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ESSENTIAL DUTIES AND RESPONSIBILITIES:- Creates and ensures a fun-filled and entertaining environment where the flawless delivery and execution of service excellence are paramount.- Provides accurate and efficient dealing at assigned table games by providing the rules of the game to guests, according to state and facility established requirements. - Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.- Ability to calculate odds quickly and accurately to pay winning bets and collect losing bets.- Performs accurate chip and cash transactions.- Maintains game security and always protects company assets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with...
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- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests. - Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls.- Conducts assigned game according to procedure. - Ensures appropriate game protection.- Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities...
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ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide accurate and efficient dealing while following proper game procedures. - Perform accurate chip and cash transactions.- Observe or receive wagers from customers and take or pay the appropriate game outcomes.- Maintain game security and protect company assets at all times.- Assist customers in understanding the rules and ensure adherence to established policies and procedures.- Pay winning bets and collect losing bets.- Notify Table Games Leadership immediately of any irregularities or any customer requests which are outside of a Table Games Dealer's authority or knowledge.- Provide customers with information on how to play the game if requested.- Must adhere to regulatory, department and company policies. - Perform all job...
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- School Hours: Monday through Friday 8:00 AM to 4:00 PM - Must complete 200 hours to graduate.- Responsible for meeting Table Games Dealer School attendance requirements. - Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school. Must be certified in at least two games to graduate the Dealer school.- Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.- Ensure interactions with Team Members and School Instructors follow the guidelines of the customer service...
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SUMMARY: The Table Games Dealer School Student is responsible for learning dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity in Dealer School. The Table Games Dealer School Student does not perform the function of a Table Games Dealer nor work on the gaming floor in any capacity. Dealer School Hours: Tuesday through Friday 9:30AM-2:30PM. ESSENTIAL DUTIES AND RESPONSIBILITIES:Other duties may be assigned. - Responsible for meeting Table Games Dealer School attendance requirements. - Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate...
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- School Hours: Monday through Friday 8:00 AM to 4:00 PM - Must complete 200 hours to graduate.- Responsible for meeting Table Games Dealer School attendance requirements. - Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school. Must be certified in at least two games to graduate the Dealer school.- Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.- Ensure interactions with Team Members and School Instructors follow the guidelines of the customer service...
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SUMMARY: The Table Games Dealer School Student is responsible for learning dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity in Dealer School. The Table Games Dealer School Student does not perform the function of a Table Games Dealer nor work on the gaming floor in any capacity. Those that pass audition and graduate from school, will have the option of FULL TIME AND PART TIME shifts. Dealer School Hours: Monday through Friday 9:00AM-5:00PM. ESSENTIAL DUTIES AND RESPONSIBILITIES:Other duties may be assigned. - Responsible for meeting Table Games Dealer School attendance requirements. - Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to,...
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- Maintains a positive attitude at all timeswhile adhering to all company and departmental policies and procedures and state regulations as relates to this position. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with their fellow peers in training, respective course instructors and supervisors,and all departmental and company leaders for Hollywood Casino Gulf Coast and Boomtown Casino Biloxi. - Follows game procedures and trainings when dealing Blackjack, Carnival Games, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games. - Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible...
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- Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school. The Table Games Dealer School Student does not perform the function of a Table Games Dealer nor work on the gaming floor in any capacity. - Responsible for meeting Table Games Dealer School attendance requirements. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for maintaining an atmosphere of professionalism and integrity in Dealer School. The Table Games Dealer School Student does not perform the function of a Table Games Dealer nor work on the gaming floor in any...
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- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.- Provides prompt, courteous and accurate dealing at assigned table(s).- Adheres to all West Virginia Gaming Commission, internal controls, and all other company and departmental policies and procedures as it relates to this position.- Performs accurate chip and cash transactions. - Maintains a smooth and efficient game pace.- Receives wagers from customers and pays the appropriate game outcomes which are won by customers.- Maintains game security and protects company assets at all times.- Informs management of any irregular play; when a mistake is made; or, if a dispute arises.- Assists customers in understanding the rules and ensures...
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ESSENTIAL DUTIES AND RESPONSIBILITIES:- Provides accurate and efficient dealing at assigned table game.- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games- Provides prompt, courteous and accurate dealing at assigned table(s).- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.- Performs accurate chip and cash transactions- Receives wagers from customers and pays the appropriate game outcomes.- Maintains game security and protects company assets at all times- Assists customers in understanding the rules and ensures adherence to established policies and procedures.- Enthusiastically supports, actively promotes and...
