Job Listings

- Welcomes guests to the Poker Room, provide information to the players about the rooms, games and limits and adds players information on to an electronic waiting list.   Seats players into Poker game. - Buy and sell chips tp players at the poker podium. - Answers telephone inquiries and responds to guest questions accurately and politely. - Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.   - Ensures behavior and appearance are in compliance with established standards. - Maintains a professional work environment with management, staff and guests. - Maintains complete confidentiality of all company information at all times. - Participates in meetings and training as required. -...

-  Responsible for the overall operation of Poker Tables on assigned shift and all aspects of day to day operations- Directs the Poker Dealers to accomplish the goals of the individual gaming areas and Table Games department- Works closely with Casino Ops Manager to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability- Drives improved results through staff development and training programs, and establshed methods, procedures and guidelines to maintain desired standards, and high quality service, then monitors results through inspection, evaluation and analysis. Works with Manager to make changes if necessary to achieve end result- Management accountablility for all...

ESSENTIAL DUTIES AND RESPONSIBILITIES  The following and other duties may be assigned as necessary:  - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Responsible for all pool rentals, including, rafts, tubes, and lockers.  - Responsible for keeping inventory on all lost and found items.  - Ensures the overall safety of guests in pool area.  - Maintains supplies and ensures inventory is stocked and ordered as needed - Provides daily rotations and break schedules as necessary.  - Acts as communications center for...

- Responsible for cleaning of beverage areas in assigned restaurant bar stations and service bar stations - Provide and replenish beverage stock and supplies - Remove empty bottles and trash - Prepare necessary fruit for use as garnishes - Responsible for receiving, issuing and keeping necessary records of liquor supplies - Serve as backup for bartender when necessary - Promote outstanding guest service on a continual basis - Responsible for maintaining a regular and consistent attendance record  - Participate as a team member with all servers, venue hosts, supervisors, and kitchen staff in maintaining a smooth and efficient operation  

The Product Manager will play a lead role defining, designing, and delivering best solutions that enable best in class Hotel, Food & Beverage, Retail and Entertainment customer experiences. The successful candidate will bring their proven experience establish and promote a vision for hospitality experience that deliver upon the strategic business objectives and loyalty brand strategy as defined by key stakeholders across property operations, casino operations and marketing.  In this capacity, the Product Manager will work closely with key leaders to ensure delivery of solutions are effective, forward thinking and provide a competitive advantage for the company. The successful candidate will leverage their extensive product management experience to define capabilities and drive the...

The IT Project Manager is a role that offer Remote flexibility, ideally in the Las Vegas, NV or Wyomissing, PA area(s). The primary responsibility is to manage IT projects including developing project plans, following Waterfall, Agile or Hybrid project methodologies, setting up project teams, and ensuring that projects are managed efficiently to budget and deadlines.- Manages both Waterfall and Agile projects from original concept through to final implementation. Interfaces with all areas affected by the project including end users and vendors.- Strong understanding of PMBOK standards.- Experienced in leading and coaching scrum teams using Agile methodology best practices.- Experience inleading multiple Agile teams to achieve higher levels of efficiency and maturity.-...

Essential Duties And Responsibilities:  - Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events.- Answers phone calls and proactively assists customers (internal and external) with their concerns- Welcomes bus patrons, confirming, counting, balancing and distribution of any coupons.- Accurately completes paperwork referring to lost or stolen patron articles.- Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying.- Assists guests by directing them to appropriate areas and contact department for guest needs.- Maintains up-to-date information of casino events to ensure guests will receive accurate and prompt information...

- Plans, implements and executes all assigned casino promotions and player development events - Develops promotion and event proposals within defined budgetary and strategic parameters.- Upon approval, creates rules and regulations for promotions and events for submission to the Mississippi Gaming Commission.- Develops implementation timelines and task lists and coordinates all aspects of promotions and events with Advertising, IT, Player Services, Food & Beverage, etc.- Configures and tests promotional set-up, and creates prizes in ACSC and other supporting computer programs.- Works promotions and events (nights and weekends as necessary). - Reconciles event manifests, vendor invoices and assists with analysis of promotions and events.- Responsible for interdepartmental...

- Coordinates and executes all retail promotions, direct mail promotions, regularly scheduled entertainment acts and special events to target retail and database customers while supporting compliance to departmental budget.- Coordinates internal supporting documents, pre/post reporting etc. related to each special event, promotion, or entertainment for all appropriate departments.- Responsible for providing guidance and daily supervision to promotions staff/function in the Marketing department.- Assists the Advertising Administrator in updating the property Website and producing in-house collateral as needed- Coordinates with Advertising Administrator to properly fulfill all printed material requirements for promotions, special events, entertainment, and VIP parties.

The ideal candidate will be a person who rolls out the red carpet for our guests, customers and employees and will have knowledge of current promotions and events.  The Marketing Promotions Representative will assist in creating an exciting environment during our promotions, events and group parties.  Representative will dress in costumes to accompany promotion.  Other duties as assigned. 

