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- Supervises the operation of up to six table games on an assigned shift.- Works closely with the Assistant Table Games Shift Manager to implement and oversee overall strategies for customer service, comping, and expense management in order to maximize profitability.- Provides visible leadership in gaming operation areas.- Responsible for the overall integrity of daily operations in your section. Models regulatory, departmental and company policies and procedures.- Performs all other related and compatible duties as assigned.- Drives improved results through staff development and training programs, and established methods, procedures and guidelines to maintain desired standards, and high quality service, then monitors results through inspection, evaluation and analysis. Works...
- Supervises day-to-day operations of all Table Games.- Directs the Table Games Dealers to accomplish the goals of the Table Games department.- Provides visible leadership in gaming operation areas.- Responsible for the integrity of daily operations. Enforces all table games procedures and policies as outlined in company and department manuals; state regulations and in accordance with Internal Controls.- Maintains a continuous inspection of cards and dice, always ensuring the security of the table games.- Monitors cash and chip transactions between dealers and customers and ensures that proper payout amounts are paid to customers. - Responsible for the accountability of the chips for each designated shift by maintaining a paper trail. Ensures the safety of all gaming chips,...
As a Table Games Pit Manager, you are responsible for supervising staff and the overall daily management of a designated shift in the Table Games department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. You are also responsible for managing and overseeing all gaming operations to include; yielding table limits, opening and closing table based on demand, managing staffing levels, monitoring significant play, building relationships with guest, and providing guidance and leadership to Table Games Assistant Managers. - Ensures enforcement of games procedures and policies as outlined in company and departmental manuals, and in accordance with internal Controls; monitors for compliance. - Responsible for the...
The take 2 attendant is primarily responsible for serving patrons and taking their order in a timely and friendly manner. ESSENTIAL RESPONSIBILITIES - Takes customers order accurately and computes them into POS system- Assists Take II Cook in plate preparation and garnishes- Stock all food and paper supplies- Notifies Take II Cook of shortages or special orders- Responsibly serves alcoholic beverages upon request- Maintains Take II counter and eating area clean at all times- Attend TIPS certification class- Process transaction according to proper procedures- Demonstrate a willingness and ability to deliver quality guest service to external and internal guests- Follow all safety rules- Adhere to departmental quality standards
The take 2 cook is responsible for the preparation and serving of food for customers at Take II restaurant. ESSENTIAL RESPONSIBILITIES - Takes order from Take II Attendant and cooks food requiring short preparation time- Completes order from grill and serves customers at counter- Cleans food preparation equipment and work area- Assists Take II Attendant in taking orders from customers when necessary- Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service- Perform duties in a safe manner; report any potential safety hazards to management staff- Work within the quality control guidelines established by Penn...
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers. - Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Performs all other related and compatible duties as assigned.- Ability to perform assigned function within the kitchen such as broiler, sauté, Asian, prep and production when needed. - Accepts direction during day to day operations to ensure culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities are met. - Efficient preparation of all food related items based on established recipes and plating procedures for both batch and individual plated with...
This position qualifies for a $1,500 Sign-On Bonus PLUS Competitive Benefits Packages, 401K Program with a Company Match, Property Amenity Discounts (F&B outlets, Starbucks, Retail and Spa) and more!- Adheres to departmental and company policies and procedures regarding customer service standards.- Conducts timely 1st level analysis to determine problems and potential resolutions while providing help desk phone and on-site support for requests related to hardware, software, network connectivity, and application support.- Consults with end users to determine hardware, software, or system function setups.- Ensures customer satisfaction by responding to Service Requests in a timely, accurate, and professional manner.- Analyzes, documents, and tests computer systems or programs...
Upcoming Dates and Times:5/16 3:00 PM to 6:00 PM6/20 3:00 PM to 6:00 PM7/18 3:00 PM to 6:00 PM8/15 3:00 PM to 6:00 PM We will be holding interviews for all open positions. To view all current job opportunities, please click the link below:https://penncareers-pennentertainment.icims.com/jobs/search?ss=1&searchCompany=130036&searchLocation=12781-12790-Black+Hawk- Offering the following incentives to our new Team Members:- $1500 Retention Bonus- Non-Accrued Additional Time Off after 90 days of employment (80 hours for Full Time, 40 hours for Part Time)- Day 1 Health Benefits- Discounted Bus Tickets- 20% discount for Starbucks, Ara Spa, and all food outlets,- 100% Colorado Gaming License reimbursement after 90 days of employmentWe will be hiring for the...
- Determines guest needs and suggests products to enhance service and meet sales goals.- Assists guests in their menu selections and packages guest orders according to established recipes and outlet standards.- Operates electronic cash register system to accurately and immediately account for payment transactions; transports monies to and from the main Credit cage.- Responsible for completing all day-to-day activities in work areas to maintain service, product quality, and cashiering responsibilities in a sanitary, safe, and effective manner.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- Operates a variety of vehicles, machinery, and equipment to include tractor, pick-up truck, and power and manual maintenance tools.- Adheres to all departmental and property policies and procedures regarding guest service standards.- Assumes responsibility for maintenance of the racetrack and racing grounds.- Maintains the appearance of the track to meet required standards; maintains plants, trees, and sHRubs and applies chemicals as needed, under supervision.- Performs a variety of grounds maintenance duties to include weed treatment, painting, trash collection, and operating of irrigation systems.- Performs preventative maintenance as needed; cares for and maintains all light and heavy equipment.- Notifies higher level management of any suspicious or unusual activity in...
