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What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Parking Attendant, you will:Pay: $18.00 per hour | Shift: Start times vary between 4:00 pm-6:00 pm- Greet and assist guests by directing them to the nearest open parking spots and helping them to exit vehicles and the parking facility when needed- Observe security monitors to ensure no criminal activity occurs and report any activity to the proper authorities as needed- Maintain a clean environment by sweeping up parking areas and picking up any refuse left in the...
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JOB SUMMARY: The Supply Chain Manager leads the procurement and contract service needs of the property. In this role, the Supply Chain Manager develops and implements local procurement and distribution strategies, coordinates with regional and national offices, and maintains the highest standards of service and excellence. Responsibilities include effective inventory management, fostering strong internal stakeholder relationships, and monitoring safety practices. The Supply Chain Manager plays a critical role in achieving performance and profit objectives, supporting diversity spend initiatives, and ensuring compliance with state regulations and internal controls. ESSENTIAL DUTIES AND RESPONSIBILITIES:- Responsible for all procurement and contact service needs of the...
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The surveillance agent conducts clandestine surveillance throughout the casino property for the protection of company assets utilizing video and audio capabilities. ESSENTIAL RESPONSIBILITIES - Monitor casino guests and team members throughout the property- Utilize computer based software to generate documents- Observe and record table games and electronic gaming devices to ensure integrity on the games- Observe and record count room activities such as table game drops, bill validator drops in protection of company assets until all are accurately and properly accounted for- Observe and record cage areas for proper redemption and payout of chips, tickets and other casino related instruments used on a daily basis- Review and report recorded incidents to the requestor-...
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- Adheres to established departmental and property policies and procedures regarding guest service standards.- Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Maintains surveillance watch of designated area and activities; records any irregular activity as required.- Reports verbally and in writing any violations of Gaming Regulations or company policies and procedures as well as any safety considerations to the appropriate supervisor or manager.- Reports and offers solutions for any area of vulnerability to loss from internal or external sources. - Maintains thorough knowledge of and compliance with Gaming Regulations, company policies, and departmental procedures. - Works on special...
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Uses electronic monitoring systems to maintain close surveillance on all casino games and other areas. Maintain close surveillance on all casino table games, slots, and other activities via electronic monitoring systems, observing both guest and employee activity to maintain integrity of games and company assets. Utilize necessary equipment to identify, record, document, and report illegal and unusual activities occurring in the casino slot area, slot booths, cage areas, count rooms, table games and interrogation room. Report all illegal and unusual activities to the appropriate authorities. Support and maintain HOLLYWOOD courtesy guidelines. Promote outstanding guest relations. Perform other duties as assigned.
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ESSENTIAL DUTIES AND RESPONSIBILITIES- Protect company assets by observing the activities of employees and customers via surveillance cameras.- Review surveillance coverage on cases of patron/internal control disputes.- Complete daily activity report and note any pertinent facts. - Monitor recording equipment, and check equipment operation. - Report all observed violations of gaming regulations and procedures to appropriate authority in order to adhere to company reporting requirements.- Meet department uniform, appearance and grooming requirements.- Keep work areas clean and free of safety hazards, debris and litter.- Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner.- Perform other job related and...
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- Coordinates with supervisor to record questionable activity for review and possible use as evidence. Conducts these observations of the gaming and other areas as directed.- Prepares logs of all pertinent activity and equipment checks.- When assigned to the CCTV monitoring room, “patrols” the facility through the use of pan, tilt and zoom cameras and records all pertinent activity on a daily log. - Monitors the facility entrances, validation cashier’s cage, money vaults, concessions areas, mutuel teller areas, all money handling activities, and count rooms. Observes the conduct of the employees and customers. - Reviews and plays back videos to assist other departments in determining facts about a situation or issue.- Operates camera controls, digital recorders, monitors,...
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- Observe the facility via the CCTV system in a professional manner in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - HCPN's Surveillance department employees shall be independent of all other departments. - A present or former Surveillance department employee may not accept employment as a key employee or gaming employee with the same licensee for whom he/she was previously employed as a Surveillance department employee unless 1 year has passed since the former Surveillance department employee worked in the Surveillance department. The present or former Surveillance department employee may file a written petition requesting the Board to waive this restriction and permit the employment of a present or former Surveillance...
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What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Surveillance Agent, you will:Pay: $18.00 per hour | Shift: Grave: 11:00 pm - 7:00 am- Participate in a variety of investigations both independently and as part of a collaborative effort.- Operate CCTV and other data systems.- Work collaboratively and communicate effectively with team members at all levels of the organization.- Maintain a high level of confidentiality and professionalism at all times.- Take proactive and strategic approaches to handle...
