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ESSENTIAL DUTIES AND RESPONSIBILITIES- Maintains, repairs and installs all locks as needed.- Orders or cuts replacement keys as needed.- Maintains radio system, including batteries.- Maintains hotel door lock system, including in-room safes.- Maintains employee badging system.- Provide administrative support.- Schedule and organize activities such as meetings, travel, conferences and department activities for all team members.- Establish, develop, maintain and update filing systems. Retrieve information from files when needed. - Work independently and within a team on special nonrecurring and ongoing projects as assigned including special projects such as planning and coordinating multiple presentations, disseminating information, coordinating direct mailings, and...
The security ambassador is responsible for safeguarding the assets of Hollywood Casino and its guests. ESSENTIAL RESPONSIBILITIES - Safeguard assets, guests, and team members- Escort gaming chips, tokens, cash, and other assets to the appropriate personnel- Supervise the end of gaming day drop- Oversee the counting of tokes- Prepare security reports in a timely manner and ensure accurateness and completeness- Know the procedures for both Security Control locations, i.e., Sensitive Key and Temporary - Badge Logs, Fire Alarm Panel, for Man Trap, Administrative Building, i.e., Cameras and Fire - Panel, and the Security Vehicle- Demonstrate and follow the emergency procedures of the Security Department- Assist the maintenance department in an emergency condition-...
- Provide security on assigned casino or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance to medical officer.- Patrol of parking lots.- Provide security escorts for all monetary transfers, fills, and credits.- Oversee customers entering & exiting: provide crowd control, direct traffic, check I.D., check for bottles and other items not allowed on Casino floor.- Provide assistance to customers: give directions, call cabs, assist with car trouble, etc- Provide special assistance to disabled patrons as necessary.- Assist with table and slot drops.- Observe soft count crew doing the slot drop and transports funds to soft count room.- Provide assistance for table drop by providing drop boxes, observing...
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are notified...
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are notified...
- Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses...
Argosy Casino Hotel & Spa is currently looking for an Assistant Security Shift Manager to join the team. Your daily responsibilities include:Assist the Security Manager in achieving and maintaining departmental goals on assigned shifts. Direct all Security activities Monitors activity regarding Gaming Commission regulations and company policies Handles compliance matters related to the Security Department.Supervise, train, and coordinate staff - Monitors incident reports, ensures accurate and effective handling, and initiates the investigation process Develops implements and maintains required internal and external reporting procedures. Monitors exclusion list and ensures effective enforcement where appropriate.Operates a motorized vehicle.Monitors facilities and...
- Responsible for supervising staff and the overall daily management of a designated shift in the Security department. - Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and...
Shifts: Overnights (10:30pm - 7:00am)- Responsible for supervising staff and the overall daily management of a designated shift in the Security department.- Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.- Ensures customer service standards are...
- Responsible for supervising staff and the overall daily management of a designated shift in the Security department. - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary for Hollywood Casino Tunica:• Responsible for supervising staff and the overall daily management of a designated shift in the Security department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.• May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with...
Your Daily Responsibilities Include: - Seeking opportunities to always provide exceptional Red-Carpet Service to our guests - Supporting property promotions and events - Maintaining highly visible patrols to ensure a safe gaming environment - Assuring quality support to other departments so they may serve our guests more effectively - Handling all escorts of money/chip transactions in accordance with State Gaming Regulations and established Internal Controls - Monitoring casino floor for minors - Responding to disturbances, emergencies and alarms in the casino and throughout the property - Maintaining public order and enforcing safety rules - Performing table fills/credits - Performing table game drops - Performing Bill Validator drops - Adhering to all Gaming...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties for the Security and Valet Department for which this position is responsible. - Responsible for Security Officers and First Responders on assigned shift.- Works closely with the Security Manager and Asst. Shift Managers to ensure compliance with company policies and all local, state, federal statues, and gaming regulations.- Ensures complete and proper documentation of all incidents.- Must maintain a valid driver’s license in your state of residence and maintain a clean driving record. Must have drivers license on their person at all times.- Monitors and investigates...
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are...
- Performs and completes all duties necessary to comply with PGCB mandated requirements, which include but are not limited to, gaming related drops, card and dice reconciliation, inspection, cancelation and destruction, re-issuance of poker cards, transport locked chip carriers and documents to and from the Chip Bank.- Through alertness, diligence, specified procedures and proactive attention to potential danger and security risks, the security officer shall protect our guests, our property and our staff from harm or loss.- Patrol, periodically, buildings and grounds of the facility, as directed; or stand watch, as directed, at an assigned security post, in order to oversee the comfort, safety and security of our guests. - Examine various points of entry to determine that they are...
- Promote and maintain all steps of the ACES program with each patron and employee you may meet. - Greet all guests and assist our guests as necessary to ensure their satisfaction and return to the casino. - Provide security on assigned security posts: maintain high visibility; handle problem situations; watch for safety hazards; aid in medical situations if required. - Patrol buildings and grounds of the facility as directed. - Stand watch at assigned security posts in order to oversee the comfort, safety and security of our guests. - Provide security escorts for all monetary transfers, fills, and credits. - Assist customers: give directions, call cabs, assist with car trouble, etc. - Provide special assistance to disabled patrons as necessary. - Monitor all entry and exit from soft...
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are notified...
- Must promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you come in contact with. - Effectively responds to supervisor’s requests in all areas of customer interaction and customer concerns. - Provides security to assigned area or parking lot; maintains high visibility, handles problem situations, and watches for safety hazards. - Provides security escorts for all monetary transfers, fills, and credits. - Provides security escort as requested for jackpot winners. - Oversees customer boarding and disembarking: provides crowd control, directs traffic, checks iD’s, and checks for oversized bags, cameras, bottles, and other items not allowed on property. - Responsible for actively patrolling sections/floor looking for...
- Provides Security coverage necessary to ensure that adequate protection is provided for the safety and assets of all internal and external guests on property, as well as for the Company. - Provides security for bank escorts and other movement of money on the casino floor; Performs chip fills to table games; provides escorts to guests as requested. - Assists the Security Supervisor in maintaining order on the casino floor by providing backup when needed in confrontations; ensures that minors are not on the casino floor by conducting identification checks; covers posts and assignments when needed. - Provides information to guests concerning locations and special events.
- Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary, - Assist sick or injured patrons and employees. - Assist Games and Slots department in removing drop boxes. - Report unsafe or hazardous conditions. - Assist patrons and employees on directions and proper procedures. - Check identification to ensure guests are over the age of 21. - Perform fills, credits, exchanges and marker transfers procedures for departments as needed. - Drive company vehicles to transport individuals to specified locations or to patrol company property. - Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. - Write accident/incident reports of daily...