Job Listings

Your Daily Responsibilities Include: - Seeking opportunities to always provide exceptional Red-Carpet Service to our guests - Supporting property promotions and events - Maintaining highly visible patrols to ensure a safe gaming environment - Assuring quality support to other departments so they may serve our guests more effectively - Handling all escorts of money/chip transactions in accordance with State Gaming Regulations and established Internal Controls - Monitoring casino floor for minors - Responding to disturbances, emergencies and alarms in the casino and throughout the property - Maintaining public order and enforcing safety rules - Performing table fills/credits - Performing table game drops - Performing Bill Validator drops  - Adhering to all Gaming...

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers  - Responsible for promoting a positive influence in the community and participating in company-sponsored events - Oversee all security operations.  includes security on the casino, landing areas, and in parking lots as well as off site facilities. - Ensure that all procedures are followed by officers as outlined in the internal controls and state gaming board regulations. - Provide work direction for Security Officers.  - Fills out daily work rosters and assign job areas for parking, landing, and casino personnel. - Prepares monthly schedules and makes certain adequate personnel are scheduled each day to provide security at mandatory posts.  - Handle emergency...

- Provide security in entertainment venues including but not limited to, Boogie Nights by maintaining low visibility, handling problem situations, watching for safety hazards, and providing assistance to medical personnel.- Provide security escorts for monetary transfers.- Oversee patron entry and exiting of venue: provide crowd control, check I.D.s, and check for items not allowed in venue.- Provide assistance to customers: give directions, etc. Provide special assistance to disabled patrons as necessary.- Resolve conflicts between patrons in a quiet decisive manner.- Provide training to new officers and serve as a field training officer as needed.- Write detailed reports as required for incidents involving law violations, regulatory violations and/or violations of company...

This is a hybrid role. The candidate must be able to work at the Wyomissing office. The Senior Data Engineer works closely with the Engineering and Analytics Leads in a small, cross-functional team to develop a comprehensive data platform. This role also leverages data from ever increasing sources to assist in modeling for affinity, personalization, offers, promotions, etc.- Develops new, comprehensive platforms to support Company initiatives. - Partners with the Business Analytics Team, and internal technology teams to collect and document solution requirements, data access, process automation, and performance objectives.  Makes recommendations based upon findings.- Partners with all necessary technology partners to design, develop, deploy, and maintain an enhanced data stack...

- Provides customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest.- As a dealer, must have the ability to deal multiple games as listed above while ensuring game protection in accordance with policy and procedures. Position requires that cast member be able to fill in as a supervisor when needed.- As a Casino Supervisor, has the ability to supervise dealers, protect the integrity of the game at all times, assist guest when needed, enforce procedures related to games. As the supervisor, must be able to accurately complete any and all necessary documentation needed to properly track guests’ play and issue complimentary, within set guidelines- Provides encouragement, sets high expectations, and sets...

- Responsible for dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity within the game. - Responsible for ensuring gaming activity in your assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. - Provides customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest. - Responsible for directly monitoring casino gaming activity in accordance with all applicable rules and regulations in order to assist in reaching profitability, guest satisfaction, and workforce strength and compliance goals.  - Provides encouragement,...

The following and other duties may be assigned as necessary for this hybrid role at Hollywood Casino Lawrenceburg:  - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Prepares and follows audit programs to conduct audits.- Performs detail testing of source documents to ensure compliance with requirements of Internal Control Manuals, Regulatory Rules/Acts and departmental policies and procedures.- Responsible for assisting in the...

This is a hybrid position - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Prepares and follows audit programs to conduct audits.- Performs detail testing of source documents to ensure compliance with requirements of Internal Control Manuals, Regulatory Rules/Acts and departmental policies and procedures.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to...

This position is hybrid. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Prepares and follows Audit programs to conduct Audits. - Performs detail testing of source documents to ensure compliance with requirements of internal Control Manuals, Regulatory Rules/Acts, and departmental policies and procedures. - Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to...

SUMMARY The Poker Senior Dealer is a dual-rate position acting as a Dealer or fulfilling the regulatory required duties of a supervisor (assistant pit) and is responsible for dealing and conducting table game/poker play while providing and maintaining an atmosphere of professionalism and integrity within the game. As the Poker Senior Dealer, you will be responsible for ensuring gaming activity in your assigned table area is being conducted in accordance with all established rules and regulations while maintaining acceptable game pace and security to minimize potential theft. As part of your Dealer responsibilities you will be required to provide customer service to all guests assuring that their experience is enjoyable and memorable as a means of promoting return visits by the guest. This...