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- 3rd shift schedule- Responsible for the clandestine monitoring of the following:- The gaming conducted at the slot machines. - The operations conducted at and in the cashiers' cage and any satellite cage. - The operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines and automated teller machines. - The count processes conducted in the count room. - The movement of cash and slot cash storage boxes. - The entrances and exits, the gaming floor and the count room. - The gaming conducted at the table games. - The operation of any satellite cage or Poker room cage.- The storage areas used for the...
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- Observes and reports any and all gaming violations and/or thefts of company property - Operates monitor room equipment, including basic computer functions - Participates in court actions relating to gaming violations - Learns and uses two card count systems - Learns all games in use and all procedures and cheating indicators of such games- Writes proper reports as needed in a timely manner- Responds to surveillance supervision and gaming control requests- Responds to requests of all other departments when necessary
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- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- When assigned to surveillance monitoring room, "patrols" the facility through the pan, tilt and zoom cameras and records all pertinent activity on the digital video recording systems. Logs and marks recordings and files them in one of several repositories depending on the activity depicted.- Must learn all table games offered at property and be trained in cheating methods and card counting in order to be able to recognize that activity when it is occurring- Must learn policies, procedures, Internal Controls and State Regulations for all gaming and cash...
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MAJOR JOB DUTIES: Duties include, but are not limited to the following:- Observe and report on all areas under surveillance to ensure compliance with the Hotel and Casino’s in-house Regulation “6”, Gaming Control Board Regulations, and in-house gaming policies and procedures.- Record and observe casino games, sports book, count rooms, slots, keno, bar areas and casino cage, cashier areas including all money transactions.- Know basic strategy of all games and the count(s).- Write all necessary incident reports.- Communicate with Casino, Cage, Security and Slot Management with any relative information.- Rotate all video tapes when necessary.- Perform technical maintenance, as required.- Present self in a professional manner possessing a team attitude at all times. -...
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- Responsible for the clandestine monitoring of the following:- The gaming conducted at the slot machines. - The operations conducted at and in the cashiers' cage and any satellite cage. - The operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines and automated teller machines. - The count processes conducted in the count room. - The movement of cash and slot cash storage boxes. - The entrances and exits, the gaming floor and the count room. - The gaming conducted at the table games. - The operation of any satellite cage or Poker room cage.- The storage areas used for the storage of chips,...
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- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- When assigned to surveillance monitoring room, "patrols" the facility through the pan, tilt and zoom cameras and records all pertinent activity on the digital video recording systems. Logs and marks recordings and files them in one of several repositories depending on the activity depicted.- Must learn all table games offered at property and be trained in cheating methods and card counting in order to be able to recognize that activity when it is occurring- Must learn policies, procedures, Internal Controls and State Regulations for all gaming and cash...
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- Will be expected to work closely with Law Enforcement to assist with investigations and provide documentation allowed by company policy. - Maintains surveillance watch in designated area and activities. - Records any irregular activity as required. - Physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Report verbally and in writing any violations of gaming, company policy and procedures and any safety considerations to the appropriate Supervisor or Director. - Reports and offersolution to any area of vulnerability to loss from internal or external sources. - Maintains thorough knowledge gaming regulations, company policy and other department procedures. - Maintains compliance with Surveillance...
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- Observes and reports any and all gaming violations and/or thefts of company property- Operates monitor room equipment, including basic computer functions- Participates in court actions relating to gaming violations- Learns and uses two card count system- Learns all games in use and all procedures and cheating indicators of such games- Writes proper reports as needed in a timely manner- Responds to surveillance supervision and gaming control requests- Responds to requests of all other departments when necessary
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- Responsible for supervising staff and the overall daily management of a designated shift. - Supports, administers and manages operational goals and monitors achievements of performance and - profit objectives. - Assists in creating effective and efficient schedules, while maintaining labor costs, meeting - staffing objectives and overall coverage mandated by Gaming regulations. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are...
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- Obtains all keys and other tools and supplies necessary to complete daily tasks. - Assists Supervisor in providing accurate training to all Surveillance Team Members.- Prepares and creates required reports and sends to Manager for review.- Audits and submits accurate paperwork according to MGC regulations.- Assists with ordering supplies and maintaining supply par levels.- Operates video equipment and software applications for monitoring assigned areas and identifying deviations, abnormalities or unusual activity.- Assists Manager with administrative duties as needed.- Provides written reports of any gaming violations, policy violations, and/or any deviations or irregularities observed.- Continuously maintains, reviews, and updates knowledge on all policies, procedures,...
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- Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high quality service. Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result- Management accountability for all team members for day to day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation- Responsible for staffing and scheduling (planning, assigning and directing work) to meet business demands and ensure internal customer satisfaction - Researches, evaluates, and tests latest technology in surveillance...