- Responsible for the tasks that are assigned by the Steward Supervisor and Executive Steward. - Coordinate materials and equipment to maintain cleanliness/sanitation of workstation and communicate problems/concerns to supervisor or kitchen management. - This position requires considerable physical activity on a continuous basis throughout the shift including working in confined spaces and awkward positions, requiring standing, crouching, kneeling, stooping and reaching overhead. - Ability to comprehend product labeling instructions to enable the safe application of products. - Maintain inventory of supplies needed to perform job function. - Performs cleaning of kitchen equipment, including stoves, broilers, ovens, fryers, steam tables, and any other kitchen equipment assigned. Performs cleaning of floor mats and kitchen floors and walls on a nightly basis. As needed, performs deep cleaning/steam cleaning of these items. - Moves, organizes, stores kitchen equipment in assigned locations and in an organized manner. - Cleans, de-limes, sanitizes and performs appropriate preventive cleaning and maintenance measures on dish machines. - Wash dish ware, flatware, pots and pans and other kitchen/service utensils as required/assigned. - Performs special cleaning projects in other areas of the operation including bars, dining areas, and any other areas as assigned by leadership. - Insure “Wet Floor” signs and other markers are used. - Make sure kitchen workers have and use the proper equipment necessary for the job (gloves, goggles, chemicals, etc.). - Ensure that all equipment functions properly. - Maintain the levels and standards of cleanliness and safety set by Cactus Petes Casino and the Health Department.
- Responsible for fostering a fun environment.- Safeguard company assets.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- While performing the duties of this job, employees are regularly required to stand and walk.- Responsible for Completing all dishes in a timely . - Sweep/Mop/Power wash floors to include base boards.- Clean/filter/dump fryers on a set schedule.- Ensure the EDR is swept, mopped and clear of clutter.- Normal and deep cleaning of inside/outside of ovens, inside/outside of hoods, flat top, broilers, under and behind coolers, counters and tables, wall, ceiling, and any and all items that come into contact with food and food preparation. - Ensure proper storage of equipment, chemicals and restaurant supplies in compliance with departmental, company and OSHA standards, in the dish and pot rooms, kitchens, mop rooms and trash dock. This includes but is not limited to china, glassware, silverware, trash cans, trash dumpsters, pots & pans. - Ensure the proper stocking and restocking of all food line china and utensils before, during and after the restaurant hours of operation.- Maintain the cleanliness of the Backstage Cafe area including stocking dishes, food items, napkins, cups, etc.- Ensure all assignments are completed each shift.- Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity.- Will work special events, as needed.- Other duties, as needed.
Position open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $2,000 Retention bonus offered for all newly hired Stewards – Receive $250 on your first check! Additional $750 paid after 6 months, $1,000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use.- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants.- Free bus passes for Steward overnight shifts, Discounted bus tickets for all other shifts- Hot meal served by the Leadership team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Performs daily cleaning projects as directed by supervisors. - Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment. - Maintains hood vent system and ovens. - Cleans and sanitizes all garbage cans. - Maintains adequate inventory of supplies needed to perform job function. - Responsible for proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils). - Ensures the cleanliness of all floors, walls, dishes, pots, etc. - Ensures “Wet Floor” signs and other markers are used. - Ensures kitchen workers have and use the proper equipment necessary for the job (e.g. gloves, goggles, cleaning solutions, etc.). - Ensures that all equipment functions properly; reports malfunctions promptly. - Assists kitchen utility personnel with duties when necessary as directed by supervisor. - Assists other outlets with cleaning projects or restocking supplies. - Assists in training kitchen workers in all aspects of safety. - Trains kitchen personnel on proper cleaning solution usage and safety applications. - Responsible for organization and proper storage of cleaning solutions and supplies. - Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Position open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted bus tickets - Hot meal served by the Leadership team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Responsible for providing guidance and daily supervision to all stewarding staff. - Assists in work procedures and expedites workflow to all stewarding employees, to include floor operations, policies, and procedures. - Adheres to scheduling and coordinates with manager regarding any concerns. - Maintains organization and ensures proper rack stacking, silver presoaking, and safe operation of dish machine. - Ensures proper set-up, breakdown, and maintenance of all special events. - Responsible for supporting compliance to departmental budgets. - Performs special cleaning projects as assigned. - Trains new stewards as required. - Maintains established pars and inventory of supplies through daily monitoring. - Conducts daily kitchen walkthroughs to verify completion of assignments. - Assists Executive Steward/Stewarding Assistant Manager with administrative duties. - Staffs, schedules, evaluates, trains, develops, and monitors team members; recommends wage increases, promotions, demotions, discipline, and other employment actions for team members. - Ensures established departmental quality assurance procedures are acceptable to Health Department and company standards. - Responsible for ensuring compliance with all regulatory policies and procedures; reports potential issues to management. - Performs related duties and responsibilities as required. - Maintains strict confidentiality in all company matters.
