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- Reads food orders from computer printouts, and prepares food items, according to established menu plans.- Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests.- Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving.- Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.- Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines.- Coordinates with and communicates orders to dining room staff. - Communicates as needed with Lead Cook and Sous Chefs.
Assist the Senior Technical Support Analyst in supporting end users of computer equipment and software. Offers users help and support in all aspects of computer operations. Assists other Core IT staff on various projects as well as day-to-day operations including the configuration and operation of, Email, AVAYA Phone switch, Virus protection, including security issues related to the desktops and servers located in the corporate office. ESSENTIAL DUTIES AND RESPONSIBILITIES - The qualified candidate will be responsible for providing expert and creative solutions to customer problems to ensure customer satisfaction and productivity. - Research, analyze, resolve and respond to intermediate-to-complex problems via telephone, e-mail and callbacks or escalation in accordance with...
- Responsible for providing great customer service while issuing betting transactions to player. - Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for learning and understanding all facets of horse racing. - inputs wagers into the tote machine and cashes/cancels tickets. - Responsible for accurate wagers. - Responsible for maintaining and balancing a cash drawer; balances to zero and pays shortages to the main bank. - Assists in providing players with information regarding scratched horses, race cancellations, payoffs/delays, and prices. - Responsible for complying with The Meadows’ AML Compliance Program. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in...
Reports to: Guest Relations SupervisorPrimary Purpose: Collect money, passes, coupons or tickets for admission to the Park.Responsibilities:- Provide friendly and knowledgeable customer service.- Account for turnstile attendance, receipts, passes, coupons or tickets.- Accurately account for cash.- Neatly and accurately complete admission clerk till sheets.- Have a thorough knowledge and understanding of Park promotions and events.- Assist with Club and other Park promotions.- Assist other department personnel as assigned.- Keep work area clean, neat and maintained.- Attend meetings and training sessions as scheduled.
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Assumes responsibility for maintenance of the racetrack and racing grounds.- Maintains the appearance of the track to meet required standards; maintains plants, trees, and sHRubs and applies chemicals as needed, under supervision.- Operates a variety of vehicles, machinery, and equipment to include tractor, pick-up truck, and power and manual maintenance tools.- Performs a variety of grounds maintenance duties to include weed treatment, painting, trash collection, and operating of irrigation systems.- Performs preventative maintenance as needed; cares for and maintains all light and heavy equipment.- Notifies higher level management of any suspicious or unusual activity in a...
- Responsible for maintaining electrical, plumbing, and other repair needs related to the Harmar OTB. - Assists in repairs of kitchen equipment. - Troubleshoots and repairs minor plumbing and electrical problems. - General knowledge of OSHA requirements and understanding/compliance with safety procedures. - Maintains property appearance by repairing walls, floors, carpeting, and painted surfaces as needed. - Assists Maintenance department with projects as assigned. - Reports back to The Meadows Facility Manager regarding any major repairs. - Performs all other related and compatible duties as assigned.
- Ensuring the operating excellence of Racetrack surface - Uphold standards and practices that support the comprehensive safety and integrity of horseracing- Operating and maintaining all equipment/tools/materials necessary to prepare surface for training and racing- Complying with company, local, state and federal regulations- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Racecourse reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.
This position will be responsible for assisting with day to day parking operations and traffic management for Greektown Casino Hotel. Essential Functions - Direct inbound and outbound traffic - Change and move signage as directed - Cone off and open parking spaces/levels as directed - Walk garage levels and report hazards, maintenance issues; suspicious activity to various teams - Physically count occupied and un-occupied parking spaces - Communicate parking policy to patrons - Provides the highest level of guest service – Train new team members (Traffic & Booth Attendants only) - Maintain a thorough knowledge of the property and promotions - Provides guests with directions and information about Greektown District - May operate, and move guest vehicles if...
- Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service - Washing of dishes, pots, pans, glassware, utensils or other items used in the preparation, presentation or service of food and beverage products - Stock ice and other beverage products such as soft drink canisters, juice, CO2 for all necessary areas as requested or necessary - Retrieve and deliver items from storerooms and refrigeration units as needed - Clean and sanitize food and beverage areas including kitchen, refrigeration units, and storerooms including removal of debris or litter and sweeping and mopping floors
- Cleans and sanitizes storage areas. - Rotates stock to ensure freshness of products. - Keeps walk-in, reach-ins, and bar areas cleaned. - Keeps the liquor cage clean and organized, free from boxes. - Checks with food production staff as to all equipment needed and secures. - Coordinates with manager on duty as to upcoming business or cleaning needs.- Sanitizes all equipment for re-supply to kitchen, dining room, and bar areas. - Polices and sanitizes all kitchen, bar, and storage areas and equipment.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the...
