- Promote and maintain all steps of the Eye, hi, Goodbye program with each patron and employee you may come in contact with (eye contact, hi- greeting, goodbye as a departure).- Responsible for Assisting the Executive Chef in creating menus for restaurant outlets, banquets, and special events. - Recruit, train and upgrade staff maintaining proper staffing guidelines, within budgeted parameters while scheduling to meet the demands of business. - Control portion size; minimize waste and present menu items according to specifications. - Maintain a clean and sanitary area at all times in full accordance with ServSafe guidelines and state and local regulations. - Prepare weekly schedules and control labor. - Educate, train, and manage cooks to follow company policies and standards. - Maintain positive guest relations. - Communicate with other culinary supervisors and managers to ensure efficient service and properly prepared food. - Perform all culinary job functions within immediate area when necessary. - Attend weekly chef's meetings and monthly kitchen staff meetings to keep staff updated and informed on current activities, projects and special events of Hollywood Slots. - Assist Executive Chef and Executive Steward in overseeing stewarding department cleanliness, organization and sanitation. - Keep current with food industry trends as well as new products available on the market. - Conduct daily walk through of kitchen areas, food storeroom, dry good storage and refrigerated storage to ensure proper rotation, storage and utilization of products. - Assist in establishing team and individual performance consistency by adhering to company policies and procedures. Demonstrate abilities to meet performance expectations with Communications,- Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and- Responsible Gaming/Business Ethics.- Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. - Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and coaching employees; addressing concerns; and resolving problems. - Supervisory responsibility over all Culinary Operations. - Has direct supervision over 45 employees & indirect supervision over 75 employees- Other duties may be assigned
- Follow standards of neatness and cleanliness for the shop in order to maintain customer appeal- Know features and benefits of merchandise in the retail shop (Amazon “Walk Out”), GT Café (Team Member Dining Room) and be familiar with merchandise offerings in all other outlets - Follow policies and procedures that affect inventory control (rotate product, putting stock away, maintaining inventory loss log and other duties as necessary)- Maintain product knowledge of gaming facility events, activities, and amenities around the facility to ensure personalized guest services
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Properly records all transactions in the Point-of-Sale system. - Accurately handles all cash, checks, Credit card, gift certificates, and comp transactions. - Follows standards of neatness and cleanliness for the shop in order to maintain customer appeal. - Unpacks, stocks, and prices all merchandise in the shop as needed. - Assists in stocking and recording stock for all vending machines. - Straightens, dusts, and organizes shop when there are no guests present. - Greets guests at the entrance to the shop to encourage them to come in and look around when there are no other duties to perform. - Responsible for knowing and adhering to all policies and procedures in the shop. - Adheres to all regulatory, departmental, and company policies and procedures. - Completes physical inventory each month. - Merchandises products and new arrivals. - Repacks merchandise as seasons change, accurately recording merchandise as it is packed. - Maintains knowledge of property events, activities, and amenities to ensure personalized guest service. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
- Properly records all transactions in the Point-of-Sale system. - Accurately handles all cash, checks, Credit card, gift certificates, and comp transactions. - Follows standards of neatness and cleanliness for the shop in order to maintain customer appeal. - Unpacks, stocks, and prices all merchandise in the shop as needed. - Assists in stocking and recording stock for all vending machines. - Straightens, dusts, and organizes shop when there are no guests present. - Greets guests at the entrance to the shop to encourage them to come in and look around when there are no other duties to perform. - Responsible for knowing and adhering to all policies and procedures in the shop. - Adheres to all regulatory, departmental, and company policies and procedures. - Completes physical inventory each month. - Merchandises products and new arrivals. - Repacks merchandise as seasons change, accurately recording merchandise as it is packed. - Maintains knowledge of property events, activities, and amenities to ensure personalized guest service. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
- Facilitate retail sales, including customer assistance and follow-up.- Encourage and reinforce customer decisions to increase average dollar sale and units sold per transaction.- Stock and maintain the appearance of sales floor and merchandise displays.- Operate electronic cash register and ticketing system to accurately and immediately account for payment transactions.- Follow established regulations, guidelines and procedures related to the sale of alcohol and or tobacco.- Perform other duties as assigned by leadership.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Properly records all transactions in the Point-of-Sale system. - Accurately handles all cash, checks, Credit card, gift certificates, and comp transactions. - Follows standards of neatness and cleanliness for the shop in order to maintain customer appeal. - Unpacks, stocks, and prices all merchandise in the shop as needed. - Assists in stocking and recording stock for all vending machines. - Straightens, dusts, and organizes shop when there are no guests present. - Greets guests at the entrance to the shop to encourage them to come in and look around when there are no other duties to perform. - Responsible for knowing and adhering to all policies and procedures in the shop. - Adheres to all regulatory, departmental, and company policies and procedures. - Completes physical inventory each month. - Merchandises products and new arrivals. - Repacks merchandise as seasons change, accurately recording merchandise as it is packed. - Maintains knowledge of property events, activities, and amenities to ensure personalized guest service. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
- Serve as a leader for employees while fostering teamwork, employee morale, motivation and open communication.- Direct and manage the activities of all Revenue Audit employees, assigning work as needed and ensuring accurate, timely reporting of revenue figures.- Maintain adequate staffing levels.- Monitor compliance of revenue activities on the property via the exception process to ensure that all relative documentation is completed in compliance with all applicable laws.- Develop and implement procedural policies for audits, make corrections or revisions as needed and cooperate with internal and external auditors as needed.- Complete journal entries, reconcile balance sheet accounts and produce various revenue reports and statistical analysis.- Evaluate the performance and progress in Revenue Audit and adjust performance standards and procedures as needed.- Create financial spreadsheets and update information on a regular basis.- Facilitate the flow of information throughout the property, by attending regularly scheduled departmental meetings.- Provide direction and support for all staff to achieve Company goals and objectives through the fair and consistent application of policies and procedures.- Endorses the business objectives, ethics and values of the company.- Provide appropriate recognition and rewards to individuals and groups when consistent superior performance is attained.- Meet department uniform, appearance and grooming requirements.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.
