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- Adheres to all departmental and property policies and procedures regarding guest service standards.- Assumes responsibility for maintenance of the racetrack and racing grounds.- Maintains the appearance of the track to meet required standards; maintains plants, trees, and sHRubs and applies chemicals as needed, under supervision.- Operates a variety of vehicles, machinery, and equipment to include tractor, pick-up truck, and power and manual maintenance tools.- Performs a variety of grounds maintenance duties to include weed treatment, painting, trash collection, and operating of irrigation systems.- Performs preventative maintenance as needed; cares for and maintains all light and heavy equipment.- Notifies higher level management of any suspicious or unusual activity in a...
This position will be responsible for assisting with day to day parking operations and traffic management for Greektown Casino Hotel. Essential Functions - Direct inbound and outbound traffic - Change and move signage as directed - Cone off and open parking spaces/levels as directed - Walk garage levels and report hazards, maintenance issues; suspicious activity to various teams - Physically count occupied and un-occupied parking spaces - Communicate parking policy to patrons - Provides the highest level of guest service – Train new team members (Traffic & Booth Attendants only) - Maintain a thorough knowledge of the property and promotions - Provides guests with directions and information about Greektown District - May operate, and move guest vehicles if...
- Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service - Washing of dishes, pots, pans, glassware, utensils or other items used in the preparation, presentation or service of food and beverage products - Stock ice and other beverage products such as soft drink canisters, juice, CO2 for all necessary areas as requested or necessary - Retrieve and deliver items from storerooms and refrigeration units as needed - Clean and sanitize food and beverage areas including kitchen, refrigeration units, and storerooms including removal of debris or litter and sweeping and mopping floors
- Cleans and sanitizes storage areas. - Rotates stock to ensure freshness of products. - Keeps walk-in, reach-ins, and bar areas cleaned. - Keeps the liquor cage clean and organized, free from boxes. - Checks with food production staff as to all equipment needed and secures. - Coordinates with manager on duty as to upcoming business or cleaning needs.- Sanitizes all equipment for re-supply to kitchen, dining room, and bar areas. - Polices and sanitizes all kitchen, bar, and storage areas and equipment.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the...
- Sets up dishwasher machine by reading instructions on machine or by asking supervisor for assistance. - Cleans the dishwashing equipment and working area when necessary. - Washes dishes: stacks dishes and runs through dish machine, scrubs pans, puts dishes away. - Cleans the kitchen: sweeps and mops floors, empties trash, changes waiter in and de-limes dish machine, washes walls and baseboards, scrubs sinks, etc. - Maintains cleanliness of the store room, walkways, and hallways. - Stocks ice for all necessary areas and keeps it replenished throughout the day. - Takes out trash and cardboard and disposes in proper dumpster. - Keeps records of broken dishes and ensures glass is disposed of properly. - Provides positive communication and uses Red Carpet Service skills...
- Responsible for the washing, drying, folding, ironing and storing of linens for the laundry. - Adhere to established department and property policies and procedures regarding guest service standards. - Sort, wash, dry, fold, iron and store linens according to established procedures. - Perform routine maintenance on the laundry equipment; includes cleaning dryer traps and greasing flat ironer. - Maintain production levels according to level of room occupancy. - Assist vendors who, as part of their service, perform inspections and tests of cleaning agents and operations. - Handle cleaning products in a safe manner. - Maintains daily worksheets. - Must be willing to work any shift. - Count & process reclaimed items. - Weigh & count all received linen. - Keep accurate...
- Responsible for the washing, drying, folding, ironing and storing of linens for the laundry. - Adhere to established department and property policies and procedures regarding guest service standards. - Sort, wash, dry, fold, iron and store linens according to established procedures. - Perform routine maintenance on the laundry equipment; includes cleaning dryer traps and greasing flat ironer. - Maintain production levels according to level of room occupancy. - Assist vendors who, as part of their service, perform inspections and tests of cleaning agents and operations. - Handle cleaning products in a safe manner. - Maintains daily worksheets. - Must be willing to work any shift. - Count & process reclaimed items. - Weigh & count all received linen. - Keep accurate...
SUMMARY: Maintain a clean, safe attractive environment for Hotel patrons. ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned. - Sorts, counts, folds, mark, or carry linens and makes beds.- Replenishes supplies such as drinking glasses and writing supplies.- Provide personal assistance to patrons. Moves furniture. - Cleans rugs, carpets, upholstered furniture, and draperies.- Empties wastebaskets, and empties and cleans ashtrays.- Transports waste and trash to disposal area.- Replenishes bathroom supplies.- Clean lobby area, steps, and main public areas in morning before Hotel opens: vacuum, pick up trash, wipe counters, high dust, clean glass windows and doors, etc.- Getting necessary cleaning supplies for departments, fellow...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets arriving and departing guests.- Parks guest vehicles in specified areas in an efficient and safe manner.- Retrieves customer vehicles from specified areas in an efficient and safe manner.- Performs drive-and-park assignments per department policies and procedures.- Promptly reports any incidents to supervisor.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Tickets all incoming vehicles; surveys guest vehicles, indicating any damage on parking ticket. - Parks all incoming vehicles in a safe, responsible manner. - Returns keys to the Valet booth. - Places keys on keyboard - Picks up keys at the booth window or retrieves keys from keyboard. - Retrieves ticket from departing guest and notifies the Valet retrievers for pickup. - Retrieves all exiting vehicles in a safe, responsible manner. - Assists co-workers in clean up of areas assigned to Valet. - Hangs and retrieves coats in Coat Check. - Responds to guest inquiries, provides assistance, or directs to...