- Sets up dishwasher machine by reading instructions on machine or by asking supervisor for assistance. - Cleans the dishwashing equipment and working area when necessary. - Washes dishes: stacks dishes and runs through dish machine, scrubs pans, puts dishes away. - Cleans the kitchen: sweeps and mops floors, empties trash, changes waiter in and de-limes dish machine, washes walls and baseboards, scrubs sinks, etc. - Maintains cleanliness of the store room, walkways, and hallways. - Stocks ice for all necessary areas and keeps it replenished throughout the day. - Takes out trash and cardboard and disposes in proper dumpster. - Keeps records of broken dishes and ensures glass is disposed of properly. - Provides positive communication and uses Red Carpet Service skills...
- Responsible for the washing, drying, folding, ironing and storing of linens for the laundry. - Adhere to established department and property policies and procedures regarding guest service standards. - Sort, wash, dry, fold, iron and store linens according to established procedures. - Perform routine maintenance on the laundry equipment; includes cleaning dryer traps and greasing flat ironer. - Maintain production levels according to level of room occupancy. - Assist vendors who, as part of their service, perform inspections and tests of cleaning agents and operations. - Handle cleaning products in a safe manner. - Maintains daily worksheets. - Must be willing to work any shift. - Count & process reclaimed items. - Weigh & count all received linen. - Keep accurate...
- Performs duties to load and unload dishwashers; cleans Food & Beverage areas as well as food storage and preparation equipment. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Properly operates dish machine to clean several items including but not limited to soiled dishes, utensils, and cookware. - Ensures all items are clean and sanitized before returning to appropriate shelves. - Properly maintains the dish machine with the appropriate additives in order to clean and sanitize all items. - Properly maintains dish machine temperature log book. - Cleans all areas of Food & Beverage facilities. - Cleans and properly maintains all...
MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Provide service as required (greet guest and open doors)- Park, retrieve and push/pull guest vehicles.- Communicate with the Bell Desk to promote the best service to guests.- Offer bell assistance to all guests- Knowledge of keyboard and ticket systems.- Deliver baggage to and from guest rooms as assigned.- Deliver sundry items, mail, packages, laundry, etc., to guest rooms on request.- Transport passengers to and from the airport when necessary.- Perform room changes as assigned.- Make pre-reg keys for overnight bus groups and assist front desk with keys.- Check in turnaround bus drivers.- Check in overnight groups when necessary.- Perform room "Q" assistance when requested.- Assist...
- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Tickets all incoming vehicles; surveys guest vehicles, indicating any damage on parking ticket. - Parks all incoming vehicles in a safe, responsible manner. - Returns keys to the Valet booth. - Places keys on keyboard - Picks up keys at the booth window or retrieves keys from keyboard. - Retrieves ticket from departing guest and notifies the Valet retrievers for pickup. - Retrieves all exiting vehicles in a safe, responsible manner. - Assists co-workers in clean up of areas assigned to Valet. - Hangs and retrieves coats in Coat Check. - Responds to guest inquiries, provides assistance, or directs to...
- Greets customer, transports luggage to and from vehicle to guest rooms, parks and retrieves customer’s passenger vehicles while creating a seamless customer service experience with an upbeat and positive attitude- Initiates and engages in conversations with guests on all services across the company properties including restaurants, entertainment, promotions and events- Accurately completes Luggage tags and Valet tickets which includes inspection of vehicle for prior damage- Answers valet phone and responds to luggage room calls and expedited car retrieval service from Casino Operations- Practices lateral service by stepping out of normal job description to help guests and co-workers, when business allows.- This includes, but is not limited to, driving shuttles and working in...
Parking and retrieval of guest vehicles upon arrival and departure from the property. Role Responsibilities: - Parks guests cars upon arrival - Retrieves guest’s cars upon departure - Answers any questions upon arrival - Providing the highest level of guest service - A thorough knowledge of the property - Train new team members (Valet Attendants only) - Other job-related duties as assigned
Parking and retrieval of guest vehicles upon arrival and departure from the property. Role Responsibilities: - Parks guests cars upon arrival - Retrieves guest’s cars upon departure - Answers any questions upon arrival - Providing the highest level of guest service - A thorough knowledge of the property - Train new team members (Valet Attendants only) - Other job-related duties as assigned
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets arriving and departing guests.- Parks guest vehicles in specified areas in an efficient and safe manner.- Retrieves customer vehicles from specified areas in an efficient and safe manner.- Performs drive-and-park assignments per department policies and procedures.- Promptly reports any incidents to supervisor.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Parking and retrieval of guest vehicles upon arrival and departure from the property. Role Responsibilities: - Parks guests cars upon arrival - Retrieves guest’s cars upon departure - Answers any questions upon arrival - Providing the highest level of guest service - A thorough knowledge of the property - Train new team members (Valet Attendants only) - Other job-related duties as assigned