- Serves as a leader for employees while fostering teamwork, employee morale, motivation and open communication - Direct and supervise the activities of all Revenue Audit employees and supervisors, assigning work as needed, and ensuring accurate, timely reporting of revenue figures- Maintain adequate staffing levels - Monitor compliance of revenue activities on the property via the exception process to ensure that all relative documentation is completed in compliance with all applicable laws- Develop and implement procedural policies for audits, make corrections or revisions as needed, and cooperate with internal and external auditors as needed- Complete journal entries, reconcile balance sheet accounts, and produce various revenue reports and statistical analysis- Evaluate the performance and progress in Revenue Audit and adjust performance standards and procedures as needed- Create financial spreadsheets and updates information on a regular basis- Facilitate the flow of information throughout the property, by attending regularly scheduled departmental meetings- Provides direction and support for all staff to achieve Company goals and objectives through the fair and consistent application of policies and procedures - Endorses the business objectives, ethics and values of the company - Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained
- Deliver excellent internal and external guest service- Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems- Perform daily Audit of cage, slots, table games, electronic games, soft count and non-gaming revenue areas- Investigate and report discrepancies determined through Audit process to controller- Prepare information and reports for the Casino Controller in a manner to ensure compliance with Gaming Commission Rules and Company policies and procedures- Maintain accurate records and files pertaining to daily Audits of areas of responsibility- Anticipate ongoing changes, problems, and opportunities in order to maintain effective systems and procedures.
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers - Responsible for promoting a positive influence in the community and participating in company-sponsored events - Complete daily Audits and associated checklists for the following Audits including but not limited to: F&B outlets, gift shop, valet, banquet rooms, complimentary transactions, soft count, cage, table games, Title 31, W-2G, and slots- Maintain slot accounting system- Track and report variances related to the areas in which the Audit was performed- Track numerically controlled forms as directed- Complete Audit Finding Reports on all deviations from procedures and/or iC’s found in daily Audits- Maintain Credit card terminal reports and statements - Report and maintain daily revenues from all outlets - Complete Complimentary Allocation - Process advance payments for Banquet events - Maintain Micros reports - Maintain all inventory accounts - Prepare and submit monthly journal entries - Assist in maintaining compliance with the internal Control System - Perform other projects and duties, as assigned- Meet department uniform, appearance and grooming requirements- Meet attendance guidelines of the job and adhere to regulatory, department and company policies- Keep work areas clean and free of safety hazards, debris and litter- Perform all job duties in a safe and responsible manner- Perform any reasonable request made by your supervisor or any management personnel
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers - Responsible for promoting a positive influence in the community and participating in company-sponsored events - Complete daily Audits and associated checklists for the following Audits including but not limited to: F&B outlets, gift shop, valet, banquet rooms, complimentary transactions, soft count, cage, table games, Title 31, W-2G, and slots- Maintain slot accounting system- Track and report variances related to the areas in which the Audit was performed- Track numerically controlled forms as directed- Complete Audit Finding Reports on all deviations from procedures and/or iC’s found in daily Audits- Maintain Credit card terminal reports and statements - Report and maintain daily revenues from all outlets - Complete Complimentary Allocation - Process advance payments for Banquet events - Maintain Micros reports - Maintain all inventory accounts - Prepare and submit monthly journal entries - Assist in maintaining compliance with the internal Control System - Perform other projects and duties, as assigned- Meet department uniform, appearance and grooming requirements- Meet attendance guidelines of the job and adhere to regulatory, department and company policies- Keep work areas clean and free of safety hazards, debris and litter- Perform all job duties in a safe and responsible manner- Perform any reasonable request made by your supervisor or any management personnel
- Audit daily casino and non-casino revenues- Prepare daily managerial reports- Prepare exception reports for variance and/or non-compliance with Gaming Regulations- Maintain individual audit spreadsheets, logs, and exception reports- Complete special monthly projects, as needed- Perform other job-related duties as assigned- Responsible for auditing casino and non-casino revenues, preparing reports daily and maintaining files for PGCB.- Reports directly to the Revenue Audit Manager- Interacts with all other departments
