The cage cashier is responsible for collecting money from gamblers, processing payments, depositing money into the casinos bank, making sure all transactions are accurately recorded, and paying out winners. The ideal candidate is someone who pays great attention to detail by counting correctly, identifying counterfeit bills, and correcting errors. They should also have solid math skills as they will be dealing with many transactions and large amounts of money. Lastly, the candidate should have stellar communication skills and the ability to communicate effectively with customers and explain casino policies. ESSENTIAL RESPONSIBILITIES - Maintains security and accountability over all funds, including: Cash and cash advances, Front money, Gaming chips, Jackpot payouts, Kiosk collection, Markers, Personal checks, Promotional coupons, and Slot vouchers - Executes accurate reports, as needed, including: Balancing banks, closeout reports, daily deposits, table fills and credits, reconciliation of kiosks, check cashing applications, and subsidiary reports- Demonstrates outstanding internal and external service
The cage cashier is responsible for collecting money from gamblers, processing payments, depositing money into the casinos bank, making sure all transactions are accurately recorded, and paying out winners. The ideal candidate is someone who pays great attention to detail by counting correctly, identifying counterfeit bills, and correcting errors. They should also have solid math skills as they will be dealing with many transactions and large amounts of money. Lastly, the candidate should have stellar communication skills and the ability to communicate effectively with customers and explain casino policies. ESSENTIAL RESPONSIBILITIES - Maintains security and accountability over all funds, including: Cash and cash advances, Front money, Gaming chips, Jackpot payouts, Kiosk collection, Markers, Personal checks, Promotional coupons, and Slot vouchers - Executes accurate reports, as needed, including: Balancing banks, closeout reports, daily deposits, table fills and credits, reconciliation of kiosks, check cashing applications, and subsidiary reports- Demonstrates outstanding internal and external service
Argosy Casino Riverside is looking for a Cage Cashier to join our team. - Exchange tickets for cash - Exchange cash equivalents for front money deposits - Exchange approved checks for cash - Answer patron questions and provide solutions with a professional demeanor - Provide professional representation at internal and external meetings and events - Ensure interactions with internal and external guests follow the guidelines of the “Eye, Hi, Good-bye” Program
SHIFT WILL BE 8P-430A OR 10P-630A, including weekends. Days off will be determined, but will be during the week. Argosy Casino Riverside is looking for a Cage Cashier to join our team. - Exchange tickets for cash - Exchange cash equivalents for front money deposits - Exchange approved checks for cash - Answer patron questions and provide solutions with a professional demeanor - Provide professional representation at internal and external meetings and events - Ensure interactions with internal and external guests follow the guidelines of the “Eye, Hi, Good-bye” Program
- Operates assigned bank or window according to procedure.- Verifies previous count sheet from assigned bank, or, if window, count sheet from the Main Bank.- Counts down bank or window at end of each shift and reconciles to the cage accountability.- Ensures that all key control procedures are executed according to established guidelines.- Ensures that contents of the banks are organized so they can be readily counted at shift changes.- Prepares and completes all job-related paperwork as approved in the internal Control Submission.- Assists with the NRT kiosk as needed in relation to emptying or filling the units.- Participates in and attends meetings as requested.- Completes Currency Transaction Reports as required by law.- Conducts “Verifications” (doubles) to ensure the accuracy of transaction being paid.- Maintains a clean, well-organized work area and environment.- Maintains strict confidentiality in all company matters.
- Supervises the Casino Cashiering operation in Cage on assigned shift in accordance with internal Contrond company procedures. - This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Tests time stamps and jet sorts. - Reviews staffing levels and guest flow and assigns work areas to staff. - Reviews and approves check-cashing transactions as required. - Monitors checkout money to determine fill requirements. - Reviews close out procedures by Cashiers, ensures drawer balances, and notes all variances. - Investigates equipment or facility problems and notifies Shift Manager. - Investigates and resolves guest complaints or concerns in accordance with standard procedures. - Trains new team members and updates all team members on new procedures or policies. - Other duties as assigned
- Assist guests with all Cage operations, including but not limited to, check cashing, chip sales, credit application processing, redemptions, and credit transactions in a pleasant and professional manner, in compliance with internal controls.- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Counts drawer at start of shift, verifies cash amount, and documents according to standard procedure.- Issues chips and tokens to guests for cash.- Receives payments for markers and records in the computer system.- Deposits paid markers to the bank.- Redeems complimentary coupons in accordance with standard procedures.- Redeems chips or tokens for cash at guest request.- Cashes all checks within standard procedures.- Redeems payments, checks, front money, and safekeeping.- Verifies and processes Main Bank buys for gaming funds or fills.- Receives soft count drops into the Main Bank.- Prepares deposits to the Bank.- Balances the drawer at the end of the shift.- Redeems TiTO tickets as required by standard procedure.- Takes Credit applications, runs Credit reports, and maintains Credit files.- Other duties as assigned.