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Monitors established pars and inventory of supplies through daily monitoring. - Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in work procedures and expedites workflow to all Stewarding employees, to include floor operations, policies and procedures.- Assists Executive Steward/Stewarding Assistant Manager with administrative duties.- Ensures established quality assurance procedures are acceptable to health department and customer service standards in Stewarding department.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Position open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted bus tickets - Hot meal served by the Leadership team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Responsible for providing guidance and daily supervision to all stewarding staff. - Assists in work procedures and expedites workflow to all stewarding employees, to include floor operations, policies, and procedures. - Adheres to scheduling and coordinates with manager regarding any concerns. - Maintains organization and ensures proper rack stacking, silver presoaking, and safe operation of dish machine. - Ensures proper set-up, breakdown, and maintenance of all special events. - Responsible for supporting compliance to departmental budgets. - Performs special cleaning projects as assigned. - Trains new stewards as required. - Maintains established pars and inventory of supplies through daily monitoring. - Conducts daily kitchen walkthroughs to verify completion of assignments. - Assists Executive Steward/Stewarding Assistant Manager with administrative duties. - Staffs, schedules, evaluates, trains, develops, and monitors team members; recommends wage increases, promotions, demotions, discipline, and other employment actions for team members. - Ensures established departmental quality assurance procedures are acceptable to Health Department and company standards. - Responsible for ensuring compliance with all regulatory policies and procedures; reports potential issues to management. - Performs related duties and responsibilities as required. - Maintains strict confidentiality in all company matters.
- Greet and assist guests by directing them to the nearest open parking spots and helping them to exit vehicles and the parking facility when needed- Observe security monitors to ensure no criminal activity occurs and report any activity to the proper authorities as needed- Maintain a clean environment by sweeping up parking areas and picking up any refuse left in the facility- Responsible for actively patrolling sections/floor/lots looking for interaction opportunities, answering calls while still maintaining the ability to build relationships.- Clean up debris from parking lot.- Use hand signals and lights to direct patrons into open spots.- Help guests locate their vehicles.- Resolve parking lot disputes that occur between customers.- Maintains highly visible patrols to ensure a safe experience.- Assures quality support to other departments so that they may serve guests more effectively.- Maintains public order and enforces safety rules.- Responsible for protecting property and assets.- Help patrons exit parking garage safely.
- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Maintains surveillance watch of designated area and activities; records any irregular activity as required. - Reports verbally and in writing any violations of iGC Submissions, indiana State Gaming Regulations, or company policies and procedures, as well as any safety considerations to the appropriate supervisor or manager. - Reports and offers solutions for any area of vulnerability to loss from internal or external sources. - Maintains thorough knowledge of and compliance with iGC Submissions, indiana State Gaming Regulations, company policies, and departmental procedures. - Works on special projects and investigations as assigned by supervisor. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Maintains surveillance watch of designated area and activities; records any irregular activity as required. - Reports verbally and in writing any violations of Gaming Regulations or company policies and procedures as well as any safety considerations to the appropriate supervisor or manager. - Reports and offers solutions for any area of vulnerability to loss from internal or external sources. - Maintains thorough knowledge of and compliance with Gaming Regulations, company policies, and departmental procedures.- Works on special projects and investigations as assigned by supervisor. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Position open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted bus tickets - Hot meal served by the Leadership team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Adheres to established policies and procedures regarding guest service standards.- Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas.- Maintains surveillance watch of designated area and activities; records any irregular activity as required.- Reports verbally and in writing any violations of Gaming Regulations or company policy and procedures, and any safety considerations to the appropriate supervisor or manager.- Reports and offers solutions for any area of vulnerability to loss from internal or external sources.- Maintains thorough knowledge of Gaming Regulations, company policy, and department procedures.- Maintains compliance with Surveillance Department procedures and company policy.- Works on special projects and investigations as assigned by supervisor.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
SUMMARYObserve all casino operations via surveillance camera to ensure the protection of company assets. Observe and evaluate all procedures and regulatory requirements. Report and maintain video footage of any infractions. ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide friendly, fast, and helpful customer service through consistent practice and delivery of customer service to all guests and team members.- Protect company assets by observing the activities of employees and customers via surveillance cameras.- Review video surveillance footage on cases of patron/internal control disputes.- Complete daily activity reports and note any pertinent facts.- Monitor recording equipment and check equipment operation.- Report all observed gaming violations, procedures, and criminal actions to appropriate authority in order to adhere to company reporting requirements. - Notify appropriate person when infractions, cheating etc. are observed, including MGC agent on duty.- Meet department uniform, appearance, and grooming requirements.- Meet attendance guidelines of the job and adhere to regulatory, department and company policies.- Keep work areas clean and free of safety hazards, debris, and litter.- Perform all job duties in a safe and responsible manner.- Comply with any reasonable request made by the Surveillance Shift Manager or Manager.
