Click column header to sort
ESSENTIAL DUTIES AND RESPONSIBILITIES: - Creates and ensures a fun-filled and entertaining environment where the flawless delivery and execution of service excellence are paramount.- Provides accurate and efficient dealing at assigned table games by providing the rules of the game to guests, according to state and facility established requirements. - Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.- Ability to calculate odds quickly and accurately to pay winning bets and collect losing bets.- Performs accurate chip and cash transactions.- Maintains game security and protects company assets at all times. - Enthusiastically supports, actively promotes and demonstrates superior customer service in...
Weeks 1 & 2: INTRODUCTION TO TABLE GAMES AND BLACKJACK-Complete in two weeks (8 hours per day, 5 days per week) *Subject to availability-Complete in four weeks (4 hours per day, 5 days per week) This course begins with the general responsibilities of the dealer. Emphasis is placed on correct chip handling techniques, identifying the value of each color chip, learning to read the total value of a bet and pit procedures. Continued with the fundamentals of dealing Blackjack; card totaling, chip handling and cutting, card shuffling, and card placement. Attention given to game and accounting procedures, accuracy, and speed. Week 3: NOVELTY GAMES-Complete in one week (8 hours per day, 5 days per week) *Subject to availability-Complete in two weeks (4 hours per day, 5 days per...
DEALER SCHOOL GAME: Blackjack | Carnival GamesCOURSE LENGTH: 6 Weeks | Regular attendance is mandatoryGRADUATION: Upon successful completion of Blackjack training, you will have the opportunity to audition. Once you pass your audition, you will be invited to join our talented team of Table Games Dealers!DEALER COMPENSATION & POSITIONS: Dealer school is a paid position. $13.00 an hour. Once the audition is passed, you will be making an hourly wage plus tips added directly to your paycheck.GROWTH OPPORTUNITY: Hollywood Casino York is committed to the growth and development of its Team Members. As you master your skill set, you will have the opportunity to learn new games and take on more responsibility. TO ENROLL: Interested applicants should complete an application. Human...
You will learn how to: - Provide accurate and efficient dealing at assigned table game - Follow game procedures when dealing Blackjack, Craps, Roulette, Baccarat, and any other form or variation of table games - Provide prompt, courteous and accurate dealing at assigned table(s) - Adhere to all company and departmental policies and procedures and state regulations as it relates to this position - Perform accurate chip and cash transactions - Receive wagers from customers and pay the appropriate game outcomes - Maintain game security and protect company assets at all times - Assist customers in understanding the rules and ensure adherence to established policies and procedures - Enthusiastically support, actively promote and demonstrate superior customer service in...
DEALER SCHOOL GAME: Blackjack | Carnival GamesCOURSE LENGTH: 6 Weeks | Regular attendance is mandatory.GRADUATION: Upon successful completion of Blackjack training, you will have the opportunity to audition. Once you pass your audition, you will be invited to join our talented team of Table Games Dealers!DEALER COMPENSATION & POSITIONS: Dealer school is a paid position. $13.00 an hour. Once the audition is passed, you will be making an hourly wage plus tips added directly to your paycheck.GROWTH OPPORTUNITY: Hollywood Casino York is committed to the growth and development of its Team Members. As you master your skill set, you will have the opportunity to learn new games and take on more responsibility. TO ENROLL: Interested applicants should complete an application....
SUMMARY: The Table Games Dealer School Student is responsible for learning dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity in Dealer School. The Table Games Dealer School Student does not perform the function of a Table Games Dealer nor work on the gaming floor in any capacity. Dealer School Hours: Tuesday through Friday 9:30AM-2:30PM. ESSENTIAL DUTIES AND RESPONSIBILITIES:Other duties may be assigned. - Responsible for meeting Table Games Dealer School attendance requirements. - Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate...
School Hours: Monday through Friday 8:00 AM to 4:00 PM - Must complete 180 hours to graduate. Responsible for meeting Table Games Dealer School attendance requirements. Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school. Must be certified in at least two games to graduate the Dealer school. Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics. Ensure interactions with Team Members and School Instructors follow the guidelines of the customer service...
School Hours: Monday through Friday 8:00 AM to 4:00 PM - Must complete 180 hours to graduate. Responsible for meeting Table Games Dealer School attendance requirements. Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school. Must be certified in at least two games to graduate the Dealer school. Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics. Ensure interactions with Team Members and School Instructors follow the guidelines of the customer service...
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with their fellow peers in training, respective course instructors and supervisors, and all departmental and company leaders for River City Casino & Hotel.- Follows game procedures and trainings when dealing Blackjack, Carnival Games, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.- Responsible for supervising and managing staff in the Table Games department.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Shares responsibility of the overall engagement of all team members with Casino Operations Assistant Shift and/or Shift.- Responsible for the accountability of the chips,...
