable of credit procedures, if applicable. Encourages the use of credit and may extend lines of credit when appropriate and...

Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets  - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...

In this position, the incumbent will act as an assistant to the Restaurant Manager, overseeing the performance and coordination of all work done by our team members in JINYA Ramen Bar. Responsibilites include:- Assist in controlling labor cost for the restaurant.- Assigns stations and job duties.- Greets and seats guests and insures proper service. - Assists in training employees.- Maintains open communication between all personnel working in the dining room.- Acting Manager in the absence of the Restaurant Manager.- Understand and demonstrate Management’s point of view.- Ensure employee safety.- Responsible for the cleanliness of all side stations, tableware, floors, salt and pepper, sugar, etc. - Encourages teamwork in the department.- Coaches and counsels...

- Adheres to all departmental and property policies and procedures regarding guest service standards.- Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations.- Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities.- Provides fast, friendly, professional, and responsive customer service to guests.- Maintains cleanliness of designated area.- ices and fills all non-alcoholic drinks for servers.- Provides work direction to assigned bar attendants.- Opens and closes bar according to established procedures.- Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’...

- Determines guest needs and suggests products to enhance service and meet sales goals.- Assists guests in their menu selections and packages guest orders according to established recipes and outlet standards.- Operates electronic cash register system to accurately and immediately account for payment transactions; transports monies to and from the main Credit cage.- Responsible for completing all day-to-day activities in work areas to maintain service, product quality, and cashiering responsibilities in a sanitary, safe, and effective manner.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.

- Provides fast, friendly, professional and responsive customer service to culinary team members and buffet/ restaurant guests. Greets, and makes welcome, each guest approaching their station- Maintains current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients)- Prepares food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request  Employs proper cooking methods, cooks to specifications, and handles, stores and rotates food properly in accordance with established health and safety standards- Slice, dice, chop and prepare raw products- Carve meats, portion food on serving plates, add gravies and sauces, and garnish plates as required- Wipes counter areas,...

SUMMARY:  Support the Assistant Executive Chef in the successful production of raw and/or cooked food products for the gourmet restaurant operations at Hollywood Casino.  Position will be engaged in the preparation and cooking of all food products for consumptions by guests.  Coach staff on the preparation of all menu items, company standards, and procedures.  Obtain optimum efficiency and economy of operations and maximize profits by performing assigned duties personally or through subordinate staff.  Develop recipes, SOP’s for safe and efficient preparation of food utilizing various cooking techniques and equipment, i.e. Station set up, prep work, frying, sautéing, griddling, brazing, carving, broiling, boiling, and steaming all meats, fish, vegetables, wild game and poultry producing...

- Greet and seat guests at tables according to guest preference and table availability.- Provide guests with menus, inform guests of restaurant specials, and feature items.- Assist food servers and food runners in table maintenance and clean when necessary.

-  Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant.-  Seats guests in restaurant as per specified rotation requirements. -  Maintains proper seating and reservation documentation.-  Monitors restaurant for table availability.-  Keeps designated working area clean and organized; wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards.-  Assists wait staff and bus persons in their duties (e.g., refills water glasses and coffee cups, helps pre-bus and bus tables, attends to guest needs) as necessary, or required.-  Completes all assigned...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Staff, schedule, evaluate, train, develop and monitor team members. Recommend wage increases, promotions, demotions, discipline, and other employment actions for team members.- Assist in developing and implementing policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines.- Establish and maintain training and development procedures to ensure superior guest service standards are met.- Prepares and delivers performance appraisals for assigned team. - Understand department objectives, standards, guidelines, and budget.- Ensure assigned outlet is well staffed, organized and operating to our exceptional standard.-...

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets and welcomes each guest seated in assigned station.  - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation).  - Suggests items to guests based on expressed guest preferences.  - Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. - Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. - Resolves service issues according to established guidelines. - itemizes, totals, and...