The server is responsible for writing down each customer’s order, submitting it to the kitchen and bringing out the correct dishes and beverages to each diner. ESSENTIAL RESPONSIBILITIES  - Deliver internal and external guest service in accordance with company service standards- Performs all duties in a polite, professional, and responsible manner, including but not limited to immediately alerting management of guests who are intoxicated, unruly or disruptive, as well as strictly enforcing the minimum age policy- Communicate accurate detail of all menu items and preparation methods as necessary  - Operating a POS system- Assists with overall room functions by performing duties that include cleaning, bussing, and resetting tables, menus, and rolling silverware as needed-...

- Assists in the preparation (i.e. set-up and break down) of banquet and special event functions.- Accomplishes all assigned services and tasks as directed.- Ensures that uniform is clean and presentable at all times.- Ensures that the work area is clean and safe at all times.- Must be able to stand for a full shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.

- Provides friendly and efficient service to all guest in assigned outlet.- Displays a thorough knowledge of all menu selections and daily specials. Answers questions and make suggestions.- Completes all assigned cleaning and maintenance tasks.- Must be able to stand for a full shift.- Adheres to all company and departmental policies and procedures.- Exhibits a friendly, helpful, and courteous manner when dealing with customer of fellow team members.- Any and all duties as assigned by you Manager or a member of management.

- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor- Maintains clean...

- Greets guests and verbally acknowledges each guest promptly.- Serves as an ambassador of an excellent guest dining experience.- Prepares restaurant and tables for service.- Responsible for a certain section(s) and provides superb service following the service standards.- Shows enthusiasm towards guest and products.- Helps follow servers; maintains a team mentality.- Accurate computer input of orders and delivery of food, wine and beverages.- Reconciles checks, thank guests and invites them back.- Clears and resets tables.- Maintains awareness of guest alcohol intake in accordance with RAMP guidelines.- Stocks side stations throughout the shift; Performs opening/closing side work.

- Welcomes and establishes rapport with guests.- Makes suggestions regarding food and/or beverages.- Takes guest food and/or beverage orders.- Prepares salads, ladles soup, brews coffee and tea, and prepares desserts.- Delivers guest food and/or beverage orders.- Uses POS system.- Collects payment.- Has complete knowledge of legal drinking age and procedures. Checks for acceptable identification for guest who appear to be under 30 years of age and attempting to consume or purchase alcoholic beverages. Has knowledge of the effects of alcohol and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages.- Performs all necessary side work and additional duties including cleaning trays, tables, refilling and restocking...

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible- Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant- Takes food and drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Operates a cash register/POS System, ringing...

ESSENTIAL DUTIES AND RESPONSIBILITIES- Promptly and accurately take beverage and food orders, transmit orders to Culinary team and serve food items to guests.- Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of POS System, cash bag or bank. - Provide table service to customers according to department standards.- Follow appropriate food handling procedures to ensure safe, quality products.- Maintain cleanliness/appearance of assigned area, stock/restock supplies and complete side duties according to department standards. - Participate as a team member with all servers, bussers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient...

- Performs duties to take guest food and beverage orders, serves food to guests, and totals dining charges. - Responds to special requests for dining amenities. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Maintains a professional appearance at all times, clean and well-groomed as per standard. - Complies with all policies and procedures of company and department. - Maintains the highest standard of professionalism when interacting with guests and co-workers. - Develops complete product knowledge; able to describe all menu items; has basic wine, beer, and liquor knowledge; able to suggest successful pairings and present all...

- Greets guests and verbally acknowledges each guest promptly.- Serves as an ambassador of an excellent guest dining experience.- Prepares restaurant and tables for service.- Responsible for a certain section(s) and provides superb service following the service standards.- Shows enthusiasm towards guest and products.- Helps follow servers; maintains a team mentality.- Accurate computer input of orders and delivery of food, wine and beverages.- Reconciles checks, thank guests and invites them back.- Clears and resets tables.- Maintains awareness of guest alcohol intake in accordance with RAMP guidelines.- Stocks side stations throughout the shift; Performs opening/closing side work.