Job Listings

Transports and delivers passengers safely and courteously to legal, authorized parking and loading areas.  Maintains a record of vehicle mechanical problems, and routinely informs supervisor of any need for service, maintenance or repair.   Maintains a record checking oil, transmission fluid, windshield washer fluid, brake fluid weekly and pre and post shift inspections.  Drives vehicle safely and monitors the operation for acts of theft and vandalism and reports the incident to Security for all applicable incidents Maintains a record of fuel, mileage, Department of Transportation vehicle safety inspection reports, pick-up/drop-off time logs and required department reports.  Make announcements to guests as needed. Maintains cleanliness inside and outside the...

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Operates the shuttle van in accordance with all laws and regulations while following company policy to ensure a safe and pleasant operating environment. - Delivers guests and/or team members to appropriate destination in a safe and courteous manner. - Communicates with dispatch and other drivers as needed. - inspects vehicle condition before and after use; reports discrepancies found on vehicle before using. - Routinely checks vehicle fluid levels and fuels vehicles as appropriate; immediately reports any mechanical problems or other deterioration of vehicle. - Monitors all vehicle operational systems and indicators to ensure the continued proper operation of equipment. - Performs all...

This position is hybrid, must be able to work in Wyomissing, PA. About the RoleWe are seeking an experienced DevOps / Site Reliability Engineer (SRE) to help build and maintain the foundational platform services that support our engineering teams. This role focuses on improving developer velocity and system reliability through infrastructure automation, scalable tooling, and seamless CI/CD workflows.You will work across cloud (AWS/EKS) and on-prem Kubernetes environments, write internal tooling and microservices in Go, and collaborate directly with developers to improve DevX and promote best practices. You will also play a key role in implementing and optimizing GitOps workflows via GitHub Actions and ArgoCD. Key ResponsibilitiesContainerization & Tooling- Build and...

 - Directly supervises slot operations and monitors all related services affecting the department on an assigned shift - Promotes guest development - Counsels, guides and coaches personnel in the proper behavior performance of duties - Administers evaluations, performance reviews and merit compensation within established guidelines - Maintains work schedules for assigned personnel - Ensures efficient staffing levels managing hiring, promotion, demotions and termination decisions - Ensures guest recognition and development are primary duties for all personnel - Maintain the highest standard of customer service and integrity in the slot department - Ensure all teams members adhere to department policies, procedures, internal controls and gaming regulations - Ensure all...

The following and other duties may be assigned as necessary:   - Responsible for supervising staff and the overall daily management of a designated shift in the Slots department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures customer...

- Verifying jackpots and filling out paperwork - Responsible for customer relations. - Performing minor repair to slot machines - Handles customer relations and minor customer disputes - Ensures the safety and security of all guests and employees - Other duties as assigned. - Use of screwdriver, hand-held radio, and other slot related supplies

ESSENTIAL DUTIES AND RESPONSIBILITIES- Maintain clear and open communications with customers and managers/supervisors.- Be knowledgeable of players’ club and encourage guest participation.- Respond to machine tilts, malfunctions and determine if maintenance is needed.- Perform minor maintenance/repairs on slot machines.- Fill ticket printers and stock ticket paper.- Respond to machines with jackpot and determine if jackpot is valid.- Perform dispatching duties when needed in circumstances when Mobile Attendant is not functional or temporarily inactive.- Circulate throughout assigned area(s) keeping conversations with team members to a minimum while focusing on opportunities to interact with the guests.- Work to build relationships with existing customers and work to...

 - Promote and maintain all steps of the ACES Customer Service program with each patron and employee you may come in contact with.- Uses exceptional interpersonal skills to provide outstanding customer service to external and internal guests.- Maintains a high level of productivity.- Communicates openly with others to aid in the smooth operation of the gaming facility.- Pays close attention to detail by accurately completing paperwork and ensures the volume of work produced in the relation to reasonable expectations.- Must have basic computer skills. This position uses the computer for ACSC functions. - Other duties may be assigned.

- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. -  Assists in watching slot play, resolves problems and promotes compliance with slot procedures and rules while insuring slot security and reporting on specific play or problems as required. -  Respond to the needs of guests, and accurately handle guests’ monetary transactions; has the resiliency to deal with difficult customers. - Pay and verify jackpots on slot machines according to established procedures. - Proactively promote the myChoice card program; understand current card benefits and information and presents program to customers. - Accurately maintains and control money flow during shift with customers and...

 - Promote and maintain good customer services.- Vending Machine or Vehicle Diagnostic Experience a good fit.- Troubleshoot and repair any and all related equipment, including all circuit boards, with proper training.- Responsible for the initial set-up and checkout of new machines of all types, ensures the machines are in proper working condition.- Performs repairs and preventative maintenance of all slot machines, and other technical equipment or operations related equipment, including cleaning machines and overhauls.- Answer service calls and notify proper personnel to service customer if the Technician cannot address the problem.- Maintain the integrity of the operation and related equipment and secure all company assets and property at all times.- Responsible for the...