- Greets customer, transports luggage to and from vehicle to guest rooms, parks and retrieves customer’s passenger vehicles while creating a seamless customer service experience with an upbeat and positive attitude- Initiates and engages in conversations with guests on all services across the company properties including restaurants, entertainment, promotions and events- Accurately completes Luggage tags and Valet tickets which includes inspection of vehicle for prior damage- Answers valet phone and responds to luggage room calls and expedited car retrieval service from Casino Operations- Practices lateral service by stepping out of normal job description to help guests and co-workers, when business allows.- This includes, but is not limited to, driving shuttles and working in...
Parking and retrieval of guest vehicles upon arrival and departure from the property. Role Responsibilities: - Parks guests cars upon arrival - Retrieves guest’s cars upon departure - Answers any questions upon arrival - Providing the highest level of guest service - A thorough knowledge of the property - Train new team members (Valet Attendants only) - Other job-related duties as assigned
General Accountabilities: - Greet and welcome guests to the establishment with a positive and warm attitude. - Direct traffic in the parking lot as needed, assistguests and welcome them into the establishment. - Accommodate guests by opening doors and assisting with luggage or other heavy items. - Collect and accurately label keys belonging to guests ensuring their proper return. - Park guests’ vehicles in predetermined areas within the parking lot while following traffic laws. - Operate vehicles safely and responsibility. - Keep paperwork regarding guests’ vehicles and daily transactions.
Parking and retrieval of guest vehicles upon arrival and departure from the property. Role Responsibilities: - Parks guests cars upon arrival - Retrieves guest’s cars upon departure - Answers any questions upon arrival - Providing the highest level of guest service - A thorough knowledge of the property - Train new team members (Valet Attendants only) - Other job-related duties as assigned
Parking and retrieval of guest vehicles upon arrival and departure from the property. Role Responsibilities: - Parks guests cars upon arrival - Retrieves guest’s cars upon departure - Answers any questions upon arrival - Providing the highest level of guest service - A thorough knowledge of the property - Train new team members (Valet Attendants only) - Other job-related duties as assigned
Parking and retrieval of guest vehicles upon arrival and departure from the property. Role Responsibilities: - Parks guests cars upon arrival - Retrieves guest’s cars upon departure - Answers any questions upon arrival - Providing the highest level of guest service - A thorough knowledge of the property - Train new team members (Valet Attendants only) - Other job-related duties as assigned
Parking and retrieval of guest vehicles upon arrival and departure from the property. Essential Functions - Parks guests cars upon arrival- Retrieves guest’s cars upon departure - Answers any questions upon arrival - Providing the highest level of guest service - A thorough knowledge of the property - Train new team members (Valet Attendants only) - Other job-related duties as assigned
SummaryThe Valet Runner is responsible for providing prompt, safe, and courteous parking services for guests, ensuring a seamless arrival and departure experience. This role supports valet operations by retrieving, parking, and delivering vehicles efficiently while maintaining a high standard of guest service and security.- Greet guests warmly upon arrival and departure.- Retrieve and park vehicles in a safe and timely manner.- Assist guests with luggage, packages, and directions as needed.- Ensure valet tickets and records are accurately managed.- Maintain cleanliness and organization of the valet staging and parking areas.- Communicate effectively with valet team members and supervisors regarding vehicle locations, keys, and operational updates.-...
SummaryThe Valet Runner is responsible for providing prompt, safe, and courteous parking services for guests, ensuring a seamless arrival and departure experience. This role supports valet operations by retrieving, parking, and delivering vehicles efficiently while maintaining a high standard of guest service and security.- Greet guests warmly upon arrival and departure.- Retrieve and park vehicles in a safe and timely manner.- Assist guests with luggage, packages, and directions as needed.- Ensure valet tickets and records are accurately managed.- Maintain cleanliness and organization of the valet staging and parking areas.- Communicate effectively with valet team members and supervisors regarding vehicle locations, keys, and operational updates.-...
- Based in Hollywood Casino - Penn National Race Course - Grantvile PA. - Requires traveling to Central PA locations. - Answers and responds timely to all calls for video gaming terminal issues, as directed by the manager.- Travels to locations to repair video gaming terminal malfunctions.- Proficiency and accuracy in terminals repairs are essential minimize repeat issues.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.- Understands and adheres to all company standards, policies, and procedures.- Completes required training and development objectives within the assigned time frame.- Projects a positive image of the company at all times.- Repairs video gaming...