- Manages all aspects of Cashiering operations for assigned shift at the company in a manner that safeguards assets of the company. - Familiarization with all company programs and systems. - Responsible for the overall integrity of daily operations; ensures compliance with all regulatory requirements, internal controls, and policies and procedures. - Ensures compliance with Title 31 requirements and processes. - Presents oneself as a Credit to the Company and encourages others to do the same. - Performs all other related and compatible duties as assigned. - Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures, and guidelines to maintain desired standards and high quality service. Monitors results through inspection, evaluation, and analysis. Makes changes if necessary to achieve end result. - Management accountability for all team members for day to day and long term operations to include hiring, training, and developing employees which includes coaching, mentoring, and appropriate performance management up to and including separation. - Responsible for staffing and scheduling (planning, assigning, and directing work) to meet business demands and ensure customer satisfaction. - Responsible for overall department budgets, profit and loss statements, cost analysis, labor analysis, planning, and promotions. - Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues.
The cage supervisor is responsible for supervising staff and the overall daily management of a designated shift in the Cage department. They support, administer, and manage operational goals and monitor achievements of performance and profit objectives. The ideal candidate for this position is someone with previous cage cashier or cage supervisor experience. The candidate should be reliable, trustworthy, and willing to adhere to casino policies. ESSENTIAL RESPONSIBILITIES - Assists in creating effective and efficient schedules- Responsible for assisting in the budget process for the department, providing recommendations, ensuring compliance to departmental budget initiatives, and reporting budget concerns to manager- Responsible for securing the integrity of all assets and oversees balancing of all Cage banks on assigned shift- Reviews and approves Cage documentation based on established levels of authorization in absence of a manager on assigned shift- Responds to guest inquiries while monitoring and applying service recovery within authorized levels- Conducts investigations into variances, violations of internal controls, and violation of reporting requirements- Prepares/reviews currency transactions reports- Verifies vault accountability at end of shift- Verifies Credit line availability- Reviews multiple transactions logs for accuracy- Responsible for verification of Main Bank and Window Cashier drawers- Authorizes checks- Prepares customer deposit and safekeeping log- Responsible for staff development and training programs- Responsible for rewards and recognition program to maximize employee engagement- Evaluates team members within department and delivers constructive feedback to employees regarding performance- Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning, and directing work) to meet business needs- Determines work procedures and expedites workflow- Responsible for employee performance (disciplining, coaching, counseling)- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management- Ensures all staff are trained and follow CTR and SARC procedures; responsible for making sure all paperwork is completed and reported in accordance with established compliance procedures - Maintains strict confidentiality in all departmental and company matters
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Adheres to and enforces compliance with all regulations established by Louisiana State Police Gaming Division, United States Coast Guard, ABS Consulting, and other applicable agencies pertaining to riverboat gaming and vessel operations while adhering to all property policies and procedures. - Manages routine and preventative maintenance programs, all emergency procedures including fire, evacuation, etc., for the vessel. Ensures that all emergencies are drilled and documented regularly (every emergency drilled quarterly) to guarantee that employees are proficient in knowing how to handle any emergency. - Ensures compliance with OSHA standards and regulations, as well as state, local, and federal ordinances. - Participates in and contributes toward the initiatives established for marine operations.- Maintains strict confidentiality in all company matters.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Adheres to and enforces compliance with all regulations established by Louisiana State Police Gaming Division, United States Coast Guard, ABS Consulting, and other applicable agencies pertaining to riverboat gaming and vessel operations while adhering to all property policies and procedures. - Manages routine and preventative maintenance programs, all emergency procedures including fire, evacuation, etc., for the vessel. Ensures that all emergencies are drilled and documented regularly (every emergency drilled quarterly) to guarantee that employees are proficient in knowing how to handle any emergency. - Ensures compliance with OSHA standards and regulations, as well as state, local, and federal ordinances. - Participates in and contributes toward the initiatives established for marine operations.- Maintains strict confidentiality in all company matters.
