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ESSENTIAL DUTIES AND RESPONSIBILITIES:- Responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department. Provides oversight for all games, game protection, and overall operation of the Table Games/Slots operations on their shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates...
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Responsible for promoting outstanding guest relations while at the same time managing the operation of all games. Further responsibilities include: scheduling the opening and closing of games, upkeep of table inventory, rating of guests, procedure enforcement, game protection and knowledge, information communication, standardizing table game procedures, training and counseling pit personnel, identifying and resolving table game disputes in accordance with the philosophy set forth by the Hollywood policy and procedures. Obtaining all CTRC's and SARC's information as it pertains to Federal Law and verifying all pit documents. Ensuring the integrity and assuming accountability of company assets (cards, dice and pit keys). Requires the continual training and successful completion of CARE...
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ESSENTIAL DUTIES AND RESPONSIBILITIES:- Responsible for supervising staff and the overall daily management of the Casino Operations Department.- Provides oversight for all games, game protection, and overall Table Games/Slots operations. - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for the completion of monthly P&Ls for casino operations; reporting on any and all pertinent information.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget...
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- Responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department.- Provides oversight for all games, game protection, and overall Table Games/Slots operations on their shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. Creates effective and efficient schedules while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Assists in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and...
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- Responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department. - Provides oversight for all games, game protection, and overall Table Games/Slots operations on their shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Assists in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and...
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- Verifies and authorizes jackpot payouts. - Supports and assistsslot attendants and dealers on the casino floor. - General monitoring of job performance of slot service specialists. - Covers shifts for shift managers as needed. - Assists casino patrons with general questions concerning the casino. - Responsible for all activity that transpires on the casino floor relative to Slots and/or Table Games. - Informs and communicates all pertinent information to the Casino Manager. - Observes, verifies and supervises payout transactions relative to Slots/and or Table Games. - Oversees all significant monetary exchanges to ensure prompt and accurate execution of transactions. - Completes daily personnel assignments and re-assigns personnel based on business volumes, including...
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- Performs daily cleaning projects as directed by supervisors.- Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment.- Maintains hood vent system and ovens.- Cleans and sanitizes all garbage cans.- Maintains adequate inventory of supplies needed to perform job function.- Responsible for proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils).- Ensures the cleanliness of all floors, walls, dishes, pots, etc.- Ensures “Wet Floor” signs and other markers are used.- Ensures kitchen workers have and use the proper equipment necessary for the job (e.g. gloves, goggles, cleaning solutions, etc.).- Ensures that all equipment functions properly; reports malfunctions...
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- Performs daIly cleanIng projects as dIrected by supervIsors. - Cleans all floor mats; sweeps and mops all kItchen floors to remove food, debrIs, and grease; cleans behInd and under all equIpment.- MaIntaIns hood vent system and ovens.- Cleans and sanItIzes all garbage cans. - MaIntaIns adequate Inventory of supplIes needed to perform job functIon.- ResponsIble for proper storage of all equIpment (e.g. chIna, glass, sIlver, cookIng equIpment, and utensIls). - Ensures the cleanlIness of all floors, walls, dIshes, pots, etc. - Ensures �Wet Floor� sIgns and other markers are used.- Ensures kItchen workers have and use the proper equIpment necessary for the job (e.g. gloves, goggles, cleanIng solutIons, etc.). - Ensures that all equIpment functIons properly; reports...
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- Performs daily cleaning projects as directed by supervisors.- Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment.- Maintains hood vent system and ovens.- Cleans and sanitizes all garbage cans.- Maintains adequate inventory of supplies needed to perform job function.- Responsible for proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils).- Ensures the cleanliness of all floors, walls, dishes, pots, etc.- Ensures “Wet Floor” signs and other markers are used.- Ensures kitchen workers have and use the proper equipment necessary for the job (e.g. gloves, goggles, cleaning solutions, etc.).- Ensures that all equipment functions properly; reports malfunctions...
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The casino services representative greets and answers inquiries from guests in both the promotions booth and admissions areas. They are responsible for issuing complimentaries, promoting and issuing screen test/marquee cards, and coordinating dinner reservations or transportation needs. ESSENTIAL RESPONSIBILITIES - Provides general information about Hollywood Casino and answers inquiries from guests- Retrieves table games ratings and utilizes patron response functions- Utilizes casino computer system to redeem star points for guests- Assists guests with special needs- Communicates marketing program including, star point value and issuance of promotional items- Monitors inventory of promotional items and notifies the supervisor when it is necessary to reorder- Makes...