- Handles proper preventative maintenance of all slot machines, including cleaning, vacuuming, and other duties as required in accordance with gaming regulations.-  Supports the Slot department in handling secondary duties in the Technical Shop, Warehouse, up to and including filing or machine maintenance.-  When necessary, assist with movements: dismantling, installing, labeling, moving, lifting, lowering, building, and all other actions that are necessary to complete movements of slot machines.-  Notify Slot Tech Leadership when inventory of parts, cleaning supplies and other necessary tools that are required to effectively complete PMs are low.-  Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.), as well as the property’s internal...

- Effectively and efficiently schedule the Slot Attendants and Slot Assistant Managers based on business needs.- Manage the day-to-day operations of the Slot Operations and Slot Technical departments.- Ensures the highest level of guest service is being performed.- Ensure that all Employee Engagement initiatives are executed and monitored.- Direct the repair and maintenance of all slot machines, slot systems and related equipment.- Assist in the development and changes of slot floor plans.- Assist in the selection and placement of slot equipment.- Interview, select, and train all potential slot employees.- Maximize potential for revenue through monitoring of slot performance.- Ensure integrity and compliance of all policies and procedures.- Manage all slot projects to...

The Slot Performance Manager is responsible for managing staff in the slots department and developing, implementing, and managing operational goals/monitoring achievements of performance and profit objectives.   ESSENTIAL RESPONSIBILITIES   - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction - Responsible for assisting in the budget process for the department and providing recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager- Enthusiastically supports, promotes, and demonstrates superior customer service - Responsible for the overall achievement of department customer service goals- Creates reports, analyzes data, and makes...

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. - Ensure all guest related questions, problems, and requests for service are promptly handled and rectified in a professional, timely manner and in accordance to departmental standards. - Handle the payment of all manual, hand-paid slot machine jackpots. - Answer questions related to slot machines as well as general property information.- Promote features of the Casino Player's Card and assist in slot promotions, as required. - Sign up guests into the Casino Player's Card. - Investigate and resolve issues relating to bill validators and slot gaming vouchers, including troubleshooting of basic bill validator and ticket printer problems.- Exchange large bills (currency) for smaller at...

SUMMARY: Provide excellent guest service on paying out jackpots and handling minor slot machine malfunctions.  Serve beverages to casino guests in a prompt and friendly manner to ensure their satisfaction by providing excellent service to customers.  Assist casino customers by promoting the Mychoice reward program and its benefits through customer sign-ups.    ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Promote and maintain all steps in the customer service program with each patron and employee you may come in contact with - Handle jackpot requests and transactions. - Replenish slot machine printer paper on all slot products. - Reset machines and repair minor malfunctions. - Count and verify change bank amounts. - Take orders and serve non-alcoholic drinks to customers on the casino floor. -...

- Adheres to all departmental and property policies and procedures regarding guest service standards.- Provides cash handling service to casino patrons. - Responsible for assigned casino funds and proper handling of funds exchanges.- Responds to service lights on slot machines, service calls from Dispatch, and helps all guests needing change or other assistance.- Responsible for working Dispatch as needed and following all Dispatch procedures. - Notifies appropriate staff members to render assistance outside the scope of established responsibilities.- Ensures that slot machines are operating properly, and all procedures are executed according to company policy.- Performs minor slot machine repairs not requiring a Slot Technician. - Assists patrons with general questions...

ESSENTIAL DUTIES AND RESPONSIBILITIES- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Ensures security of Slot machines and related gaming equipment during assigned shift.- Ensures customer service...

- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for the repair, maintenance, and general operating condition of slot machines. -- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance. - Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance. - Utilizes shop machines to fabricate standard or routine parts. - Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either. - Responsible for the machine initial fills. - Assists in jackpot payouts and the verification process. - Responsible for the inspection, installation, and removal of...

- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for the repair, maintenance, and general operating condition of slot machines. - Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance. - Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance. - Utilizes shop machines to fabricate standard or routine parts. - Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either. - Responsible for the machine initial fills. - Assists in jackpot payouts and the verification process. - Responsible for the inspection, installation, and removal...

- Adheres to established departmental and property policies and procedures regarding guest service standards.- Responsible for the repair, maintenance, and general operating condition of slot machines.- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.- Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance.- Utilizes shop machines to fabricate standard or routine parts.- Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either.- Responsible for the machine initial fills.- Assists in jackpot payouts and the verification process.- Responsible for the inspection, installation, and removal of slot...