Job Listings

SUMMARYThe VIP Administrator has a critical role in the National Casino Marketing Department, managing and executing various administrative tasks, booking reservations, updating training manuals, and supporting property initiatives. The role’s primary focus is providing support to property Host Programs within the corporate environment, providing quarterly insights on VIP performance, upcoming opportunities, and forecasted revenue gaps. VIP Administrators will be responsible for coordinating and implementing different casino marketing initiatives to attract and retain valuable customers. The VIP Administrator may also be called upon to work on property-specific projects as needed.  ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as...

SUMMARYThis position will be responsible for preparing, mixing and serving food and beverage products. This is a non-supervisory position.ESSENTIAL DUTIES AND RESPONSIBILITIESProvide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service.- Retrieve, prepare, display, sell and serve products to customers including but not limited to alcoholic and non-alcoholic beverages.- Pour, mix or prepare ingredients such as liquor, soda, water or fruit juice to prepare beverages as ordered including drawing from taps or pouring from bottles.- Ensure that garnish items are adequately prepared and stocked including proper preparation of such items as...

 - Performs daily set up of bar and service areas.- Maintains butler pantry and specific supplies.- Utilizes charm, warmth, extreme discretion, confidentiality and cordiality in providing attentive, highly detailed unobtrusive service to guests. - Knows guests by name, personal preferences.- Use departmental cleaning and sanitizing chemicals per OSHA, departmental and manufacturer operating standards- Inserts necessary chemicals, detergents and additives to ware washing machine chemical supply systems- Informs management of any product shortages, equipment failures or staffing issues in a timely manner- Cleans front and back bar counters, shelving, refrigerators, other equipment and floors- Cleans Beverage department glasses using mechanical ware washing equipment-...

- Enforces minimum age requirements and standards of fashionable and acceptable appearance of the guests entering the venue.  - Identifies and directs VIP guests as indicated by management and VIP representatives. - Maintains a well-controlled environment for lines that may occur for entry into the venue. - Operates cash register, takes money, makes change, and accounts for cash and Credit receipts. - Sets stanchions appropriately nightly and for special events held within the venue. - Assists with special events and promotions as needed. - Anticipates guest needs when possible. - Communicates with managers regarding guest requests.- Holds conversations and interacts with guests. Responds to guests’ inquiries about Hollywood Casino by keeping abreast of the services and...

- Greets guests actively engaged in gaming and assists team members in player identification.- Provides guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.- Maintains knowledge of casino marketing and player development promotions and encourages guest participation.- Maintains knowledge of credit procedures and encourages the use of credit when appropriate.- Encourages guest visitation through written correspondence and telemarketing.- Assists in resolving guest opportunities and/or conflicts, in fair and equitable manners.- Analyzes and coordinates in-house invitation lists with Manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company...

- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Assist Director with all aspects of performance management of department personnel, analysis, planning, directing, staffing and cost control.- Responsible for all aspects of guest relations and the quality of experience that VLT Team Members deliver.- Accountable for all Team Members for day to day and long-term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management...

- Ensures regulatory compliance with all aspects of VLT machine maintenance i.e.; moves, conversions, and repair- Interacts with VLT Operations personnel and Guests while repairing VLT machine functions- Assist with every phase, from layout to installation.- While performing the duties of this job, employees are regularly required to stand and walk. - Perform floor maintenance: trouble shoot and repair machine malfunctions and system problems as they occur during gaming.- Must at all times demonstrate friendly, ethical cooperative behavior with customers and co-workers- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in...

Ready to Walk into your dream Job? Join us at Hollywood Casino at Charles Town Races for our Find Your Fun Career event, where your career could be just a few steps away. We’re hosting walk-in interviews every Thursday from 3:00pm-5:00pm. Why Attend?- Casual and Fun Environment: We offer an exciting employee rewards programs along with employee focused events!- Inclusive Culture: At Hollywood Casino at Charles Town Races, we celebrate diversity and embrace the unique perspectives that each team member brings.- Exclusive Perks: Team members at Hollywood Casino at Charles Town Races receive discounts and benefits starting day one!Date and Time: Every Thursday from 3:00pm-5:00pm Location: 611 Finish Line Ave., Ranson, WV  25438 What to bring:- Resume (not required)-...

Ready to Walk into your dream Job? Join us Hollywood Casino Perryville for our Find Your Fun Career event, where your career could be just a few steps away. We’re hosting walk-in interviews every Friday from 1:00pm-3:00pm. Why Attend?- Casual and Fun Environment: We off an exciting employee rewards programs along with employee focused events!- Inclusive Culture: At Hollywood Casino Perryville, we celebrate diversity and embrace the unique perspectives that each team member brings.- Exclusive Perks: Team members at Hollywood Casino Perryville receive discounts and benefits start day one!Date and Time: Every Friday from 1:00pm-3:00pm Location: 1201 Chesapeake Overlook Pkwy Perryville, Maryland (HR office right hand side back of the building. The Glass doors with Human...

As a Warehouse Associate, you will:Shift: Monday - Friday (6:00am- 2:30pm) Pay: $15.00 per hour- Enters and reviews receiving documentation.- Performs month-end inventories.- Assists in counts and weight checks; maintains par stock levels.- Stocks items in designated area, and rotates stock first in, first out.- Performs merchandise inspection.- Maintains clean inventory work area.- Verifies vendor documentation to merchandise and Purchase Order.- Provides manual labor in the Warehouse and Receiving Dock areas by loading, unloading, and moving goods as needed.- Distributes merchandise to the appropriate outlets.- Operates forklift and drives Warehouse truck as needed.- Performs all other related and compatible duties as assigned.- Maintains strict...

The following and other duties may be assigned as necessary:  - Responsible for supervising and managing staff in the Warehouseresponsible; ultimately responsible for all warehouse and receiving functions including receipt, storage, delivery, inspection, computer data input, accounting, rotation and inventory of all items received at the properties. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to...

- Assist with shipping and receiving, unloading trucks, checking in inventory, matching purchase orders to bills of lading and distributing inventory and non-inventory items accordingly.- Read requisitions and shipping orders to determine items to be moved, gathered or distributed and/shipped.- Fill requisitions for inventory and non-inventory items and distribute items to requesting department.- Record amounts of materials or items received or distributed vial appropriate computer program.- Ensure warehouse is accessible, clean, organized and operating in a safe and efficient manner; reports any unsafe or hazardous conditions.- Maintains proper storage of inventory merchandise to avoid spills or spoilage; rotates stock according to schedule.- Prepare and ensure parcels are...

What does Hollywood Casino & Hotel have to offer?- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University, discounts & Diversity Scholarship for team members dependents.As a Warehouse Person you will,Shift: 7:00am - 3:00 Tuesday, Wednesday, Friday | Pay: $14 per hour- Issues, stores, and distributes supplies and other materials received on the property and at our offsite facility.- Responsible for receiving and delivering orders for all departments; completes associated paperwork for all transactions. - Inspects received items. - Performs inventories.- Cleans assigned Warehouse areas. - Unloads trucks. - Performs other job duties assigned.

- Must be able to cook authentic Asian Style Cuisine.- Must be able to be efficient in the preparation of Asian Themed food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation.- Must follow appropriate food handling procedures to ensure safe, quality products.- Must Follow all established Asian food recipes and products in order to maintain a leading edge in the industry.- Protect and preserve assets of the company.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety...