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 - Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant- Seats guests in restaurant as per specified rotation requirements- Maintains proper seating and reservation documentation- Monitors restaurant for table availability- Keeps designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards - Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required - Complete all assigned closing duties at...

-  Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant.-  Seats guests in restaurant as per specified rotation requirements. -  Maintains proper seating and reservation documentation.-  Monitors restaurant for table availability.-  Keeps designated working area clean and organized; wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards.-  Assists wait staff and bus persons in their duties (e.g., refills water glasses and coffee cups, helps pre-bus and bus tables, attends to guest needs) as necessary, or required.-  Completes all assigned...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Staff, schedule, evaluate, train, develop and monitor team members. Recommend wage increases, promotions, demotions, discipline, and other employment actions for team members.- Assist in developing and implementing policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines.- Establish and maintain training and development procedures to ensure superior guest service standards are met.- Prepares and delivers performance appraisals for assigned team. - Understand department objectives, standards, guidelines, and budget.- Ensure assigned outlet is well staffed, organized and operating to our exceptional standard.-...

 - Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible using the ACES program. Provides personalized service and uses guest’s name at least twice during all interactions.  Greets each guest entering restaurant- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities- Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in...

 - Promote and maintain all steps of the Eye, hi, Goodbye program with each patron and employee you may come in contact with (eye contact, hi- greeting, goodbye as a departure).- Responsible for Assisting the Executive Chef in creating menus for restaurant outlets, banquets, and special events. - Recruit, train and upgrade staff maintaining proper staffing guidelines, within budgeted parameters while scheduling to meet the demands of business. - Control portion size; minimize waste and present menu items according to specifications. - Maintain a clean and sanitary area at all times in full accordance with ServSafe guidelines and state and local regulations. - Prepare weekly schedules and control labor. - Educate, train, and manage cooks to follow company policies and...

 - Provides fast, friendly, professional and responsive customer service to restaurant guests, food servers and restaurant hosts- Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station obtaining replacement stock from ware wash area and/or warehouse inventory in accordance with procedure- Removes dirty dishes, glassware, and flatware from table and counter tops, and transports items to designated area- Resets tables with silverware, napkins, and glassware in accordance with established restaurant table top specifications- Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attend to guest needs) as required- Wipes counter areas, sinks and...

- Properly records all transactions in the Point-of-Sale system. - Accurately handles all cash, checks, Credit card, gift certificates, and comp transactions. - Follows standards of neatness and cleanliness for the shop in order to maintain customer appeal. - Unpacks, stocks, and prices all merchandise in the shop as needed. - Assists in stocking and recording stock for all vending machines. - Straightens, dusts, and organizes shop when there are no guests present. - Greets guests at the entrance to the shop to encourage them to come in and look around when there are no other duties to perform. - Responsible for knowing and adhering to all policies and procedures in the shop. - Adheres to all regulatory, departmental, and company policies and procedures. - Completes physical inventory...

- Facilitate retail sales, including customer assistance and follow-up. - Encourage and reinforce customer decisions to increase average dollar sale and units sold per transaction. - Stock and maintain the appearance of sales floor and merchandise displays. - Operate electronic cash register system to accurately and immediately account for payment transactions. - Follow established regulations, guidelines and procedures related to the sale of alcohol and or tobacco.

The revenue accounting clerk is responsible for collecting, sorting, and accounting for the gaming documents generated by the Slot and Table Games departments on a daily basis.  ESSENTIAL RESPONSIBILITIES  - Conducts inventories to report cost of goods sold- Files, sorts, and matches Casino and Cage documentation- Maintains the manual document inventory, including unused, issued, and used documents- Assists in the Audit of the daily gaming and cashiering activities of the casino- Prepares and distributes various reports to management- Prepares currency transaction reports in a timely manner- Assists in maintaining patron tax files- Assists in performing card, dice, chip, and/or token Audits as necessary- Audits non-gaming revenues by reviewing, recording, and...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for providing guidance and daily supervision to staff in the Revenue Audit department. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to deadlines.- Able to complete the duties of a revenue auditor.- Oversees and reviews the daily audits.- Monitor compliance of revenue activities on the property via the exception process to ensure that all relative documentation is completed in compliance with all applicable laws.- Execute procedural policies for audits, make corrections or revisions as needed, and cooperate with internal and external auditors as needed.- Complete journal entries, reconcile balance sheet accounts, and...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary for Hollywood and 1st Jackpot Tunica:- Responsible for providing guidance and daily supervision to staff in the Revenue Audit department. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to deadlines.- Able to complete the duties of a revenue auditor.- Oversees and reviews the daily audits.- Monitor compliance of revenue activities on the property via the exception process to ensure that all relative documentation is completed in compliance with all applicable laws.- Execute procedural policies for audits, make corrections or revisions as needed, and cooperate with internal and external auditors as needed.- Complete journal entries,...

