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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
The Regional Procurement Director is responsible for directing and managing the sourcing, negotiating, contracting, supply chain management and purchasing for all needs of the assigned properties in their region. This Western region covers 4 properties including The M Resort Spa and Casino in Las Vegas, NV; Cactus Pete’s Casino Resort, Jackpot, NV; Ameristar Casino Resort Spa, Black Hawk, CO; Zia Park Casino Hotel & Racetrack, Hobbs, NM. This role has extensive interaction with other Sourcing Leads and/or Business Partners to ensure that total costs are identified, and optimal savings are realized in the execution of contracts. The individual will ensure that PENN receives best value for its purchases and contracts, that the regional properties are aligned in their purchases...
- Responsible for supervising the Food & Beverage Outlet designated to this role and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction- Responsible for assisting in the budget process for the department and providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all...
- Determines guest needs and suggests products to enhance service and meet sales goals.- Assists guests in their menu selections and packages guest orders according to established recipes and outlet standards.- Operates electronic cash register system to accurately and immediately account for payment transactions; transports monies to and from the main Credit cage.- Responsible for completing all day-to-day activities in work areas to maintain service, product quality, and cashiering responsibilities in a sanitary, safe, and effective manner.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- Provides fast, friendly, professional and responsive customer service to culinary team members and buffet/ restaurant guests. Greets, and makes welcome, each guest approaching their station- Maintains current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients)- Prepares food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request Employs proper cooking methods, cooks to specifications, and handles, stores and rotates food properly in accordance with established health and safety standards- Slice, dice, chop and prepare raw products- Carve meats, portion food on serving plates, add gravies and sauces, and garnish plates as required- Wipes counter areas,...
- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant- Seats guests in restaurant as per specified rotation requirements- Maintains proper seating and reservation documentation- Monitors restaurant for table availability- Keeps designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards - Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required - Complete all assigned closing duties at...
The Host/Hostess is responsible for seating guests in a prompt, friendly, and efficient manner as well as ensuring equal distribution of guests among the lounge servers. Essential Functions - Greet and seat all restaurant guests - Answer phones and direct call appropriately - Ensure guests in each area are being properly attended - Assist the guests in any way possible and direct guests to tables - Handle initial complaint and inform manager on duty - Ensure a safe environment for fellow Team Members and Guests - Remain up-to-date on casino events and hours of operation - Utilize proper procedures and documentation for transactions - Attend meetings as scheduled - Other job related duties as assigned
- Greet and seat guests utilizing established guest service guidelines- Answer phone and coordinate reservations, special guest requests, and messages- Respond to guest requests or place guest in contact with appropriate person for assistance- Answer guest questions in regards to menu items, pricing, specials and promotional events- Assist servers and bussers when needed
- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant.- Seats guests in restaurant as per specified rotation requirements. - Maintains proper seating and reservation documentation.- Monitors restaurant for table availability.- Keeps designated working area clean and organized; wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards.- Assists wait staff and bus persons in their duties (e.g., refills water glasses and coffee cups, helps pre-bus and bus tables, attends to guest needs) as necessary, or required.- Completes all assigned...
- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible using the ACES program. Provides personalized service and uses guest’s name at least twice during all interactions. Greets each guest entering restaurant- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities- Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in...
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Responsible for supervising F&B Outlets designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and providing recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with...
- Properly records all transactions in the Point-of-Sale system. - Accurately handles all cash, checks, Credit card, gift certificates, and comp transactions. - Follows standards of neatness and cleanliness for the shop in order to maintain customer appeal. - Unpacks, stocks, and prices all merchandise in the shop as needed. - Assists in stocking and recording stock for all vending machines. - Straightens, dusts, and organizes shop when there are no guests present. - Greets guests at the entrance to the shop to encourage them to come in and look around when there are no other duties to perform. - Responsible for knowing and adhering to all policies and procedures in the shop. - Adheres to all regulatory, departmental, and company policies and procedures. - Completes physical inventory...