- Properly records all transactions in the Point-of-Sale system. - Accurately handles all cash, checks, Credit card, gift certificates, and comp transactions. - Follows standards of neatness and cleanliness for the shop in order to maintain customer appeal. - Unpacks, stocks, and prices all merchandise in the shop as needed. - Assists in stocking and recording stock for all vending machines. - Straightens, dusts, and organizes shop when there are no guests present. - Greets guests at the entrance to the shop to encourage them to come in and look around when there are no other duties to perform. - Responsible for knowing and adhering to all policies and procedures in the shop. - Adheres to all regulatory, departmental, and company policies and procedures. - Completes physical inventory...

- Facilitate retail sales, including customer assistance and follow-up. - Encourage and reinforce customer decisions to increase average dollar sale and units sold per transaction. - Stock and maintain the appearance of sales floor and merchandise displays. - Operate electronic cash register system to accurately and immediately account for payment transactions. - Follow established regulations, guidelines and procedures related to the sale of alcohol and or tobacco.

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Properly records all transactions in the Point-of-Sale system. - Accurately handles all cash, checks, Credit card, gift certificates, and comp transactions. - Follows standards of neatness and cleanliness for the shop in order to maintain customer appeal. - Unpacks, stocks, and prices all merchandise in the shop as needed. - Assists in stocking and recording stock for all vending machines. - Straightens, dusts, and organizes shop when there are no guests present. - Greets guests at the entrance to the shop to encourage them to come in and look around when there are no other duties to perform. - Responsible for knowing and adhering to all policies and procedures in the shop. - Adheres to...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary for Hollywood and 1st Jackpot Tunica:- Responsible for providing guidance and daily supervision to staff in the Revenue Audit department. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to deadlines.- Able to complete the duties of a revenue auditor.- Oversees and reviews the daily audits.- Monitor compliance of revenue activities on the property via the exception process to ensure that all relative documentation is completed in compliance with all applicable laws.- Execute procedural policies for audits, make corrections or revisions as needed, and cooperate with internal and external auditors as needed.- Complete journal entries,...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary for Hollywood and 1st Jackpot Tunica:- Responsible for providing guidance and daily supervision to staff in the Revenue Audit department. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to deadlines.- Able to complete the duties of a revenue auditor.- Oversees and reviews the daily audits.- Monitor compliance of revenue activities on the property via the exception process to ensure that all relative documentation is completed in compliance with all applicable laws.- Execute procedural policies for audits, make corrections or revisions as needed, and cooperate with internal and external auditors as needed.- Complete journal entries,...

The following and other duties may be assigned as necessary: - Responsible for providing guidance and training to staff in Revenue Audit department. Supports operational goals.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to deadlines.- Complete daily auditing, processing and recording of revenue and expenses and ensure that all work is completed on time.- Monitor compliance of revenue activities on the property via the exception process to ensure that all relative documentation is completed in compliance with all applicable policies and laws, including MICS and SOX.- Ensure procedural policies for audits, research variances, make corrections or revisions as needed, and cooperate with internal and external auditors as needed.-...

- Responsible for supervising and managing staff in the Revenue Audit department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving deadlines. - Responsible for assisting in the budget process for the department by providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager. - Monitors revenue activities on the property via the exception process to ensure that all required documentation is completed in compliance with all applicable laws. - Develops and implements procedural policies for Audits; makes corrections or revisions as needed;...

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for the daily Audit of Cage, Slots, Table Games, gaming, and non-gaming revenue areas. - Prepares exception reports for instances of non-compliance with operational practices; engages team members and trains them appropriately to mitigate future occurrences. - investigates and reports to supervisor any discrepancies determined through Audit process. - Prepares journal entries to record daily revenue and/or cashier activity. - Maintains accurate records and files pertaining to daily Audits of areas of responsibility. - Prepares and accumulates information used to prepare the Daily Operating Report. - Responsible for ensuring regulatory compliance within area of authority and...

General Accountabilities:    - Responsible for the daily Audit of Cage, Slots, Table Games, gaming, and non-gaming revenue areas. - Prepares exception reports for instances of non-compliance with operational practices; engages team members and trains them appropriately to mitigate future occurrences.  - Investigates and reports to supervisor any discrepancies determined through Audit process. - Prepares journal entries to record daily revenue and/or cashier activity. - Maintains accurate records and files pertaining to daily Audits of areas of responsibility. - Prepares and accumulates information used to prepare the Daily Operating Report. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to supervisor. - Conducts...