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SUMMARYObserve all casino operations via surveillance camera to ensure the protection of company assets. Observe and evaluate all procedures and regulatory requirements. Report and maintain video footage of any infractions. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service through consistent practice and delivery of customer service to all guests and team members.- Protect company assets by observing the activities of employees and customers via surveillance cameras.- Review video surveillance footage on cases of patron/internal control disputes.- Complete daily activity reports and note any pertinent facts.- Monitor recording equipment and check equipment operation.- Report all observed gaming violations, procedures, and...
- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Maintains surveillance watch of designated area and activities; records any irregular activity as required. - Reports verbally and in writing any violations of Gaming Regulations or company policies and procedures as well as any safety considerations to the appropriate supervisor or manager. - Reports and offers solutions for any area of vulnerability to loss from internal or external sources. - Maintains thorough knowledge of and compliance with Gaming Regulations, company policies, and departmental procedures.- Works on special...
- Participate in a variety of investigations both independently and as part of a collaborative effort.- Operate CCTV and other data systems.- Work collaboratively and communicate effectively with team members at all levels of the organization.- Maintain a high level of confidentiality and professionalism at all times.- Take proactive and strategic approaches to handle situations that arise.- This position will require you to be in a confined room for extended periods of time.
- Responsible for the clandestine monitoring of the following:- The gaming conducted at the slot machines. - The operations conducted at and in the cashiers' cage and any satellite cage. - The operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines and automated teller machines. - The count processes conducted in the count room. - The movement of cash and slot cash storage boxes. - The entrances and exits, the gaming floor and the count room. - The gaming conducted at the table games. - The operation of any satellite cage or Poker room cage.- The storage areas used for the storage of chips,...
- Responsible for the clandestine monitoring of the following:- The gaming conducted at the slot machines. - The operations conducted at and in the cashiers' cage and any satellite cage. - The operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines and automated teller machines. - The count processes conducted in the count room. - The movement of cash and slot cash storage boxes. - The entrances and exits, the gaming floor and the count room. - The gaming conducted at the table games. - The operation of any satellite cage or Poker room cage.- The storage areas used for the storage of chips,...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Protects company assets by observing the activities of employees and customers via surveillance cameras.- Reviews video footage on cases of patron/internal control disputes.- Completes daily activity report and notes any pertinent facts. - Monitors recording equipment and checks equipment operation.- Notifies appropriate person when infractions, cheating, etc., are observed, including MGC agent on duty.
- Observes and reports any and all gaming violations and/or thefts of company property- Operates monitor room equipment, including basic computer functions- Participates in court actions relating to gaming violations- Learns and uses two card count system- Learns all games in use and all procedures and cheating indicators of such games- Writes proper reports as needed in a timely manner- Responds to surveillance supervision and gaming control requests- Responds to requests of all other departments when necessary
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- When assigned to surveillance monitoring room, "patrols" the facility through the pan, tilt and zoom cameras and records all pertinent activity on the digital video recording systems. Logs and marks recordings and files them in one of several repositories depending on the activity depicted.- Must learn all table games offered at property and be trained in cheating methods and card counting in order to be able to recognize that activity when it is occurring- Must learn policies, procedures, Internal Controls and State Regulations for all gaming and cash...
- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Maintains surveillance watch of designated area and activities; records any irregular activity as required. - Reports verbally and in writing any violations of iGC Submissions, indiana State Gaming Regulations, or company policies and procedures, as well as any safety considerations to the appropriate supervisor or manager. - Reports and offers solutions for any area of vulnerability to loss from internal or external sources. - Maintains thorough knowledge of and compliance with iGC Submissions, indiana State Gaming Regulations,...
- Observes and reports any and all gaming violations and/or thefts of company property- Operates monitor room equipment, including basic computer functions- Participates in court actions relating to gaming violations- Learns and uses two card count system- Learns all games in use and all procedures and cheating indicators of such games- Writes proper reports as needed in a timely manner- Responds to surveillance supervision and gaming control requests- Responds to requests of all other departments when necessary
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and overall coverage mandated by Gaming regulations.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with...
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance Department.- Observes activities of customers and team members in all gaming and money handling areas.- Reports to Surveillance Supervisor and Director of Surveillance. Will notify gaming commission agents and/or Mississippi State Tax Commission agents when appropriate.- Ensures compliance of all company and departmental policies and procedures.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.
General Accountabilities: - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Observes and reports all gaming violations and/or thefts of company property. - Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds. - Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required. - Learns all games in use at the property, and all procedures and cheating indicators of those games; learns and uses various card count systems.
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance Department.- Observes activities of customers and cast members in all gaming and money handling areas.- Reports to Surveillance Supervisor and Director of Surveillance. Will notify gaming commission agents and/or Mississippi State Tax Commission agents when appropriate.- Ensures compliance of all company and departmental policies and procedures.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.- Any and all duties as assigned by your Supervisor or a member of management.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Observes and reports any and all gaming violations and/or thefts of company property. - Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds. - Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required. - Participates in court actions relating to gaming violations. - Learns all games in...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Observes and reports any and all gaming violations and/or thefts of company property. - Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds. - Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required.- Participates in court actions relating to gaming violations. - Learns all...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Observes and reports any and all gaming violations and/or thefts of company property. - Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds. - Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required. Participates in court actions relating to gaming violations. - Learns all...
Responsible for successful completion of the Surveillance Operator training program. Training will include surveillance instruction on detecting illegal activity or violations of company and surveillance policy and procedures. Training will also include instruction of compliance requirements for Federal, State and local gaming laws and regulations. Essential Functions - Observe activity on video monitor and detect illegal activity. - Change tapes in VCR. - Maintain accurate and complete logs. - Make clear and usable video tapes. - Testify in court. - Enforce all gaming laws and regulations. - Enforce all company policies and procedures. - Other job related duties as assigned.
The surveillance supervisor is responsible for providing guidance and daily supervision to staff in the Surveillance department. ESSENTIAL RESPONSIBILITIES - Supports and administers operational goals and monitors achievements of performance and profit objectives- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to Gaming regulations- Responsible for supporting compliance to departmental budgets- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs- Ensures customer service standards are followed by all team members and addresses issues as they arise- Maintains knowledge and enforcement of all gaming laws and regulations which...