The surveillance agent conducts clandestine surveillance throughout the casino property for the protection of company assets utilizing video and audio capabilities. ESSENTIAL RESPONSIBILITIES - Monitor casino guests and team members throughout the property- Utilize computer based software to generate documents- Observe and record table games and electronic gaming devices to ensure integrity on the games- Observe and record count room activities such as table game drops, bill validator drops in protection of company assets until all are accurately and properly accounted for- Observe and record cage areas for proper redemption and payout of chips, tickets and other casino related instruments used on a daily basis- Review and report recorded incidents to the requestor- Report violations of company policy, procedure, or internal controls- Receive testing on a quarterly basis- Reach specific performance goals at one year and maintain- Take photographs for purpose of proper documentation of incidents and events- Report illegal or unusual activities to appropriate members of management- Be knowledgeable of Illinois Gaming Board regulations and company internal controls
ESSENTIAL DUTIES AND RESPONSIBILITIES- Protect company assets by observing the activities of employees and customers via surveillance cameras.- Review surveillance coverage on cases of patron/internal control disputes.- Complete daily activity report and note any pertinent facts. - Monitor recording equipment, and check equipment operation. - Report all observed violations of gaming regulations and procedures to appropriate authority in order to adhere to company reporting requirements.- Meet department uniform, appearance and grooming requirements.- Keep work areas clean and free of safety hazards, debris and litter.- Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.
Uses electronic monitoring systems to maintain close surveillance on all casino games and other areas. Maintain close surveillance on all casino table games, slots, and other activities via electronic monitoring systems, observing both guest and employee activity to maintain integrity of games and company assets. Utilize necessary equipment to identify, record, document, and report illegal and unusual activities occurring in the casino slot area, slot booths, cage areas, count rooms, table games and interrogation room. Report all illegal and unusual activities to the appropriate authorities. Support and maintain HOLLYWOOD courtesy guidelines. Promote outstanding guest relations. Perform other duties as assigned.
- Participate in a variety of investigations both independently and as part of a collaborative effort.- Operate CCTV and other data systems.- Work collaboratively and communicate effectively with team members at all levels of the organization.- Maintain a high level of confidentiality and professionalism at all times.- Take proactive and strategic approaches to handle situations that arise.- This position will require you to be in a confined room for extended periods of time.
- Observe the facility via the CCTV system in a professional manner in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - HCPN's Surveillance department employees shall be independent of all other departments. - A present or former Surveillance department employee may not accept employment as a key employee or gaming employee with the same licensee for whom he/she was previously employed as a Surveillance department employee unless 1 year has passed since the former Surveillance department employee worked in the Surveillance department. The present or former Surveillance department employee may file a written petition requesting the Board to waive this restriction and permit the employment of a present or former Surveillance department employee in a particular position. The Board may grant or deny the waiver upon consideration of the following factors: - Whether the former Surveillance department employee will be employed in a department or area of operation that the Surveillance department monitors. - Whether the surveillance and security systems of HCPN will be jeopardized or compromised by the employment of the former Surveillance department employee in the particular position. - Whether the former Surveillance department employee's knowledge of the procedures of the Surveillance department would facilitate the commission by any person of irregularities or illegal acts or the concealment of any actions or errors. - The clandestine monitoring of the gaming conducted at the slot machines. - The clandestine monitoring of the operations conducted at and in the Cashiers' Cage and any satellite cage. - The clandestine monitoring of the operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines, and automated teller machines. - The clandestine monitoring of the count processes conducted in the Count Room. - The clandestine monitoring of the movement of cash and slot cash storage boxes. - The clandestine monitoring of the entrances and exits, the Gaming Floor, and the Count Room. - The clandestine monitoring of the gaming conducted at the table games. - The clandestine surveillance of the operation of any satellite cage or Poker Room Cage. - The clandestine surveillance of the storage areas used for the storage of chips, plaques, cards, dice, Sic Bo shakers, Pai Gow tiles, and other equipment used to conduct table games. - The video recording of movements of table games boxes. - Recording questionable activity for review and possible use as evidence in court. - Preparation of daily logs and complete incident reports as circumstances dictate. - When assigned to the CCTV monitoring room, “patrol” the facility through the use of pan, tilt, and zoom cameras and record all pertinent activity on the digital recording system. - Ensure compliance with applicable laws and regulations. - Ensure that proper security and chain of custody is maintained on all departmental evidence. - Perform other duties as assigned by the Surveillance Supervisor.