$1,000 Sign-On BonusShift is Thursday - Monday, with Tues/Wed off. - Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service - Washing of dishes, pots, pans, glassware, utensils or other items used in the preparation, presentation or service of food and beverage products - Stock ice and other beverage products such as soft drink canisters, juice, CO2 for all necessary areas as requested or necessary - Retrieve and deliver items from storerooms and refrigeration units as needed - Clean and sanitize food and beverage areas including kitchen, refrigeration units, and storerooms including removal of debris or litter and sweeping and mopping floors
- Sets up dishwasher machine by reading instructions on machine or by asking supervisor for assistance. - Cleans the dishwashing equipment and working area when necessary. - Washes dishes: stacks dishes and runs through dish machine, scrubs pans, puts dishes away. - Cleans the kitchen: sweeps and mops floors, empties trash, changes waiter in and de-limes dish machine, washes walls and baseboards, scrubs sinks, etc. - Maintains cleanliness of the store room, walkways, and hallways. - Stocks ice for all necessary areas and keeps it replenished throughout the day. - Takes out trash and cardboard and disposes in proper dumpster. - Keeps records of broken dishes and ensures glass is disposed of properly. - Provides positive communication and uses Red Carpet Service skills...
- Responsible for the washing, drying, folding, ironing and storing of linens for the laundry. - Adhere to established department and property policies and procedures regarding guest service standards. - Sort, wash, dry, fold, iron and store linens according to established procedures. - Perform routine maintenance on the laundry equipment; includes cleaning dryer traps and greasing flat ironer. - Maintain production levels according to level of room occupancy. - Assist vendors who, as part of their service, perform inspections and tests of cleaning agents and operations. - Handle cleaning products in a safe manner. - Maintains daily worksheets. - Must be willing to work any shift. - Count & process reclaimed items. - Weigh & count all received linen. - Keep accurate...
- Performs duties to load and unload dishwashers; cleans Food & Beverage areas as well as food storage and preparation equipment. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Properly operates dish machine to clean several items including but not limited to soiled dishes, utensils, and cookware. - Ensures all items are clean and sanitized before returning to appropriate shelves. - Properly maintains the dish machine with the appropriate additives in order to clean and sanitize all items. - Properly maintains dish machine temperature log book. - Cleans all areas of Food & Beverage facilities. - Cleans and properly maintains all...
MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Provide service as required (greet guest and open doors)- Park, retrieve and push/pull guest vehicles.- Communicate with the Bell Desk to promote the best service to guests.- Offer bell assistance to all guests- Knowledge of keyboard and ticket systems.- Deliver baggage to and from guest rooms as assigned.- Deliver sundry items, mail, packages, laundry, etc., to guest rooms on request.- Transport passengers to and from the airport when necessary.- Perform room changes as assigned.- Make pre-reg keys for overnight bus groups and assist front desk with keys.- Check in turnaround bus drivers.- Check in overnight groups when necessary.- Perform room "Q" assistance when requested.- Assist...
General Accountabilities: - Greet and welcome guests to the establishment with a positive and warm attitude. - Direct traffic in the parking lot as needed, assistguests and welcome them into the establishment. - Accommodate guests by opening doors and assisting with luggage or other heavy items. - Collect and accurately label keys belonging to guests ensuring their proper return. - Park guests’ vehicles in predetermined areas within the parking lot while following traffic laws. - Operate vehicles safely and responsibility. - Keep paperwork regarding guests’ vehicles and daily transactions.
- Greets customer, transports luggage to and from vehicle to guest rooms, parks and retrieves customer’s passenger vehicles while creating a seamless customer service experience with an upbeat and positive attitude - initiates and engages in conversations with guests on all services across the company properties including restaurants, entertainment, promotions and events - Accurately completes Luggage tags and Valet tickets which includes inspection of vehicle for prior damage - Answers valet phone and responds to luggage room calls and expedited car retrieval service from Casino Operations - Practices lateral service by stepping out of normal job description to help guests and co-workers, when business allows. - This includes, but is not limited to, driving shuttles and working in coat...
- Delivers and retrieves guest's vehicles to and from casino/hotel front entrance and valet parking lot.- Runner must run to the valet lot and bring the vehicle to the Casino/Hotel entrance.- Locks vehicle and gives keys to dispatch.- Adheres to all company and departmental policies, procedures and safety standards.- Must have a clean and neat appearance. Must maintain a valid driver’s license in your state of residence and maintain a clean driving record. Must have driver’s license on their person at all times.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow Team members.- Any and all duties as assigned by your Supervisor or a member of management.
- Processes all departments’ deposits. Balances deposits and sends to the bank. Runs a tape of all travelers checks, personal checks, and comp checks and separates. - Processes Slot, Cage, Security, and Dealer tokes deposits. Makes deposits, including checks from Accounting department, for the company. - Verifies Count Team drop from the BV drop, Table Games Drop, and Redemption Kiosk Drop. - Verifies currency and coin received from bank. - Does Cage buys. Replenishes cash needed to supply Slot department wallets and Cage Cashiers. - Verifies all money coming back into the vault. Makes sure the count is correct. - Records all transactions on Vault Accountability Sheet. - Fills Kiosk Cassettes and US Coin Bags for the Redemption Kiosks. - Performs Cashier and Main...