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with their fellow peers in training, respective course instructors and supervisors, and all departmental and company leaders for Hollywood Casino St. Louis.- Follows game procedures and trainings when dealing Blackjack, Carnival Games, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.- Responsible for supervising and managing staff in the Table Games department.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Shares responsibility of the overall engagement of all team members with Casino Operations Assistant Shift and/or Shift.- Responsible for the accountability of the chips,...
As a Dealer:- Provides accurate and efficient dealing at assigned table game.- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.- Provides prompt, courteous and accurate dealing at assigned table(s).- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.- Performs accurate chip and cash transactions.- Receives wagers from customers and pays the appropriate game outcomes.- Maintains game security and protects company assets at all times.- Assists customers in understanding the rules and ensures adherence to established policies and procedures.- Enthusiastically supports, actively promotes and demonstrates superior customer service...
ESSENTIAL DUTIES AND RESPONSIBILITIES- Drive improved results through staff development and training programs. - Provide visible leadership in gaming operation areas.- Ensure compliance with Title 31 requirements and processes.- Responsible for the overall integrity of daily operations.- Present oneself as a credit to the Company and encourages others to do the same.- Maintain a strong working knowledge of all rules, regulations, procedures, and payouts of all games. Provide feedback as appropriate to Table Games Dealers regarding opportunities for skill development and professional advancement.- Supervise, coach, instruct and direct Table Games Dealers in proper procedures of all aspects of table games operations.- Handle player service issues as needed. - Protect the...
***This is a salaried Floor Supervisor role*** The following and other duties may be assigned as necessary: - Responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department. Provides oversight for all games, game protection, and overall operation of the Table Games/Slots operations on their shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to...
The following and other duties may be assigned as necessary: - Responsible for supervising and managing staff in the Table Games Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team...
- Responsible for supervising and managing staff in the Table Games department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.- Works closely with the Casino Operations Assistant Shift Manager and/or Shift Manager to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability.- Makes suggestions for...
- Responsible for providing guidance and daily supervision to Team Members in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Regularly required to stand and walk including moving between multiple tables to observe guests and Team Members.- Based on business demands as needed, fill in for other Supervisors to open new tables or as relief Supervisor, as allowed and in accordance with the WV Lottery regulations.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department...
- Supervises the operation of up to six table games on an assigned shift.- Works closely with the Assistant Table Games Shift Manager to implement and oversee overall strategies for customer service, comping, and expense management in order to maximize profitability.- Provides visible leadership in gaming operation areas.- Responsible for the overall integrity of daily operations in your section. Models regulatory, departmental and company policies and procedures.- Performs all other related and compatible duties as assigned.- Drives improved results through staff development and training programs, and established methods, procedures and guidelines to maintain desired standards, and high quality service, then monitors results through inspection, evaluation and analysis. Works...
- Supervises day-to-day operations of all Table Games.- Directs the Table Games Dealers to accomplish the goals of the Table Games department.- Provides visible leadership in gaming operation areas.- Responsible for the integrity of daily operations. Enforces all table games procedures and policies as outlined in company and department manuals; state regulations and in accordance with Internal Controls.- Maintains a continuous inspection of cards and dice, always ensuring the security of the table games.- Monitors cash and chip transactions between dealers and customers and ensures that proper payout amounts are paid to customers. - Responsible for the accountability of the chips for each designated shift by maintaining a paper trail. Ensures the safety of all gaming chips,...
As a Table Games Pit Manager, you are responsible for supervising staff and the overall daily management of a designated shift in the Table Games department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. You are also responsible for managing and overseeing all gaming operations to include; yielding table limits, opening and closing table based on demand, managing staffing levels, monitoring significant play, building relationships with guest, and providing guidance and leadership to Table Games Assistant Managers. - Ensures enforcement of games procedures and policies as outlined in company and departmental manuals, and in accordance with internal Controls; monitors for compliance. - Responsible for the...
The take 2 attendant is primarily responsible for serving patrons and taking their order in a timely and friendly manner. ESSENTIAL RESPONSIBILITIES - Takes customers order accurately and computes them into POS system- Assists Take II Cook in plate preparation and garnishes- Stock all food and paper supplies- Notifies Take II Cook of shortages or special orders- Responsibly serves alcoholic beverages upon request- Maintains Take II counter and eating area clean at all times- Attend TIPS certification class- Process transaction according to proper procedures- Demonstrate a willingness and ability to deliver quality guest service to external and internal guests- Follow all safety rules- Adhere to departmental quality standards