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The casino services representative greets and answers inquiries from guests in both the promotions booth and admissions areas. They are responsible for issuing complimentaries, promoting and issuing screen test/marquee cards, and coordinating dinner reservations or transportation needs. ESSENTIAL RESPONSIBILITIES - Provides general information about Hollywood Casino and answers inquiries from guests- Retrieves table games ratings and utilizes patron response functions- Utilizes casino computer system to redeem star points for guests- Assists guests with special needs- Communicates marketing program including, star point value and issuance of promotional items- Monitors inventory of promotional items and notifies the supervisor when it is necessary to reorder- Makes...
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The casino services representative greets and answers inquiries from guests in both the promotions booth and admissions areas. They are responsible for issuing complimentaries, promoting and issuing screen test/marquee cards, and coordinating dinner reservations or transportation needs. ESSENTIAL RESPONSIBILITIES - Provides general information about Hollywood Casino and answers inquiries from guests- Retrieves table games ratings and utilizes patron response functions- Utilizes casino computer system to redeem star points for guests- Assists guests with special needs- Communicates marketing program including, star point value and issuance of promotional items- Monitors inventory of promotional items and notifies the supervisor when it is necessary to reorder- Makes...
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The following and other duties may be assigned as necessary: - Enthusiastically supports, actively promotes, and demonstrates superior guest service in accordance with department and company standards and programs.- Builds relationships with guests and encourages visitation through personalized written correspondence, telephone outreach, and on-property engagement.- Creates guest loyalty by providing attentive and personalized service throughout the guest experience.- Assists guests with hospitality arrangements, including hotel rooms, food, beverages, and special requests.- Maintains knowledge of casino marketing initiatives, player development programs, promotions, amenities, and special events to effectively communicate opportunities and encourage guest participation.-...
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- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.- Assure the securing of company funds, provide accurate and courteous guest service.- Redeem coins/tokens, cash checks, and supply information to guests.- Maintain and assure the proper routing of the department’s paperwork.- Responsible for the movement and protection of company funds. This includes repeated lifting up to 35 lb. and pushing/pulling 500 lb. cart.- Maintain communication with all departments, Team Members and guests to...
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The Casino Services Representative will assist in creating an exciting environment during our promotions, events and group parties. Representative will dress in costumes to accompany promotion. Other duties as assigned.
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- Handles large amounts of money and maintains accountability over assigned bank.- Responsible for protecting and preserving the master bank assets including accounting for, documenting, and verifying the accuracy of all incoming and outgoing currency, coin, tokens, chips, cash, vouchers, TiTO tickets, coupons, checks, jackpot slips, bank deposits, and other monetary units.- Performs verification, reconciliation, and balancing functions including drafting, completing, signing, or otherwise preparing any necessary documentation. - Verifies Count Room drops as a blind count including verification of each strap or brick, clip, and tokens counted.- Maintains communication with all departments, team members, and guests to ensure positive experiences.
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- Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity or by a guest of Ameristar Casino- Enter membership information into computer- Be knowledgeable of, and follow, all gaming regulations related to this position- Create and issue loyalty cards for guests- Assist in Marketing promotions and player events involving the promotions- Redeem coins, tickets, chips and cash guest checks- Respond to reasonable guest requests or place guest in contact with appropriate person for assistance- Ability to identify circumstances or incidents that require the notification and/or approval of others- Cooperative and able to take direction to follow through on assignments and work with the team
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What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Slot Supervisor, you will:Pay: Starting at $22.84 per hour, based on experience | Shift: 2:00 pm - 10:00 pm- Responsible for supervising staff and the overall daily management of a designated shift in the Slots department.- Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest...
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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
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- Greet and verbally acknowledge each guest promptly. - Responsible for prompt, efficient, and courteous service of food and beverages to banquet and casino guests in accordance with venue and/or promotion/event standards. - Ensure each station is ready for guests' arrival in accordance with Banquet Event Order. - Knowledge of all event specification and details in accordance with Banquet Event Order. - Complete knowledge of all menu items and how each item is prepared. - Monitor guests' needs on a continual basis and ensure all requests are promptly fulfilled. - General knowledge of operations at HCPN in order to answer guest inquiries regarding racing, slots, wagering, etc. - Keep work area neat and clean in accordance with all PA Department of Health standards. -...