Your job will entail working in diverse settings to produce steady and functional infrastructure and products.The ideal candidate will have good knowledge of wood, laminates, drywall, ceiling systems and other carpentry materials. Working with little supervision while following all health and safety standards is essential.The goal is to contribute to the construction and maintenance of strong and long-lasting buildings and products.Responsibilities- Read blueprints, drawings and sketches- Take measurements and calculate the size and amount of material needed- Cut, shape and smooth lumber and other material (e.g. fiberglass) according to measurements- Install windows & doors, build walls using industry approved materials or pre-constructed items- Lay out floorings, or drywalls- Create countertops using wood and laminates- Repair / reface laminate surfaces- Inspect places and conduct general repairs or maintenance- Assist with set ups of various events and activities- Perform general carpentry work including but not limited to woodwork and building, hanging or installing cabinets, selecting and preparing timber, board or other building products or materials, installing, repairing, maintaining or removing latches, handles and hinges.- Perform basic lock work tasks as needed including repairs or maintenance and installation of locks, door handles, and door closures.- Operation of and working from elevated aerial platforms- Operation of forklifts, pallet jacks and other material handling equipment- Assist with snow removal and operation of a variety of equipment related to the task including but not limited to plow truck and spreaders, snow blowers and throwers, compact tractors, skid steer loader and hand spreaders
- Your job will entail working in diverse settings to produce steady and functional infrastructure and products.- The ideal candidate will have good knowledge of wood, laminates, drywall, ceiling systems and other carpentry materials. Working with little supervision while following all health and safety standards is essential.- The goal is to contribute to the construction and maintenance of strong and long-lasting buildings and products.- Read blueprints, drawings and sketches- Take measurements and calculate the size and amount of material needed- Cut, shape and smooth lumber and other material (e.g. fiberglass) according to measurements- Install windows & doors, build walls using industry approved materials or pre-constructed items- Lay out floorings, or drywalls- Create countertops using wood and laminates- Repair / reface laminate surfaces- Inspect places and conduct general repairs or maintenance- Assist with set ups of various events and activities- Perform general carpentry work including but not limited to woodwork and building, hanging or installing cabinets, selecting and preparing timber, board or other building products or materials, installing, repairing, maintaining or removing latches, handles and hinges.- Perform basic lock work tasks as needed including repairs or maintenance and installation of locks, door handles, and door closures.- Operation of and working from elevated aerial platforms- Operation of forklifts, pallet jacks and other material handling equipment- Assist with snow removal and operation of a variety of equipment related to the task including but not limited to plow truck and spreaders, snow blowers and throwers, compact tractors, skid steer loader and hand spreaders
- Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area- Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion- Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station- Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers to minimize waste and spoilage and ensure quality attractiveness Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction - Maintains all equipment in proper fashion such as cappuccino machine, micros station, etc- Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe)- Adheres to regulatory, safety, departmental and company policies- Supports safety and accident prevention programs (nonslip footwear, proper lifting)- Performs all other related and compatible duties as assigned- Adhere to all gaming laws and regulations- Assist in operation of other food and beverage venues as needed
- Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area- Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion- Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station- Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers to minimize waste and spoilage and ensure quality attractiveness Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction - Maintains all equipment in proper fashion such as cappuccino machine, micros station, etc- Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe)- Adheres to regulatory, safety, departmental and company policies- Supports safety and accident prevention programs (nonslip footwear, proper lifting)- Performs all other related and compatible duties as assigned- Adhere to all gaming laws and regulations- Assist in operation of other food and beverage venues as needed
- Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area- Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion- Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station- Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers to minimize waste and spoilage and ensure quality attractiveness Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction - Maintains all equipment in proper fashion such as cappuccino machine, micros station, etc- Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe)- Adheres to regulatory, safety, departmental and company policies- Supports safety and accident prevention programs (nonslip footwear, proper lifting)- Performs all other related and compatible duties as assigned- Adhere to all gaming laws and regulations- Assist in operation of other food and beverage venues as needed
Responsible for accurately recording daily audit totals in a timely manner as required by Gaming Control Board. Essential Functions - Audits all areas of the casino/hotel using written checklists and Audit procedures- Compute totals using adding machines (or calculators) and enter information from receipts into computer- investigates unusual occurrences and variances and reports them to team leader- Prepares exception reports for errors and violations of internal controls and gaming regulations or team established SOPs- Files all documents and computer reports for future reference- Performs other related duties as assigned
- Clean various bars as assigned or according to rotating schedule.- Clean dishwasher and drains; clean service stations, including drains, floors and mats, trash cans, counters and cabinets, soda fountains, coffee machines, ice bins, boots, speed racks, and walk-in coolers.- Maintain pump room by organizing liquor, juices, and soda stock and cleaning syrup hoses, nozzles, shelves, liquor trees, and floors.- Responsible for dispersing glassware to proper bars and outlets.- Ensure accuracy of bar stock received from warehouse compared to order sheets and facilitate delivery of bar stock to specific bars.- Assist in major breakdown and re-assembly of bar's stock and setup.
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.- Promotes casino events and programs.- Provides personalized service and uses guest name.- Resolves service problems according to guidelines.- Provides fast, friendly, professional beverage service to casino guests and beverage servers (e.g., 2 minute or less production cycle for 15 drink tray).- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required.- Slices and pits fruit as required.- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.- Works well with others, especially beverage servers, bartenders, barbacks, and Beverage Supervisor.- Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
- Responsible for supervising and managing staff in the Beverage department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Establishes product menu and records product inventories.- Creates and maintains Beverage department policies and procedures to control beverage and labor costs while maintaining quality product, presentation, and service.- Communicates with all other departments as they relate to the Beverage operation to coordinate activities or correct problems.- Provides Beverage support for special events when necessary.- Monitors inventory of all Beverage product.- Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of departmental customer service goals.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to Executive Management/GM.- Maintains strict confidentiality in all departmental and company matters.