- Responsible for the accurate and timely completion of an assigned revenue audit. - Forwards completed information for subsequent review and entry and assists in the completion of other audit- Verify, allocate, and post details of daily transactions to spreadsheet or computer files from documents received from revenue/operational areas such as the cage, count room, slot floor, food & beverage, programs, valet parking, lottery and retail- Reconcile and balance tapes and records to daily cash counts and summarize details in computer files- Compile reports to show statistics such as cash receipts, machine payouts, expenditures, and other items pertinent to the operation- Establish and maintain files of appropriate reports, records or other information relevant to the department-...

- Deliver excellent internal and external guest service  - Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems. - Perform daily Audit of cage, slots, table games, electronic games, soft count and non-gaming revenue areas. - investigate and report discrepancies determined through Audit process to controller. - Prepare information and reports for the Casino Controller in a manner to ensure compliance with Gaming Commission Rules and Company policies and procedures. - Maintain accurate records and files pertaining to daily Audits of areas of responsibility. - Anticipate ongoing changes, problems, and opportunities in order to maintain effective systems and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES- This position is responsible for performing daily audits of gaming and non-gaming revenues, as assigned.- Reports to and assists the Revenue Audit Supervisor. - Track and report variances related to the areas in which the audit was performed.- Track numerically controlled forms as directed.- Complete Audit Finding Reports (Exception Reports) on all deviations from procedures and/or IC’s found in daily audits.- Maintain credit card terminal reports and statements.- Report and maintain daily revenues from all outlets.- Complete Complimentary Allocation.- Maintain Micros reports.- Maintain all controlled forms.- Prepare the information required to complete monthly journal entries.- Assist in maintaining compliance with the...

ESSENTIAL DUTIES AND RESPONSIBILITIES  The following and other duties may be assigned as necessary:  - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to deadlines. - Complete daily auditing, processing and recording of revenue and expenses and ensure that all work is completed on time for multiple properties. - Monitor compliance of revenue activities on the property via the exception process to ensure that all relative documentation is completed in compliance with all applicable policies and laws, including MICS and SOX. - Ensure procedural policies for audits, research variances, make corrections or revisions as needed, and cooperate with internal and external auditors as needed. - Complete journal entries, reconcile balance...

- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Complete daily audits and associated checklists for the following audits including but not limited to: F&B outlets, gift shop, valet, banquet rooms, complimentary transactions, soft count, cage, Title 31,W-2G, and VLT’s.- Maintain VLT accounting system. - Track and report variances related to the areas in which the audit was performed.- Track numerically controlled forms as directed.- Maintain credit card terminal reports and statements.- Report and maintain daily revenues from all outlets.- Complete Complimentary Allocation.- Process advance...

Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets  - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43 PENN properties, plus discounts...

SUMMARYThe Revenue Manager is responsible for maximizing room revenue at Penn owned hotels for properties within a specific region and will be responsible for managing both internal and external relationships to help drive appropriate demand to the hotels. The incumbent is responsible for the management of room inventory, market mix, and pricing strategy. They will also work closely with the Director of Revenue Management (RM) to set RM strategy and implement RM initiatives for their region, in keeping with the overall Penn corporate RM strategy.  This is a remote position. ESSENTIAL DUTIES AND RESPONSIBILITIESThe following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.- Responsible for actively...

- ESSENTIAL DUTIES AND RESPONSIBILITIES - Responsible for more than one property for the risk and safety job duties- Responsible for promoting, implementing and tracking the Penn Risk Control Guide program- Responsible for managing all aspects of general liability, safety, workers’ compensation with Dept Director.- Responsible for handling the investigation and coordination of general liability and workers’ compensation claims, OSHA compliance, fire regulations and safety policies and procedures- Provide direction to the TPA as needed and initiate attorney interaction on risk/safety claims- Establish procedures to ensure proper tracking, analysis and recordkeeping of all claims- Ensure compliance with all federal/state laws including, but not limited to OSHA, and DOT...

- Reports to the Assistant Captain of the Watch any violations of USCG regulations, Louisiana Gaming Commission regulations, or unsafe conditions as it pertains to riverboat gaming.- Participates in training with the deck crew on emergency procedures, safety, seamanship, and other training.- Ensures that safety equipment is provided, and appropriate guidelines are followed for all tasks involving physical risk or hazardous materials.- Responsible for the cleaning of the vessel interior and exterior (focus on detail cleaning, trash removal, and detail cleaning of restrooms).- Performs various tasks involved in the maintenance and upkeep of vessel and equipment; this includes cleaning.- esponsible for line handling, adjustment of winches, use of hydraulic ramps, and other tasks...