SUMMARY This position will be responsible for providing food and service to all guests in the 99 Hops House venue. The ideal candidate will possess significant knowledge of beer and experience in serving craft beer. This is a non-supervisory position.   ESSENTiAL DUTiES AND RESPONSiBiLiTiES - Provide stellar customer service. - Promptly and appropriately greet guests arriving at table. - Verbally interact with guests creating a fun and exciting atmosphere. - Provide information to guests as needed such as beverage or food selections available. - Promptly and accurately take beverage and food orders. - Properly and promptly transmit orders to the culinary staff for preparation. - Properly serve food items to restaurant guests. - Properly remove items and dishes from tables as needed. -...

- Sweeps and vacuum carpets and floors.- Mops floors.- Dusts and polishes fixtures, furniture and flooring.- Clean windows and doors.- Wash and wipe down of stairwells, base boards, walls, waste cans and other items as assigned.- Remove trash cans and debris.- Prompt attention to cleaning up spills or accidents or debris.- Conducts all guest and staff interactions in a pleasant and helpful manner and be knowledgeable of and forthright with information about our property and services.- Maintains a clean working area at all times and ensure that equipment and work materials are not left in an unsafe or unsightly manner.

- Perform general cleaning duties in public areas of the Casino Facility. Areas may also include Casino gaming floor, banquet rooms, restaurants, retail shops, museum, elevators, escalators and back-of-house employee locations (e.g. locker rooms, administrative offices etc.).- Carpet cleaning in halls & corridors, unobstructed and obstructed space by cleaning edges, spot cleaning and shampooing with specialized equipment, as directed.  - Clean hard floor surfaces in halls & corridors, unobstructed and obstructed spaces by dust mopping, wet mop & rinse, using equipment as directed. - Perform dusting and polishing duties on slot machines, art works, pictures, walls, columns, stair wells, baseboards, waste cans, furniture and fixtures to the highest established standards. - Perform...

- Establish a pleasant rapport with internal and external guests. - Knowledge of and strict adherence to PLCB and RG standards. - Thorough knowledge of alcoholic and non-alcoholic beverages and their proper preparation, and ongoing knowledge of new drink trends. - Responsible for mixing and serving beverages directly to bar patrons as well as in a service station capacity to beverage/food servers as venue requires. - Accurate and efficient use of POS system. - Track usage and inventory and order stock to maintain established pars. - Maintain awareness of guest alcohol intake following RAMP guidelines. - Keep work area neat and clean in accordance with all PA Department of Health standards. - At end of shift restock station for start of next shift. - Maintain well-groomed...

The Purchasing Manager is responsible for supervising and managing staff in the Purchasing department.This is a dual property role-two casinos within the brand. - Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager- Manages the procurement and deliveries of materials, supplies, and equipment for one casino within the brand- Responsible for monitoring and supporting the Property’s diversity spend initiatives- Responsible for procurement and expediting of all material supplies, equipment, and services across state and at properties- Monitors results of department/function through inspection, evaluation, and analysismakes changes if necessary...

ESSENTIAL DUTIES AND RESPONSIBILITIES  The following and other duties may be assigned as necessary: - Pressure washes outside of casino, decks, entrances to the casino, and other areas as needed and/or as directed. - Cleans grounds and removes litter. - Removes all trash from parking lot as needed. - Spread salt on public passageways to prevent ice buildup. - Water’s lawn and shrubs; trims plants as needed. - Cleans out drainage, ditches, and culverts. - Maintains cleanliness of outside smoking area. - Maintains parking lots and adjacent areas in a sanitary manner. - Makes minor repairs on equipment such as lawn mower, spreader, and snow removal equipment. - Maintains strict confidentiality in all company matters. 

Position ensures the proper identification of horses prior to entering track for official morning workouts. - Individual will be positioned at the main entrance to racetrack for morning workouts. - Individual will coordinate with official clocker and horsemen to obtain, and disseminate proper information on official workouts. - Individual may act as backup or secondary timer for morning workouts. - Proper identification of horses through variety of sources: communication with trainers/exercise riders/grooms; physical observation; verification of lip tattoo. Verification of distance(s) for official workouts.  - Backup or primary timing of some or all workouts. - Cross reference with official clocker to verify official workouts prior to disseminating to industry databases.  -...

- Must assist with all the morning work in the Racing Secretaries' Office.  This work includes; rider changes, producing the next day's program, getting entries filled and getting the overnight completed for the following race day.- Must act, at times, as Placing Judge. These duties include gathering all scratch information and changes and coordinating that data into the information system which produces the official track program and proof read all data entry.- During the race help keep patrons informed of the top four horses by posting numbers on the tote board and TV screens throughout the race until the horses are near the wire at which time the boards are cleared. As the horses cross the finish line the judges mark the order in which they have viewed. Verify the order of finish...

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Efficiently assists and explains pari-mutuel and racing operations - Assist Managers with all aspects of Racings operations including monitoring of simulcast, pari-mutuels and timing/photo finish- Ensure compliance to company policies and procedures, regulatory requirements or restrictions, and any Union collective bargaining agreement.- Must be knowledgeable on rules and regulations of The Massachusetts Racing Commission- Create and maintain an environment of mutual and reciprocal trust, respect and confidence within the department and when dealing...