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for the daily Audit of Cage, Slots, Table Games, gaming, and non-gaming revenue areas.- Prepares exception reports for instances of non-compliance with operational practices; engages team members and trains them appropriately to mitigate future occurrences.- Investigates and reports to supervisor any discrepancies determined through Audit process.- Prepares journal entries to record daily revenue and/or cashier activity. - Maintains accurate records and files pertaining to daily Audits of areas of responsibility.- Prepares and accumulates information used to prepare the Daily Operating Report.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to supervisor.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for the daily Audit of Cage, Slots, Table Games, gaming, and non-gaming revenue areas. - Prepares exception reports for instances of non-compliance with operational practices; engages team members and trains them appropriately to mitigate future occurrences. - investigates and reports to supervisor any discrepancies determined through Audit process. - Prepares journal entries to record daily revenue and/or cashier activity.- Maintains accurate records and files pertaining to daily Audits of areas of responsibility. - Prepares and accumulates information used to prepare the Daily Operating Report. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to supervisor. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions - Apply, Interview, and Start before July 31, 2023 and get $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer applicants that are hirednow through July 31, 2023. - Discounted bus tickets - Non-Accrued Additional Time Off – Apply, Interview, and Start before July 31, 2023 and start with 80 hours for FT, and 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the date of hire/grant date) - Hot meal served by the Leadership team once a month - 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Completes Audits as assigned. - Prepares exception reports for instances of non-compliance with operational practices; engages team members and trains them appropriately to mitigate future occurrences.- Prepares journal entries to record daily revenue and/or cashier activity. - Prepares and accumulates information used to prepare the Daily Operating Report. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions - Apply, Interview, and Start before July 31, 2023 and get $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer applicants that are hirednow through July 31, 2023. - Discounted bus tickets - Non-Accrued Additional Time Off – Apply, Interview, and Start before July 31, 2023 and start with 80 hours for FT, and 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the date of hire/grant date) - Hot meal served by the Leadership team once a month - 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Completes Audits as assigned. - Prepares exception reports for instances of non-compliance with operational practices; engages team members and trains them appropriately to mitigate future occurrences. - Prepares journal entries to record daily revenue and/or cashier activity. - Prepares and accumulates information used to prepare the Daily Operating Report. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
- Reports to the Assistant Captain of the Watch any violations of USCG regulations, Louisiana Gaming Commission regulations, or unsafe conditions as it pertains to riverboat gaming.- Participates in training with the deck crew on emergency procedures, safety, seamanship, and other training.- Ensures that safety equipment is provided, and appropriate guidelines are followed for all tasks involving physical risk or hazardous materials.- Responsible for the cleaning of the vessel interior and exterior (focus on detail cleaning, trash removal, and detail cleaning of restrooms).- Performs various tasks involved in the maintenance and upkeep of vessel and equipment; this includes cleaning.- esponsible for line handling, adjustment of winches, use of hydraulic ramps, and other tasks related to mooring of the vessel.- Executes tasks as assigned by the Assistant Captain of the Watch.
To clean, sanitize, and help maintain the appearance of the guest rooms and Public Areas to Hollywood Standards. include the following. Other duties may be assigned. Make beds. Replenish supplies such as drinking glasses and writing supplies. Move furniture. Sweep and mop floors. Clean rugs, carpets, upholstered furniture, and drapes. Dust furniture. Wash walls, ceilings, and woodwork. Wash windows, door panels, and sills. Empty wastebaskets. Empty and clean ashtrays. Transport trash and waste to disposal area. Replenish batHRoom supplies. Replace light bulbs. Maintain equipment. Report guest complaints. Bag and tag lost and found items and turn in to office. Report maintenance problems.
To clean, sanitize, and help maintain the appearance of the guest rooms and Public Areas to Hollywood Standards. include the following. Other duties may be assigned. Make beds. Replenish supplies such as drinking glasses and writing supplies. Move furniture. Sweep and mop floors. Clean rugs, carpets, upholstered furniture, and drapes. Dust furniture. Wash walls, ceilings, and woodwork. Wash windows, door panels, and sills. Empty wastebaskets. Empty and clean ashtrays. Transport trash and waste to disposal area. Replenish batHRoom supplies. Replace light bulbs. Maintain equipment. Report guest complaints. Bag and tag lost and found items and turn in to office. Report maintenance problems.
To clean, sanitize, and help maintain the appearance of the guest rooms and Public Areas to Hollywood Standards. include the following. Other duties may be assigned. Make beds. Replenish supplies such as drinking glasses and writing supplies. Move furniture. Sweep and mop floors. Clean rugs, carpets, upholstered furniture, and drapes. Dust furniture. Wash walls, ceilings, and woodwork. Wash windows, door panels, and sills. Empty wastebaskets. Empty and clean ashtrays. Transport trash and waste to disposal area. Replenish batHRoom supplies. Replace light bulbs. Maintain equipment. Report guest complaints. Bag and tag lost and found items and turn in to office. Report maintenance problems.