- Responsible for fostering a fun environment - Use proper sales techniques to achieve sales goals and contribute to the profitability of retail outlet.- Follow standards of neatness and cleanliness for the shop in order to maintain customer appeal.- Know features and benefits of merchandise in the retail shop and be familiar with merchandise offerings in all other outlets.- Follow policies and procedures that affect inventory control.- Maintain product knowledge of gaming facility events, activities, and amenities around the facility to ensure personalized guest services.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform,...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Properly records all transactions in the Point-of-Sale system. - Accurately handles all cash, checks, Credit card, gift certificates, and comp transactions. - Follows standards of neatness and cleanliness for the shop in order to maintain customer appeal. - Unpacks, stocks, and prices all merchandise in the shop as needed. - Assists in stocking and recording stock for all vending machines. - Straightens, dusts, and organizes shop when there are no guests present. - Greets guests at the entrance to the shop to encourage them to come in and look around when there are no other duties to perform. - Responsible for knowing and adhering to all policies and procedures in the shop. - Adheres to...
- Deliver excellent internal and external guest service - Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems. - Perform daily Audit of cage, slots, table games, electronic games, soft count and non-gaming revenue areas. - investigate and report discrepancies determined through Audit process to controller. - Prepare information and reports for the Casino Controller in a manner to ensure compliance with Gaming Commission Rules and Company policies and procedures. - Maintain accurate records and files pertaining to daily Audits of areas of responsibility. - Anticipate ongoing changes, problems, and opportunities in order to maintain effective systems and procedures.
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Complete daily audits and associated checklists for the following audits including but not limited to: F&B outlets, gift shop, valet, banquet rooms, complimentary transactions, soft count, cage, table games, Title 31, W-2G, and slots. - Maintain slot accounting system. - Track and report variances related to the areas in which the audit was performed.- Track numerically controlled forms as directed.- Complete Audit Finding Reports on all deviations from procedures and/or ICs found in daily audits.- Maintain credit card terminal reports and...
- Review and reconcile soft count paperwork - - Review and reconcile hard count paperwork - - Responsible for the daily Audit of live games, electronic gaming devices, cage accountability, and admissions. - - Records mechanical meters on sample basis - - Responsible for removing the retention copy of all manual forms maintained in a locked dispensing machine and accounting copies - - Responsible for obtaining the work from the various accounting boxes through out the casino. - - Responsible for the daily Audit of live games, electronic gaming devices, cage accountability, and admissions. Supervisory Responsibilities This job has no supervisory responsibilities.
To clean, sanitize, and help maintain the appearance of the guest rooms and Public Areas to Hollywood Standards. include the following. Other duties may be assigned. Make beds. Replenish supplies such as drinking glasses and writing supplies. Move furniture. Sweep and mop floors. Clean rugs, carpets, upholstered furniture, and drapes. Dust furniture. Wash walls, ceilings, and woodwork. Wash windows, door panels, and sills. Empty wastebaskets. Empty and clean ashtrays. Transport trash and waste to disposal area. Replenish batHRoom supplies. Replace light bulbs. Maintain equipment. Report guest complaints. Bag and tag lost and found items and turn in to office. Report maintenance problems.
- Performs all duties required to ensure that rooms are kept clean (i.e. vacuuming, dusting, glass cleaning, sanitizing bathrooms, changing linens, etc.).- Notifies Housekeeping Dispatcher or Supervisor when any repairs are necessary.- Ensures that each room is properly stocked.- Ensures everything in guest room is in proper working order.- Ensures linens and terry are without defect.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.
- Achieve desired results through established methods, procedures and guidelines to maintain desired standards, and high quality service. Monitor results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result. - Responsible for supervising staff and the overall daily management of a designated shift. - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Develops and produces menu items as listed in each restaurant. - Follows all prep lists and ensure kitchens are stocked and ready for service. - May be responsible for assisting in the...