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As a Dealer:- Provides accurate and efficient dealing at assigned table game.- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.- Provides prompt, courteous and accurate dealing at assigned table(s).- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.- Performs accurate chip and cash transactions.- Receives wagers from customers and pays the appropriate game outcomes.- Maintains game security and protects company assets at all times.- Assists customers in understanding the rules and ensures adherence to established policies and procedures.- Enthusiastically supports, actively promotes and demonstrates superior customer service...
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*Part-Time or Full-Time Opportunities Available*What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.*Will have supervisory and hourly team member responsibilities in this role.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with their fellow peers in training, respective course instructors and supervisors, and all departmental and company leaders for River City Casino & Hotel.- Follows game procedures and trainings when dealing Blackjack, Carnival Games, Craps,...
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ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide accurate and efficient dealing while following proper game procedures. - Perform accurate chip and cash transactions.- Observe or receive wagers from customers and take or pay the appropriate game outcomes.- Maintain game security and protect company assets at all times.- Assist customers in understanding the rules and ensure adherence to established policies and procedures.- Pay winning bets and collect losing bets.- Notify Table Games Leadership immediately of any irregularities or any customer requests which are outside of a Table Games Dealer's authority or knowledge.- Provide customers with information on how to play the game if requested.- Must adhere to regulatory, department and company policies. - Perform all job...
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ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide accurate and efficient dealing while following proper game procedures. - Perform accurate chip and cash transactions.- Observe or receive wagers from customers and take or pay the appropriate game outcomes.- Maintain game security and protect company assets at all times.- Assist customers in understanding the rules and ensure adherence to established policies and procedures.- Pay winning bets and collect losing bets.- Notify Table Games Leadership immediately of any irregularities or any customer requests which are outside of a Table Games Dealer's authority or knowledge.- Provide customers with information on how to play the game if requested.- Must adhere to regulatory, department and company policies. - Perform all job...
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- Responsible for supervising staff and management in the table games department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Works closely with the Assistant Shift Manager and/or Shift Manager to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability.- Make suggestions for improvement on...
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- Enforce Dealer compliance with pit and game procedures.- Attends meetings, training activities, courses and all other work-related activities as required.- Supply gaming tables with proper and sufficient gaming equipment.- Complete rating information on casino table players.- Verification of customer credit status.- Issue guest complimentary based on the evaluation of patrons play.- Communicate large and/or multiple buy-ins in compliance with established Pit procedures.- Promote outstanding customer and Team Member relations.- Prepares Marker, Table Fill and Table Credit documents.- Identify and resolve Table Games disputes.- Perform other duties as assigned.
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- Responsible for supervising staff and the overall daily management of a designated section or area in the Table Games department. - Enthusiastically provides a memorable and exciting experience for our guests. Assists the team in providing the same experience.- Provides feedback to the Casino Manager on game limits, game spread, staffing and possibilities to increase revenue and the guests experience.- Engagement with the team on all suggestions and ideas. - Responsible for the accountability of the chips, cards, dice, and all other gaming equipment.- Maintains a continuous inspection and logging of cards and dice, ensuring the security of assigned table games during assigned shift.- Shares responsibility for the overall integrity of daily operations.- Responsible for...
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Responsible for protecting the integrity of games in an assigned area. Essential Functions - Safeguard Company assets located in the assigned work area - Enforce Casino rules and regulations for table games - Enforce rules and regulations pertaining to Title 31 (Bank Secrecy Act) - Adhere to Michigan gaming regulations - Respond to and act on customer disputes arising in assigned area - Direct assignments of Table Games personnel within their assigned section- Ensure that proper table inventories are maintained in assigned area- Issuance of credit to customers - Ensure full accountability for playing cards and dice within their assigned area - Assess customer play for the extension of complimentaries - Accurately track customer play for rating purposes...
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ESSENTIAL DUTIES AND RESPONSIBILITIES:- Supervises day-to-day operations of all Table Games- Directs the Table Games Dealers to accomplish the goals of the Table Games department- Provides visible leadership in gaming operation areas- Responsible for the integrity of daily operations. Enforces all table games procedures and policies as outlined in company and department manuals; state regulations and in accordance with Internal Controls.- Maintains a continuous inspection of cards and dice, always ensuring the security of the table games- Monitors cash and chip transactions between dealers and customers and ensures that proper payout amounts are paid to customers- Responsible for the accountability of the chips for each designated shift by maintaining a paper trail. ...