- Observes and reports any and all gaming violations and/or thefts of company property - Operates monitor room equipment, including basic computer functions - Participates in court actions relating to gaming violations - Learns and uses two card count systems - Learns all games in use and all procedures and cheating indicators of such games- Writes proper reports as needed in a timely manner- Responds to surveillance supervision and gaming control requests- Responds to requests of all other departments when necessary
- Responsible for fostering a fun environment. - Responsible for being a gracious host to all co-workers.- Responsible for promoting a positive influence when participating in company-sponsored events.- When assigned to surveillance monitoring room, "patrols" the facility through the pan, tilt and zoom cameras, and records all pertinent activity on the digital video recording systems. Logs and marks recordings and files them in one of several repositories depending on the activity depicted.- Must learn policies, procedures, Internal Controls and State Regulations for all gaming and cash handling positions to recognize and respond to any deviations by employees.- Similarly, "patrols" the gaming floor, the Cashier's Cages, Main Bank and Count Rooms via CCTV cameras.- Conduct covert floor surveillance as assigned by supervision.- Coordinate with the Surveillance Asst. Shift Manager to record the questionable activity for review and possible use as evidence in court.- Prepare daily logs of all pertinent activity.- Work closely with the Guest Safety Department in crime prevention activities.- Assist in the detection of illegal activities in the facility to include the Gaming areas, Food and Beverage areas, Cage, and Count Room areas.- Adhere to all Departmental and Human Resources Policy and Procedures.- All personnel must be able to work any shift assignment with proper notice. Though shifts are generally stable, other shift assignments may occur to better meet the needs of the department or the property.- Other duties, as assigned.
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- When assigned to surveillance monitoring room, "patrols" the facility through the pan, tilt and zoom cameras and records all pertinent activity on the digital video recording systems. Logs and marks recordings and files them in one of several repositories depending on the activity depicted.- Must learn all table games offered at property and be trained in cheating methods and card counting in order to be able to recognize that activity when it is occurring- Must learn policies, procedures, Internal Controls and State Regulations for all gaming and cash handling positions in order to recognize and respond to any deviations by employees- Similarly, "patrols" the gaming floor, the Cashier's Cages, Main Bank and Count Rooms via CCTV cameras- Conduct covert floor surveillance as assigned by supervision- Coordinates with the Surveillance supervisor to record the questionable activity for review and possible use as evidence in court- Prepares daily logs of all pertinent activity- Works closely with the Guest Safety Department in crime prevention activities- Assists in the detection of illegal activities in the facility to include the Gaming areas, Food and Beverage areas, Cage and Count Room areas- Adheres to all Departmental and Human Resources Policy and Procedures- Other duties as assigned- All personnel must be able to work any shift assignment with proper notice. Though shifts are generally stable, other shift assignments may occur to better meet the needs of the department or the property.
- Observes and reports any and all gaming violations and/or thefts of L’auberge property. - Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds. - Maintains video surveillance of the entire casino, i.e., table games, slots, keno, race & sports book, food and beverage outlets, parking lot, parking garages, hotel/casino complex, outbuildings and shops. - Video records gaming and security-related incidents within the realm of monitor room video recording and surveillance capabilities. - Participates in court actions relating to gaming violations. - Learns and uses various card count systems. - Learns all games in use at L’auberge and all procedures and cheating indicators of such games.
